Browse > Article

A Study on The Effects of Organizational Citizenship Behavior on Work-Family Conflict  

Jeong, Min-Cheol (공군보라매리더십센터)
Kim, Oh-Hyun (국방대학교 관리대학원 리더십학과)
Publication Information
Journal of the military operations research society of Korea / v.35, no.3, 2009 , pp. 119-138 More about this Journal
Abstract
Work and family are two major fields of one's life. In the past, the role of each gender has been separated, and there was no conflict between two fields. However, the increasing rate of working woman and the mode of social change that the male has also responsible of caring family and individuals has more interested in their personal life make consider these two fields as a whole. A number of studies have shown that OCB contribute in important ways to organizational functioning and performance. Whereas citizenship behavior may affect organizations in several positive ways, it is also possible that engaging in such behaviors could have negative consequences for the employees who do so. There may be other personal costs such as work-family conflict that accrue to individuals who engage in high levels of citizenship behavior. The purpose of this study is to investigate the moderating effect of the SOC strategy and Family Friendly Atmosphere on the negative effects of OCB on Work-Family Conflict. Questionnaire data were collected from 590 in different jobs. According to the result of empirical analysis, it proved that the more OCB effect on the more Work-Family Conflict. it also was found that the SOC strategy and Family Friendly Atmosphere moderate the relation between OCB and Work-Family Conflict. At the end of the paper, theoretical and managerial implications of this study, future research directions are discussed.
Keywords
Organizational Citizenship Behavior(OCB); Work-Family Conflict(WFC); Selection; Optimization; Compensation(SOC); Family Friendly Atmosphere;
Citations & Related Records
연도 인용수 순위
  • Reference
1 박보람. 김효선. 구자숙. 박찬희(2007), '부서의 업무과정 특성과 가족친화분위기가 듀얼 아젠다에 미치는 영향', 인사. 조직연구, 15(2), 71-101
2 이은희(2000), '일과 가족 갈등의 통합모형 : 선행변인, 결과변인과의 관계', 한국심리학회지 : 일반, 19(2), 1-42
3 장휘숙(2003), 'SOC 전략과 관련변인들-연령, 성, 애착, 성격특성과의 관계-', 한국심리학회지 : 발달, 16(4), 243-258
4 하미옥. 김정남(2006), '선택-최적화-보상 척도의 타당성에 관한 연구', 한국심리학회지 : 산업 및 조직, 4, 597-615
5 Baltes, B. B., & Heydens-Gahir, H. A.(2003), 'Reduction of Work-Family Conflict Through the Use of Sslection, Optimization, and Compensation Behaviors”, Journal of Applied Psychology, 88, 1005-1018   DOI   ScienceOn
6 Gutek, B. A., Searle, S. & Klepa(1991), 'Rational versus Gender role Explanations for Work-family Conflict', Journal of Applied Psychology, 76, 560-568   DOI
7 Holahan, C. K., & Gilbert, L. A.(1979), 'Conflict between major life roles : Women and men in dual career couples', Human Relations, 32, 451-467   DOI
8 Parasuraman, S., Purohit, Y. S., Godshlk, V. M., & Beutell, N. J.(1996), 'Work and Family Variables Enterpreneurial Career Success, and Psychological Well-being', Journal of Vocational Behavior, 48, 275-300   DOI   ScienceOn
9 Reich, R. B.(2001), 'The future of success : Working and living in the new economy', N.Y. : Knopf
10 Tepper, B. J., Lockhart, D. & Hoobler, J.(2001), 'Justice, citizenship, and role definition effects', Journal Applied Psychology, 86, 789-796   DOI   ScienceOn
11 Wiese, B. S., & Freund, A. M., & Baltes, P. B. (2000), 'Selection, optimization, and compensation : An action-related approach to work and partnership, Journal of Vocational Behavior, 57, 273-300   DOI   ScienceOn
12 Williams, L. J. & Anderson, S. E.(1991), 'Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behavior', Journal of Management, 17, 601-617   DOI
13 Barnett, R. C., & Baruch, G. K.(1985), 'Women's Involvement in Multiple Roles, and Psychological Distress', Journal of Personality and Social Psychology, 143-174
14 Podsakoff, P. M. & MacKenzie, S. B.(1994), 'Organizational citizenship behaviors and sales unit effectiveness', Journal of Marketing Research, 31, 351-363   DOI   ScienceOn
15 Wiersma, U. J.(1994), 'A taxonomy of behavioral strategies for coping with work-home conflict', Human Relations, 47(2), 211-223   DOI   ScienceOn
16 Yun, S. H., Takeuchi, R., & Liu, W.(2007), 'Employee self-enhancement motives and job performance behaviors', Journal of Applied Psychology, 92, 745-756   DOI   ScienceOn
17 Bolino, M. C. & Turnley, W. H.(2005), 'The Personal Costs of Citizenship Behavior : The Relationship Between Individual Initiative and Role Overload, Job Stress, and Work-Family Conflict', Journal of Applied Psychology, 90(4), 740-748   DOI   ScienceOn
18 Higgins, C. A. Duxury, L. E, and Irving, R. H.(1992), 'Work-family conflict in the dual0career family,' Organizational Behavior and Human Decision Processes, 51, 51-75   DOI
19 Jones, A. P., & Butler, M. C.(1980), 'A Role Transition Approach to the Stress of Organizationally Introduced Family Role Disruption', Journal of Manage and Family, 42, 337-376
