• Title/Summary/Keyword: interpersonal conflict

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The Development of Basic Skill Program and e-Learning Contents ; self-development capability for Vocational High School Students (직업기초능력 프로그램 및 e-Learning 콘텐츠 개발 연구 -전문계고생의 자기개발능력을 중심으로-)

  • Byun, Sook-Young;Lee, Soo-Kyoung
    • Journal of Digital Contents Society
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    • v.11 no.3
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    • pp.349-356
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    • 2010
  • This study was to develop improving vocational basic skill program and content which are basic of instruction-learning ability for the vocational education substantiality. To pursue this goal, 'self-development capability' among vocational basic skills was developed through the research methodology and procedure. The interpersonal relation capability was selected as one of vocational basic skill areas when it was more effective by e-learning contents through literature review, expert conference etc. The self-development capability can be self-control and development under performing business tasks. In this study, self-development capability was programmed a interpersonal scheme, a cooperative capability, a leadership capability, a conflict management, negotiation capability, and a customer service capability. Especially this program was developed as a form of e-Learning contents focusing on improving problem solving under real case using multimedia strategies such as movies, simulation, game.

The influence of adaptation of dental hygiene students to campus life on satisfaction in major (치위생학과 학생의 대학생활 적응 정도가 학과 만족에 미치는 영향)

  • Lee, Sun-Mi;Lee, Jung-Hwa
    • Journal of Korean society of Dental Hygiene
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    • v.21 no.3
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    • pp.281-290
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    • 2021
  • Objectives: The purpose of this study was to identify the degree of adaptation of dental hygiene department students to campus life, and to provide basic data to prepare management strategies for effective campus life adaptation. Methods: Three hundred students in the department of dental hygiene in Busan Metropolitan City and Gyeonggi Province were surveyed from October 1 to October 30, 2020 and 291 questionnaires were used in the final data analysis. Results: Better adaptation to campus life was observed in subjects who participated in club activities, possessed an extrovert personality, were well adapted to the dental hygiene department, and had no conflict in interpersonal relationships, thereby showing a significant difference. Regarding the factors affecting the degree of satisfaction with the department, the higher the degree of satisfaction in the major, excellence in major, and coping ability, the higher was the degree of satisfaction with the department. Conclusions: For effective campus life adaptation of the university students as a way to increase the degree of satisfaction with the department, increasing the ability to adapt to campus life through achievement of pride in the major and participation in various interpersonal activities is a possibility. It is necessary to develop a program to create an environment for good adaptation to campus life.

A Qualitative Research on Conflict Experiences of Clinical Dental Hygienists (임상 치과위생사의 갈등 경험에 관한 질적 연구)

  • Cho, Eun-Ju;Lim, Soon-Ryun
    • Journal of dental hygiene science
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    • v.16 no.6
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    • pp.449-457
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    • 2016
  • This study was aimed at exploring the meaning and essence of the conflict experiences of clinical dental hygienists. In-depth interviews with 13 dental hygienists working in a dental clinic were conducted. Giorgi's method was used for qualitative analysis of the data. Conflict experiences of clinical dental hygienists were categorized into four central meaning as task conflicts, interpersonal conflicts, organizational environment conflicts, and conflict management style. Participants felt more sensitive towards the attitudes of people than treatment itself. Further studies on the multifaceted approach to conflict experiences of dental hygienists should be made. Additional research is necessary to develop effective measures and program to prevent and reduce conflict and stress in the work environment of dental hygienists.

A Study on Strategic Plan for Conflict Management in Family Travel by Age (연령에 따른 가족관광시 갈등관리전략방안에 관한 연구)

  • Chae, Ye-Byeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.9
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    • pp.3296-3303
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    • 2010
  • This study attempted to identify the strategic factors of conflict management in making decisions of family travel by age focusing on the different conflicts occurred in the family travel currently in Korea. by doing this, it tried to provide the basic data that can draw out constant participation, higher involvement and commitment by identifying the strategies for conflict management centering around not only tourism studies of tourist psychology and behavior but also the strategic variables of conflict management in terms of the promotion of tourism industry. To examine the result of this study, first, it was found that in all age groups, strategies of compromise and moderation strategy to meet the needs of surrounding people and the person him/herself were used as a strategic plan for conflict management between decision-makers and conflicting groups. Second, it was analyzed that when a conflict is caused, from order to negotiation strategies; from authority to democratic strategy, they turned out to make efforts to solve the conflicts occurred during family travel by collecting the opinions of the surrounding people; tune the opinions; and make decisions by majority. Lastly, it was found that they turned out to make efforts to ease the conflicts caused during family travel through active problem-solving regarding internal/interpersonal/structural restriction factors.

