• Title/Summary/Keyword: management criteria

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A Set of Simplified Assessment Criteria for the Malcolm Baldrige Model

  • Seon, Shin-Wan;Kyun, Na-Seung
    • International Journal of Quality Innovation
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    • v.7 no.3
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    • pp.92-97
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    • 2006
  • This research deals with the determination of 25 key assessment questions(KAQ) from the Baldrige criteria. It first investigates the performance of all the examination questions through real world applications. The 25 KAQs are then selected based the level of correlation between each of the questions and the overall assessment results. A set of field data are used for validating the key assessment questions in a statistical framework.

How to develop corporate real estate? A decision support tool for CREM

  • Dorr, Anne;Pfnur, Andreas
    • Journal of Construction Engineering and Project Management
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    • v.7 no.2
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    • pp.19-33
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    • 2017
  • Various forms of procurement are open to companies when constructing new owner-occupied properties. The selection of a form of procurement is an important decision-making problem for companies and their Corporate Real Estate Management (CREM) departments. With this in mind, a decision support tool has been developed to optimise the outcome and success of company's proposed real estate development projects and is presented in this paper. This model can also be used for current real estate portfolios to optimise returns in the long term. In pursuit of this objective and in order to provide an academic basis for this study, decision-relevant goals and parameters were initially identified from the referenced literature used in our research. These were subsequently evaluated in a case study of a corporate development project and identified as specific decision criteria from the perspective of the CREM. The investigation identified 15 criteria that are relevant to the corporate decision-making process in procuring and/or developing property. A model for supporting and resolving decision-making problems of this type was derived from decision theory. In this paper, a decision-making tool is presented that takes into account all the decision criteria from the CREM point of view for the first time. This model should therefore serve as an aid in implementing the decision-making process for the development of real estate projects in a more structured and transparent manner.

Establish Selection Process of Performance Management Medical Devices and Test items Based on Risk Management (위험관리기반의 성능관리 의료기기 선정 절차 수립 및 시험 항목 도출)

  • Park, Ho Joon;Jang, Joong Soon
    • Journal of Biomedical Engineering Research
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    • v.40 no.1
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    • pp.20-31
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    • 2019
  • Medical device performance management is an activity that allows a device to be safely used and maintained even after it is put on the market. The purpose of this study is to provide procedures and criteria for selection of medical device items that should manage the safety and performance among medical devices in hospital. Investigate the performance management status of medical devices in hospitals and identify the performance management status by domestic and advanced regulatory agencies. Provides selection procedures and test methods for medical devices subject to performance management in hospitals based on medical device risk management and reliability. In addition, a case study on drug infusion pumps was conducted.

Development of Evaluation Index for Foreign Weapon System Purchase using DEMATEL and ANP (DEMATEL과 ANP를 이용한 해외구매 무기체계의 평가지표 개발)

  • Cho, Hyun-Ki;Kim, Woo-Je
    • Journal of the Korean Operations Research and Management Science Society
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    • v.37 no.2
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    • pp.73-88
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    • 2012
  • Even though the final source selection of foreign weapon system purchase project in defense area is the most important phase, the standard evaluation index has not been developed. This paper provides an appropriate evaluation index using DEMATEL and ANP methods. First, the all possible evaluation criteria applied to the relevant previous literatures in domestic and overseas researches are derived and classified into groups. Second, DEMATEL method is used to determine the network structure representing the relations of cause and effect between groups and their sub-criteria. If isolated factors, not connected with other factors, are existed in the network structure, all factors except for the isolated ones are grouped as one large factor so that the independency between those ones is maintained. The weights of criteria are determined using AHP method if the criteria are independent relation and ANP method if the criteria are networked. The weights of higher and lower level criteria are then integrated and distributed as a point with respect to the decision making purpose. The developed evaluation index can be used as a standard one in various foreign weapon system purchase projects in defense area.

A Study on the Risk Assessment Criteria to be applicable for Establishing Flight Procedure Design Process (비행절차설계과정에서 적용 가능한 위험평가기준 연구)

  • Kim, Dohyun;Kim, W.Y.;Jie, M.S.
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.21 no.1
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    • pp.51-56
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    • 2013
  • Risk assessment should be processed when physical circumstances of airspace such as establishment of new flight procedures or reconstruction of existing airspace are planned to change and one of the alternatives for the change have to be selected. This is an effort to find the best alternative which is able to maintain at or above the acceptable risk level. ICAO and its contracting states provide specialized guidance material for 'Safety Management System' relating to handing airspace matters. These manuals include a conceptual framework for managing safety as well as some of the systemic processes and criteria used to meet the objectives of a State's safety programme. This criteria must be established in compliance with the State's laws and regulations for air safety and for the fulfillment of the State's safety goals. This study is to carry out the risk assessment criteria through literature reviews relevant to the safety management, and to propose the results of criteria to be applicable for establishing flight procedure design process.

