• 제목/요약/키워드: management performance

검색결과 16,315건 처리시간 0.048초

지진 재난관리를 위한 지식경영시스템이 재난관리 업무성과에 미치는 영향 (The Effects of Knowledge Management System for Earthquake disaster Management on the Disaster Management Job Performance)

  • 신광순
    • 한국재난정보학회 논문집
    • /
    • 제16권2호
    • /
    • pp.353-363
    • /
    • 2020
  • 연구목적: 본 연구에서는 지진 재난관련 지식경영시스템의 요인인 평가 및 보상체계 요인, 정보기술 요인, 지식품질 요인 및 지식경영활동 요인이 지진 재난관리 업무성과에 미치는 영향을 검증하는 것을 목적으로 한다. 연구방법: 소방방재 공무원을 대상으로 설문조사를 수행하였으며, 조사자료는 SPSS 25.0 프로그램을 활용하여 다중회귀분석 등의 통계적 분석을 수행하였다. 연구결과: 지진 재난 관련 지식경영시스템 요인 중 지진 재난 관련 정보기술, 지진 재난 관련 지식품질, 지진 재난 관련 지식경영활동 요인이 지진 재난관리 업무성과에 유의미한 정(+)의 영향을 미쳤으나, 지진 재난 관련 평가 및 보상체계 요인은 지진 재난관리 업무성과에 유의미한 영향은 미치지 않는 것으로 나타났다. 결론: 지진 재난 관련 정보기술과 지진 재난 관련 지식품질이 높고, 지진 재난 관련 지식경영활동이 적절하게 잘 이루어질수록 지진 재난관리 업무성과는 높아지는 것을 확인하였다.

공공시설물 자산관리의 성과지표 개발 (Development of Performance Indicators for Asset Management in Public Facilities)

  • 권방성;홍태훈;현창택;채명진
    • 한국건설관리학회논문집
    • /
    • 제11권4호
    • /
    • pp.89-99
    • /
    • 2010
  • 우리나라는 현행 시설물의 유지관리 체계를 넘어 자산관리 체계 도입을 위한 노력을 기울이고 있다. 공공시설물 자산관리의 발전도는 특정 국가를 제외하고 초기수준이며 성공적인 정착을 위해 현재의 상황을 파악하고 미래에 대한 목표를 설정하는 일련의 성과측정 및 평가가 이루어져야 한다. 호주와 미국을 비롯한 선진국의 경우 다양한 방법과 목적을 가지고 자산관리 성과측정이 이루어지고 있다. 국내의 경우 한국건설기술연구원에서 진행 중인 '공공시설물 자산관리 체계 개발(KTAM-40)' 연구에서 자산관리 성과측정을 위한 평가항목을 제시하고 있다. 본 연구에서는 효과적인 성과측정을 위하여, 주요사항에 대한 누락이 없으며 활용성 측면에서 효과적인 자산관리 성과지표를 BSC, AHP 기법 등을 활용하여 개발하고, 성과지표를 활용한 성과측정 방법을 제안하였다.

Web 2.0 Cluster 기반의 공정 및 성과관리 시스템 모델 구축 (Web 2.0 Cluster based Process and Performance Management System Modeling)

  • 안재규;옹호경;김대영
    • 한국건설관리학회:학술대회논문집
    • /
    • 한국건설관리학회 2007년도 정기학술발표대회 논문집
    • /
    • pp.892-898
    • /
    • 2007
  • 본 연구는 중소(지방)건설업체의 효율적인 공정관리와 국내 건설 산업의 성과관리를 위한 시스템 구축을 목적으로 한다. 린 건설의 공정관리 프로세스를 탑재한 시스템은 Web 2.0 플랫폼을 기반으로 프로젝트에 참여한 수많은 원도급업체와 협력업체의 클러스터를 생성하여 상호 유기적인 공정관리를 가능하게 할 것이다. 또한 프로젝트 진행 중 발생되는 수많은 데이터를 수집/축적하여 프로젝트가 진행 중이거나 종료 된 후 이를 분석하여 프로젝트의 성과관리에 대한 비교가 가능 할 것이다. 이러한 성과관리 사례들은 차후 실행되는 유사한 프로젝트의 공정계획에도 도움이 될 것이다. 본 연구의 기대효과는 Web을 통한 공정관리로 인해 국내 중소(지방)건설업체가 느끼는 복잡한 공정관리 및 시스템 구축에 따른 부담감을 조금이나마 덜어 줄 것이며, 데이터베이스에 축적되는 방대한 양의 신뢰도 높은 데이터로 보다 정확한 성과관리를 할 것으로 기대된다. 그리고 더 나아가 공정관리뿐만 아니라 설계, 감리, CM 등 폭 넓은 데이터베이스 구축을 통해 건설산업의 경쟁력 향상에도 기여 할 것이다.

