• 제목/요약/키워드: management performance

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회계정보시스템의 품질요인이 경영성과에 미치는 영향 - 사용자 만족도 및 교육성과의 매개효과를 중심으로 - (The Effect of Quality Factors of Accounting Information System on Management Performance - Focused on Mediating Role of User Satisfaction and Education Training Performance -)

  • 이하진;임재학
    • 한국산업정보학회논문지
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    • 제23권2호
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    • pp.41-52
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    • 2018
  • 본 연구에서는 기업의 의사결정에 필요한 회계정보를 산출하는 회계정보시스템의 품질이 기업의 경영성과에 미치는 영향뿐만 아니라 교육성과와 사용자 만족도가 회계정보시스템의 품질과 경영성과의 영향관계에서 매개변수의 역할을 하는지 알아보기 위한 실증연구를 수행하였다. 이를 위하여 회계정보시스템과 경영성과의 영향관계 뿐만 아니라 교육성과와 사용자 만족도의 매개효과를 검증할 수 있는 연구모형을 수립하였으며 이를 바탕으로 연구가설을 수립하였다. 연구가설을 검증하기 위하여 기업의 회계정보시스템 이용자들을 대상으로 설문조사를 실시하고 수집된 자료를 바탕으로 분석을 실시하였다. 설문자료를 바탕으로 실증분석을 수행한 결과를 요약해 보면 다음과 같다. 첫째, 정보시스템의 품질은 교육성과와 사용자 만족도에는 긍정적인 영향을 미치는 것으로 나타난 반면, 경영성과에는 유의한 영향을 미치지 못하는 것으로 나타났다. 둘째, 정보시스템 품질이 경영성과에 미치는 영향관계에 있어서 사용자 만족도와 교육성과는 매개역할을 하는 것으로 나타났다. 이러한 결과는 회계정보시스템이 기업의 경영성과에 기여하기 위해서는 실제 업무를 담당하고 있는 담당자에 대한 체계적인 교육이 필요하며 또한 사용자들의 만족도를 제고할 수 있도록 정보시스템 품질을 지속적으로 관리할 필요가 있다는 것을 보여주고 있다.

구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구 (The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance)

  • 이윤석;김성홍;김진한
    • 경영과학
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    • 제21권2호
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    • pp.167-189
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    • 2004
  • Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.

SI 프로젝트 관리자의 리더십 역량과 프로젝트 참여자 개인역량이 프로젝트 성과에 미치는 영향에 관한 연구 (A Study on the Influence of SI Project Manager's Leadership Competencies and Project Participants' Individual Competencies on Project Performance)

  • 이중우;이철규
    • 한국IT서비스학회지
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    • 제21권4호
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    • pp.27-61
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    • 2022
  • In order to improve project performance by analyzing the effects of the project manager's leadership competency and the individual competency of the project participants on the project performance, this study examines the effect. In this study, a research model and hypothesis were established to understand the causal relationship between leadership competency, individual competency, and project performance, and a survey was conducted based on this. Overall, it was found that the leadership competency of the project manager and the individual competency of the project participants had a positive effect on the project management performance, the project leadership competency had a positive effect on the completion performance, and the project participant individual competency had a negative effect on the completion performance. As a result of analyzing the effect of the project manager's core competency on the project management performance according to the amount or period of the project type, which is the moderating variable, it was found that there was no moderating effect on the management performance. For the success of the SI project, it is most important to understand the project characteristics well and select a PM suitable for the characteristics, and methods for nurturing excellent project managers should be further studied. In addition, it is expected that it will be possible to identify the effect of project manager leadership competency and participant competency on project performance based on sophisticated research design for more competent PM selection.

정부부처 혁신브랜드의 중요도-성과분석을 중심으로 한 브랜드 관리 전략 (The Brand Management Strategy focused on Importance-Performance Analysis on Innovation Brand of Government Ministries)

  • 김연정;박기호;곽원섭
    • 디지털융복합연구
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    • 제7권2호
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    • pp.1-12
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    • 2009
  • This study explored which the component factors on innovation brand to building an organizational culture of government. The innovation brand perception of organizational officers are in order brand awareness(recognition, discrimination) and brand loyalty(identification, ease of memory, meaning diffusion, the reaction of customer needs), brand salience, brand knowledge and brand innovation. The result of Importance-Performance analysis are as follows. We can see that Brand loyalty have Quadrant I meaning good management implementation. Brand Knowledge have Quadrant II meaning concentrate improving. Brand Uniqueness have Quadrant III meaning improving. And Recognition, familiarity and salience have Quadrant IV meaning low relative importance and high performance. The Quadrant IV consider the cost and benefit of brand management.

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The Effect of Multiple Value Frames of IT Productivity on Business Performance

  • Kang, Taeg-Yong;Kwon, Do-Wan;Son, Eun-Il
    • 품질경영학회지
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    • 제31권4호
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    • pp.203-218
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    • 2003
  • The ongoing debate over IT productivity has revealed paradoxical effects of IT. This study proposes that IT business value is paradoxical structured. IT impacts are not easy to generalize according to one perspective or paradigm. This study assumes multiplicity in the phenomenon of IT value and explores effects of these multiple interpretations. The study seeks to understand organizational performance. Hypotheses are developed to test the relationship between competing interpretations of IT value and organizational performance. The purpose of this study is to determine whether or not senior managers perceive IT value on the basis of divergent managerial value frames.