Beyond the Quality of Service: Exploring the Evaluation Criteria of Airlines

  • Wang, Ray
    • Industrial Engineering and Management Systems
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    • v.13 no.2
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    • pp.221-230
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    • 2014
  • With the progress and prosperity of commerce and industry, time and money increasingly form an equal partnership. Using air carriers to shorten the round-trip time has become an important choice for many people in the tourism process. Faced with increasing competition within the aviation service environment, airline evaluation criteria and the requirements of customers are gradually dominating the evaluation mechanism for air transport service quality. Over the past few years, attention on the transport quality of service has been primarily focused more on land-based transport, and less on the relevant evaluation criteria of airlines. Many studies have shown that quality of service will directly affect customer satisfaction, resulting in the fact that good quality aviation services have become increasingly important. Therefore, in practical industrial operations with limited resources, there is an urgent need to delve into the assessment guidelines that have an impact on customers when they choose an airline, which can be used as a basis for improving customer satisfaction. Through a literature review and a reliability and validity analysis, this study summarized 19 evaluation criteria, using the purposive sampling method and the decision laboratory method (DEMATEL). In addition, this study viewed the causal relationship between the evaluation criteria and the degree of association as a continuing project for airlines. This study selected appropriate empirical samples from two domestic airlines. The conclusions may provide recommendations for all airlines.

Solid Culture Medium Selection Criteria for Hydroponics Farm Households (양액재배 농가의 고형배지 선택 기준에 관한 연구)

  • Kim, Dong-Seok;Kim, Dae-Young;Hwang, Jae-Hyun;Yun, Hoa-Young
    • Korean Journal of Organic Agriculture
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    • v.22 no.4
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    • pp.841-854
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    • 2014
  • This study aimed to analyze the selection criteria and priority settings for solid culture medium used in hydroponic crop production in farm households. Expert brain storming was carried out to extract solid culture medium selection criteria for hydroponic farming. As a result, 3 criteria of economy (cost), productivity, and environment, and 9 factors were extracted. A questionnaire survey of hydroponic farm households was conducted in Gyeonggi, Gangwon, and Chooncheong provinces. AHP analysis of the hydroponic solid culture medium selection criteria identified productivity as the most important criterion, chosen by 58.7% of the respondents, followed by economy (28.4%) and environment (12.9%). The 9 factors were rated by the respondents in the following decreasing order of importance: 1, crop yield (28.3%); 2, pest occurrence (18.5%); 3, maintenance/management costs (12.0%); 4, convenience of maintenance/management (13.4%); 5, initial investment cost (11.6%); 6, material energy consumption (6.5%); 7, waste recyclability (4.0%); 8, waste disposal costs (3.4%); and 9 environmental emissions (1.81%). These results imply that hydroponic farm households consider cultivation-related quality factors more important than economic factors, such as price of culture medium or installation cost.

A Business Evaluation Model for Internet Shopping Mall in Electronic Commerce (전자 상거래에서 인터넷 쇼핑몰의 비지니스 평가 모델)

  • 박용진;한주윤;정봉주
    • Korean Management Science Review
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    • v.17 no.3
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    • pp.97-118
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    • 2000
  • This paper proposes an evaluation model for internet shopping mall business by defining its characteristics and evaluation criteria. We analyzed the characteristics of internet shopping mall business environments and classified the business into four major categories. We derived the evaluation criteria which can evaluated all categories comprehensively. The proposed criteria are cost, netizen, technology, transaction, and marketing, each of which gives a significant impact on the business profitability. Based on these criteria, a quantitative evaluation method was developed. We also proposed a penta-classification scheme which can be used to identify the overall characteristics shape of each internet shopping mall business site. An actual application of our evaluation model was illustrated in order to show that our proposed model may be used in the real business sites.

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A fuzzy criteria weighting for adaptive FMS scheduling

  • Lee, Kikwang;Yoon, Wan-Chul;Baek, Dong-Hyun
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 1996.04a
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    • pp.131-134
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    • 1996
  • Application of machine learning to scheduling problems has focused on improving system performance based on opportunistic selection among multitudes of simple rules. This study proposes a new method of learning scheduling rules, which first establishes qualitatively meaningful criteria and quantitatively optimizes the use of them, a similar way as human scheduler accumulate their expertise. The weighting of these criteria is trained in response to the system states through simulation. To mimic human quantitative feelings, distributed fuzzy sets are used for assessing the system state. The proposed method was applied to job dispatching in a simulated FMS environment. The job-dispatching criteria used were the length of the processing time of a job and the situation of the next workstation. The results show that the proposed method can develop efficient and robust scheduling strategies, which can also provide understandable and usable know-hows to the human scheduler.

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A Study On Web Contents Accessibility of Hospital Web Sites in Korea (국내 의료기관의 규모별 웹 콘텐츠 접근성 현황에 관한 연구)

  • Kim, Jong-Min;Ryu, Hwang-Gun
    • The Korean Journal of Health Service Management
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    • v.4 no.2
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    • pp.33-46
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    • 2010
  • In this study, we investigated web contents accessibility of 60 hospital web sites in Korea. The eight evaluation criteria were used for estimating the web contents accessibility of the web sites. These criteria were as follows: providing an alternative text, providing caption for moving picture, providing a skip navigation, usage of pop-up windows, usage of a summary or a caption tag for data table, providing a page title, providing a label for online form, and usage of java scripts. K-WAH 3.0 was used for estimating five evaluation criteria. According to Internet web contents accessibility guideline 1.0, we estimated the rest three evaluation criteria manually and described good or bad examples for the evaluation results technically. The results show that the web accessibility of hospital web sites is generally insufficient and the constant interests in improvement for accessibility are urgently needed.