• Title/Summary/Keyword: experience of life in Korea

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A Study on the Customer Experience Analysis for the Silver Generation in the Communication Service Market using CEM (CEM을 활용한 통신서비스 시장의 실버고객 경험분석에 관한 연구)

  • Bae, Jae-Ho;Wang, Gi-Nam
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.2
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    • pp.66-75
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    • 2009
  • As the population of the silver generation is increasing, the importance and effects of the market for the silver generation are also growing. We segments the categories of the silver generation into six sub-segments using based on the factors like life style, life stage, or performing role from the point of view in communication industry. After segmenting those categories, we observed the experience of each segmented group in detail. Likewise, we executed both FGD(Focused Group Discussion) and participants' observations together to effectively collect the expressed and/or potential needs. Customer's experience was collected along the touch points and customer corridors after dividing the customer's experience world into two groups; communication styles in usual life (life log) and direct contact channels. The effects of delivering an affirmative customer's experience would be empowered by eliminating negative experiences or complementing affirmative experiences. For this purpose, this paper presents the improvement points for the better customer's experience based on the observed customer's experience. This paper presented a sample way of customer-centric approach to design the services or products in the communication industry. In addition to that, the analyzed results of this paper will be useful to find out an effective approach to the market of silver generation.

A Comparative Study on the Innovation Strategy of User Experience and Life Satisfaction between Korea and China

  • Rho, Hyung-Jin
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.3
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    • pp.155-162
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    • 2017
  • The purpose of this paper is to study renovation plan of value chain from a user's viewpoint by making practical application of digital technology in Korea and China. And it is surely meaningful to investigate the important motivation factors of continuous using smart-phone in two countries, and to analyze the improving effect toward to the quality of life in continuous using smart-phone. By this study we can expect the value improving effect of user experience. The results of hypothesis testing can be summarized as follows: First, the hypothesis that positive affect has a plus effect on pragmatic value is accepted in Korea and China. Secondly, the hypothesis that positive affect has a plus effect on hedonic value is accepted in two countries. Thirdly, the hypothesis that negative affect has a minus effect on pragmatic value is accepted in Korea, but rejected in China. Fourthly, the hypothesis that negative affect has a minus effect on hedonic value is accepted in two countries. Fifthly, the hypothesis that pragmatic value has a plus effect on life satisfaction is rejected in two countries. Sixthly, the hypothesis that hedonic value has a plus effect on life satisfaction is accepted in Korea, but rejected in China. Seventhly, the hypothesis that there is a difference in positive affect, negative affect, pragmatic value, hedonic value and life satisfaction between Korea and China is rejected in positive affect and negative affect, but accepted in pragmatic value, hedonic value and life satisfaction. In the competition among enterprises, user experience instead of goods themselves became influential as a differential factor. And many advanced enterprises began taking a serious view of customer's happiness and user experience improvement.

A Study Discrimination Experience, Life satisfaction on International Marriage Women (결혼이주여성의 차별경험과 삶의 만족도와의 관계)

  • Choi, Yeon Hee;Lee, Hyeon Seung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.2
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    • pp.96-103
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    • 2016
  • This study was performed to identify the discrimination experience, and life satisfaction of international marriage women as well as the correlation between the two variables. A total of 108 international marriage women from multicultural family support centers in A city agreed to participate in the survey. The results of study were as follows. The average point of discrimination experience of international marriage women was 2.15 and the life satisfaction was 3.93. Discrimination experience correlated negatively with the life satisfaction (r=-.289, p<.001). Discrimination experience (${\beta}=.312$, p=.030) of international marriage women was identified as a significant predictor of life satisfaction, i.e., discrimination experience affects the life satisfaction. Therefore, this study recommends programs can regulate the discrimination experience to improve life satisfaction.

