• 한국보건간호학회지
• /
• 제32권1호
• /
• pp.122-134
• /
• 2018

Purpose: This study was conducted to identify the effects of Satir's model based communication education on communication competence, emotional intelligence and depression-happiness in regional public hospital nurses. Methods: A non-equivalent control group pretest-posttest quasi-experimental design was used. The subjects were 36 nurses of the experimental group and 36 nurses of the control group. Satir's model based communication education was conducted for two days and the dependent variables were measured using the global interpersonal communication competence scale (GICC), emotional intelligence scale and short depression-happiness scale (SDHS). Data were analyzed by the Chi-squared test, Fisher's exact test and ANCOVA using SPSS 21.0. Results: Communication competence (F=12.7, p<.001) was significantly increased in the experimental group, as was emotional intelligence (F=6.67, p=.01). Conclusion: The results of the study suggest that Satir's model based communication education is an effective method to increase public hospital nurses' communication competence and emotional intelligence.

• 한국콘텐츠학회논문지
• /
• 제19권3호
• /
• pp.22-30
• /
• 2019

본 연구는 기혼자를 대상으로 부부간 의사소통에 정서인식 명확성과 조망수용이 미치는 영향을 살펴보았다. 광주와 전남북지역의 기혼자 206명을 대상으로 의사소통, 정서인식 명확성, 조망수용 관련 설문을 실시하였다. 그 결과, 각 변인들은 상호 밀접한 상관을 보이고 있었으며, 기혼자의 의사소통에는 정서인식 명확성과 조망수용이 유의미한 정적 영향을 미치고 있음이 나타났다. 하지만 정서인식 명확성과 조망수용의 상호작용 효과는 없는 것으로 나타났다. 부부간 의사소통에서 자신의 정서를 명확하게 이해하고 상대의 입장에 서서 타인을 이해하는 능력인 조망수용이 이루어질 때 보다 더 긍정적이고 합리적인 의사소통이 가능하다는 것을 확인 하였다.

• 대한간호학회지
• /
• 제53권5호
• /
• pp.514-524
• /
• 2023

Purpose: This study aimed to identify the mediating effects of communication skills and pediatric nurse-parent partnership on the relationship between emotional intelligence and job satisfaction among pediatric nurses. Methods: A survey was administered to 205 pediatric nurses working in children's, general, and tertiary hospitals situated in Chungcheong province and Seoul. Data were collected in August and September 2022. The collected data were analyzed using SPSS Statistics version 26.0 along with the PROCESS macro program. Results: Emotional intelligence had a significant effect, and was a critical factor affecting the job satisfaction of pediatric nurses. Furthermore, communication skills and nurse-parent partnership had a serial double mediating effect. Conclusion: These findings underscore the significance of conducting job satisfaction improvement programs, including strategies for augmenting emotional intelligence, bolstering communication skills, and fostering nurse-parent partnership.

• 한국실내디자인학회논문집
• /
• 제22권6호
• /
• pp.119-129
• /
• 2013

For commercial inner space, studies about brand communication and VMD to inform brand identity to customers are very important. Accordingly, the study conducted questionnaire survey about 'emotional reaction, brand recognition, brand communication and satisfaction on VMD expressional elements' of customers and brand-related personnel on the ZARA flagship store. Through analysis of difference of evaluation on surveyed items between customers and brand personnels, importance of direction of VMD design applying brand communication which can satisfy customers and application of brand communication was verified. Specific results of the research are as follows: First, comparing brand personnel's expectation of recognition of their brand from customers, substantial level of recognition of brand by customers was lower. It is necessary for improvement through consumer analysis in order to raise brand recognition. Second, as the result of analysis of emotional reaction on VMD, it needs to lead customers to positive emotional reaction close to the brand plan intention by inducing 'exciting and sensational' brand concept to emotional reactions through comprehensive VMD image management and leading to 'free and convenient' emotional reaction and then communications with customers and minimizing emotional differences. Third, for brand communication and creation of 'interest', intention of ZARA, it needs to get maximum communicative effects with 'young' VMD design. Fourth, for satisfaction survey on VMD expressional elements, customers was less satisfied than brand personnel. Accordingly, in order to raise customers' satisfaction, show windows, entry, mannequins and objets should be planned with priority and it should also satisfy customers through communications with customers including advertisement and marketing.

• 가족자원경영과 정책
• /
• 제20권2호
• /
• pp.1-17
• /
• 2016

The purpose of this study was to promote emotional coaching communication and to contribute to the mental health of youth by investigating the perceptional discrepancy of emotional coaching between a mother and her child related to the maladjustment of adolescents. Two hundred junior high school students in the second and third grades and their 200 mothers living in Suncheon were purposefully sampled, and the data were analyzed using the program SPSSVIN 21. The results were as follows. First, the mothers' perception appeared to be higher than their children's in emotional coaching communications. Second, pairs of mothers and children were categorized into three types, depending on the degree of their emotional coaching communication. There were more pairs with discrepancies of perception of emotional coaching than pairs with corresponding perceptions. Third, the pairs with corresponding perceptions of emotional coaching showed fewer maladjustment problems. According to the mothers' descriptions, a sneering child appeared to have the worst effect with respect to maladjustment. From these results, it is suggested that education on emotional coaching for mothers should be developed and increased to prevent maladjustment problems of junior high school students.

