• 제목/요약/키워드: organizational conflict

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An Empirical Study on the Relationship between Role Stress and Personal Creativity: The Mediating Roles of Creative Self-Efficacy and Personal Initiative (역할스트레스와 개인 창의성 간의 관계에 대한 실증연구: 창의적 자아효능감과 자기주도성의 매개역할)

  • Heo, Myung Sook;Cheon, Myun Joong
    • The Journal of Information Systems
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    • 제22권2호
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    • pp.51-83
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    • 2013
  • Personal creativity is critically important for organizations seeking to survive and thrive in today's highly turbulent business environments. Organizations must effectively identify and mobilize the creative resources of their members. When organizational members perceive a work environment that restricts or fails to encourage individual creative expression, a gap may exist between the level of individual creative potential and the actual amount of individual creativity practiced within the organization. In this situation, this paper will examine the impact of role conflict, role ambiguity, creative self-efficacy, and personal initiative on personal creativity. Creative self-efficacy is the subjective belief in one's personal ability to be creative, that is, a personal assessment of one's own creative potential. A strong internal belief in one's ability to successfully engage in creative behaviors is generally considered an important part of the creative process. Personal Initiative refers to behaviors, mainly directed toward work and organizational issues, that are characterized by the following aspects: self-starting, proactive, and persistent in overcoming barriers. Creativity-related creative self-efficacy and personal initiative are critical components to understand motivation that coordinates the relationship between perception and behavior of individual employees. Based on role theory, researchers have focused on role conflict and role ambiguity as the two key ingredients of role stress. Role ambiguity is defined as an evaluation about the lack of salient information needed to perform a role effectively. Role conflict results from two or more sets of incompatible demands involving work-related issues. Employees are usually pursued work-roles more than one in work-focused organization. Too many work-roles and perceived uncertainties at employee's work can be obstacles to personal creativity. In an analysis of results, while role conflict is not negatively related significantly to creative self-efficacy, role ambiguity is negatively related significantly to creative self-efficacy. While role conflict is significantly related to personal creativity, role ambiguity is negatively related significantly to personal creativity. Creative self-efficacy mediates the relationship among role conflict, role ambiguity, and employee creativity. Personal initiative mediates the relationship between creative self-efficacy and employee creativity. This paper shows that creative self-efficacy and personal initiative are the driving force behind personal creativity. Organizations can get some implications of creative-related role conflict and role ambiguity that employees have experienced. As a result, organizations must not only encourage creativity of employees by greater involvement but also encourage their input towards their-focused own works and tasks. And employees should be developed to pace with the organizational needs and development. Management must enable employees to think of new ideas and practices that promotes personal creativity.

A study on the relationship between job stress and subjective symptoms associated with musculoskeletal disorders of the financial working woman's (금융직 여성 근로자의 직무스트레스 실태와 근골격계질환 자작증상과의 관련성 연구)

  • Cho, Ki-Hong;Choi, Soon-Young;Park, Dong-Hyun
    • Journal of the Korea Safety Management & Science
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    • 제9권4호
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    • pp.17-28
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    • 2007
  • This study tried to identify the job stress characteristics of female bank workers and the relationship between their stress and symptoms associated with musculoskeletal disorders(MSDs). The total number of 587 female bank tellers have been participated in this study. Specifically, questionnaire surveys regarding job stress and MSDs symptoms were conducted. On the basis of the results from the survey using Korean version of job stress questionnaire with 24 questions, stress scores associated with job requirement and job flexibility were relatively high. The job stress levels regarding job demand, organizational system, occupational climate at the work place were relatively high for the full time workers while the job stress levels regarding insufficient job control, job stability, interpersonal conflict, lack of reward were relatively high for the part time worker. The workers with longer total work years had relatively high job stress associated with interpersonal conflict, and organizational system while the workers with longer work years at the current job had relatively high job stress associated with occupational climate. Also, the workers with longer working hours a day had relatively high job stress associated with job demand, interpersonal conflict, organizational system, and occupational climate. According to the relationship identified in this study, symptoms at the neck, shoulder, hand, low back. leg were associated with the stress levels in terms of job flexibility, interpersonal conflict, job requirement, job stability. In conclusion, female bank workers are exposed to job stress due to their specific job characteristics and there has been certain relationships between their job stress and MSDs symptoms.

