• 산업공학
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• 제16권3호
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• pp.322-331
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• 2003

Most of existing studies for B2B are concerned with efficient search and/or negotiation. But nevertheless it is important to provide quick and transparent guarantee to the buyer, it is hard to find studies related with it. This article suggests the guarantee process for customer satisfaction after purchasing in B2B e-marketplace under make-to-order manufacturing environment. The process consists of three modules; a request and response, a feedback processing, and a work inquiry. Each of them is adopted according to the source of defect and business relationship of buyer, seller, provider, and repairer. All of the process is implemented in user-friendly fashion and a case is presented for the enterprise portal site.

• 경영과학
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• 제28권1호
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• pp.75-90
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• 2011

In B2B e-Commerce market, many companies used in B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. In 2001, The first year of implementation, B2B e-Commerce Guarantee Cost was just a 19 billion, but in 2008 was significantly increased a 3 trillion 982 billion. In previous studies, however, there was no research on performance management. This study focus on design of KPI weighting for measuring performance of B2B e-Commerce Guarantee Intermediary Service. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service', the study selected KPI and made the KPI weighing. the process of designing a KPI weighting is 5 phase. This study suggests the standard of measuring performance and guidelines on the focus management of KPI in B2B e-Commerce Guarantee Service.

• 한국전자거래학회지
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• 제15권4호
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• pp.265-284
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• 2010

B2B 전자상거래 보증 서비스는 신용보증기금과 은행, e마켓플레이스 간에 전산시스템을 연결하여 신용보증 신청에서부터 보증서 발급, 상거래 계약, 대금결제가 인터넷 상에서 이루어지는 보증 서비스를 말한다. B2B 전자상거래 보증 서비스는 대기업에 비해 상대적으로 규모가 작고, 신용도가 낮으며, 여러 면에 있어 불리한 상태에 있는 중소기업이 필요한 자금을 원활히 공급받을 수 있도록 매개역할을 하는 제도이다. B2B 전자상거래 보증 서비스의 다양한 장점에도 불구하고 인지도 부족과 전자보증에 대한 잘못된 이해, 온라인상에서 결제하는데 대한 막연한 심리적 불안감 등으로 인해서 빠른 확산이 이뤄지지 않고 있다. 따라서 본 연구에서는 B2B 전자상거래 보증 서비스의 효과 및 가치를 데이터와 사례들을 통해 분석해보고자 한다. 이를 위해 B2B 전자상거래 보증 서비스 및 e-Marketplace에 대한 분석을 시작으로 서비스 이해관계자 별 성과항목 도출, 중소기업 지원 및 사회 경제적 성과 분석 등을 진행하였다.

• 한국정밀공학회지
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• 제34권1호
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• pp.19-22
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• 2017

This paper describes the efficient equipment maintenance that can offer the exact time for repair and change of component in root industry. A conventional method offered the fixed time for repair and change of component because the method is based on early guarantee specification of the component. However the operating condition of manufacturing field is often under worse condition than early guarantee condition for high productivity. So, most components can't use until early guarantee time due to the operation of various different condition. Therefore we suggest the useful method for efficient equipment-maintenance by manufacturing-field analysis and feedback database. For this, the classification of root industry and related equipment is performed and then the detail classification of the process and component for equipment maintenance. And the monitoring module is also designed to gather data for feedback process and the environment is basically implemented for aging and reliability test.

• 한국건설관리학회:학술대회논문집
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• 한국건설관리학회 2002년도 학술대회지
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• pp.283-286
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• 2002

공동주택의 양적인 팽창에 주력하는 과정에서 품질관리 미비로 발생하는 하자문제는 입주자에게 정신적${\cdot}$ 경제적 피해를 끼치고 건설업에 대한 불신을 가중시켜, 주택공급자와 주택소비자간에 분쟁을 빈번하게 발생시키고 있다. 공통주택 관리령에 명시된 하자의 범위와 책임보증기간은 정량적 개념이 부족하고, 하자보증의 개념도 포괄적으로 구성되어 있어서 하자여부와 보수범위에 대한 견해차가 크다. 이로 인해 하자보수 종료처리가 원활하게 이루어지지 못하고 사회적 소모비용만 증가시키고 있다. 이에 대해 본 연구에서는 주택공급자 측면과 주택소비자 측면에서 하자보수 종료에 대한 합리적인 방안을 제시하고자 하였다. 아울러 원활한 하자보수 종료를 위하여 각 주체별 업무와 역할을 제시함으로써 하자보수 종결후의 유지관리를 향상시키는데 기여하고자 하였다.

