• Title/Summary/Keyword: operational satisfaction

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A Review on the Organizational Effectiveness (조직유효성의 개념과 측정변수에 대한 고찰)

  • Han, Mansu;Lee, Yoonseock
    • Knowledge Management Research
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    • v.24 no.1
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    • pp.173-193
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    • 2023
  • Organizational effectiveness has long been the most central topic of organizational research, but the concept is not only capable of various operational definitions depending on the purpose of the study, but it is an uncertain concept composed of various measurement elements. In this review, we identified measurement variables by type of research subjects such as public organizations, private organizations, research organizations, and production organizations, and examined job satisfaction and organizational commitment, which were the most studied sub-variables.

Comparison Analysis of School Foodservice Dietitians' Job Satisfaction, Work Value, and Turnover Intention Based on the Expectation to be a Nutrition Teacher (학교 급식 관리 영양사의 영양교사 제도에 대한 기대감에 따른 직무만족도, 근로가치관 및 이직의도의 차이 분석)

  • Cha Myeong-Hwa;Seo Sun-Hee
    • Korean Journal of Community Nutrition
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    • v.11 no.3
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    • pp.361-373
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    • 2006
  • The purpose of this study was to identify the difference of school food service dietitians' work value, job satisfaction, and turnover intention based on their expectation to be a nutrition teacher. Also, this study explored the differences in expectation to be a nutrition teacher, work value, job satisfaction, turnover intention depending on demographics and school foodservice operational characteristics. This study surveyed dietitians who worked at school foodservice in Kyunggii and Daegu Gyeoungbuk Province. A total of 509 responses were collected using on-site survey and online survey (59.3%). Dietitians expressed favorable work value ($3.88{\pm}0.34$) and mid level of a job satisfaction ($2.99{\pm}0.64$). The percentage of dietitians who had an intention to leave after the promulgation of a nutrition teacher system (13.2%) was lower than that of dietitians who had an intention to leave prior to it (23.2%). Most dietitians expected a salary rise (84.7%), more chance to teach nutrition education (76.0%), and the improvement of power not only as a teacher but as a dietitian (72.7%). Dietitians who had higher expectation levels to be a nutrition teacher (> 3 on the 5 point Likert scale) showed a higher tendency of significant turnover intention (F = 4.40, p < 0.01) and more confident work value (F = 15.292, p < 0.001) when comparing those who had lower expectations. There were significant differences in work value, job satisfaction, turnover intention, and expectation to be a nutrition teacher depending on career length and employment status of dietitians. This study revealed that school food service dietitians have favorable expectations to be nutrition teachers with high work value.

A Study on the Effect of the National Pension on the Life Satisfaction of Old age (국민연금 수급이 고령자의 삶의 만족도에 미치는 영향에 관한 연구)

  • Kwon, Hyeok-chang;Lee, Eun-young
    • Korean Journal of Social Welfare Studies
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    • v.43 no.2
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    • pp.61-85
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    • 2012
  • The purpose of this study is to examine whether the national pension affects the life satisfaction of old age, using the first and third-wave data from the Korean Retirement and Income Study. The study analyzes the relationship between the national pension and life satisfaction, using several operational definitions of these two variables. This study utilizes the Difference-in-Difference(2D) models and panel data analysis. The main results are : First, the result of simple 2D shows that there is not significantly difference between the pensioner and that of non-pensioner. Second, the result of 2D regression also shows that pension is not significantly associated with life satisfaction of the old age. Lastly, the result of fixed-effect model confirms that the national pension does not have a statistically meaningful effect on the life satisfaction, controling for the unobserved characteristics of the old age. This study also conducts sensitivity analysis and discusses policy implications.