연구인력의 능력지수 개발 및 측정 사례연구 : 한국전자통신연구원 사례를 중심으로 (Measuring the Capabilities of R & D Personnel : ETRI Case)

  • 유진호;배문식;백의선
    • 기술혁신학회지
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    • 제1권2호
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    • pp.220-230
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    • 1998
  • Recent concerns over national and corporate competitiveness have stimulated a renewed interest in organization's performance. The organization's performance primarily depends on resources including human resources, budget, physical based resources, and so on. Especially because the relationship between organization's performance ;md individual capabilities is more evident in R & D organizations where the knowledge base is embodied in people, there has taken an increasing interest in the methodologies for measuring the capabilities of R & D personnel. This paper presents new methodological approach to measure the capabilities of R & D personnel. And the model is empirically applied to ETRI, a public R & D organization in Korea. On the basis of the results, the implications for R & D management are discussed, with regard to R & D business and human resources management.

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PDM 데이터베이스로부터 핵심성과지표를 추출하기 위한 정보 시스템 아키텍쳐 (An Information System Architecture for Extracting Key Performance Indicators from PDM Databases)

  • 도남철
    • 대한산업공학회지
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    • 제39권1호
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    • pp.1-9
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    • 2013
  • The current manufacturers have generated tremendous amount of digitized product data to efficiently share and exchange it with other stakeholders or various software systems for product development. The digitized product data is a valuable asset for manufacturers, and has a potential to support high level strategic decision makings needed at many stages in product development. However, the lack of studies on extraction of key performance indicators(KPIs) from product data management(PDM) databases has prohibited manufacturers to use the product data to support the decision makings. Therefore this paper examines a possibility of an architecture that supports KPIs for evaluation of product development performances, by applying multidimensional product data model and on-line analytic processing(OLAP) to operational databases of product data management. To validate the architecture, the paper provides a prototype product data management system and OLAP applications that implement the multidimensional product data model and analytic processing.

국방무기체계 획득사업의 혁신적 추진전략과 방법론 (Innovative Management Strategy and Methodologies for Acquisition Programs of the Defense Weapon System)

  • 이상헌;윤봉규
    • 산업공학
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    • 제20권3호
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    • pp.363-375
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    • 2007
  • Under the fast technology changes and budget constraints, the organizations related to national defense face increased demands to develop innovative strategy and methodology to maximize performance with drastically reduced cost. In this context, the management of innovation and change in the defense acquisition area is vital to the Ministry of National Defense, related organizations and industries. In this paper, we discuss three comprehensive innovation strategies and methodologies for the defense acquisition area preparing for next-generation warfare; EVMS (earned value management system), PBL (performance based logistics) and SBA (simulation based acquisition). These collaborating innovative efforts enable us to tackle defense challenges for government and industries with a flexible and optimistic approach that maximizes productivity and performance with minimum cost.

B2B 전자상거래 보증 중계 서비스의 성과관리를 위한 KPI 가중치 설계에 대한 연구 (A Study on Design of KPI Weighting for Measuring Performance of B2B e-Commerce Guarantee Intermediary Service)

  • 한창희;임창규;김민관
    • 경영과학
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    • 제28권1호
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    • pp.75-90
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    • 2011
  • In B2B e-Commerce market, many companies used in B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. In 2001, The first year of implementation, B2B e-Commerce Guarantee Cost was just a 19 billion, but in 2008 was significantly increased a 3 trillion 982 billion. In previous studies, however, there was no research on performance management. This study focus on design of KPI weighting for measuring performance of B2B e-Commerce Guarantee Intermediary Service. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service', the study selected KPI and made the KPI weighing. the process of designing a KPI weighting is 5 phase. This study suggests the standard of measuring performance and guidelines on the focus management of KPI in B2B e-Commerce Guarantee Service.

Analysis about Korean Enterprise through China Excellence Performance Model and Comparison with China Enterprise

  • Ree, Sang-Bok;Ma, Yizhong
    • International Journal of Quality Innovation
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    • 제10권2호
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    • pp.77-96
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    • 2009
  • Industry competition environment is not being meaning of internal and external distinction. This may be phenomenon of globalization progress. In this time, we wish to examine present level in our enterprise and also analyze cause relation between 7 category of China Excellence Performance model which is modified Malcolm Baldridge Model and compare with China enterprise by using the same questionnaire with China. It is right opportunity to obtain information by comparing China enterprise with the Korea. This questionnaire composition and contents used as it is questionnaire contents that enforce in 2007 in China CAQ. The survey on Korea enterprises' is 509 by KSA in 2008, China is surveyed 1679 by CAQ in 2007. In Korea 'leadership', 'strategy planning', 'customer and market', 'measurement, analysis and improvement' 'resources management' and 'process management' stronger than China, but in China 'performance results' is stronger than Korea.