• Title/Summary/Keyword: job performance level

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The Relationship Analysis between Job Stress and Turnover Intention of School Foodservice Employees (학교급식 조리종사자의 직무스트레스와 이직의도 간의 관계 분석)

  • Na, Eun-Jeong;Kim, Hyun-Ah;Jung, Hyun-Young
    • Korean journal of food and cookery science
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    • v.25 no.5
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    • pp.575-585
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    • 2009
  • This study was conducted to identify the job stress factors of school foodservice employees and to examine the relationship between job stress and turnover intention through path analysis. Data was collected using a survey of 432 school foodservice employees in elementary and secondary schools in Masan, Kyungsangnam-do. All of the participants were female, and 165(52.9%) were over the age of 45' Additionally, 310(99.4%) of the respondents were married, while 287(92.0%) had less than a high school level of education. Furthermore, 271(86.9%) of the respondents were cooks. Overall, 107(34.3%) of the respondents had worked in the food industry for less than $5{\sim}10$ years. In addition, 208 (66.7%) respondents answered that they had 'never' changed jobs. Among job characteristics that causes job stress, job posture was the primary stress factor, followed by heavy work load and job condition. Job stress was found to be significantly correlated with turnover intention. Additionally, job position was the only moderating variable that was found to be correlated with job characteristics and job stress. Finally, the moderating variables influencing the effects of job stress on turnover intention were identified as performance confidence, job career, and job position. The results of this study will be useful for future studies conducted to evaluate the development of job environments and performance to minimize turnover and job inefficiency as a result of job stress.

A Study on the Influence of Human Resource Management of Franchise Restaurant Employees on Business Performance (프랜차이즈 요식업 종사자의 인적자원관리가 경영성과에 미치는 영향)

  • Yun, Kang-Sug;Lim, Sang-Ho
    • Industry Promotion Research
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    • v.2 no.2
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    • pp.7-13
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    • 2017
  • This study analyzed the effect of human resource management on the performance of franchise restaurant workers. First, employment management of franchisees did not have statistically significant effect on business performance. Second, evaluation management (p<.05, ${\beta}=1.887$) showed a significant effect on job improvement, but did not affect financial performance significantly. Third, career management (p<.05, ${\beta}=1.715$) was found to have an impact on financial performance, but it did not significantly affect job performance. Fourth, there was a somewhat higher correlation between job improvement and job management (.441), job improvement and evaluation management (.476), p<.01, and financial performance and employment management (.375) (.356), and financial performance and career management (.371) were found to be correlated with p<.05 significance level. This study analyzes the effect of human resources management on the performance of franchise restaurant workers, and finds out the importance of characteristics of factors such as recruitment management, career management, and evaluation management. Research has significance.

The Feasible Linkage between Pay Dispersion and Job Performance in the Case of U.S. Retail Sales Workers

  • KANG, Eungoo;HWANG, Hee-Joong
    • Journal of Distribution Science
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    • v.20 no.4
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    • pp.111-119
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    • 2022
  • Purpose: This study seeks to address the omission through examining the manner in which demographic similarity affects the responses of employees in the retail sector towards horizontal pay dispersion. Through doing so the study will be effective in bolstering the recent efforts of more careful exploration of conditions. Research design, data, and methodology: Scant past studies are available to guide for practitioners in retail sector which compensation strategy might lead adequate job performance for retail sales workers. To suggest possible solution, the present authors used variables of pay dispersion and obtained 317 US retail sale workers in distribution channels to measure the association between pay dispersion and employee job performance. Results: The statistical findings indicated both first and second hypothesis could be acceptable with favorable Beta and T values, resulting high degree of pay dispersion leads a low level of job performance, while a low degree of pay dispersion can motivate retail sales workers to improve their performance. Conclusions: The findings of this study raises an argument that processes of social comparison work in a more vigorous manner. This is thus a representation of the propensity of a retail sales worker to voluntarily resign from an organization when dispersion rates are higher.

The Effect of Improving Work Environment on Personal Performance (근로자의 직무환경 개선이 개인의 업무성과에 미치는 영향)

  • Kim, So-Yeon;Shin, Yong-Je;Lim, Sang-Ho
    • Industry Promotion Research
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    • v.4 no.2
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    • pp.19-28
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    • 2019
  • This study analyzed the effect of the improvement of the work environment of the worker on the performance of the individual. A total of 50 questionnaires were analyzed for SME workers. First, the correlation between the work environment of the worker and the work performance of the individual is -388, the correlation coefficient between the salary level and the contribution is .566, the salary level and the job satisfaction .586, The results of this study were as follows. First, it was confirmed that there was a significant relationship between the contribution and the peer relationship -.331, p <.05, and the job satisfaction and peer relationship .373, the working environment and working time were .442, And it was found to be significant at p>.01 level. Second, job performance had a significant effect on job performance (p <.05, ${\beta}=.340$) and peer relationship (p <.05, ${\beta}=.320$) (P <.001, ${\beta}=.465$) were found to have a significant effect on the level of achievement and contribution, but not statistically significant. Third, it was confirmed that there was no difference between the groups in terms of work performance. The results of this study are as follows. First, we analyzed the effect of improvement of work environment on individual work performance by analyzing the work environment and work performance perceived by SME workers.

