• Title/Summary/Keyword: organizational conflict

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A Phenomenological Study on Conflicts Experience by Women: Focused on the Case of Women in Small and Medium Size Enterprises (중소기업 직장 여성의 갈등경험에 대한 현상학적 연구)

  • NamGung, Eun-Jeong;Shin, Seong-Gene;Hur, Gyeong-Ho
    • Korean journal of communication and information
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    • v.41
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    • pp.337-382
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    • 2008
  • This study examined the case of women's conflict experience in small and medium size enterprises. Although the number of women working in business organizations is rapidly growing in Korea, discourse about them is still scarce. Some discourse about them focuses only on the productivity and inequality aspects within the organizations. Therefore, we need to examine their organizational lives through a more dynamic and performance based perspective. Especially, because conflicts experience by women within business organizations involve a variety of organizational interactions, they reveal the vivid reality with which working women face today. The existing conflict research studies focused on communication or interpersonal relationship are limited by the fact that they have primarily dealt with the variables such as conflict management styles. However, conflict research needs a more specific and wholistic interpretation because conflicts usually depend on their contexts and interaction dynamics. Therefore, the phenomenological methodology was employed as a more appropriate method for the current conflict study. Results shows that the two themes were identified regarding the conflict content. The first and second themes were the unfair situations and the hierarchical rank respectively. The three themes were identified regarding the attitudes about conflicts. They were the passive stance toward conflicts, the recognition of the gender difference, and the acknowledgement of the importance of the relational aspect respectively. Finally, three more themes were identified regarding the conflict management styles. The first, second and third themes were the passive responding, the aggressive responding and the positive conflict management respectively. In addition, the implications of the results and the suggestions for future studies were made.

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A Study on the Influential Relationship of Job Stress in R&D Personnel on their Organizational Effectiveness -Focusing on IT Enterprises in Seoul- (연구개발 인력의 직무스트레스가 조직유효성에 미치는 관계성에 관한 연구 -서울시 IT벤처기업을 중심으로-)

  • Yoo, Peter;Yang, Hae-Sool
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.6
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    • pp.1695-1705
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    • 2007
  • This study is a research on the influential factor of R&D (Research and Development) personnel's job stress on their organizational effectiveness, and defined its purposes as the following in order to find out in detail what effect the R&D personnel's job stress has and what difference it makes with respect to the relation with their organizational effectiveness. As a result of testing the relation between organizational members' job stress and their organizational effectiveness through this empirical research, the following results were derived. First, job stress according to demographic characteristics has an important effect on organizational effectiveness. Second, it was revealed that job stress has a significant effect on organizational effectiveness according to organizational members' personal characteristics. Third, it was found that organizational members' job stress has a negative effect on organizational effectiveness. Finally, it was found that each variable such as role-conflict, role-ambiguity and career development has a negative effect on organizational effectiveness independently.

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Study on Job Stress and Job Satisfaction of Dental Hygienists in Changwon (창원지역 치과위생사의 직무스트레스와 직무만족에 관한 연구)

  • Lee, Myeong-Ju;Kwon, Sun-Hwa;Goo, Hyo-Jin
    • Journal of Korean Clinical Health Science
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    • v.1 no.3
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    • pp.39-48
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    • 2013
  • Purpose. This study was performed on survey related dental hygienist job stress and job satisfaction, to improve the work efficiency of the dental hygienist and for dental hygienist to eliminate the cause of stress for health promotion and for management to be able to help to finding ways to provide basic data. Method. This survey is based on 235 people who are dental hygienists working in Changwon city from November 1 to November 30 2012, by statistical analysis of collected data using SPSS Win Program 20.0 version t-test, univariate analysis of variance (one-way ANOVA), correlation analysis that performed to determine statistical significance with a significance level of 0.05 was considered. Results. For correlation of job satisfaction and job stress, the job demands, job insecurity, and workplace culture shows a negative correlation. For Correlation of the physical environment, insufficient job control, interpersonal conflict, and organizational system is, lack of reward shows a positive correlation. The less job stress due to Insufficient job control, interpersonal conflict, organizational system, is, the higher job satisfaction due to job demands and workplace culture is.(p <0.05), The higher job stress is, the higher the job satisfaction is(p <0.05). Conclusions. Job satisfaction and job stress may be relevant each other, there fore several measures should be sought to solve insufficient job control, interpersonal conflict, organizational system and the lack of reward, consequently to increase the job satisfaction of dental hygienists.

