• Journal of Convergence for Information Technology
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• v.8 no.1
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• pp.291-300
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• 2018

The purpose of this study is to analyze the effect of Organizational justice and Empowerment on customer orientation. As a factor affecting customer orientation, sub - variables of organizational justice were set as dstributive justice, procedural justice and interactional justice, and sub-variables of empowerment were set as meaning, competence, self-determination, and impact. As a result of analysis, the dstributive justice, procedural justice, and interactional justice of organizational justice were analyzed as factors influencing customer orientation. competence, self-determinationr, and impact factors were analyzed as factors affecting customer orientation. However, the meaning of the empowerment did not affect the customer orientation. The work environment of small and medium-sized journalists is performing work without restriction of time and space in internet environment. This environment is a digital environment that we have not experienced before. However, organizational justice and empowerment factors are analyzed as important influences on customer orientation as same as previous research results.

• School Mathematics
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• v.19 no.4
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• pp.663-690
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• 2017

The aim of this study is to look into the meaning and sub-factors of spatial orientation, compare and analyze mathematics curriculums and textbooks of several countries with respect to spatial orientation and offer suggestions to improve teaching spatial orientation in elementary school mathematics in Korea. In order to attain these purposes, this study examined the meaning and sub-factors of spatial orientation through the theoretical consideration regarding various studies on spatial sense. Based on such examination, this study compared and analyzed mathematics curriculums and textbooks used in South Korea, Singapore, Japan, China, Hong Kong, Finland, United States of America, and Germany with respect to contents of mathematics curriculum and textbooks in grades, sub-factors of spatial orientation, and contexts for spatial orientation. In the light of such theoretical consideration and analytical results, this study provided suggestions for improving teaching spatial orientation in elementary schools in Korea as follows: extending content of spatial orientation in mathematics curriculum, emphasizing spatial orientation across the several grades, especially in the upper grades, providing opportunities to learn the sub-factors of location, direction, coordinates, route, and distance variously, and utilizing various familiar and realistic contexts in the world around students.

• Korean Institute of Interior Design Journal
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• v.20 no.4
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• pp.83-91
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• 2011

The purpose of this study is to set a relationship between intentional system and spatial orientation, and with space model in the human world to orient yourself is to present the basic spatial concepts. This is composed of parts of intentional system and spatial orientation on the research. Through the study of intentional system which is based on the orientation with Daniel Dennett's, it suggests the space-model that composed with aspects of intentionality and spatial elements. With space-model and judgement of spatial types, it makes relationship confirm between them. Through this process, following the results of this study were derived. First, intentional stance of space is the key for building knowledge and memories about space, and for identifying external environment images which are experienced in the senses of human. Second, changing the meaning from space to place makes horizons of space broader and creates a new sense of space with put the intentional orientation into the space. Third, this study can make confirm what the aspect of the space-schema-elements for orientation in space, serves as the presentation elements. This study leaps an old-view of the architectural customs about spatial orientation, and creates an opportunity to refine the newer concept of space. This concept of space is a basic essential for 'site-selection' and 'spot-catching' as an intentional system for spatial orientation and to establish a relationship with human beings in the world of his own orientation to the concept of space.

• Journal of Distribution Science
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• v.10 no.10
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• pp.17-24
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• 2012