  • PDF

ISO 9000 품질경영시스템의 인풍기관 유형에 따른 중소기업 경영성과의 차이에 관한 실증연구 (An Empirical Study on the Difference in Management Performance of Small-and Medium-sized Companies Due to the Types of ISO 9000 Quality Management Systems Certification Agencies)

  • 김영기;박용태
    • 품질경영학회지
    • /
    • 제39권2호
    • /
    • pp.179-187
    • /
    • 2011
  • Small- and medium-sized companies obtain ISO 9000 quality management systems as a way of adapting to the changes of business environment and improving their business performance. Certificates of ISO 9000 quality management systems have been granted to companies by either domestic or foreign certification agencies with different requirements and standards. This study empirically examined whether there are differences in business performance among small- and medium-sized companies that have obtained ISO 9000 quality management system from different types (domestic or foreign) of certification agencies. This study found that there are statistically significant differences in both qualitative and quantitative business performance among them. The findings of this study imply that companies considering ISO 9000 quality management systems be prudent in choosing the type of certification agency to maximize the expected benefits of ISO 9000 quality management systems. This study also provides the government agency regulating ISO 9000 quality management certification system with some valuable information that brings up the need for establishing and managing a more effective quality management certification system.

PMO 역량에 따른 프로젝트 성과에 관한 연구 (An Exploratory Study on the Project Performance by PMO Capability)

  • 배재권;김진화;김상열
    • Asia pacific journal of information systems
    • /
    • 제18권1호
    • /
    • pp.53-77
    • /
    • 2008
  • In recent years, although numbers of corporations are bringing in PMO, they seem to be indifferent to PMO performance measurement. This demonstrates that there are also other reasons beside performance measurement of information systems (IS) project being ambiguous by introducing PMO; the lack of acknowledging the concrete function of PMO, and the scarcity of empirical study about the effect of PMO on the project members and project performance. In this sense, this study is aimed at proposing a new research model in which project success factors (i.e., standardization, management advocacy, and staff expertise) affect PMO capability (i.e., knowledge management, resources management, and problem solving competency) positively, leading to project performance (i.e., task outcomes, psychological outcomes, and organizational outcomes) eventually. To empirically test the research model, data are surveyed from PMO department and IS department. To prove the validity of the proposed research model, PLS analysis is applied with valid 132 questionnaires. By employing PLS technique, the measurement reliability and validity of research variables are tested and the path analysis is conducted to do the hypothesis testing. The path analysis results can be organized into 7 ways in large scale. First, standardization of project success factors has a positive association with knowledge management, resources management, and problem solving competency of PMO capabilities. The findings of this result indicate that the multiple or single project management should satisfy standardization in order to operate an effective PMO. Second, management advocacy of project success factors has a positive association with knowledge management, resources management, and problem solving competency. Management advocacy refers to the willingness of management to provide the required resources and authority for project success. There is agreement among researchers regarding the importance of management advocacy for favorable PMO capability. Third, staff expertise of project success factors has a positive association with knowledge management, resources management, and problem solving competency. The findings of this result indicate that the formation of an exceptional consultant or members with a proficient knowledge for staff expertise of project member is the key factor to elevate the PMO capability. Past research suggests that experience and knowledge and the resultant familiarity with the problem faced can be an important determinant of PMO capability. A capable project with appropriate staff expertise means that it enjoys a diversity of abilities and experiences. Fourth, knowledge management competency of PMO capabilities has a positive impact on psychological outcomes but has no direct effect on task outcomes and organizational outcomes. In domestic case of S. Korea, PMO was finally introduced to many other corporations in 2005 though it started bringing in 2000. Therefore, it had neither a significant impact on the task outcomes nor organizational outcomes by lacking the contents and the infrastructure of the knowledge management because the knowledge consolidation and management period of PMO is comparatively shorter by terms than other foreign nations. Fifth, resources management competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. In addition, problem solving competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. Therefore, the findings of this results stress that PMO capabilities has a positive impact on project performance. Sixth, according to the path analysis of the hypothesis, which suggested in this research, problem solving competency is the PMO capability which is the key success factor for task, psychological, and organizational outcomes as an integrated performance model. Further, the analysis reveals that problem solving competency is an important factor for integrated performance model. The finding is in line with past IS research, which affirms that the work of IS projects is essentially a problem solving endeavor. Seventh, in the path analysis of the hypothesis in this research, the path of the management advocacy $\rightarrow$ problem solving competency $\rightarrow$ organizational outcomes appears to be the most important and strongest path. In brief, the finding of this study suggests that project success factors influence PMO capability positively, and project performance as well. From the results, it can be concluded that PMO helped great improve the project success rate and project performance. This study advances research on PMO capability in three important aspects. First, the findings of our study have implications for IS theory and future research. Our study contributes to IS theory by synthesizing concepts from PMO research and project management research with those in IS research. We proposed and tested PMO capability of IS projects and the findings of our investigation provided some preliminary answers to some of the questions raised. Secondly, this thesis does not only help depicting the concept of IT governance but also approaches empirically. It makes a gradual approach to the main content, step by step, in contrary of simple standard, scholastic way of thinking. Finally, we argued that this task-oriented(technical) view is not sufficient to adequately conceptualize IS project performance. Hence, we applied that the research on organization teams, which provides a flip viewpoint to that of project management research in that it gives more weight for psychological outcomes of organizational work groups, can be very helpful in reconceptualizing the IS project performance construct. The limitations of this study are also discussed to provide research directions for future research.