20 Organ D. W., & Ryan, K.(1995), 'A Meta- Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior', Personnel Psychology, 48, 775-802   DOI
21 김윤희(2006), '조직 내 개인 주도성이 역할 과부하와 직장-가정 갈등에 미치는 영향에 관한 연구', 서강대학교 석사학위 논문
22 Baltes, P. B., & Baltes, M. M.(1990), Psychological perspectives on successful aging : The model of selective optimization with compensation, In P. B. Baltes., & M. M. Baltes(Eds.), Successful aging : Perspectives from the behavioral sciences(pp. 1-34), N.Y.: Cambridge University Press
23 Burke, R. J.(1988), 'some Antecedents and Consequences of Work-family Conflict', Journal of social Behavior and Personality, 3, 287-302
24 Thompson, H. B. & Werner, J. M.(1997), 'The Impact of Role Conflict/Facilitation on Core and Discretionary Beahviors : Testing a Mediated Model', Journal of Management, 23(4), 583-601   DOI   ScienceOn
25 Barocas, B.(2005), The role of information and communication technology in balancing work and family : Individual and organizational effects and implications, Unpublished doctoral dissertation, Columbia University, N.Y
26 Allen, T. D.(2001), 'Family-supportive work environments : The role of organizational perceptions', Journal of Vocational Behavior, 58, 414-435   DOI   ScienceOn
27 Thompson, C. A., Beauvais, L. L., & Lyness, K. S.(1999), 'When work-family benefits are not enough: The influence of work-family culture on benefit utilization organizational attachment, and work-family conflict', Journal of Vocational Behavior, 54, 392-415   DOI   ScienceOn
28 김경석(2006), '조직시민행동의 부정적 효과에 관한 연구', 인사관리연구, 30(4), 91-120
29 Lerner, R. M., Freund, A. M., De Stefains, I., & Habermas, T.(2001), 'The selection, optimization, and compensation model as a frame for understanding developmental regulation in adolescence', Human Development, 44, 29-50   DOI   ScienceOn
30 Freund. A. M., &　Baltes, P. B.(1998), 'Selection optimization, and compensation as strategies of life-management : Correlations with subjective indicators of successful aging', Psychology and Aging, 13, 531-543   DOI   ScienceOn
31 Frone, M. R., Russell, M., & Cooper, M. L.(1992), 'Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface', Journal of Applied Psychology, 77, 65-78   DOI
32 Van Dyne, L., Cummings, L. L.(1995), Extra-role Behaviors : In Pursuit of Construct and Definitional Clarity, In B. M. Staw, & L. L. Cummings(Eds.), Research in Organizational Behavior, 17, 215-285   ScienceOn
33 Williams, J.(1999), Unbending gender : Why family and work conflict and what to do about it, N.Y. : Oxford University Press
34 강정원(2008), 직장-가정 갈등의 결정요인과 효과에 관한 연구, 한국학술정보
35 Burke, R. J., Weir, T., & Duwors, R. E.(1980), 'Work demands on Administrators and spouse Well-being', Human Relations, 33, 253-278   DOI
36 Ingen, D., and Hollenbeck, J.(1991), Job Design and Roles, Handbook of Industrial and Organizational Psychology, 2, Palo Alto, Ca : Counseling Psychologist Press
37 김현기(2007), 선택과 집중의 기술, 한스미디어
38 하미옥. 김정남(2008), '역할관련 직무스트레스 원이 직장-가정 갈등에 미치는 과정에서 SOC의 조절효과', 한국심리학회지 : 건강, 13(2), 359-372
39 Bohen, H. H., & Viveros-Long, A.(1981), Balancing Jobs and Family Life : Do Flexible Work Schedules Help?, Temple University Press
40 Freund, A. M., & Baltes. P. B.(2002), 'Life-Management Strategies of Selection, Optimization, and Compensation : Measurement by Self-Report and Construct Validity', Journal of Personality and Social Psychology, 82(4), 642-662   DOI   ScienceOn
41 강혜련. 최서연(2001), '기혼여성 직장-가정 갈등의 예측변수와 결과변수에 관한 연구', 한국심리학회지 : 여성, 6(1), 23-42
42 Hughes, D., and Galinsky, F.(1994), 'Work Experiences and Marital Interaction : elaborating the complexity of Work,' Journal of Organizational Behavior, 15, 423-438   DOI   ScienceOn
43 Greenhaus, J. H. and Beutell, N. J.(1985), 'Sources of Conflict between Work and Family Roles', Academy of Management Review, 10, 76-88   DOI   ScienceOn
44 Karen S. Lyness(1999), 'When Work Family Benefits Are Not Enough : The Influence of Work-family Culture on Benefit Utilization, Organization Attachment, and Work-family Conflict', Journal of Vocational Behavior, 54, 392-415   DOI   ScienceOn
45 Organ, D. W.(1988), Organizational citizenship behavior : The good soldier syndrome, Lexington, MA : Lexington Books
46 Perlow, L. & Weeks(2002), J. 'Who's helping whom? Layers of culture and workplace behavior', Journal of Organizational Behavior, 23, 345-361   DOI   ScienceOn
47 Muchinsky, P. M.(2000), Psychology applied to work, Books/Cole, ITP
48 이훈영(2008), 연구조사방법론, 도서출판 청람
49 Ozeki, C.(2003), The effects of a family-supportive work environment on work-to-family conflict, family-to-work conflict, and emotional exhaustion : Does income level matter?, Michigan State University
50 Rioux, S. M. & Penner, L. A.(2001), 'The causes of organizational citizenship behavior : A motivational analysis', Journal of Applied Psychology, 86, 1306-1314   DOI   ScienceOn