A Study on the Development of a University-based Institutional Repository Operational Model for Scholarly Information Distribution (학술정보 유통을 위한 기관 레포지터리 운영모형 개발 연구)

  • Jang, Kum-Yeoun
    • Journal of the Korean Society for information Management
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    • v.30 no.1
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    • pp.93-109
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    • 2013
  • This study extracted quality control factors for invigorating Institutional Repository operations, and re-extracted key quality control factors with significant influence among them. Furthermore, this study developed an operating model reflecting an improvement scheme of these key quality control factors, and estimated how much effective the operating model was to the user. As a result of inspecting satisfaction for IR operating model and the general system, it has been found that librarians' satisfaction for them is higher than that of the general user. Korea's universities prefer a proxy submission mode by librarians to a self-archiving submission mode by writers. Therefore, based on the operation model developed by this study, it is suggested that Institutional Repository operation can be actively invigorated with librarians of these universities as central players.

Study on the Importance and Customer Satisfaction of Coffee-shop Type according to the Choice Attributes by University Students -Focused on Daegu- (남.여 대학생들의 커피 전문점 운영 형태의 선택 속성에 따른 중요도와 만족도에 관한 연구 -대구 지역을 중심으로-)

  • Byun, Gwang-In;Lee, So-Young;Cho, Woo-Je
    • Journal of the East Asian Society of Dietary Life
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    • v.19 no.4
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    • pp.503-514
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    • 2009
  • The purpose of this study were to analyze the importance and satisfaction toward franchise coffee shops and general coffee shops by university students according to their patronage type; and to provided ideas and marketing strategies to increase sales through IPA(Importance-Performance Analysis). University students in Daegu were surveyde from May 12, 2009 to May 30, 2009. The IPA results presented the following quality attributes, by gender, that should be quickly improved at franchise-coffee shops & general-coffee shops being recognized for a brand', 'easy to find', 'operational methods', 'variety of coffee menu', 'amount of coffee served', 'variety of side menu', 'external appearance and a signboard', 'parking', 'a scale of shop', and 'type of coupons'.

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The Information Distribution Role of Facebook in Universities

  • NGUYEN, Thi Nguyet Dung;NGUYEN, Thi Thu Huong;NGUYEN, Thi Phuong Anh;NGUYEN, Thi Thu Huong;VU, Thi Phuong Thao
    • Journal of Distribution Science
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    • v.20 no.5
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    • pp.75-84
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    • 2022
  • Purpose: The paper employs the theory of planned behaviour, social identity theory, social presence theory, and social exchange theory to propose a model for using the social media platform Facebook in distributing information in universities. Research design, data and methodology: Data were obtained from 618 students at Hanoi University of Industry (HaUI) in Vietnam. The study used structural equation modeling in SPSS and the statistical analysis software AMOS version 24 to explore the information distribution role of Facebook. Results: Findings reveal that subjective norms and social presence play a key role in driving students to use Facebook for studying. In addition, university administrators can boost student satisfaction and academic achievement through Facebook. Interestingly, students who strongly identify with the brand name of the university have a strong connection with the university are more likely to engage in behaviors supportive toward the university. Conclusions: These findings show that Facebook had played a key information distribution role in universities. Thus, the study provides the executive board of the university and teachers can gain new understanding of why students employ Facebook for studying as well as capitalize on the platform to improve several operational metrics such as brand identification, student satisfaction, and academic achievement.

Development and Operational Test of the Free Semester Program Education in Arboreta and Botanical Gardens: Focusing on 'Gardener for a Day' Program in Korea National Arboretum

  • Yun, Do-Lee;Yoon, Mi-Jeong
    • Journal of People, Plants, and Environment
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    • v.22 no.3
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    • pp.289-298
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    • 2019
  • As part of the free semester program, the 'Gardener for a day' program in the Korea National Arboretum was newly developed in 2018. The program was developed as a free semester program reflecting the works of a 'gardener' who performs the planning, preparation, maintenance and management of exhibition gardens. This 'Gardener for a day' program was applied to a total of 106 middle school students in October 2018. Educational elements were extracted from Korea National Arboretum exhibition gardens and career exploration of gardeners. The program was designed to provide education on theory and practices, including watching the gardener video, visiting the gardener booth, meeting with actual gardeners at Korea National Arboretum, visiting two exhibition gardens, and participating in three types of practical training as a gardener. A survey about program satisfaction and education was conducted after the program to analyze the students' satisfaction with the program (contents, management, instructor), free semester program (career planning, occupational attitude, independence), and education (awareness of forest biospecies, preservation will). The analysis showed that the following results: satisfaction with the program (score 4.0), free semester program (score 3.8), and education (score 4.0). Comparative analysis of the pretest-posttest questionnaires showed that there were significant educational effects in career planning, occupational attitude, and awareness of forest biospecies.