윤리경영과 기업성과간 기업지배구조의 조절효과 (The Moderating Effect of Corporate Governance between Management of Ethics and Firm Performance)

  • 한진환;연경화
    • 디지털융복합연구
    • /
    • 제10권2호
    • /
    • pp.133-140
    • /
    • 2012
  • 본 연구는 기업의 윤리경영이 기업성과에 영향을 주고 있는지를 논리적으로 규명하고 이를 실증적으로 분석하였다. 윤리경영의 측정은 2004년부터 2009년까지 6년간 한국경제정의 연구소에서 발표된 윤리경영지수(KEJI지수)가 측정된 기업을 대상으로 분석하였다. 분석결과 첫째, 윤리경영은 기업성과인 ROA에 정(+)의 영향을 미치는 것으로 나타났는데 이는 윤리경영을 더 잘 수행하는 기업들이 더 좋은 경제적 성과를 거둔다는 기존연구결과를 지지하는 결과이다. 둘째, 윤리경영이 기업성과에 미치는 영향에 있어 기업 지배구조의 조절효과를 확인하였다. 이러한 연구결과를 통해 학문적으로는 윤리경영을 통한 명성효과(reputation effect)와 다시 이것이 기업성과에 영향을 주는 새로운 이론적 관점을 시사하고 있다고 볼 수 있을 것이다. 또한 실무적으로는 윤리경영을 강화하는 사회적 흐름에 대하여 비단, 사회적 활동만을 강화하는 것만이 아니라 그 배경의 윤리경영에 대한 중요성과 영향력을 인식하여 기업성과를 높이기 위해서는 윤리경영에 맞는 변화가 선행되어야 하는 점을 시사하고 있다.

정부의 지진재난 대응역량과 재난관리체계의 법·제도적 적절성이 재난관리 운영성과에 미치는 영향 : 소방공무원의 인식을 중심으로 (The Impact of the Government's Earthquake Disaster Response Capabilities and the Legal and Institutional Appropriateness of the Disaster Management System on the Operational Performance of Disaster Management : Focused on Fire Officer's Consciousness)

  • 윤석민
    • 한국재난정보학회 논문집
    • /
    • 제16권2호
    • /
    • pp.318-330
    • /
    • 2020
  • 연구목적: 본 연구에서는 재난관리의 주체인 소방공무원들을 대상으로 정부의 재난대응역량과 재난관리체계의 법·제도적 적절성이 재난관리 운영성과에 미치는 영향을 검증하였다. 연구방법: 소방공무원을 대상으로 설문조사를 수행하였으며, 조사자료는 SPSS 25.0 프로램을 이용하여 통계적 분석을 수행하였다. 연구결과: 본 연구를 통해 나타난 주요 결과는 다음과 같다. 첫째, 정부의 지진 재난대응역량은 재난관리 운영성과 요인인 재난 사전예방준비 뿐만 아니라, 재난 사후대응관리에도 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 지진 재난관리체계의 법·제도적 적절성은 재난관리 운영성과 요인인 재난 사전예방준비 뿐만 아니라, 재난 사후대응관리에도 유의미한 정(+)의 영향을 미치는 것으로 나타났다. 결론: 본 연구를 통해 국내 지진대비 재난관리의 운영성과를 향상시킬 수 있는 중요한 정책적 시사점을 얻을 수 있었다.

