• Knowledge Management Research
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• v.16 no.1
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• pp.71-93
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• 2015

With the rapid growth of the internet, electronic commerce has become accepted as one of the major purchasing channels for consumers. As more and more consumers search for and purchase products through the internet, intra-industry competition of electronic commerce has become fierce. Therefore, electronic commerce service providers pay attention to factors that prevent existing customers from leaving there services in the service failure situation. In this regard, electronic commerce service providers should make service recovery efforts for consumer recovery satisfaction after service failure. In this study, we suggest that procedural justice, interactional justice, distributive justice and authenticity have positive impacts on recovery satisfaction. In addition, we also propose that involvement plays moderating roles in the relationships between procedural justice, interactional justice, distributive justice, authenticity and recovery satisfaction. We collected empirical data for this study over a period of two weeks from subjects who had service failure recovery experiences through electronic commerce. A total of 224 complete and valid responses were obtained. We carried out data analysis using a two-step methodology with SPSS 20.0 and SmartPLS 2.0. The first step in the data analysis was to establish the internal consistency, convergent validity, discriminant validity of the constructs. In the second step, we examined the structural model. The empirical results support the proposed model and partly identify the moderating effect of involvement differences. The moderate effect results show that procedural justice, distributive justice and authenticity have different impacts on recovery satisfaction in two groups. Cognitive factor such as the procedural justice and distributive justice have stronger impacts on recovery satisfaction in the high-involvement goods than in the low-involvement goods, while emotional factor such as authenticity has a stronger impact on recovery satisfaction in the low-involvement goods than in the high-involvement goods. We expect that this result will provide researchers and managers who are interested in electronic commerce service failure recovery with useful theoretical and practical implications.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.4
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• pp.281-290
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• 2013

The IT asset is a core part that supports the management objective of an organization, and the fast settlement of the IT asset fault is very important. In this study, a fault recovery prediction technique is proposed, which uses the existing fault data to address the IT asset fault. The proposed fault recovery prediction technique is as follows. First, the existing fault recovery data were pre-processed and classified by fault recovery type; second, a rule was established for the keyword mapping of the classified fault recovery types and reported data; and third, a machine learning process that allows the prediction of the fault recovery method based on the established rule was presented. To verify the effectiveness of the proposed machine learning process, company A's 33,000 computer fault data for the duration of six months were tested. The hit rate for fault recovery prediction was approximately 72%, and it increased to 81% via continuous machine learning.

• Korean Journal of Occupational Health Nursing
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• v.21 no.2
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• pp.87-97
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• 2012

Purpose: This study was to examine the relationship between recovery experience and the burnout among hospital nurses. Methods: A cross-sectional survey design was used. The participants were 281 nurses working at three general hospitals located in Seoul and Gyeonggi Province. The data were collected by convenience sampling using self-reported questionnaires that consisted of general characteristics, burnout, recovery experiences, self-efficacy, social support, job demand and organizational system. The data were analyzed with descriptive statistics, t-test, ANOVA, correlation, and stepwise multiple regression. Results: Stepwise multiple regression showed that organizational system had the greatest impact on hospital nurses' burnout, followed by job demand, self efficacy, position and recovery experience. Conclusion: Recovery experience is found to be a new factor that influences the burnout among hospital nurses. Therefore, further research is needed for confirming that recovery experience influences the burnout of hospital nurses. Also there is a need to develop a program to increase recovery experience from job stress at the organizational level to reduce hospital nurses' burnout.

• 한국정보통신설비학회:학술대회논문집
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• 2009.08a
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• pp.285-288
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• 2009

The emergency recovery scheme in time of a disaster or accident up to now has been focused on how to build a backup for the public service or communication network in national scale, also, all the mobile operators have done as recovery scheme for the equipment failure in their network was to make a backup copy of billing data or package data, and they have usually studied only on the backup and failure recovery scheme in the circuit-switched network. However, since it has become more probable recently that a disaster or accident could occur in the switching office buildings, a recovery scheme in time of the failure of these entire switching offices became necessary. The purpose of this paper is to propose various recovery schemes, and by having checkups on many issues that could arise while carrying out these schemes, it presents the best solution for each issue. Moreover, it presents the future tasks that need to be studied as well as initial study directions.