A Study on The Operational Efficiency of APC (산지유통센터(APC)의 운영효율성에 관한 연구)

  • Kim, Sung-Eun;Kim, Jin-Suk
    • Journal of agriculture & life science
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    • v.45 no.5
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    • pp.127-143
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    • 2011
  • Assessment of APC has focused on large size, specialization, and structuralization based on business performance. In the future, first, it should be complemented to have correlation with management efficiency. Second, because of the rate of weight for each index, it is necessary to develop a specific index or adjust allotting of marks so that there can be correlation between indexes. Third, since APCs have high values in the composite assessment and low values in the sales amount, it is necessary to develop various kinds of indexes, including the index to evaluate processing value-added, that of customer satisfaction with assessment, and that of customer relationship maintenance performance through introduction of a customer relationship management system (CRM), in pursuit of balance. Lastly, the results of this study are expected to be able to help make APCs efficient in relation to integration of production organizations so that they will convert and develop into a basic product processing center in coping with changes in internal and external environment of agricultural marketing.

Cross-cultural Validation Test and Application of LSS-short Form (여가만족척도(LSS-short form)의 타당도 검증과 적용)

  • Kim, Mi-Lyang;Lee, Yeon-Ju;Hwang, Sun-Hwan
    • The Journal of the Korea Contents Association
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    • v.10 no.11
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    • pp.435-445
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    • 2010
  • The purpose of the current study was to examine the validity of the Leisure Satisfaction Scale(LSS) and confirm the relations between the LSS and subjective well-being. The LSS developed by Beard and Ragheb[9] has been used for about 20 years without the examination of the validity since it was utilized in Lee[2]'s study in Korea. First, all items of the original LSS and the operational definition of factors were translated and then inversely translated, and reviewed by experts in leisure studies. A total of 515 respondents participated in the study. To achieve the goals of this study, item-total correlation, correlation analysis, exploratory factor analysis, reliability analysis, multiple regression and confirmatory factor analysis were conducted by SPSS 14.0 and AMOS 5.0 programs. Main findings are as follows: First, the factor names(psychological, educational, social, physical, esthetic, and relaxation) and items were modified. Second, modified operational definition of factors were presented. The reliability and validity of the LSS consisted of 24 items and five factors were very high. Psychological and relaxation factors of LSS affected subjective well-being positively. The new LSS would be useful for the future studies associated with leisure satisfaction.

Effect of Satisfaction and Absorption of Spectating on Desire of Re-Spectating at the Professional Sporting Events (프로스포츠 관람만족 및 관람몰입이 재관람의사에 미치는 영향)

  • Kim, Hong-Seol
    • The Journal of the Korea Contents Association
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    • v.8 no.7
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    • pp.216-223
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    • 2008
  • The purpose of this study was to examine the effects of the satisfaction and absorption of spectating on desire of re-spectating at the professional sporting events. This study set a model of consumer behavior decision based on the results of the precedent studies about the determinative factors of consumer behavior and the hypothetical model done by Wakefield & Sloan(1995), Hansen & Gauthier(1989), Jeffrey(1997), Green(1995), and Kim(1999) and clarified it through the regression. To attain the goal of the study described above paragraphs, some viewers of 2007 season pro-soccer and pro-baseball games were set as a collected group. Then, using the stratified cluster random sampling method, finally drew out and analyzed 605 spectators in total. Data collected through a questionnaire designed for this study consist of fixed alternative choice response to items constructed to represent the operational definition for each variable. Statistics employed for data analysis was correlation and multiple regression. Based upon the results of the study, the following conclusions appear warranted: 1. Satisfaction of spectating influence on desire of re-spectating at the professional sporting events. 2. Satisfaction of absorption influence on desire of re-spectating at the professional sporting events.