• Title/Summary/Keyword: guarantee process

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A Study on Guarantee Process in the B2B e-Marketplace (B2B e-마켓플레이스에서 사후보증처리에 관한 연구)

  • Koh, Jae-Moon;Seo, Jun-Yong
    • IE interfaces
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    • v.16 no.3
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    • pp.322-331
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    • 2003
  • Most of existing studies for B2B are concerned with efficient search and/or negotiation. But nevertheless it is important to provide quick and transparent guarantee to the buyer, it is hard to find studies related with it. This article suggests the guarantee process for customer satisfaction after purchasing in B2B e-marketplace under make-to-order manufacturing environment. The process consists of three modules; a request and response, a feedback processing, and a work inquiry. Each of them is adopted according to the source of defect and business relationship of buyer, seller, provider, and repairer. All of the process is implemented in user-friendly fashion and a case is presented for the enterprise portal site.

A Study on Design of KPI Weighting for Measuring Performance of B2B e-Commerce Guarantee Intermediary Service (B2B 전자상거래 보증 중계 서비스의 성과관리를 위한 KPI 가중치 설계에 대한 연구)

  • Han, Chang-Hee;Lim, Chang-Kyu;Kim, Min-Kwan
    • Korean Management Science Review
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    • v.28 no.1
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    • pp.75-90
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    • 2011
  • In B2B e-Commerce market, many companies used in B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. In 2001, The first year of implementation, B2B e-Commerce Guarantee Cost was just a 19 billion, but in 2008 was significantly increased a 3 trillion 982 billion. In previous studies, however, there was no research on performance management. This study focus on design of KPI weighting for measuring performance of B2B e-Commerce Guarantee Intermediary Service. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service', the study selected KPI and made the KPI weighing. the process of designing a KPI weighting is 5 phase. This study suggests the standard of measuring performance and guidelines on the focus management of KPI in B2B e-Commerce Guarantee Service.

A Study on the Effects and Value Analysis of the B2B e-Commerce Guarantee Service (B2B 전자상거래 보증 서비스의 효과 및 가치 분석)

  • Han, Chang-Hee;Kim, Min-Kwan;Lim, Chang-Kyu
    • The Journal of Society for e-Business Studies
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    • v.15 no.4
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    • pp.265-284
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    • 2010
  • B2B e-commerce guarantee service is a guarantee service combining the electronic systems among Korea Credit Guarantee Fund(KCGF), banks and e-marketplaces to process all procedures on internet ranging from application for credit guarantee, issue of written guarantee and contracting for a commerce to payment. B2B e-commerce guarantee service plays as an intermediary role in financial support for small and mediumsized enterprise(SME), which are small size, low credit level, and unfavorable status in many aspects compared to major companies. Despite the B2B e-commerce guarantee service has various advantages conducive to promotion of e-commerce among small and medium businesses as well as development of e-commerce itself, it has yet to be diffused due to lack of acknowledgement, misunderstanding of its functions and vague psychological fear of the on-line settlement. Thus, this study identifies the values and effects of the B2B e-commerce guarantee service using financial data and cases. The process of this study is 4 phase. first phase is analysis of B2B e-commerce guarantee service and e-Marketplace. second phase is analysis of performance from the Perspective of Diverse Participants. third phase is analysis of economic performance and support for SME. last phase is policy suggestions and conclusion.

Equipment Maintenance Environment Based on Field-Data of Root Industry by Manufacturing-Field Analysis (뿌리산업 제조현장 체계분석 및 데이터 기반 설비보전 환경구축)

  • Kim, Dong-Hong;Song, Jun-Yeob
    • Journal of the Korean Society for Precision Engineering
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    • v.34 no.1
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    • pp.19-22
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    • 2017
  • This paper describes the efficient equipment maintenance that can offer the exact time for repair and change of component in root industry. A conventional method offered the fixed time for repair and change of component because the method is based on early guarantee specification of the component. However the operating condition of manufacturing field is often under worse condition than early guarantee condition for high productivity. So, most components can't use until early guarantee time due to the operation of various different condition. Therefore we suggest the useful method for efficient equipment-maintenance by manufacturing-field analysis and feedback database. For this, the classification of root industry and related equipment is performed and then the detail classification of the process and component for equipment maintenance. And the monitoring module is also designed to gather data for feedback process and the environment is basically implemented for aging and reliability test.

A Study on the Completion procedure of Defect Repair for Apartment Housing (공동주택의 하자보수 종료 절차에 관한 연구)

  • Jun Woo-Taek;Nam Gyoung-Woo;Koo Kyo-Jin;Hyun Chang-Taek
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.283-286
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    • 2002
  • Defect problems happening in the course of stressing quantity expansion of residence supply due to lark in maintenance are intensifying insincerity of construction business resulting from the psychological and economic damage, and there are many quarrel between residence suppliers and consumers. Because an apartment house's qualify is decided by various elements from design, to lotting-out, construction, and after-management, it is limited to express house capacity and standard to appraise defect objectively and quantifiably. The bound of defect and the period of guarantee expressed cleary in regulation of apartment house lack in quantifiable concept, and guarantee of defect is composed of a general concept. Therefore the big difference in opinion about defect and the bound of repair makes repair process slow and only to increase social costs. This research will give residence suppliers and consumers a resonable way to solve repair process during tile obliged period of guarantee since moving into from a process which are design, planing, construction, and after management. Furthermore it will present each business and role to conclude defect repair easily, so I planed to promote maintenance after conclusion of defect repair.