Relationship between Turnover and Job Stress of Dental Hygienists (치과위생사의 이직과 직무스트레스와의 관련성)

  • Kim, Ji-Hee;Kim, Hye-Jin
    • Journal of dental hygiene science
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    • v.11 no.1
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    • pp.47-53
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    • 2011
  • The purpose of this study was identified about the self-perceived job stress and the relationship between turnover and job stress of dental hygienists'. This results were based for improved of job satisfaction of dental hygienists'. 214 dental hygienist in Ulsan and Kyung Nam areas were participated and this study was done from March to May in 2009. Results: In the job-related environmental characteristic, 57.5% of participant worked in dental clinic and 42.5% of participant worked in dental hospital. The majority of career year was 1~3 years, 42.5%. 38.3% of participant had turnover, and the majority of number of turnover was once, 45.1%. 33.6% of participant had 1,300,000~1,490,000 won/month, 49.5% of participant worked for 8~9hours/day and the major working service was assistant for general dental treatment, 70.1%. Younger dental hygienist had more stress about inappropriate compensation. Higher education and married dental hygienist had more stress about job demand. The number of turnover, workplace culture and experience of turnover were significantly related. In the job-related environmental characteristic, job demand, interpersonal conflict and a case of dental clinic were significantly related. Other effecting factors were interpersonal conflict in salary, organization system in working time, and working demand in conditions of 5day's working. Experience of turnover was influenced with interpersonal conflicts and the number of dental hygienist in the working place was related with job stress significantly.

A Study on the Correlation between Perception of Family Environment and Mental Health of Boy's High School Students (청소년의 가족환경지각과 정신건강과의 관계)

  • Oh, Wha-Seon;Kim, Mi-Ye
    • 모자간호학회지
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    • v.3 no.1
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    • pp.25-37
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    • 1993
  • The purpose of this study was to investigate the relation between perception of family environment and mental health of boy's high school students. In order to obtain the appropriate data, a questionnaire was administered to 240 boy's high school 2nd-grade students in Pohang city from March 19 to March 28, 1992. The instruments used for this study were Moos's Family Environment Scale Form R and Kim's Symptom Check List-90. The conclusions were as follows : The level of perception of family environment was lower than mean score. Cohesion, achievement orientation, independence, organization, expressiveness were percepted high but active-recreational orientation, intellectual-cultural orientation were percepted low. Mental health of most respondents was well. The scores of obsessive-compulsive reaction and interpersonal sensitivity were high, the scores of somatization and phobia were low. General characteristic variables significantly related to the level of perception about family environment were father's occupation and mother's education level. There were no significant differences between general characteristic variables and mental health. There were mostly negative correlations between perception of family environment and mental health. Cohesion, expressiveness, independence, intellectual-cultural orientation, active-recerational orientation, moral-religious emphasis, organization were negatively correlated but conflict, achivement orientation, control were positively correlated. Cohesion, expressiveness, conflict, achivement orientation, active-recretional orientation, organization, control were significantly related, but independence intellectual-cultural orientation, moral-religious emphasis were no significant correlation.

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Thwarted belongingness: Concept Analysis (좌절된 소속감의 개념분석)

  • Kim, Su-Hyun
    • Journal of the Korea Convergence Society
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    • v.12 no.4
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    • pp.359-367
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    • 2021
  • The purpose of this study is conceptual analysis study on the thwarted belongingness, and was based on the conceptual analysis method of Walker & Avant to make clear concept. Thwarted belongingness can be defined by the following attributes: distorted beliefs, insufficient need to belong, a sense of alienation, and insufficient interaction and affection needs. The prerequisites for thwarted belongingness were social isolation, experiences of exclusion or conflict in interpersonal relationships, perfectionist tendencies, and sensitivity to rejection. The consequences occurring as a result of thwarted belongingness were suicidal ideation, decreased happiness and life satisfaction, negative emotions such as anxiety about rejection, depression, shame, loneliness, stress or anger, aggression, hostility and self-criticism, despair, suppression of emotional expression, lethargy, self-exclusion from relationships, and identity confusion. This study is valuable to identify the extent of preventable nursing interventions related to individual mental health and suicidal ideation related to interpersonal relationships, and suggests future tool development and field studies of thwarted belongingness.