The Effects of Screen Baseball Experience Factor on Pleasure, Experience Value and Quality of Life Based on Experience Economy Theory (체험경제이론을 적용한 스크린야구장 체험요인이 즐거움, 체험가치, 삶의 질에 미치는 영향)

  • Choi, Seung-Sik;Kim, Hyeong-Geun
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.3
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    • pp.141-152
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    • 2021
  • The purpose of this study is to examine the effects of screen baseball experience factor on pleasrue, experience value and quality of life based on experience economy theory. To achieve the purpose of the study, 366 questionnaires who had experience visiting screen baseball were surveyed. Frequency analysis, factor analysis, reliability analysis, correlation analysis, Multiple regression analysis using SPSS ver 21.0. Results of this study are as follows, First, Experience factors (entertainment experience, escapist experience) were found to have a significant effect on the pleasure. Second, Experience factors(entertainment experience, escapist experience and aesthetic experience) were found to have a significant effect on the experience value. Third, Experience factors(entertainment experience, educational experience and escapist experience) were found to have a significant effect on the quality of life. Through these study results, this suggests that the experience factors of screen baseball users positively influence the pleasure, experience value and quality of life. Therefore, it is necessary to develop an experience factor reinforcement program and expand facilities in order to increase the pleasure, experience value, and quality of life of screen baseball users in the future.

Depression Experience and Suicidal Behavior among Menopausal Middle-aged Women in Korea: Mediating Effects of Health related Quality of Life and Moderating Effects of Income (갱년기 중년여성의 우울감 경험과 자살행동: 건강관련 삶의 질의 매개효과 및 소득의 조절효과)

  • Park, Soo-Kyung;Lee, Seon-Woo;Park, Young-Ju
    • The Journal of the Korea Contents Association
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    • v.17 no.11
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    • pp.110-122
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    • 2017
  • This study is to examine moderating effects of income and mediating effects of health related quality of life in the relationship between depression experience and suicidal behavior among menopausal middle-aged women in Korea. This study employed 1,182 middle-aged women aged 40 to 60 of the third year (2015) data from the 6th Korean National Health and Nutrition Examination Survey(KNHANES VI). The results are that first, depression experience were significantly associated with suicidal behavior. Secondly, health related quality of life appeared to mediate the relationship between depression experience and suicidal behavior. Thirdly, income was significantly moderated the relationship between depression experience and suicidal behavior in relatively low income group below average income after controlling for mediating effects of health related quality of life. These results showed that there is a need to enhance health policy for mental health care in middle-aged women and to expand intervention program for improvement of health related quality of life, and especially, intervention for improving mental health of low-income group.

Difference in Immigrant Adolescents' Experience of Life in Korea - Focusing on comparison between adolescents with multicultural family backgrounds and those with immigrant backgrounds -

  • Lee, Hyoung-Ha
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.7
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    • pp.99-107
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    • 2015
  • This study purposed to analyze difference in experience of life in Korea among adolescents whose immigrant backgrounds were different (Korean-born children of multicultural families and foreign-born immigrant children) using the data of the 2012 National Survey of Multicultural Families (adolescent children aged between 9 and 24). According to the results of analysis, first, multicultural adolescents with immigrant backgrounds experienced 'difficulty in using the Korean language (speaking, listening, reading, and writing),' 'school dropout,' and 'school violence' more frequently than Korean-born multicultural adolescents. Second, with regard to social discrimination (friends, teachers, relatives, neighbors, and unknown people), multicultural adolescents with immigrant backgrounds experienced 'discrimination by teachers,' 'discrimination by relatives,' 'discrimination by neighbors,' and 'discrimination by unknown people' more frequently than Korean-born multicultural adolescents. By analyzing these differences, this study suggested directions for differentiated support policies and specific strategies for adjustment to life in Korea by multicultural family adolescents with different backgrounds.

Influence of Childbirth Experience and Postpartum Depression on Quality of Life in Women after Birth (분만경험과 산후 우울이 출산 후 여성의 삶의 질에 미치는 영향)

  • Yeo, Jung Hee;Chun, Nami
    • Journal of Korean Academy of Nursing
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    • v.43 no.1
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    • pp.11-19
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    • 2013
  • Purpose: The purpose of this study was to identify influence of childbirth experience and postpartum depression on quality of life in women after birth. Methods: Two hundred and eleven postpartum women were asked to complete the questionnaires on their childbirth experience during their admission and on their postpartum depression and quality of life between one to three weeks after birth. Initial data were collected from February 1 to May 30, 2011 at two obstetric hospitals in Busan, Korea. Data were analyzed using t-test, ANOVA, Pearson correlation coefficients, and hierarchical multiple regression. Results: The women's childbirth experience and postpartum depression were identified as factors influencing quality of life after birth. The model explained 50% of the variables. Conclusion: Results suggest that childbirth educators should include strategies to increase a positive childbirth experience and to decrease postpartum depression in their education programs in order to improve women's quality of life.