A Study on the Factors of Job Satisfaction of the Dietitians Working in Hospitals (병원영양사의 직무만족요인에 대한 조사연구)

  • 이현숙
    • Journal of Nutrition and Health
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    • v.29 no.6
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    • pp.651-660
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    • 1996
  • The purpose of this study was to examine and analyze the degrees and the influence factors of job satisfaction of dietitians working in hospitals in relation to performance of duty in their works and to provide effective management of hospital dietitians for high quality health and food service in hospital. The questionaire was prepared with reference to the previous studies on job satisfaction of dietitians working in hospitals throughout the nation. 201 dietitians in the country were surveyed. The period of research was from January 20 to February 28, 1995. The results are as follows. 1) In regard to the degree of job satisfaction of hospital dietitians, they showed the highest degree of job satisfaction in the relationships with fellow dietitians followed by worth and self-confidence, aptitude and interests, relationships with cooks, job stability, degree of recognition of the dietitians competence, supervision of the superiors, degree of application of professional knowledge, work load, wage level, degree of recognition of the importance of duty, cooperative relationships with load, wage level, degree of recognition of the importance of duty, cooperative relationships with doctors, degree of performance of clinical work, the number of dietitians, the prromotion system, and welfare system in that order. On the other hand, they showed the highest dissatisfaction with food service facilities. 2) The influence factors on job satisfaction are as follows. (1) Wage factor : Shorter weekday working hours and higher bonuses make greaster job satisfaction (R2=0.3115). (2) Working condition factor : Larger number of monthly holidays(R2=0.5142), shorter weekday working hours(R2=0.1077), longer previous food service experience and computer utilization (R2=0.1432) make greater job satisfaction. (3) Welfare factor : Welfare system (R2=0.4132) and promotion system (R2=0.1624) have to do with computer utilization. Job stability has to do with marital status and computer utilization (R2=0.1165). consequently, those married dietitians who use computers show higher job satisfaction. (4) Human relationship factor : Smaller mumber of patients receiving food makes greater job satisfaction (R2=0.1334). (5) Superivision factor : Shorter weekday working hours and larger number of monthly holidays make greater job satisfaction (R2=0.1709). (6) Achievement factor : Marriage, larger number of dietitians(R2=9.2293), age, larger number of monthly holiday, higher monthly wages and computer utiliazation (R2=0.1088) make greater job satisfaction. (7) Speciality factor : Marriage, longer current hospital tenure, higher position and working in seoul(R2=0.1142) make higher job satisfaction. (8) Job inclination factor : working in general hospitals rather than in oriental hispitals, working in seoul(R2=0.1776) and better bonuses(R2=0.1078)make greater job satisfaction. As a result, the following is suggested for the job satisfaction of hospital dietitions on the basis of this study : hospital dietitians can achieve miximum job satisfaction through smooth relationships with coworkers, and the responsible managers should improve welfare and working conditions for the job satisfaction of hospital dietitians.

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Fatigue and Stress of Air Traffic Controllers in Korea (항공교통관제사의 피로.스트레스 요인)

  • Yoon, Yong-Sik;Lee, Su-Ran;Sohn, Young-Woo
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.20 no.1
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    • pp.76-85
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    • 2012
  • Air traffic controllers often experience fatigue and stress on the job due to work-related factors. Performance impairment resulting from fatigue and stress is an important concern for aviation safety. The goal of this research was to investigate fatigue and stress factors for air traffic controllers. The research involved an extensive literature review of fatigue and stress in the air traffic control environment and surveyed fatigue and job stress level of Korean air traffic controllers compared to other occupation groups. Results of survey showed that fatigue and stress levels of air traffic controllers were significantly higher than other occupation groups. Specially air traffic controllers reported that night work created high level of fatigue and perceived that physical environment and job demand induced high level of stress. In addition, implications for fatigue and stress management were discussed.