Comparison of Occupational Stress and Health Problems between Leavers and Stayers: Focused on Novice Nurses (이직자와 재직자의 직무스트레스와 건강문제 비교: 신규간호사를 중심으로)

  • Ki, Jison;Choi-Kwon, Smi
    • Journal of Korean Biological Nursing Science
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    • v.23 no.2
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    • pp.91-99
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    • 2021
  • Purpose: This study aimed to identify occupational stress and health problems as well as turnover reasons among leavers in novice nurses and to estimate factors which might affect turnover by comparing them to stayers. Methods: In this study, secondary analysis of data gathered from the Shift Work Nurse's Health and Turnover studies, was carried out. The data were collected from 204 stayers who have been working for 18 months since 2018 and 48 leavers who left within the same period at two tertiary hospitals in Seoul. The reasons for turnover, occupational stress, and 8 types of health problems were recorded. The data were analyzed using SAS 9.4 to obtain descriptive statistics. In parallel, Pearson's chi-squared test, Fisher's exact test, and independent t-test were also conducted. Results: The main reasons for turnover were job stress and difficult interpersonal relationships in the workplace. Occupational stress of leavers was higher than stayers, especially in the subscales of interpersonal conflict, organizational system, lack of reward, and occupational climate. Among the 8 types of health problems, the depression prevalence of leavers was higher compared to stayers and showed marginal significance. Unexpectedly, the sleep disturbance prevalence of stayers was significantly higher compared to leavers. Conclusion: To reduce the turnover rate of novice nurses, education on how to cope with occupational stress is needed. A customized program for novice nurses to overcome the difficulties of interpersonal relations would be helpful.

Determinants influencing on the Burnout of correctional workers (교정시설 종사자의 직무소진 영향 요인)

  • Kim, Do-Yeon;Kim, Hyun-Jin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.8
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    • pp.560-569
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    • 2019
  • This study examined the factors influencing the burnout of correctional workers via a survey conducted in February 2018 for the employees working at the Korea Rehabilitation Agency. The final analysis used data from 290 survey responses. In order to investigate the factors affecting burnout, personal and job-related characteristics, job stress, and interpersonal stress factors were analysed. For the analysis, Baslach burnout scale, Korean occupational stress scale (KOSS), Korean interpersonal relationship stress (KIRS), descriptive analysis, correlation analysis, and hierarchical regression analysis were all used. The correlation analysis showed statistically significant relationships between the factors(p<.01). From the regression analysis results, the influences of job stress (job demand ${\beta}=.308$, p<.001, degree of autonomy ${\beta}=.124$, p<.001, relationship conflict ${\beta}=.169$, p<.001) and interpersonal stress (relationships with supervisors ${\beta}=.402$, p<.001, relationships with clients ${\beta}=.155$, p<.01) were stronger than job-related characteristics (employment type, working hours, working years) and personal characteristics (gender ${\beta}=.173$, p<.01). Although personal and job-related characteristics influence the workers' burnout, levels of job stress and interpersonal stress affect burnout levels more strongly. Based on the study results, further study and suggestions for reducing the burnout of the correctional workers were discussed.

A Case Study on Job Stress Prevention in Shipbuilding Industry

  • Bae, Chang-Ho;Kim, Yu-Chang
    • Journal of the Ergonomics Society of Korea
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    • v.31 no.1
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    • pp.197-202
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    • 2012
  • Objective: The aim of this study is to introduce activities for job stress management in shipbuilding industry. Background: Recently, workers are exposed many job stress like workload, interpersonal conflict while management condition of company changes day by day. Particularly, shipbuilding industry has poor environment which aggravating the stress to the workers. So managing job stress may be more important. Method: The method of this study is to investigate preventive actions of job stress in "S" shipbuilding company. Results: This study through case of "S" shipbuilding company introduce activities of prevention of job stress including identification of level of job stress, managing of psychological clinic, training of worker and manager. Conclusion: In order to manage the job stress in the workplace, 1) The total management system based on the concern of the management in the workplace has to be constructed. 2) Computerized system for operation of total management system has to be constructed. 3) New employees need training for Job Stress. Application: Through this case study, I hope to help prevention activities of job stress in the workplace.