• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.12
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• pp.8462-8471
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• 2015

It is widely known that consumer satisfaction, as well as consumer voice and loyalty, affect firms' performance. Prior studies on consumer satisfaction have focused on expectancy disconfirmation theory and its effects on satisfaction related to disconfirmation with consumer expectation and with perceived performance. This study classified consumer expectation into should-expectation and will-expectation, and investigated how disconfirmation with these expectations affects consumer satisfaction differently based on regulatory focus. Specifically, for promotion-focused consumers, disconfirmation of will-expectation has a more significant influence on consumer satisfaction than that of should-expectation. For prevention-focused consumers, disconfirmation of should-expectation has a more significant influence on consumer satisfaction. The results of this study provide academic insights that not only generic expectation (will-expectation) but also should-expectation play an important role in determining consumer satisfaction according to regulatory focus. In addition, it is expected that the findings can be used as a guide to manage consumer expectation in practice.

• Journal of Digital Contents Society
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• v.18 no.3
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• pp.593-598
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• 2017

In this paper, the factors that affect the festival satisfaction level were investigated by using the visitors of the 2016 Seoul Rose Festival as study subjects, and by understanding the factors that have high satisfaction levels, the satisfaction levels were evaluated and analyzed through data mining so as to allow an assessment of future festival satisfaction levels. Surveys were conducted on the visitors of the festival and a regression analysis was performed in order to test the goodness of fit of the collected data. Afterwards, data mining was used to analyze the assessment. As a result of the regression data, amenities were identified as affecting the festival satisfaction levels the most; and the data mining analysis results, as well, showed that the most important category affecting the festival satisfaction level was amenity, similar to the regression analysis.

• Journal of the Korean Academy of Esthetic Dentistry
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• v.13 no.2
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• pp.13-24
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• 2004

In everyday dental practice, one of the most important procedures is fixed prosthodontics which includes gold and ceramic restorative treatments. This procedure can be divided into tooth preparation, impression taking, laboratory work, occlusal adjustment and cementation. The first step is tooth preparation and it needs not only good techniques but also deep knowledge and understanding of oral biology. Also, there must be good knowledge of the principles and materials of the procedure. The patient's satisfaction can be achieved from natural contour, good shade, and precise margin fit, especially in ceramic restorations on anterior regions. It is essential to fastidiously prepare the tooth to make aesthetic restorations with a good margin fit. Tooth preparation techniques and three case reports of ceramic restorations on the anterior region are presented and discussed in this paper.

• Journal of Technology Innovation
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• v.6 no.1
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• pp.215-249
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• 1998

This study empirically examines the relationship between the career orientations of R&D professionals and their demographic characteristics (age, tenure, and education level), affiliated organizations (public and private organizations), reward systems. It further explores the contingent effects of the career orientation fit between leader and members on their performance. The results reveal that : 1) five different career orientations (technical, manager, project, technical transfer, and entrepreneur) are empirically distinguished, 2) technical orientation of R&D professionals is higher in public in private sectors, 3) technical, project, and manager orientation are positively associated with the education level, while technical transfer and entrepreneur orientation are negatively associated with the education level, 4) manager and technical transfer orientation is positively related with age and tenure, 5) the career orientation fit between leader and member is closely related with job satisfaction and organization commitment, and partially related with technical performance, 6) R&D professionals with different types of career orientation exhibit different preference to various rewards. Based on these findings, this study suggests several practical implications for the design of career ladder, mentoring, and reward systems of R&D professionals.

• Journal of the Korean Society of Clothing and Textiles
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• v.42 no.1
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• pp.195-209
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• 2018

This study reviewed emerging trends in 3D technology adopted in apparel design research and product development for rapid prototyping and effective evaluation of product performance. Based on a literature review, the authors discussed technical advantages, practical merits and limitations, applications, and on-going developmental efforts of the following methodologies focusing on 3D body scanning and 3D motion capture, and 3D virtual fit simulation technologies. Such data-driven technical approaches observed in recent apparel design research and industry practice are expected to increasingly be adopted in the field to improve consumers' satisfaction with functionality, aesthetics, and comfort of a wide range of apparel products that include daily wear, sport apparel and protective clothing.