Purpose - This study aimed to (a) investigate the effects of emotional intelligence on customer orientation, (b) examine the impact of customer orientation on customer relationship management (CRM) performance (including CRM-related variables such as 'relationship commitment,' 'image of corporation,' and 'customer loyalty'), and (c) identify the conceptual framework of emotional intelligence. Research design, data, and methodology - The data were collected using a questionnaire given to a sample of employees of luxury hotels in the metropolitan area. To test the hypotheses, AMOS were conducted for the 271 respondents of the sample using the SPSS Win 17.0 software. The concept of emotional intelligence (EI) has been on the radar of many leaders and managers over the past few decades. Emotional intelligence is generally accepted to be a combination of emotional and interpersonal competencies that influence behavior, thoughts, and interactions with others. Emotional intelligence consists of four factors: understanding the self's emotion, understanding other people's emotions, emotion utilization, and emotion control. Understanding the self's emotion means to understand of my own emotions. Understanding other people's emotions is to understand of the emotions of the people around me and to know how my friends feel based on their behavior. The concept of emotion utilization means to set goals for myself and then try to achieve them, encouraging myself to do my best. The concept of emotion control means I can control my temper, handle difficult situations rationally, and calm down quickly when I am very angry. Results - As a result of the analysis, three factors (understanding the self's emotion, understanding of other people's emotions, and emotion utilization) were shown to have a significant effect on customer orientation. Emotion control had an insignificant effect on customer orientation. Only emotion control makes it difficult to solve customers' problems because it is a passive behavior. In order to solve the customers' problems, hotel employees have to show a positive attitude. Second, customer orientation had a significant effect on customer relationship management performance (customer relationship commitment, corporate image, and customer loyalty). In other words, customer orientation increases commitment to customer relationships. For example, employees who have a customer-orientated perspective provide good service to their customers, while employees who don't have a customer-orientated perspective can't satisfy their customers. Customer orientation can also generate a good image among customers, because they evaluate the image of a hotel through the behavior of hotel employees. So it is very important for employees to show excellent customer orientation. Conclusions - It is very important for hotel CEOs to manage their employees' emotional intelligence. In order to increase their employees' emotional intelligence abilities, CEOs have to manage the overall corporate culture and reward programs to achieve what they want. This is because the system can lead to a customer-orientated mind-set and CRM performance among employees. As a result, the hotel CEO has to pay attention to the emotional intelligence of employees to achieve strong CRM performance. The sentence as originally written was a bit unclear. If this edit does not retain your intended meaning please consider: "Only emotion control does not have a significant impact on customer orientation, and therefore on the ability of an employee to solve customer problems, because it is a passive behavior." Please use the version of the sentence that best captures your original meaning.

• The Mathematical Education
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• v.55 no.2
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• pp.233-249
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• 2016

In this study, we extracted the background meaning of the condition that four points lie on a circle, analyzed textbooks critically and proposed the orientation to improve the content in the textbook. As results, the condition has a realistic background meaning which is 'mathematical modeling of finding a fair location'. The condition has a mathematical background meanings which are 'a first complex situation distinguished from two points and three points', 'the condition described in the perspective of side and angle in order to overcome the disadvantages of the perpendicular bisectors context' and 'being possible to transfer more than five points'. However it is difficult to understand the reason why the condition is on four points in the current textbook. In addition, it is difficult to recognize the connectivity of a circumcenter of triangle. To overcome these problems, we proposed five orientations to improve the content in the textbook.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.12
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• pp.432-440
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• 2018

This study was conducted to understand the factors influencing meaning in life of middle-aged adult focusing social support, self-esteem, internal religious orientation, hope, spirituality among the variables and to supply interventional way for promotion of meaning in life of middle-aged adult. The study participants randomly selected 196 pieces from data that collected from 20 September to 31 October 2014 for middle-aged adults living in four cities. The data were analyzed by means of the t-test, ANOVA, $Scheff{\acute{e}}$, Pearson's correlation coefficients and stepwise multiple regression. Significant differences were found in the meaning in life grades by importance of religious life (p<.001), perceived economic state (p<.001). Further, there were significant correlations between social support (p<.001), self-esteem (p<.001), intrinsic religious orientation (p<.001), hope (p<.001), spirituality (p<.001) and meaning in life. In multiple regression analysis, hope, importance of religious life and spirituality accounted for 49% of meaning in life.