Development of Measurement Scale for School Police's Job Performance (학교보안관의 직무수행 척도 개발)

  • Kim, Kyong-Sik;Kim, Eun-Jung
    • The Journal of the Korea Contents Association
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    • v.12 no.7
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    • pp.394-405
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    • 2012
  • This study is aimed at developing a tool to measuring school police's job performance, and verifying its credibility and validity. This study collected the sample to 250 subjects using a significance collection method to parents of elementary schools school police work. But excluding dishonestly responding data, this used total 210 people for the final analysis. This study executed experts' meeting, exploratory and confirmatory factor analysis, and item analysis to verify reliability, and verification of internal consistency and reliability. This study extracted and confirmed 7 factors for specialization, attitude, program, prevention activity of school violence, effect, basic duty, teaching for school time and home time, and correlation with related people. Through the above research approach and procedure, this study arrived at the following conclusion. First, validity to school police's job performance and measurement tool to job performance is very high. That is, school police's job performance was explored and confirmed through correlation with specialization, attitude, program, prevention activity of school violence, effect, basic job, teaching for school time and home time, and related people, and of them, explanation of attitude is the highest. Second, reliability to the measurement scale for school police's job performance is very high. That is, school police's job performance has high correlation between items, sub-factors, and total scores, and reliability of internal consistency, Cronbach's ${\alpha}$ value, is over .708. Putting them together, measurement scale for school police's job performance is a questionnaire sheet with very high level of validity and reliability.

High Performance Work System and Operational Performance: Focusing on a Mediating Role of Employee Performance (고성과작업시스템과 운영성과 간 관계: 다수준분석을 통한 종업원성과의 매개역할을 중심으로)

  • Jun, In;Oh, Sun Hui;Ahn, Seong Ik
    • Korean Journal of Labor Studies
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    • v.19 no.1
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    • pp.65-104
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    • 2013
  • This study aims to examine the intermediary roles of employee performance between high performance work system (HPWS) and its operational performance on the resource based view. Taking into account the unit of analysis, this study used a hierarchical linear modeling analysis in order to test rigorously the association between HPWS at the organisational level and employee performance at the individual level. For this empirical test, Human Capital Corporate Panel (HCCP) data including 316 firms and 7,872 respondents (including 923 team leaders) were used. To meet the unit of analysis and test the mediation effect, data at the individual and team level were aggregated into the organisational level. The empirical results show that HPWS have a positive impact on operational performance as well as employee performance such as job satisfaction, organisational commitment and organisational trust. Regarding the mediation effect, job satisfaction and organisational trust mediate between HPWS and operational performance. Theoretical implications are discussed in conclusion.

The Study of Performance Improvement Expectation for Purchasing by Adopting E-Procurement System (호텔 전자조달시스템의 도입이 구매성과기대에 미치는 연구)

  • Jang, Hyun-Jong;Oh, Soon-Whan
    • The Journal of the Korea Contents Association
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    • v.10 no.10
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    • pp.429-439
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    • 2010
  • The objective of this study is to show how much it could impact improvement expectation by adopting E-procurement system. Based on literature review, the following hypotheses were proposed: H1; The level of perception for adopting E-procurement system will be different by hotel's grade, the number of hotel rooms, types of Management, the number of employees. H2; Perception for adopting E-procurement system will influence improvement expectation of food material purchasing, beverage material purchasing, Room guest supplies & cleaning supplies, general material purchasing. H2-1, H2-2, H2-3, H2-4; Perception for adopting E-procurement system will differently influence improvement expectation of food material purchasing, beverage material purchasing, Room guest supplies & cleaning supplies, general material purchasing by job level and job performance. As a result, perception for adopting E-procurement system is in proportion to improvement expectation of purchasing and hypotheses related with job level and job performance which are moderating variables were accepted partially.

The Effects of Knowledge Management System for Earthquake disaster Management on the Disaster Management Job Performance (지진 재난관리를 위한 지식경영시스템이 재난관리 업무성과에 미치는 영향)

  • Shin, KwangSoon
    • Journal of the Society of Disaster Information
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    • v.16 no.2
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    • pp.353-363
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    • 2020
  • Purpose: The purpose of this study is to verify the effects of assessment and compensation system, information technology, knowledge quality, and knowledge management activities on the earthquake disaster management job performance. Method: Questionnaire survey was performed for the fire officials, and the multi-regression analysis for surveyed data was statistically performed by using SPSS 25.0 program. Result: Information technology, knowledge quality and knowledge management activities among the factors of the knowledge management system related to earthquake disasters have had significant positive effects on the earthquake disaster management job performance, but assessment and compensation system are found to have no significant effects on the earthquake disaster management job performance. Conclusion: It was confirmed that the higher the level of information technology, knowledge quality and knowledge management activities related to earthquake disasters, the higher the disaster management job performance.