• 제목/요약/키워드: global Business Process Outsourcing

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A Study on the Success Factors of Architectural Information System(SEUMTER) in South Korea

  • Choong-Sik Chung;Minsang Yi;Hanbyul Choi
    • Journal of Platform Technology
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    • 제11권1호
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    • pp.85-104
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    • 2023
  • Since the late 1990s, the Korean government has attempted to develop the Architectural Information System (AIS, SEUMTER), led by the Ministry of Construction and Transportation, in order to improve civil complaint convenience and administrative efficiency in architectural administration. Since then, for nearly 30 years, the Korean government has been continuously upgrading the SEUMTER system. Based on these advancement projects, it is now possible to conduct civil affairs through the Internet, and civil petitioners can file complaints with government offices without visiting and without documents. In addition, statistical work and performance management became possible in real time for civil servants. And recently, by clouding the SEUMTER system, intelligent services have become possible. In this paper, the development process of the SEUMTER was divided into four stages and evaluated, and the main success factors were derived. The main success factors of SEUMTER are 1) Promotion as a National Agenda - Leadership of the President and Ministers, 2) Outsourcing of Information System Development and Dissemination, 3) Overcoming Selfishness between Ministries - Integrating Building Permits System and Building Ledger Systems, 4) Continue to Promote Information System Advancement. Subsequently, three global diffusion strategies for SEUMTER were presented: 1) the Need to Establish Globalization Strategy: Linkage with Smart City Business, 2) Small and Medium-sized System Model Needed for Globalization and ODA, and 3) System Success Needs to be Publicized Internationally.

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중소벤처기업의 BPO증가의도 모형에 관한 연구 (Modeling on Intention to Increase BPO of Venture)

  • 양준환
    • 한국산학기술학회논문지
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    • 제18권1호
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    • pp.163-176
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    • 2017
  • 일반적으로 중소벤처기업은 기업경영에 필수적인 경영자원의 부족을 경험하게 된다. 중소벤처기업의 지속적 성장과 밀접한 관련이 있는 것으로 나타난 BPO 중요성이 날로 많은 주목을 받아 옴에 따라 지난 수 십여 년 간 이 분야에 많은 연구가 이루어져 오고 있다. 본 연구는 중소벤처기업이 전략적 대안으로서 고려할 수 있는 BPO이용과 관련하여 선행연구를 근거로 중소벤처기업의 BPO에 대한 태도 및 증가의도에 영향을 미치는 요인들을 살펴보기 위하여 진행되었다. 이와 관련하여 본 연구는 국내 중소벤처기업들을 대상으로 표본을 확보하여 분석하였다. 분석결과 비용절감은 BPO에 대한 태도에 유의한 영향을 미치지 않는 것으로 나타났다. 그러나 특화된 기술, 그리고 품질향상은 BPO에 대한 태도에 유의한 정(+)의 영향을 미치고 있음을 알 수 있었다. 또한 BPO에 대한 긍정적 태도는 추가적으로 BPO를 이용하고자 하는 중소벤처기업의 의도에 유의한 영향을 미치는 것을 확인할 수 있었다. 본 연구결과는 오늘날과 같은 글로벌 경쟁환경 하에서 중소벤처기업들의 생존과 성공을 위해 BPO를 효과적으로 그리고 효율적으로 활용할 필요가 있음을 함의하고 있다.

중소 금형업체 협업지원을 위한 핵심 제조역량 평가 모델 개발 (Assessment Model of Core Manufacturability to Promote Collaboration of Small and Medium Sized Mold Companies)

  • 신문수;이상일;류광열;주재구
    • 산업공학
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    • 제25권1호
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    • pp.52-63
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    • 2012
  • Up-to-date enlargement of the scale of global outsourcing has brought about the need of systematic and efficient tools for competitive supplier discovery located in various areas. A web-based business supporting system, referred to as Excellent Manufacturer Scouting System(EMSS), is being developed to serve core business functions including supplier discovery, negotiation, and collaboration between overseas buyers and domestic suppliers throughout the process of supply chain formation. In this paper, a supplier assessment model devoted to evaluation of core manufacturing capability is proposed by targeting small and medium sized mold companies. The assessment model will eventually be loaded to EMSS. Even if many well-designed models for supplier assessment have been presented in literature, most of them limit the evaluation criteria to somewhat general information on a given supplier, such as cost, delivery time, quality, rather than core manufacturing capability itself. This research is pioneering work on supplier assessment from the viewpoint of manufacturability. The proposed assessment model classifies assessment indices into six criteria, which have been drawn by intensive survey and analysis of the mold industry. Actual assessment indices for each criterion are also presented along with an exemplary evaluation result.