• 산업융합연구
• /
• 제16권3호
• /
• pp.23-32
• /
• 2018

간호대학생의 감성지능, 회복탄력성, 외상 후 성장과 의사소통능력 간의 관계를 알아보고 간호대학생의 의사소통능력에 영향을 미치는 요인을 파악함으로써 의사소통능력을 향상시키기 위한 방안을 강구하는 기초자료로 이용하고자 시행된 서술적 조사연구이다. 자료수집은 2017년 4월부터 5월까지이며 연구대상자는 D시에 소재한 대학의 간호대학생 296명이다. 연구결과는 간호대학생의 감성지능, 회복탄력성, 외상 후 성장, 의사소통능력 네 변수 간에는 모두 통계적으로 유의미한 정(+)의 상관관계가 있었다. 또한 감성지능, 회복탄력성, 외상 후 성장 정도가 증가할수록 의사소통능력이 높아졌고 회귀모형의 설명력은 51.9%였다. 결론적으로, 간호사로서 환자와의 치료적 관계를 수립하기 위해 간호대학생의 의사소통능력을 향상시키는 전략으로 감성지능, 회복탄력성 및 외상 후 성장 정도를 향상하기 위한 노력이 필요하다.

• 한국간호교육학회지
• /
• 제19권4호
• /
• pp.606-616
• /
• 2013

Purpose: The purpose of this study was to investigate the effect of critical thinking disposition on emotional regulation, perceived stress and communication competence of students in nursing. Methods: A total of 362 students were recruited from two nursing colleges in C and S city. Data were collected by means of self reported questionnaires from December 1 to 15, 2012 and analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and multiple regression with SPSS 18.0. Results: A positive correlation was found between critical thinking disposition and seeking support emotional regulation, active emotional regulation and communication competence. A negative correlation was found between critical thinking disposition and perceived stress. Critical thinking disposition was the strongest predictor of seeking support emotional regulation, active emotional regulation, perceived stress and communication competence. Conclusion: The results of this study suggest that to enhance positive emotional regulation and communication competence and to reduce stress for nursing students, it is necessary to develop a teaching program and curriculum for increasing critical thinking disposition.

• 한국산학기술학회논문지
• /
• 제12권12호
• /
• pp.5493-5499
• /
• 2011

본 연구는 간호사가 지각하는 감성지능이 조직커뮤니케이션 만족과 직무만족도에 미치는 영향을 알아보고자 하였다. 연구대상자는 서울소재의 대학병원 간호사 150명으로 설문지를 이용하였다. 수집된 자료는 SPSS Win 17.0 프로그램을 이용하여 분석하였다. 그 결과 감성지능 정도는 자신의 감성이해, 타인의 감성이해, 감성의 활용, 감성의 조절 순으로 나타났다. 직무만족도는 감성지능, 조직커뮤니케이션 만족과 유의한 상관관계가 있고 감성지능이 높을수록, 조직커뮤니케이션 만족이 높을수록 직무만족도가 높은 것으로 나타났다. 그러므로 직무만족도를 높이기 위해서는 감성지능과 조직커뮤니케이션 만족을 높이는 전략을 수립하여야 하며 간호사의 직무만족도를 증진시키는 프로그램 개발에 기초자료가 되고자 한다.

• 한국산학기술학회논문지
• /
• 제19권6호
• /
• pp.280-290
• /
• 2018

본 연구는 의사소통 훈련을 받은 실험집단과 그렇지 않은 대조집단 사이의 의사소통능력, 감성지능, 자존감과 대인관계능력의 차이를 비교하는 비동등성 유사실험 연구이다. 연구대상은 C시 소재의 D대학병원에 근무하는 21명의 간호사를 실험집단으로, 21명의 간호사를 대조집단으로 구성하여 2017년 4월부터 5월까지, 실험집단에게는 의사소통능력, 감성지능, 자존감 및 대인관계능력 향상을 위한 의사소통 훈련 프로그램을 주 1회 2시간씩 총 4회기를 진행하였고, 연구의 효과성 검정을 위하여 사전, 사후 검사를 실시하였다. 자료 분석은 SPSS for Window 23을 이용하여 사전사후검사의 평균과 표준편차, 독립표본 Mann-Whitney의 U검증, 대응표본 Wilcoxon 부호 순위 검증을 실시하였다. 연구결과 실험집단과 훈련을 받지 않은 대조집단에서 의사소통능력(Z=-3.361, p<.05), 감성지능(Z=-2.209, p<.05), 자존감(Z=-1.633, p<.05), 대인관계능력(Z=-2.577, p<.05)으로 나타나, 의사소통훈련 프로그램 후 실험집단의 의사소통능력, 감성지능(EQ), 자존감 및 대인관계능력 점수가 모두 유의하게 증가하였으며, 모든 가설은 지지되었다. 이러한 결과를 볼 때 임상현장에서 간호업무 수행 시 의사소통 훈련프로그램을 활용한다면 의사소통능력, 감성지능(EQ), 자존감 및 대인관계능력의 향상으로 치료적인 의사소통과 효과적인 간호를 제공하여 환자의 만족감을 높이고 간호의 질 향상에도 기여할 것이다.

• 동서간호학연구지
• /
• 제28권1호
• /
• pp.57-66
• /
• 2022

Purpose: This study examined the effect of emotional intelligence, job stress, and communication ability on nursing performance of nurses caring for cancer patients. Methods: This is a descriptive study involving 185 nurses with an experience of longer than 6 months at K university hospital in B metropolitan city. The data was collected from March 2nd 2021 to March 31st 2021, and analyzed using the descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: The factors affect the nursing performance of participants were emotional intelligence, total clinical career, communication ability, job stress and satisfaction of current department. The total explanatory power of those variables on the nursing performance was 43.8%. Conclusion: In order to improve nursing performance, it is necessary to apply a program for improving emotional intelligence and communication ability, and for controlling and coping with job stress, considering the career of a nurse taking care for cancer patients. In addition, efficient manpower management and material support at the hospital organization level are required.