• 대한토목학회논문집
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• 제31권5D호
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• pp.719-726
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• 2011

정부에서는 최저가 낙찰제도의 무리한 저가투찰을 방지하기 위해 입찰가격 적정성 심사기준 등을 강화하고 있으나, 낙찰가율이 저하되는 근본적인 문제점이 여전히 상존하고 있다. 본 연구에서는 최저가낙찰제도의 입찰금액 적정성 심사기준 문제점을 분석하였으며, 그 결과 발주기관의 기초금액 결정요소의 제한적 공개, 5% 초과분 구분공종의 비율, 부적정공종의 제한적인 심사항목 등이 낮은 낙찰가율을 형성하는 주요 요인으로 파악하였다. 이에 본 연구에서는 기존의 입찰금액의 적정성 심사 절차상의 문제점을 개선 할 수 있는 방법을 제안하고, 적정낙찰가율 범위에서 낙찰자를 선정할 수 있는 입찰금액 적정성 심사 기준을 보완한 프로세스 모형을 제시하며, 기존 발주사례를 통하여 적정성을 검증하고 있다.

• 무역상무연구
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• 제26권
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• pp.225-253
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• 2005

Nowadays we does not hesitate to definite answer that the arbitration is the most developed dispute settlement out of court in the international commercial transaction. Online arbitration is desirable for the reasons of speed and cost effectiveness to settle the dispute about the international commercial transaction. Online arbitration is fast because it uses the communication technologies that allow information to be sent fast and efficiently. But in online arbitration too much speed and efficiency may lead to a violation of due process rights and consequently the online arbitration awards run a risk to be set aside or refused its enforcement under the international commercial arbitration mechanism. Speed and efficiency may conflict with the procedural guarantee characterizing each adversary dispute resolution process. As arbitration is exclusive of recourse to courts, a state must guarantee that arbitral proceeding should be satisfied with the claim rights requirement. The main question regarding the sources of regulation is particularly for the due process whether or not this is provided by the availability of grounds to set arbitral award aside. In other words, does it respect due process in the arbitration proceeding including information communication and technology under the online arbitration. In this paper it is discussed about how the main issue in arbitration should be implemented in online arbitration proceedings to cope with the due process requirements in national and international.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제11권6호
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• pp.3273-3308
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• 2017

Building appropriate trust evaluation models is an important research issue for security guarantee in social networks. Most of the existing works usually consider the trust values at the current time slot, and model trust as the stochastic variable. However, in fact, trust evolves over time, and trust is a stochastic process. In this paper, we propose a novel time-variant stochastic trust evaluation (TSTE) model, which models trust over time and captures trust evolution by a stochastic process. Based on the proposed model, we derive the time-variant bound of untrustworthy probability, which provides stochastic trust guarantee. On one hand, the time-variant trust level of each node can be measured by our model. Meanwhile, by tolerating nodes with relatively poor performance, our model can effectively improve the node resource utilization rate. Numerical simulations are conducted to verify the accuracy and consistency of the analytical bounds on distinguishing misbehaved nodes from normal ones. Moreover, simulation results on social network dataset show the tradeoff between trust level and resource utilization rate, and verify that the successful transmission rate can be improved by our model.

• Journal of Information Technology Applications and Management
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• 제12권3호
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• pp.1-25
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• 2005

Recently genuine products and good commerce have been threatened by distributing forgery in home and abroad markets. It is because most customers cannot distinguish whether genuine or forgery, so establishing of strict distribution system is needed. Therefore recently Genuine Guarantee System which can confirm genuine products has been developed using the Internet. The object of this system is protecting to purchase forgery by confirming distribution system. This system can provide a reliable environment of consumption. But to be diffused at distribution structure and applied, We require the understanding about not only technical side but behavior side. That is, we need to research the cause and process of using this new information system. in this research, we understand the cause of affection on the system's acceptance and define the suitability about the model according to Technology Acceptance Model by Davis. The above can build the suitable operating strategy and understand the criterion as a new business model.

• 한국컴퓨터정보학회논문지
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• 제24권6호
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• pp.199-204
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• 2019

This study found out the influence of CCTV recognition and Self-efficacy on job satisfaction for 275 child care teachers working at daycare centers in Chungcheongbuk-do Province, and verified the regulation effect of Self-efficacy in the process. SPSS(Statistical Package for Social Science) 22.0 was used for data analysis. The results of the study are as follows: First, it was found that factors such as the guarantee of child's right, the guarantee of teachers' rights, and the self - efficacy were influential factors on the job satisfaction of the child care teachers. Second, it has been confirmed that the guarantee of teachers' rights and self-efficacy on the job satisfaction of child care teachers have a regulation effect. This study can be meaningful in that it provided basic data to enhance the quality of child care services by analyzing the factors of influence on the job satisfaction of child care teachers and presenting specific measures accordingly.