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Job Satisfaction and Organizational Commitment of Medical Insurance Review Nurses (보험심사간호사의 직무만족과 직장애착에 관한 연구)

  • 서영준;김정희
    • Health Policy and Management
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    • v.11 no.1
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    • pp.62-86
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    • 2001
  • This study purports to Investigate the determinant of job satisfaction and the organizational commitment of medical insurance review nurses working at Korean hospitals. The independent variables contain three groups of determinants: organizational characteristics variables(job autonomy, work unit control, role variety, role ambiguity, role conflict, workload, resource inadequacy, coworker support, supervisor support, distributive justice, promotional chances, job security, and job hazard), environmental variables(job opportunity, spouse support, and parent support), and psychological variables (met expectation, work involvement, positive affectivity, and negative affectivity). The sample used in this study consisted of 445 medical insurance review nurses from 89 hospitals nationwide. Data were collected with self-administered questionnaires and analyzed using multiple regression analysis. The results of the study are as follows : 1) the following variables, listed in order of size, have significant effects on job satisfaction : role ambiguity(-), distributive justice(+), work involvement(+), role variety(+), met expectation(+), negative affectivity(-), job autonomy(+), and positive affectivity(+). 2) the following variables, listed in order of size, have significant effects on organizational commitment: met expectation(+), work involvement(.+), distributive justice(+), job security(+), role variety(+), positive affectivity(+), negative affectivity(-), resource inadequacy(+), and tenure(-). 3) the variance of job satisfaction and organizational commitment explained by the variables used in the study are 30.0% and 39.1% respectively. 4) In comparison to the results of other studies on the determinants of job satisfaction and organizational commitment of clinical nursing staff working at hospitals, the results of this study indicate that three variables of distributive justice, work involvement, and role variety are especially important for improving the level of job satisfaction and organizational commitment of medical insurance review nurses.

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A structural equation model of organizational commitment by hospital nurses: The moderating effect of each generation through multi-group analysis (병원간호사의 조직몰입 구조모형: 다중집단분석을 통한 세대별 조절 효과)

  • Chae, Jeong Hye;Kim, Young Suk
    • The Journal of Korean Academic Society of Nursing Education
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    • v.28 no.3
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    • pp.305-316
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    • 2022
  • Purpose: The purpose of this study was to construct a structural equation model of organizational commitment in hospital nurses based on a job demands-resources model and to confirm the moderating effect(s) according to the nurses' generation. Methods: The model was constructed of the exogenous variables of social support, emotional intelligence, emotional labor, and job conflict and the endogenous variables of burnout, job engagement, and organizational commitment. The participants were 560 hospital nurses working in 3 general hospitals. Data were collected from August 1 to September 30, 2021, and analyzed using SPSS Window 23.0 and IBM AMOS 23.0. Results: The strongest factor directly influencing hospital nurses' organizational commitment was social support. In a multiple group analysis, nurses' generation had a partial moderating effect. In a generation-specific analysis, the Z generation group was higher than the X and Y generation groups in the variables of emotional labor and burnout related to organizational commitment. Conclusion: Based on the findings of this study, to improve hospital nurses' organizational commitment, social support is needed as an important management strategy. At the organizational level, we need to develop ways to improve organizational commitment by reducing the emotional labor and burnout of Generation Z.

Work Environment and Conflict Level of Dental Hygienists Affect Turnover (치과위생사의 근무환경 및 조직 내 갈등수준이 이직에 미치는 영향)

  • Jang, Ji-Eon;Jeong, Sun-Rak
    • The Korean Journal of Health Service Management
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    • v.9 no.3
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    • pp.107-114
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    • 2015
  • Objectives : The purpose of this study was to understand how work environment and conflict level of dental hygienists affect turnover for the efficive manpower management of dental hygienists. Methods : Dental hygienists in dental (hospital)clinics near Daegu were randomly selected as the subjects of this study, and the followings analysis results are from 249 questionnaires: which were collected from March 2 to March 31 2011. Results : Among the 249 dental hygienists surveyed, 33.7% experienced turnover and 59.0% had turnover intention. From the analysis of the demographic, working environment and levels of conflict, dental hygienists had significantly higher turnover experiences based on following factors: older age, employment at a dental clinic rather than a dental hospital, longer working hours, longer total career as a dental hygienist, and longer of length of time at their current job. Furthermore, dental hygienists had significantly higher turnover intentions based on the following factors: younger age, more ignorant and higher level of discomfort due to conflict levels. Conclusions : Therefore, the working environment of dental hygienists has to be improved to inspire motivation, and conflict management has to be taughht within an organization to allow free communication and active participation in decision-making.