• Journal of Information Processing Systems
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• v.15 no.1
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• pp.55-66
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• 2019

Storage system often applies erasure codes to protect against disk failure and ensure system reliability and availability. Liberation code that is a type of coding scheme has been widely used in many storage systems because its encoding and modifying operations are efficient. However, it cannot effectively achieve fast recovery from single disk failure in storage systems, and has great influence on recovery performance as well as response time of client requests. To solve this problem, in this paper, we present HRSF, a Hybrid Recovery method for solving Single disk Failure. We present the optimal algorithm to accelerate failure recovery process. Theoretical analysis proves that our scheme consumes approximately 25% less amount of data read than the conventional method. In the evaluation, we perform extensive experiments by setting different number of disks and chunk sizes. The results show that HRSF outperforms conventional method in terms of the amount of data read and failure recovery time.

• JSTS:Journal of Semiconductor Technology and Science
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• v.4 no.4
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• pp.275-279
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• 2004

A new burst mode clock and data recovery circuit is realized that improves the previousldy-known gated-oscilletor technique with half rate clock recovery, The circuit was fabricated with 0.25um CMOS technology, and its functions were confirmed up to 1 Gbps.

• Journal of Korea Society of Industrial Information Systems
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• v.20 no.4
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• pp.39-45
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• 2015

In this paper, variable rate CDR(Clock and Data Recovery) circuit adopting blind oversampling architecture is presented. The clock recovery circuit is implemented by using wide range voltage controlled oscillator and band selection method and the data recovery circuit is designed to digital circuit used majority voting method in order to low power and small area. The designed low power variable clock and data recovery is implemented by wide range voltage controlled oscillator and digital data recovery circuit. The designed variable rate CDR is operated from 10 bps to 2 Mbps. The total power consumption is about 4.4mW at 1MHz clock. The supply voltage is 1.2V. The designed die area is $120{\mu}m{\times}75{\mu}m$ and this circuit is fabricated in $0.13{\mu}m$ CMOS process.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.27 no.6
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• pp.1397-1404
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• 2017

When a digital forensic investigation is conducted on a damaged storage medium, recovery is performed using a recovery tool. But the result of each recovery tool is different depending on the tools. Therefore, it is necessary to identify and use the performance and limitations of the tool for accurate investigation. In this paper, we propose a scenario considering the disk recognition type such as MBR, GPT and the structural characteristics of FAT32 and NTFS filesystem to verify the performance of the partition recovery tool. And then We validate the existing tools with the data set built on the scenarios.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.11a
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• pp.57-60
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• 2003

As the business dependency to information systems and the frequency of the large scale disasters increase, implementing the disaster recovery center has been a common practice. However, since there has been little quantitative decision method for the distance between the data center and the disaster recovery center, the distance decision has been commonly made by qualitative guidelines. In this research, the decision method for the optimal distance between the data center and the disaster recovery center is developed, using the cost analysis including the operation cost and the expected disaster cost. An illustrative numerical example is provided.

• Journal of the Korean Institute of Telematics and Electronics S
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• v.35S no.7
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• pp.1-5
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• 1998

In this paper, recovery method with high-bitrate and low-bitrate coder was implemented in order to recover consecutive packet loss over the Internet. LPC was used as redundant audio data for recover of lost packets and RTP parcket format was modified for accommodation of redundant data. In measuring results using random packet loss rate with three redundant datra in every packet, it has shown that recovery rate was 80% in los rate of 50%. Since the processing delay for recovery of the lost packet was 200ms, this recovery method can be applied to real-time Internet sevice such as Internet phone.