미국(美國) 내셔널브랜드 C사(社)의 마케팅전략(戰略)을 통한 브랜드리뉴얼 성공사례(成功事例) 연구(硏究) (A Study on the Successful Case of Brand Renewal through American National Brand 'C' Company's Marketing Strategy)

  • 고희숙
    • 패션비즈니스
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    • 제6권1호
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    • pp.137-154
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    • 2002
  • It's not easy to renew old brand of over 50 years history to the tastes of new consumer of our time. Most of national brands that has a history of some 20 years in Korea have strove for continuation and growth of brand to no avails, which can be taken as a good example of current situation. For instance, C company, one of the National brand of US which has a history of 51 years, has made its position secure as a fashion group and based itself on a sound foundation by establishing new marketing strategy and completing successful brand renewal in the process of strategic M&A with Italian company. Those successful marketing strategies are as follows. 1) they regarded both market and consumer oriented marketing activity as company's highest priority strategy and put great emphasis upon concentration on target market and reestablishment of brand image of business casual wear. 2) Setting up and operating planning team composed of merchandizer alone in Milano, they set the direction of plan on the basis of concentrated research on potential item in market according to thorough market research done by buying office in Korea, branch office in Hong Kong and buyer in US prior to blueprint planning for season. 3) Great emphasis was placed on business which focused on intensive presentation of basic key item for apparel career women who are main consumer group in the midium-low prices market in US and on supplementation of size and color. they named this line 'collectibles' and helped their customer develop their own clothes plan without worrying about the change of color and fabric by supporting same fabric and color throughout the year and enabled them to add variation easily by supplementing new trend item. 4) Company set black as a main color that lots of apparel career women find easy to care and to express their own image and presented them with pebble which belongs to navy and beige and added fashion color such as wine and brown etc as season goes by. They constructed basic line in order for their customers to coordinate purchased item with new one or to add them to present collection, and to achieve efficient sale by setting up strategy which allows this cross coordination and changing pattern occasionally. 5) Though basic jacket for 99$, short slim skirt for 49$ are products within midium-low prices range, in the material planning stage aiming at production of item that has both resonable function appealing to consumer and is fashionable, synthetic material had to be used as a main source due to price competitiveness. Despite this situation, considering comfortable sense of fit and refined drape of silhouette that has no sign of cheap material, whole collectible line was divided into two items, which contributed to reduction of cost. In case of material that is composed of triacetate and polyester in 70 to 30 ratio, was used up to 4 million yard, which allowed drastic curtailment of cost accompanied by concentration. In case of 'collectibles' line, using Korean material mainly, C company chose to have their product sewed in Southeast Asian countries where transportation is well developed and both productivity and quality verified by operating global production system which aiming at cutdown of cost through outsourcing production from the country where labor cost is low and getting finished product. Polarization between present consumers telling us that consumers with the mind of middle classes in the past no longer exists between consumers who seek after only fine article of highest quality and wise consumers who are sensible enough to judge bubble on correlation between price and quality. To cope with this change in new consumer mind, apparel makes changing their policy so as to produce item that has reasonable quality and falls within affordable price range anywhere in the world. and they're striving to get out of difficult situation by operating global marketing strategy which stresses separation of planning, production and sale and sensibility of fashion shared worldwide. The marketing strategy of C company can be exemplified as a successful one.

패스트 패션을 위한 지능형 신속대응시스템(IQRS-FF)에 관한 연구 (A Study on the Intelligent Quick Response System for Fast Fashion(IQRS-FF))

  • 박현성;박광호
    • 지능정보연구
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    • 제16권3호
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    • pp.163-179
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    • 2010
  • 최근 패션산업에서는 고객의 니즈가 다양해지고 공급 리드타임이 크게 단축됨에 따라 최신 유행을 즉각 반영한 디자인, 빠른 상품 회전율로 승부하는 패스트 패션이 각광받고 있다. 또한, 기업간 경쟁도 심화되면서 얼마나 신속하게 효율적으로 고객의 니즈를 만족시킬 것인가가 패션산업의 중요한 성공요인으로 강조되고 있다. 따라서, 다품종 소량 신속생산이 강조되는 패스트 패션 산업에서는 트랜드 변화에 신속 대응을 지원하는 지능형 신속대응시스템(Intelligent Quick Response System : IQRS) 구축 및 지원을 절실히 요구하고 있다. 본 논문은 패스트 패션 산업 IQRS 구축에서 요구되는 신속대응 프로세스 수립, 지능적 판단을 지원하는 신속대응 기준 및 실행, 신속대응 물량 산정 및 시기 의사결정 모델을 제시하였다. 또한, 신속대응 의사결정의 합리성을 검증할 수 있는 KPI(Key Performance Indicator)를 설계하여 모델의 신뢰도를 향상시켰다. 제시된 각 모델은 A사의 ERP 구현사례를 통해 실용성을 검증하였다.