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A Study of Process Model for Estimating Optimal Bidding Rate in the Lowest Bidding System (최저가낙찰제도의 적정 낙찰가율 산정을 위한 프로세스 모형 연구)

  • Ahn, TaeHyoun;Seo, HwaJin;Choi, GwangYeol;Kang, LeenSeok
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.31 no.5D
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    • pp.719-726
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    • 2011
  • The government intensifies screening criteria for the guarantee of reasonable bidding price and the prevention of low bidding price, however, the low tender rate still becomes an issue. This study analyzed the problems of screening criteria for the guarantee of reasonable bidding price, and then derived some major issues such as the restriction of decisive factors for initial construction cost, the rate of activities over five percent of surveyed price and the restrictive review criteria of inadequate activities. To solve thess problems, this study suggests an improved process model for estimating optimal bidding rate that can select a contractor with the guarantee of reasonable bidding price.

A Study on the Due Process in Online Arbitral Proceeding for the International Commercial Disppute Settlement (국제상사분쟁해결(國際商事紛爭解決)을 위한 온라인중재(仲裁)에서 정당(正當)한 절차(節次)에 관한 연구(硏究))

  • Yu, Byoung-Yook
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.26
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    • pp.225-253
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    • 2005
  • Nowadays we does not hesitate to definite answer that the arbitration is the most developed dispute settlement out of court in the international commercial transaction. Online arbitration is desirable for the reasons of speed and cost effectiveness to settle the dispute about the international commercial transaction. Online arbitration is fast because it uses the communication technologies that allow information to be sent fast and efficiently. But in online arbitration too much speed and efficiency may lead to a violation of due process rights and consequently the online arbitration awards run a risk to be set aside or refused its enforcement under the international commercial arbitration mechanism. Speed and efficiency may conflict with the procedural guarantee characterizing each adversary dispute resolution process. As arbitration is exclusive of recourse to courts, a state must guarantee that arbitral proceeding should be satisfied with the claim rights requirement. The main question regarding the sources of regulation is particularly for the due process whether or not this is provided by the availability of grounds to set arbitral award aside. In other words, does it respect due process in the arbitration proceeding including information communication and technology under the online arbitration. In this paper it is discussed about how the main issue in arbitration should be implemented in online arbitration proceedings to cope with the due process requirements in national and international.

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TSTE: A Time-variant Stochastic Trust Evaluation Model in Social Networks

  • Li, Jingru;Yu, Li;Zhao, Jia;Luo, Chao;Zheng, Jun
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.6
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    • pp.3273-3308
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    • 2017
  • Building appropriate trust evaluation models is an important research issue for security guarantee in social networks. Most of the existing works usually consider the trust values at the current time slot, and model trust as the stochastic variable. However, in fact, trust evolves over time, and trust is a stochastic process. In this paper, we propose a novel time-variant stochastic trust evaluation (TSTE) model, which models trust over time and captures trust evolution by a stochastic process. Based on the proposed model, we derive the time-variant bound of untrustworthy probability, which provides stochastic trust guarantee. On one hand, the time-variant trust level of each node can be measured by our model. Meanwhile, by tolerating nodes with relatively poor performance, our model can effectively improve the node resource utilization rate. Numerical simulations are conducted to verify the accuracy and consistency of the analytical bounds on distinguishing misbehaved nodes from normal ones. Moreover, simulation results on social network dataset show the tradeoff between trust level and resource utilization rate, and verify that the successful transmission rate can be improved by our model.

A Study on the Factors Affecting Genuine Guarantee System's Acceptance (진품확인시스템의 수용도에 영향을 미치는 요인에 관한 연구)

  • Ryu Gui-Jin;Kwon Hyeog-In
    • Journal of Information Technology Applications and Management
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    • v.12 no.3
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    • pp.1-25
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    • 2005
  • Recently genuine products and good commerce have been threatened by distributing forgery in home and abroad markets. It is because most customers cannot distinguish whether genuine or forgery, so establishing of strict distribution system is needed. Therefore recently Genuine Guarantee System which can confirm genuine products has been developed using the Internet. The object of this system is protecting to purchase forgery by confirming distribution system. This system can provide a reliable environment of consumption. But to be diffused at distribution structure and applied, We require the understanding about not only technical side but behavior side. That is, we need to research the cause and process of using this new information system. in this research, we understand the cause of affection on the system's acceptance and define the suitability about the model according to Technology Acceptance Model by Davis. The above can build the suitable operating strategy and understand the criterion as a new business model.

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Regulation Effect of Self-efficacy on Job Satisfaction by Child Care Teachers

  • Yun, Kyeong-mi
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.6
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    • pp.199-204
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    • 2019
  • This study found out the influence of CCTV recognition and Self-efficacy on job satisfaction for 275 child care teachers working at daycare centers in Chungcheongbuk-do Province, and verified the regulation effect of Self-efficacy in the process. SPSS(Statistical Package for Social Science) 22.0 was used for data analysis. The results of the study are as follows: First, it was found that factors such as the guarantee of child's right, the guarantee of teachers' rights, and the self - efficacy were influential factors on the job satisfaction of the child care teachers. Second, it has been confirmed that the guarantee of teachers' rights and self-efficacy on the job satisfaction of child care teachers have a regulation effect. This study can be meaningful in that it provided basic data to enhance the quality of child care services by analyzing the factors of influence on the job satisfaction of child care teachers and presenting specific measures accordingly.