• Child Health Nursing Research
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• v.16 no.4
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• pp.287-296
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• 2010

Purpose: The purpose of this study was to explore and understand life and meaning in life of elementary school students. Methods: Data from 1,790 higher grade elementary school students were analyzed for content of meaning in life. Results: The students described the following: 1) Meanings of living existence included, 'living things', 'importance', 'human life', 'family', 'event', 'eternity', 'origin of life', 'disease', and, 'protection'. 2) Four categories were found for reasons why human life is important, 'solitary', 'limitation', 'valuables', and 'living'. 3) Things that one can do to protect the value of human life were, 'doing safely', 'keep things well', 'altruistic behavior', 'doing sound activity', 'preservation & development', and 'devotion of oneself'. 4) Meaning of life included 'to accomplish plans', and 'to do things' 5) Cases when students felt life had meaning were 'perform meaningful behavior', 'comfortable emotionally', and 'receiving help from others'. 6) The methods by which to live a meaningful life were 'working diligently', 'serving', and 'doing rightly'. Conclusion: These results suggest that students recognize the meaning of life in a most positive way and with a relatively wide scope, but as a few students had a negative orientation, age-appropriate and more systematic education programs are needed.

• Culinary science and hospitality research
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• v.23 no.8
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• pp.67-82
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• 2017

The recent increase in the percentage of services industries has dominated in the entire industry. Emotional feeling of service workers is consequently indispensable in service industries in order to facilitate the progression of the service delivery process. In most circumstances, the emotional labor of service in service industries has been increasingly recognized. Although many studies related to emotional labor have been conducted, a precedent study will be needed to find positive factors such as customer orientation and business performance of restaurant employees accompanying emotional labor. This study attempted to practical meaning to food service companies by inquiring into such as positive effects of employee's emotional labor on the customer orientation and business performance. For this purpose, this study established hypotheses and deduced results using literature research and empirical analyses, and found implications to the service companies. The results of this study showed that the higher the emotional labor of the restaurant employees gets, the lower customer-orientation becomes, and the higher the customer-orientation of restaurant employees gets, the higher the performance of the company becomes.

• Culinary science and hospitality research
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• v.19 no.4
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• pp.176-192
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• 2013

This study examined how empowerment of restaurant cooks influences job satisfaction, organizational commitment, and customer orientation, targeting 260 restaurant cooks in the Busan area. SPSS 18.0 was employed to perform frequency, factor, reliability, and multiple (simple) regression analyses. Empowerment was analyzed using 3 factors (self-authority, meaning and competence) while job satisfaction, organizational commitment, and customer orientation were analyzed using 1 factor each. Results of a correlation analysis of the hypothesized model revealed positive correlations among the variables. Multiple (simple) regression analyses of the hypothesized model found that the sub empowerment factors will have a positive influence on job satisfaction with self-authority (${\beta}$=.372, p<.001), meaning (${\beta}$=.451, p<.001), competence (${\beta}$=.240, p<.001). It was also found that the sub empowerment factors will have a positive influence on organizational commitment with self-authority (${\beta}$=.433, p<.001), meaning (${\beta}$=.473, p<.001), competence (${\beta}$=.302, p<.001). Lastly, the hypotheses that job satisfaction will have a positive influence on organizational commitment (${\beta}$=.775, p<.001), that job satisfaction will have a positive influence on customer orientation (${\beta}$=.467, p<.001), and that organizational commitment will have a positive influence on customer orientation (${\beta}$=.567, p<.001) were adopted.

• Korean Medical Education Review
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• v.11 no.1
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• pp.35-43
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• 2009

Learning strategies are defined as behaviors and thoughts that a learner engages in during learning and that are intended to influence the learner's encoding process. Today, demands for teaching how to learn increase, because there is a lot of complex material which is delivered to students. But learning strategies shouldn't be identified as tricks of students for achieving high scores in exams. Cognitive researchers and theorists assume that learning strategies are related to two types of learning processing, which are described as 'surface learning' and 'deep learning'. In addition learning strategies are associated with learning motivation. Students with 'meaning orientation' who struggle for deep learning, are intrinsically motivated, whereas students with 'reproduction orientation' or 'achieving orientation' are extrinsically motivated. Therefore, to foster active learning and intrinsic motivation of students, it isn't enough to just teach how to learn. Changes of curriculum and assessment methods, that stimulate deep learning and curiosity of students are needed with educators and learners working cooperatively.