A Study on the Relevance between Workers' Job Characteristics and Organizational Effectiveness by Job Stress in Small & Medium Sized Enterprises (중소기업 근로자의 직무스트레스가 직무특성과 조직유효성 간의 관련성에 미치는 영향에 관한 연구)

  • Kim, Man-Doo;Lee, Chan-Ho
    • Journal of Digital Convergence
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    • 제14권5호
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    • pp.207-215
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    • 2016
  • The objective of this study is to examine the relevance between Job Characteristic and Organizational Effectiveness by Job Stress. The proxy variable of the Job Characteristic are skill variety, task identity, task significance, task autonomy, and task feedback. The proxy variable of Job Stress are role conflict, role ambiguity, and role overload. And the proxy variable of Organizational Effectiveness are job satisfaction, organizational commitment, and turnover intention. The sample consists of 379 data belonging to manufacturing and service industry located on Busan, Ulsan, and Gyungnam in 2015. The result of this study shows that there is difference on the relevance between Job Characteristic and Organizational Effectiveness according to the Job Stress. Therefore, it is more important to reduce the job stress to enhance the Organizational Effectiveness.

The Effects of Organizational Conflict, Job Stress, and Emotional Burn-out on Job Satisfaction of Administrative Staff of National University Hospitals (국립대학교병원 행정직원의 조직갈등, 직무스트레스 및 정서적 소진이 직무만족도에 미치는 영향)

  • Kim, Jong-Pil
    • Journal of the Korea Academia-Industrial cooperation Society
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    • 제21권1호
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    • pp.178-189
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    • 2020
  • This study examined the effects of organizational conflicts, job stress, and emotional burn-out on the job satisfaction among the administrative staff working at national university hospitals. The 384 administrative staff from 10 national university hospitals were surveyed from July 10 to August 20, 2018, using structured self-administered questionnaires. As a result, the average score of job satisfaction was a significantly lower in the groups with higher scores of organizational conflicts (p<0.001), higher scores of job stress (p<0.001) and higher scores of emotional burn-out (p<0.001). Regarding the correlation of job satisfaction with organizational conflicts, job stress and emotional burn-out, the score of job satisfaction was negatively correlated with organizational conflicts, job stress and emotional burn-out. The above study results suggest that job satisfaction was significantly related to organizational conflicts, job stress, and emotional burn-out. In particular, job satisfaction was influenced more by organizational conflict than job stress and burn-out.

Relations of School Organizational Climate and Teachers' Job Stresses (학교조직풍토와 교사의 직무스트레스의 관계)

  • LEE, Kyeong-Hwa;JUNG, Hye-Young
    • Journal of Fisheries and Marine Sciences Education
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    • 제21권1호
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    • pp.121-133
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    • 2009
  • This study tested the relations of schools organizational climate and teachers' job stresses, perceived by 913 teachers from 45 elementary, junior- and senior-high schools. Pearson's correlation analysis for the relations between the sub-factors of both organizational climate and job stresses and cannonical correlation analysis for the relative contribution of individual variable of organizational climate upon job stress were applied for the test. The results of Pearson's correlation analysis showed that while 'intimacy', 'esprit', 'considerations', and 'production emphasis' climate had negative correlations with job stress sub-factors, 'disengagement' and 'aloofness' climate had positive correlation. 'Student guidance', a sub-factor of job stresses, did not have statistically significant correlation with any sub-factors of organizational climate. Findings from cannonical correlation analysis showed 2 significant cannonical functions to explain the relations between the sets of variables. 'Disengagement' from organizational climate positively contributed with 'authority forfeiture' and 'dissention and conflict' of the job stresses variables.

A Study on The Effects of Organizational Citizenship Behavior on Work-Family Conflict (군 조직에서 조직시민 행동이 직장-가정 갈등에 미치는 영향에 관한 연구)

  • Jeong, Min-Cheol;Kim, Oh-Hyun
    • Journal of the military operations research society of Korea
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    • 제35권3호
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    • pp.119-138
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    • 2009
  • Work and family are two major fields of one's life. In the past, the role of each gender has been separated, and there was no conflict between two fields. However, the increasing rate of working woman and the mode of social change that the male has also responsible of caring family and individuals has more interested in their personal life make consider these two fields as a whole. A number of studies have shown that OCB contribute in important ways to organizational functioning and performance. Whereas citizenship behavior may affect organizations in several positive ways, it is also possible that engaging in such behaviors could have negative consequences for the employees who do so. There may be other personal costs such as work-family conflict that accrue to individuals who engage in high levels of citizenship behavior. The purpose of this study is to investigate the moderating effect of the SOC strategy and Family Friendly Atmosphere on the negative effects of OCB on Work-Family Conflict. Questionnaire data were collected from 590 in different jobs. According to the result of empirical analysis, it proved that the more OCB effect on the more Work-Family Conflict. it also was found that the SOC strategy and Family Friendly Atmosphere moderate the relation between OCB and Work-Family Conflict. At the end of the paper, theoretical and managerial implications of this study, future research directions are discussed.