Influence of field practice on subjective well-being and domains of life satisfaction in paramedic students: focused on control effects of openness to experience (응급구조학과 학생의 실습이 주관적 안녕감 및 삶의 영역별 만족에 미치는 영향: 경험에 대한 개방성의 조절 효과를 중심으로)

  • Lim, Nang-Yeon;Lee, Sang-Goo;Kim, Young-Hwa
    • The Korean Journal of Emergency Medical Services
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    • v.20 no.2
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    • pp.65-79
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    • 2016
  • Purpose: This study was performed to evaluate the influence of field practice on subjective well-being and domains of life satisfaction in paramedic students. Methods: A self-reported questionnaire was completed by 143 paramedic students from March 5 to 31, 2016. The questionnaire consisted of subjective wellbeing, openness to experience, and domains of life satisfaction. The statistical analysis was done with SPSS/WIN 22.0. Results: The number of field practice had a lesser influence on degree of life satisfaction and positive emotions. Field practice did not influence negative emotions. Those who were open to experience tended to have higher degrees of personal satisfaction and competence irrespective of field practice. Conclusion: Openness to experience can enhance the life satisfaction and competence against the stressful conditions paramedic students experience in field practice.

The Relationship between Oral Health-Related Self-Efficacy and Quality of Life According to Smoking Experience of Chinese Students in Korea (중국인 유학생의 흡연경험에 따른 구강건강관련 자기효능감과 삶의 질의 융합적 관계)

  • Jang, Kyeung-Ae;Heo, Seong-Eun
    • Journal of Convergence for Information Technology
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    • v.9 no.4
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    • pp.130-138
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    • 2019
  • In this study, a survey was conducted on Chinese students in a university in Busan, in order to investigate the relationship between oral health-related self-efficacy and quality of life according to smoking experience of Chinese students living in South Korea. The results of analyzing collected data with the SPSS 24.0 program showed that students without smoking experience had higher scores in brushing, oral health-related self-efficacy and oral health-related quality of life than those with smoking experience. Brushing self-efficacy was positively correlated with oral health-related self-efficacy, and oral health-related self-efficacy was positively correlated with oral health quality of life, which were all statistically significant. It was found that the presence or absence of smoking experience was associated with oral health promotion and improvement of quality of life in foreign students. Thus, the results of this study are expected to be used as basic data by conveying the necessity of developing oral health promotion programs for healthy living of foreign students.

Phenomenological Study on the Spousal Bereavement Experience of Married Immigrant Women (결혼이주여성의 배우자 사별 경험에 관한 현상학적 연구)

  • Song, Jae-Hyun
    • The Journal of the Korea Contents Association
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    • v.18 no.8
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    • pp.379-391
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    • 2018
  • The purpose of this study is to gain an in-depth understanding of the experience of married immigrant women who lost their spouse, and it is meaningful in that it examined the empirical perception on the recently newly-focused issue, bereavement of marriage immigrant women, from their perspective for the first time. For this, in-depth interviews were conducted on seven immigrant women who have experienced the death of their spouse and analyzed in Colaizzi's phenomenological method. The results showed that the experience can be classified into 20 topics and 5 categories: 'happy marriage life', 'marriage life they had put up with', 'death of spouse', 'life to be lived alone', and 'bearable life with hope'. The experience of bereavement was found to be a transition from the life in which they depended on their spouse in every aspect to the one where they make efforts to live an independent life adjusting to changes in their life after the loss. Based on this, the study will be a fundamental source of practical measures and social welfare support for them to live a better life in Korean society after their bereavement.