• 한국콘텐츠학회논문지
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• 제20권11호
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• pp.88-100
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• 2020

이 연구는 외식산업 종사자의 소통과 공감능력에 대한 고객과 종사자의 인식이 소통만족에 미치는 영향을 살펴보았다. 이 연구를 위해 715명의 고객과 종사자를 대상으로 외식산업 종사자의 소통능력, 공감능력과 소통만족에 대한 설문조사를 실시하였다. 분석 결과, 첫째, 고객과 종사자 모두가 외식산업 종사자의 소통능력을 높게 인식할수록 소통만족이 높은 것으로 나타났으며, 종사자는 고객보다 종사자의 소통능력을 더 높게 평가하고 있다. 둘째, 고객과 종사자 모두 외식산업 종사자의 공감능력을 높게 인식할수록 소통만족이 높게 나타났으며, 종사자는 고객보다 종사자의 공감능력을 더 높게 인식한다. 셋째, 소통만족에 대한 고객과 종사자 두 집단 간의 차이에서, 종사자는 고객보다 소통만족을 더 높게 인식했다. 마지막으로 다중회귀 분석 결과를 보면, 고객의 경우는 종사자의 소통능력과 공감능력에 대한 인식이 모두 소통만족에 영향을 미쳤으며, 종사자의 경우 종사자의 소통능력에 대한 인식만 소통만족에 영향을 미쳤다. 이는 공감능력 인식의 영향이 소통능력 인식에 함께 포함되었기 때문인 것으로 보인다. 이 연구는 외식산업 매장의 소통 차원에서 고객과 종사자의 인식 차이를 분석하여 향후 이 간극을 좁혀야 할 필요와 방향을 확인하였다는 데 의미가 있다.

• 지역사회간호학회지
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• 제23권2호
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• pp.165-178
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• 2012

Purpose: The aim of this study was to analyze the tasks of managers who were working in the Customized Visiting Health Services (CVHS) and to prioritize analyzed tasks according to performance frequency, perceived importance, and difficulty. Methods: Job analysis method by Hartley (1999) was used for task analysis and performance frequency, perceived importance, and difficulty were used for prioritize as criteria. A total of 85 managers in the CVHS of public health centers nationwide were recruited through e-mail and mail survey. Using SPSS/WIN 15.0, descriptive statistics, such as frequency distribution, means, median, and standard deviation, were conducted to examine each subject's general characteristics, the frequency, importance, and difficulty of the tasks as well as to prioritize the each task. Results: The job description of the managers revealed 12 duties, 35 tasks, and 104 task elements. Of the 85 managers, 84.8% were classified as nurses, 40.5% were home health care specialists, and 32.9% were social workers. Their coretasks were management of client cases, budget management, and management of work performance and quality assurance. Conclusion: Considering the analyzed managers' tasks and core tasks, we need to examine each manager's role precisely and provide various educational programs for improving overall manager competence.

• 한국수학교육학회지시리즈C:초등수학교육
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• 제20권2호
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• pp.153-162
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• 2017

본 연구는 수학교수에서 중요도가 높은 관행들(High-leverage Teaching Practices [HLPs])에 대해 예비교사들이 스스로 자각하고 있는 준비도를 조사하였다. 미국 중서부에 위치한 대학에서 수학교육방법론을 수강하고 있는 81명의 예비초등교사들이 HLPs에 대한 자신감 및 능력에 대한 자가응답을 요하는 설문조사에 참여하였다. 특히 이 연구는 예비교사들이 자각하고 있는 HLPs에 대한 준비도와 수학교사교육자들이 예측하고 있는 교사교육 진행과정에 대한 비교 연구를 하였다. 연구결과는 예비교사들과 수학교사교육자들이 HLPs의 복잡성에 대해 상당히 다른 견해를 보이고 있음을 제시하고 있다. 본 연구는 교사교육 프로그램들이 각각의 수학교수관행을 세분화하여 고찰할 수 있는 구체적인 기회를 예비교사들에게 제공할 것을 제안한다.