Conflict and Team Commitment: Mediating Role of Team Efficacy and Communication Satisfaction (팀 내 갈등이 팀몰입에 미치는 영향: 팀효능감과 커뮤니케이션 만족도의 매개효과를 중심으로)

  • Lee, Mok-Hwa;Han, Joon-Goo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • 제15권5호
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    • pp.2831-2843
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    • 2014
  • As team based organizational structure is commonly spreading, many employees perform as a team member. This situation increases not only team commitment but also conflict to team members. But there are not many researches about the relationship between conflict and team commitment. This research proves the mediation effect of team efficacy and communication satisfaction when conflict have effect on team commitment. We have the following results. First, task conflict and relationship conflict have negative effect on team commitment. Second, team efficacy mediates task conflict and team commitment. Third, communication satisfaction mediates relationship conflict and team commitment.

The impact of male-oriented organizational culture and work-job conflict on female correctional officers' stress (교정조직문화와 여성교도관들의 성차별적 스트레스요인에 대한 분석연구)

  • Kim, Eun-Young;Park, Woong-Sub
    • Korean Security Journal
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    • 제49호
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    • pp.11-36
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    • 2016
  • The prior studies have well established the factors of correctional staff's stress at work. However, it is not clearly identified gender-specific factors influencing female correctional officers' level of stress. Thus, this study aims to examine factors particularly influencing female correctional officers' stress, such as child-rearing and work conflict, overwork bounden, and strains from male-oriented organizational culture. This current data utilized a set of survey data drawn from female correctional officers from 124 prisons located in different regions in this nation. Finally, a total of 172 female correctional officers's survey data was used for the analysis. A set of multivariate analyses reveal that security staff role, satisfaction for life, positive perception toward correctional officers' leadership in prison decreased the risk of stress among female correctional officers. Regarding work-job conflicts variables, child-rearing and work conflict and strains from male-oriented organizational culture were significantly associated with female correctional officers' stress. Yet, the direction of the two variables were different. For female officers, child-rearing and work conflict was not a risk factor for stress in that i decreased the level of stress. But the variable of strains from male-oriented organizational culture was a risk factor for female officers' stress level. Further suggestions for the future studies, discussion on contributions of the current study and policy implications were discussed in the last part of this article.

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A study on mediating and moderating effect of supervisors' abusive supervision on strain-based work-family conflict and interpersonal deviance (상사의 비인격적 감독이 부하의 일-가정 갈등 및 대인 일탈행동에 미치는 영향에서의 매개 및 조절효과 연구)

  • Da-Mi Kim;Hyun-Sun Chung;Dong-Gun Park
    • Korean Journal of Culture and Social Issue
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    • 제22권1호
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    • pp.87-118
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    • 2016
  • The purpose of this present study was to investigate the influence of abusive supervision on strain-based work interference with family and interpersonal deviance. In addition, this study examined the mediating effect of subordinates' emotional labor toward supervisors and the moderating effect of hierarchical organizational climates on emotional labor, perceived organizational family support on strain-based work-family conflict, and social network on interpersonal deviance. The results are summarized as follows: (1) abusive supervision was positively related to subordinates' emotional labor toward supervisors. (2) Emotional labor was positively related to strain-based work-family conflict and interpersonal deviance. (3) Subordinates' emotional labor mediated the relationship between abusive supervision and the two outcome variables. (4) Hierarchical organizational climates moderated the relationship between abusive supervision and emotional labor. (5) Perceived organizational family did not have moderating effect between emotional labor and strain-based work-family conflict. (6) Social network had moderating effect but it did not influence interpersonal deviance as predicted by the hypothesis. Based on the results, implications of findings, limitations, and suggestions for future research were discussed.

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Hospital Nurses' Experiences of Conflict and Conflict Resolution (병원 간호사의 갈등과 갈등 해소 경험)

  • Jung, Ho Gi;Yang, Ya Ki
    • Korean Journal of Occupational Health Nursing
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    • 제27권1호
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    • pp.13-24
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    • 2018
  • Purpose: The purpose of this study was to investigate conflicts and the experiences of conflict resolution of hospital nurses. Methods: This qualitative study used phenomenological methodology. The research participants were 8 nurses of C hospital. Data were collected through in-depth individual interviews from November 2016 to February 2017. The data analysis method was based on Colaizzi's approach. Results: The study results showed that the experiences of nurses consisted of 15 themes and 6 theme clusters: 1) Ambiguous role, 2) Recognizing lack of competence, 3) Difficulty maintaining relationships, 4) Unsatisfactory work environment, 5) Efforts to resolve conflicts, and 6) Conflict resolution process through labor union. Conclusion: The findings of this study recommend that hospital organizations and managers should pay attention to improving the work environment and organizational culture of members. The results of the present study can improve the understanding of various aspects of the daily life of hospital nurses.