• Journal of Korean Library and Information Science Society
• /
• v.33 no.1
• /
• pp.265-289
• /
• 2002

In this study, the best Total Quality Management(TQM) implementation model for university libraries is focused through the study of the theoretical background such as the concept the quality and the development of TQM. The study on the application of TQM to university libraries was started with the recognition that university libraries have to work out a new strategy of a positive and active counter plan to cope with the change of environment. The detailed purpose of this study is (1) the diagnosis of the applicability of TQM to university libraries (2) the suggestion of the TQM implementation models suitable for university libraries (3) the analysis of the influence of the manager's leadership-which is the fundamental factor of TQM-over the organization\`s culture, the job satisfaction the consumer satisfaction in the university libraries organization Management.

• Journal of the Korean Society for Library and Information Science
• /
• v.48 no.4
• /
• pp.345-376
• /
• 2014

This study examined (1) what effect emotional labor has on an university library, focusing on (2) the relationship among a supervisor's emotional intelligence, the extent of social support and the level of library service on job performance. The survey period took place from 14 Oct. to 4 Nov. 2013. 533 librarians at 13 public and 28 private university libraries were included in the survey. Of the 533 surveys distributed, 529 were returned and used in the final analysis. SPSS Win 21.0 was used for statistical analysis, factor analysis, regression analysis and differential analysis. The survey also shows that a librarian's emotional labor affects emotional intelligence of supervisor, social support and library service level positively. This finding is not the case for the employees in the general service industry. Because the librarian is professional and manages stress better than general employees. This research suggest the following practical measures. Educational programs for librarian's emotional intelligence should be planned in order to improve library service.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.32 no.1
• /
• pp.89-113
• /
• 2021

This research empirically analyzes the effect of internal marketing in public libraries on the quality of work life of public library librarians. To this end, a 59-day survey of incumbent librarians working at public libraries in Seoul was conducted on Naver Form from July 25, 2020, and 120 respondents were conducted using IBM SPSS 25, a statistical program, to conduct factor analysis, reliability analysis, frequency analysis, correlation analysis, and multiple regression analysis. Research has shown that internal marketing of public libraries has a positive effect on the quality of librarians' work life. As a way to improve internal marketing in public libraries, it was suggested to prepare a systematic and sustainable internal marketing system, recognize experiences and compensate highly educated librarians, improve the compensation system of librarians, and promote an internal marketing system centered on supporting management and delegation.

• Journal of Korean Library and Information Science Society
• /
• v.46 no.4
• /
• pp.621-640
• /
• 2015

The purpose of this study is to measure the significant change in the career maturity of high school female students influenced by career exploration report writing program based on reading activities. This program was operated for a total of six weeks, and it took 100 minutes for two sessions per week with 23 high school female students. According to pre-post test comparative analysis, 5 out of 8 sub-factors of career maturity showed significant change. The 5 Factors are planning, self understanding, information search and career exploration and preparation actions. Above all the factor of knowledge on desired job especially showed a very considerable effect. But 3 factors such as attitude for occupation, independence and rational decision making did not show a significant result. Based on these, authors proposed some improvement plans of the career exploration report writing program.

• Journal of the Korean Society for Library and Information Science
• /
• v.51 no.2
• /
• pp.117-132
• /
• 2017

This paper aims to explore the impacts of various authorship-related factors on future citations of conference articles in 'Information Science' discipline. A large body of bibliometric studies has suggested that the impacts of various authorship-related factors on the future citations vary by the discipline and there is no well-grounded factor that is unanimously significant across all academic fields. That is, it is necessary to separately assess the impact of authorship-related factors on 'Information Science' articles. Moreover, while a number of bibliometric studies have focused on journal articles, the exploration of conference articles has been significantly fewer. Therefore, this study, which is based on 1,957 conference articles in 'Information Science' field, examined several factors about authors and the contributions of the factors to the future citation. The sources of citation rates of conference articles were Google Scholar and Scopus. As the results, among eight factors considered in this paper, the first authors' publishing tenure and job title and the average number of publications of other authors significantly contributed to the changes of citations. However, the number of authors, the number of affiliated institues, the number of the first authors' publications and the average publishing tenure of the other authors made little contributions on citations.