Moderating and Mediating Effects of Social Support in the Relationship between Work-family Conflict, Job Satisfaction and Turnover Intention among Married Women Nurses (기혼여성 간호사의 직장-가정 갈등, 직무만족 및 이직의도와의 관계에서 사회적 지지의 매개 및 조절효과)

  • Kim, Yuna;Jang, Insil
    • Journal of Korean Academy of Nursing Administration
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    • v.20 no.5
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    • pp.525-534
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    • 2014
  • Purpose: The purpose of this study was to identify moderating and mediating effects of social support in the relationship between work-family conflict, job satisfaction and turnover intention among married women nurses. Methods: The sample for this study consisted of 225 married female nurses from two hospitals located in Seoul. Data were collected through structured questionnaires and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and hierarchical multiple regression with the SPSS 21.0 program. Results: (a) Social support of married female nurses had significant moderating and mediating effects between work-family conflict and job satisfaction. (b) Social support of married female nurses had significant moderating and mediating effects between work-family conflict and turnover intention. Conclusion: The results of the study indicate that social support is an important factor in work-family conflict, job satisfaction and turnover intention among married female nurses. Supervisor support is important to married nurses as social support as it is controlled by the organization. Therefore, supportive relationships based on mutual respect between supervisors and nurses are necessary for a creative organizational atmosphere and system.

A study on structural relationship of receptivity to multiculturalism, communication and marital conflict: focused on mixed couples of FFWP (다문화 수용성, 의사소통, 부부갈등의 구조적 관계에 관한 연구: 국제 결혼한 세계평화통일가정연합 신도를 대상으로)

  • Park, Ok Ja;Yeo, Kyung Hwan
    • Journal of Family Relations
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    • v.21 no.2
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    • pp.149-167
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    • 2016
  • Objective: The purpose of this study is to verify the effect of receptivity to multiculturalism on marriage conflict of international marriage couples and mediation effect of communication between two variables. Method: The subjects are 205 individuals of mixed couples who are living in S. Korea. The mediation analysis was based on structural equation modeling followed by bootstrapping with the use of AMOS 22.0. The demographic variables are also controlled in the data analysis. Goodness-of-fit test using RMR, GFI, IFI, TLI, and CFI was conducted. Results: The study results were as follows: first, receptivity to multiculturalism had a direct effect on marital conflict and communication; second, communication had a direct effect on marital conflict; third, communication had a mediation effect between receptivity to multiculturalism and marital conflict. Conclusions: We could verify in this study that receptivity to multiculturalism and communication is the important factor for marital conflicts of mixed couples. More specifically, communication has a critical role for marriage life of mixed couples.

THE CONFLICT MANAGEMENT STYLE ADOPTED BY THE SUBCONTRACTORS OF HONG KONG BUILDING PROJECTS

  • Andy K.W. Ng;Andrew A.D.F. Price
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.628-634
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    • 2009
  • It is a common practice in Hong Kong for the main contractors of local building projects to sublet most of the work to subcontractors. Consequently their roles have gradually transformed from a constructor to a manager of subcontractors. The outcomes of a project therefore depend heavily on the subcontractors' performance. However, most of the subcontractors complain that they are unable to efficiently and effectively operate due to site coordination problems, such as inaccurate site reference lines, caused by main contractors. The site problems may consume significant amounts of resources if practical solutions cannot be agreed by the project participants early enough. Rahim Organizational Conflict Inventory-II (ROCI-II) model was developed by M.A. Rahim that measure five types of conflict management style including Integrating, Obliging, Dominating, Avoiding and Compromising. This paper presents the questionnaire survey based on the ROCI-II model to rank the preference on the conflict management style adopted by the project representatives of the subcontractors in handling the site coordination problems and its impact to the time used to agree the solutions to the different types of site coordination problems with main contractor. The survey results show that most of the subcontractors' project representatives preferred to adopt the Compromising style to tackle the site coordination problems and the time used to agree the solutions with main contractor was influenced by the conflict management style adopted.

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Analyses of Types of Conflict Perceived by Teachers and Coping Methods (교사들이 인식하는 갈등 유형과 대응 방법 분석)

  • Kim, Jin Cheol;Yoon, So Hee
    • Journal of Industrial Convergence
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    • v.19 no.1
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    • pp.43-51
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    • 2021
  • This study aims to implement analyses of types of conflict perceived by teachers and coping methods. Researchers analyzed 561 survey responses of elementary and secondary teachers using independent t-test and ANOVA. Results are as follows. First, regarding perception of teacher conflict, there were statistically significant mean differences by teacher role, status, and location for conflict toward colleague, parents, and policy, by teacher role and status for conflict toward students, by location for conflict toward administrators, and by teacher role and location for conflict toward staff. Second, in regard to coping methods, gender and teacher status in coping methods for students and gender and teacher role in coping methods for policy showed different aspects in the number of responses. Researchers suggested principals' understanding organizational conflict and enhancing conflict management skills and teachers' discussing strategies for conflict resolution.