• 지역사회간호학회지
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• 제25권2호
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• pp.85-96
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• 2014

Purpose: This study was performed to identify job competencies and needs for job education perceived by new community health practitioners. Methods: This study used a qualitative research design. Eight new community health practitioners participated in this study. Data were collected through in-depth interviews and analyzed using content analysis. Results: Five job competencies were identified in this study, including primary care, public health management, interpersonal relationship, teaching and counseling, and leadership. The contents of job education that they needed were management of major symptoms and chronic diseases, understanding and prescription of medications, emergency responses and care, management of endemic diseases, planning and management of public health programs, writing official documentsand computer works, and leadership training. The learning methods they preferred were connecting theory and practice, situation- or case-based learning, skill- or practice-based learning, and increased opportunities of clinical practice. Conclusion: The findings of this study provided the direction of job education for new community health practitioners. Job education for new community health practitioners needs to consider the job competencies and educational needs identified in this study.

• 임상간호연구
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• 제23권2호
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• pp.189-201
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• 2017

Purpose: The aim of this study was to develop the nursing management core task and competency matrix for hospital unit managers. The perceived level of importance and performance of identified core competencies by unit managers were also investigated. Methods: Literature review and expert survey identified nursing management core task and competencies. Subsequently, the core task and competency matrix was developed and validated by expert panel. A survey of 196 nurse managers from 3 cities identified perceived importance and performance of core competiences. Results: Thirty-eight nursing management core task and thirty-seven nursing management core competencies were identified comprising five categories; Clinical practice knowledge, Evidence-based practice, Employee development, Strategic planning and Initiative. Based on the core task and competencies, the task and competency matrix for unit managers was developed. In the analysis of importance and performance of core competencies, the mean score of importance ($3.50{\pm}0.30$) was higher than the mean score of performance ($3.03{\pm}0.34$). Conclusion: The development of core task and competencies for unit managers in hospitals provides a guide for the development and evaluation of programs designed to increase competence of unit managers.

• 정보교육학회논문지
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• 제22권1호
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• pp.131-140
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• 2018

KAIE 컴퓨팅시스템 교육과정은 정보기기, 운영체제, 정보통신 영역으로 구성되어 있으며 컴퓨터과학에 대한 기본적인 이해와 원리를 다루고 있다. 이러한 교육과정의 성취기준을 달성하기 위해서는 교사의 역할이 무엇보다 중요하다. 따라서 KAIE 컴퓨팅시스템 교육과정과 관련하여 교사의 교수역량에 영향을 미치는 요인을 알아보았다. 연구결과 교사의 정보통신기술 소양을 매개로 한 교사의 교수방법이 컴퓨팅시스템 교육과정의 교수역량에 통계적으로 유의미한 결과를 보였다. 또한 남성교사의 경우 여성교사보다 전체 요인별로 더 높게 인식하는 것으로 나타났다. 그리고 5년 미만과 5~10년 미만 교사 그룹에서 교수역량의 차이가 크게 나타났다. 이러한 결과를 바탕으로 저경력 교사와 여성 교사의 ICT와 SW교수역량을 강화하고 참여를 활성화 할 수 있는 협력적인 SW 교수전략 및 멘토 중심의 연수 프로그램 개발이 필요하다.

• Journal of the Korean Academy of Child and Adolescent Psychiatry
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• 제22권4호
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• pp.228-235
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• 2011

Objectives : This study was conducted to compare the object relations and parenting behavior of the mothers of children with attention-deficit hyperactivity disorder (ADHD) with that of the mothers with normal children. Methods : In this study, we studied 64 mothers of children who were diagnosed with ADHD and 90 mothers of normal children. The mothers completed the Bell Object Relations Inventory (BORI), the Parenting Behavior Inventory (PBI), the Parenting Stress Index (PSI) and the Parenting Sense of Competence (PSOC) scale. Results : As compared with the mothers of normal children, the mothers of children with ADHD showed significantly different results for the parenting stress and parenting efficacy. For parenting behavior, the mothers of children with ADHD perceived their mothering as being more neglectful. On the other hand, the mothers of the normal control group perceived their mothering as being more affectionate and the fathers as being more reasonable and monitoring. Conclusion : This study suggests there is a significant difference of object relation between the mothers of children with ADHD and the mothers with normal children. The object relation pathology of the mothers of children with ADHD might contribute to impaired parenting behavior. The result of the present study indicate that inadequate grandparental rearing behavior affects the insecure object relation of their child (the mother), and a mother's insecure object relation affects their parental stress and parenting efficacy.