• Journal of Korean Society for Quality Management
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• v.22 no.2
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• pp.79-88
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• 1994

Delay has influenced customer satisfaction while using a telephone. It has been ranked second after transmission impairments in annoyance to customers. Therefore, it is important to analyze its behavior not only to increase the quality of service for the customers, but to provide its information to network planners and administrators and to designers of equipment and systems. In this paper, we consider a log-normal model as a candidate for describing the statistical behavior of the post dialling delay, i.e., the time to connect a call to the telephone network after dialling. Based on the real data, the log-normalness of the post dialling delays are convinced for the long distance calls, but not supported for the local calls. Uses of graphical plotting paper and statistical test of fit art discussed.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.12 no.8
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• pp.3992-4005
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• 2018

In our current information-based society in which knowledge is a fundamental asset to production, the capability to utilize information and produce knowledge with the use of information technology (IT) has become essential to learning. Massive Open Online Courses (MOOCs) have recently been introduced in light of such changes and are recognized as an alternative to open education. MOOCs' capabilities are being acknowledged in lifelong education in terms of reeducation and knowledge sharing, and also in terms of improving teaching quality, and improving university students' levels of creativity and integrated thinking by supporting high-level content and teaching. Therefore, this study presents an extended research model that combines information system (IS) continuance and task-technology fit models. Our study researches previous literature, revealing factors of continuous use after accepting MOOCs from the learner's perspective, and analyzes the model empirically. The ideal environment for MOOCs learners is evaluated, and a strategic approach to the successful settlement and diffusion of MOOCs is presented based on this study's findings.

• Journal of the Korean Home Economics Association
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• v.39 no.12
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• pp.177-188
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• 2001

The purpose of this study is to investigate the fitness according to drafting method of the block patterns for women in Korea. The major findings of this study are as follows: 1. According to each sensory test of the frontal view, back view, side view and silhouette Block Pattern I is the best of them in summation of the sensory tests score. Block, Pattern D and I have good shape too. However the best block Pattern D shows good score in evaluation of overall fitness and silhouette. 2. Most of block patterns, which show high scores in sensory tests, are the Compromise Method taking merits of the Proportional Method and Short Measure Method among the Pattern Drafting Methods. Box-shape patterns show low score in the sensory tests. 3. Regarding to the number of measurement, the patterns of the Compromise Method using 6-8 measurements seem to be optimal. In degree of fitness, loose fit type basic patterns are better than other patterns from a viewpoint of the total satisfaction.

• Journal of Fashion Business
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• v.16 no.6
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• pp.160-173
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• 2012

This study is meaningful in that it builds the basic data necessary for developing skinny jeans for Korean women in their 20s based on the level of satisfaction with the apparel fit by body parts and brand choices gathered from studies on the skinny jeans consumption pattern among students in their 20s and on the results of the movement functionality and appearance sensory tests conducted on skinny jeans from six labels with the highest market share, popularity, and brand recognition, with the goal of developing skinny jeans for Korean women in their 20s.

• Journal of vocational education research
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• v.37 no.1
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• pp.31-53
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• 2018

Uncertainty of career environment driven by globalization and shift of employment context drives heavy competition of labor market and anxiety of employment for individuals. New career paradigm based on this environmental change puts emphasis on subjective career success from individual's viewpoint as important career outcome and individual's proactive career development efforts. In addition to this, importance of person-environment fit and person-job fit is growing in relationship between career planning and career success. Based on this perspective, this study aims to identify whether person-environment fit and person-job fit mediate the relationship between career development and subjective career success. Data analysis of questionnaire from 220 employees showed that both fits mediate the relationship. This result implies that individual's proactive career planning is critical to career success and this strengthens one's satisfaction to organization and job. To organization, strategies need to be developed to design career development of employees' based on their career needs and organizational intervention such as job-rotation system.