정부출연연구소의 지식관리 성과 평가항목 및 측정지표 개발 (Development of Evaluation Items and Measurement Indices for Knowledge Management Performance of Government-funded Research Institutes)

  • 정택영;김상훈;박일규;김창규
    • 한국IT서비스학회지
    • /
    • 제10권4호
    • /
    • pp.171-189
    • /
    • 2011
  • KAs information and knowledge are increasingly becoming more important in the knowledge-driven society, knowledge management, as a very important management paradigm, is securing firm position in private and public sectors. Complying with this paradigm, government-funded research institutes in science-technology sector are actively utilizing knowledge management by employing knowledge management system and evaluating its applications' performance. The purpose of this study is to develop evaluation items and measurement indices to rationally measure knowledge management performance of the government-funded research institutes and to verify the feasibility of applying these evaluation items and indices. To achieve this research goal, the evaluation model of knowledge management performance was constructed by reviewing and integrating the existing studies, and subsequently, evaluation areas, evaluation items, measurement indices were derived from this evaluation model. Also, the feasibility analysis on the evaluation items and measurement indices was performed by means of FGI(Focus Group Interview) with the knowledge management experts belonging to Korean government-funded institutions in science-technology sector. The implications of this study are as follows : in theoretical perspective, this study has proposed a criterion frame to evaluate knowledge management performance, and has rationally drawn evaluation items and measurement indices from the criterion frame. And in practical perspective, this study has improved the validity and practicality of the measurement indices, which can lead to more reasonable and easier evaluation of knowledge management performance of the government-funded research institutes.

CEO Education-Performance Relationship: Evidence from Saudi Arabia

  • ALTUWAIJRI, Basmah Maziad;KALYANARAMAN, Lakshmi
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권8호
    • /
    • pp.259-268
    • /
    • 2020
  • The study investigates the association between CEO education and firm performance with a sample of 85 nonfinancial firms listed on the Saudi stock exchange during 2018 applying ordinary least squares method. CEO education is defined by three variables, the level of education, if the degree-granting institution is domestic or foreign, and if the highest degree is in management or other fields of study. Financial performance is measured by return on assets and return on equity. Firm size, age, liquidity and growth are introduced as control variables. The study shows that 58 CEOs of the firms studied are graduates, 38 have obtained their degree from a domestic institution and 44 have a management degree. Graduate CEOs are found to enhance performance. Graduating from a domestic institution influences performance positively. Management degree of CEO does not seem to impact performance. Firm size, liquidity and growth are positively associated with performance. Firm age does not explain performance differences of firms. Results are robust to performance measures. The findings of the study suggest that firms can benefit from a CEO hiring policy that emphasizes on the minimum qualification set as graduation or higher, education from a domestic institution and no undue weight on management qualification.

Training-Effectiveness and Team-Performance in Public Organization

  • UMAR, Akmal;TAMSAH, Hasmin;MATTALATTA, M.;BAHARUDDIN, B.;LATIEF R, Abdul
    • The Journal of Asian Finance, Economics and Business
    • /
    • 제7권11호
    • /
    • pp.1021-1031
    • /
    • 2020
  • This study aims to invest in empirical relationships in a model that becomes the process of Team-Performance due to participation in practical training through causality between Training Effectiveness variables, soft-skill competence, Employee-Creativity, and team performance. This study uses a quantitative approach. The analytical tool used is structural equation modeling (SEM) using AMOS version 23 software. Accidental sampling technique is used to collect the sample. As many as 202 respondents filled up a survey questionnaire with complete and valid answers. This study's results significantly contribute to fill the gap of inadequate empirical evidence that can answer critical questions about the missing link between training and employee-performance, more specifically between training-effectiveness and team-performance. The results showed that practical training would encourage employees' soft-skill competence, improve Employee-Creativity, and improve Team-Performance. Furthermore, training-effectiveness also plays a significant role in enhancing employee-creativity and helping in optimal team-performance. This study also found that the relationship between employee-creativity and team-performance did not show positive and significant results; therefore, empirically, it did not support the hypothesis built in this study. Practical training targeted towards increasing soft-skills and creativity is a fundamental reason which not only aims to contribute toward organizational performance but also provides personal feedback for self-development.