• 대한간호학회지
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• 제48권6호
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• pp.720-730
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• 2018

Purpose: The purpose of this study was to investigate patient safety teaching competency of nursing faculty and the extent of teaching patient safety topics in the nursing curriculum. Methods: A national survey was conducted with full-time nursing faculty in 4-year nursing schools. Regional quota sampling method was used. An online survey was sent to 1,028 nursing faculty and 207 of them were completed. Among the 207, we analyzed data from 184 participants. The revised Health Professional Education in Patient Safety Survey was used. Data were analyzed using descriptive statistics, independent t-test, one-way ANOVA, Pearson's correlation analysis, and multiple linear regression analyses. Results: The faculty's self-confidence was lower than their perceived importance of patient safety education. The mean score of teaching patient safety was $3.52{\pm}0.67$ out of 5, and the contents were mostly delivered through lectures. The extent of faculty's teaching varied depending on faculty's clinical career, teaching subjects, participation in practicum courses, and previous experience of patient safety education. The significant predictors of the extent of teaching patient safety were the faculty's self-confidence in teaching patient safety (${\beta}=.39$) during clinical practicum, their perceived importance of patient safety education during lectures (${\beta}=.23$), and the teaching subject (${\beta}=.15$). Conclusion: To enhance the competency of nursing faculty for effective patient safety education, a patient safety education program tailored to faculty characteristics should be developed and continuously provided for faculty. In addition, it is necessary to improve patient safety curriculum, strengthen clinical and school linkages, and utilize various education methods in patient safety education.

• 한국치위생학회지
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• 제23권4호
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• pp.287-293
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• 2023

Objectives: In this study, dental hygienists' perceptions of dental hygienists' communication and general public's mutual perceptions were compared to seek development directions and plans for improving dental hygienists' communication skills, and furthermore, communication to increase satisfaction between the general public and dental hygienists. This study was conducted to provide basic data on the development and direction of competency improvement education. Methods: From April 1 to April 31, 2023, a survey was conducted through an online link for the general public with dental treatment experience and dental hygienists currently working at dentists in Gwangju and Jeonnam. A total of 258 questionnaires were collected. Independence t-test and paired t-test were performed using SPSS Statistics (ver. 21.0; IBM Corp., Armonk, NY, USA) Results: As a result of analyzing the accuracy of the communication ability of dental hygienists, from the dental hygienist's point of view, general publics perceived that the dental hygienist's underestimation of their own communication ability was actually lower than the dental hygienist's underestimated communication ability. From the general public's point of view, dental hygienists overestimated their communication ability. In fact, dental hygienists perceived their general publics as higher than general public's overestimated communication ability. Conclusions: Based on these results, it is necessary to develop education and operate various educational programs to improve the communication skills of dental hygienists, and to rethink educational accessibility to increase participation in education and to publicize the professionalism of dental hygienists.

• Journal of Hospice and Palliative Care
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• 제26권4호
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• pp.160-170
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• 2023

Purpose: The aim of this study was to examine the effects of death anxiety and perceived end-of-life care competencies on the fear of terminal care among clinical nurses. Methods: This correlational study was conducted from June to July 2021. The study included 149 clinical nurses employed at a tertiary hospital and seven other hospitals. The measurement tools used in this study were the Thanatophobia Scale (Cronbach's α=0.87), the Death Anxiety Scale (Cronbach's α=0.80), and the Scale of End-of-life Care Competencies (Cronbach's α=0.94). These instruments were chosen to assess the levels of fear of terminal care, death-related anxiety, and competencies in end-of-life care. Results: The mean score for fear of terminal care was 3.32±1.32. Differences in fear of terminal care were observed based on the working unit, position, number of patients requiring terminal care, and experience with end-of-life care education. Fear of terminal care was significantly positively correlated with death anxiety and significantly negatively correlated with end-of-life care competencies. In multiple regression analysis, the factors influencing fear of terminal care were attitudes toward end-of-life care competencies (𝛽=-0.39, P<0.001), death anxiety (𝛽=0.24, P<0.001), knowledge of end-of-life care competencies (𝛽=-0.22, P=0.005), and behaviors related to end-of-life care competencies (𝛽=-0.16, P=0.021). These factors explained 64.6% of the total variance (F=25.54, P<0.001). Conclusion: This study suggests that developing nurses' end-of-life care competencies and reducing death anxiety are crucial for managing the fear of terminal care. Therefore, providing end-of-life care education and psychological support programs is important.