• 경영과학
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• 제18권1호
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• pp.15-28
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• 2001

This paper investigates the service quality determinants in management consulting. Quality dimensions in SERVQUAL research, as well as several dimensions specific to the consulting service, have been reviewed. A survey has been conducted by carefully developed questionnaires for the hypothesized eight quality dimensions. The results of the statistical analyses support the eight quality dimensions in the consulting service : reliability, assurance, responsiveness, empathy, ethics, participation, communication, and reputation. The results demonstrate that reliability, assurance, participation, and reputation are especially influential in determining customer satisfaction. The research results provide useful insights for a customer in assessing alternative service providers and foreseeing the outcome from the chosen consultants.

• 한국정보교육학회:학술대회논문집
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• 한국정보교육학회 2021년도 학술논문집
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• pp.113-121
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• 2021

본 연구는 AI교육 선도학교 착수워크숍 컨설팅 연수와 창의융합형 정보교육실 컨설팅 연수의 운영 후, 온라인 설문 조사 실시 및 설문 결과를 분석하여 제시하고자 하였다. 이를 통해 AI교육 선도학교 컨설팅 연수와 같은 지원이 필요하다는 인식을 가지고 있음을 확인하였고 전국단위의 선도학교 운영 측면에서 우수사례 공유 및 효율적이고 유연한 운영체계를 공유할 수 있도록 네트워크가 활성화되어야 함을 알 수 있었다. 또한 설문 대상자들은 AI교육 관련 역량의 중요성을 인식하고 있는 반면에 본인의 AI교육 관련 역량에 대해 낮게 인식하고 있음을 파악하였고 이에 대해 체계적이고 맞춤형 AI교육 관련 역량 강화를 위한 다양한 지원이 필요함을 인식하였다.

• 한국프랜차이즈경영연구
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• 제11권2호
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• pp.7-15
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• 2020

Purpose - The purpose of this study was to structurally verify how the competency of consulting company affects the business performance of consulting client firms through consulting achievement and consulting utilization. It aims to provide information for successful consulting and suggest strategic measures to improve consulting performance. Research design, data, and methodology - This study examines the structural relationship between competency of consulting company, consulting performance, and performance of consulting client firms. In this model, competency of consulting company consists of three sub-dimensions such as reputation, ability to perform business, and expertise. For these purposes, research model and hypotheses were developed. This survey was conduct ed for employees of companies that have experienced consulting in the past year. A total of 195 were used for this study. The data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and SEM with SPSS 18.0 and Amos 18.0 statistical program. Result - The results of this study are as follows. First, reputation, ability to perform business and expertise, which are sub-dimensions of consulting competence, was found to have positive effect on consulting achievements and also found to have a positive effect on utilization. Second, consulting performance was found to have positive effects on business performance of consulting client firms. It means that the management's willingness to utilize consulting results and the achievements of consulting performance have a positive effect on the company's management performance. Conclusions - Consulting firms need to perform customer-oriented consulting by accurately recognizing what management consulting is required by the client firms. The academic significance of this study was that the research was conducted through structural empirical analysis, not only from the relationship of competency of consulting company to consulting performance, but also to the relationship of business performance of client firms. In addition, the practical implication of this study is that clients can actively utilize the results of consulting to lead business performance.

• 한국초등과학교육학회지:초등과학교육
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• 제27권1호
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• pp.23-30
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• 2008

The purpose of this study was to provide the basic data for development of consulting model in elementary science class. For this, some questions on the teachers' perception for science instruction were surveyed to teachers : 13-item-questionnaires were given to 233 teachers in elementary school. The results of this study were as follows: Most of teachers were little understanding and experience of the science instruction consulting. They sensed that their science instruction were difficult, especially experimental activity in science class. They desired consulting mightly in their teaching methods for experimental activity. And it was found that most of them had a mind of consulting participation. Thus it is necessary to inform them the need of the instructional consulting. And in case of the development for the consulting manual, it should be consider the above results.

• 생물환경조절학회지
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• 제18권3호
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• pp.266-272
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• 2009

국내 주요 과채류 농가, 국내외 컨설턴트 및 컨설팅 업체를 대상으로 하여 컨설팅 실태와 개선방향을 위한 설문조사를 수행하였다. 농가는 생산기술을 습득하기 위해서 컨설팅은 반드시 필요하며, 방문에 의한 컨설팅을 원하였다. 그러나 컨설턴트의 현장경험과 지식수준에 대하여는 신뢰성이 낮았다. 또한 컨설턴트의 과중한 업무로 방문 시 충분한 시간을 할여하지 않는다고 답하였다. 그리고 적합한 컨설팅을 위해서는 생산이력 관리시스템이 필요하다고 하였다. 3자간 공통 문항 결과에서는 계약기간(답변: 연간계약), 컨설팅 적정 수단(답변: 방문), 방문 시 컨설팅 시간(답변: $2{\sim}3$시간)등에 대하여는 대부분 공통적인 답변이었다. 그러나 일부 농가에서는 방문 시 컨설팅 시간을 연장하기를 원하였다. 컨설팅 공급자(컨설팅업체, 컨설턴트)와 수요자(농가) 간 가장 큰 차이를 나타낸 항목은 계약금 결정방법(답변 가계약 금액컨설팅 내용과 질)과 현재 정부 보조금 지원(답변: 적정확대)이었다.

• International Journal of Advanced Culture Technology
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• 제11권3호
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• pp.321-326
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• 2023

The purpose of this study is to create and present a formalized module of ISP (Information Strategy Plan), a smart factory consulting method that is helpful to companies or consultants who will build smart factories. Order of study is First, the theoretical research direction is established through the investigation of related papers. Second, ISP policy research practices are compared to derive practical implementation methods. Third, in order to derive a standardized module method related to the final smart factory ISP, related cases of the government and individuals are compared. As a result of previous research, ISP (Information Strategy Planning), a consulting methodology, is similar to Deming's PDCA, and is regarded as Plan (environment and current status analysis), Do (establishment of future model goals), Check (establishment of implementation plan), and Act (follow-up management). As a result of the study, we obtained the following results. The first step is to analyze the current status and identify the purpose of introduction and problems in plant operation. In the second step, establish a consulting plan and derive a proposal description, strategic task, and master plan. Step 3 establishes detailed action plans, evaluates consulting outputs and consulting, and reports performance. Step 4 is established as follow-up management consulting. The limitation of the study is that although related data were compared to develop the consulting methodology into a standardized module, FGI analysis through experts or Delphi survey were not conducted, so there is a limit to the reliability of the mapping results.

• 디지털융복합연구
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• 제13권5호
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• pp.129-137
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• 2015

본 연구는 정부지원 중소기업 융복합 컨설팅에 있어 컨설팅 신청동기가 품질지각과 결과활용도간의 경로에 미치는 영향을 확인하고자 진행하였다. 정부지원 컨설팅을 경험한 중소기업을 대상으로 설문조사를 실시하여 구조방정식모형분석 등을 실시하였으며 연구 결과는 다음과 같다. 첫째, 컨설턴트수행품질과 정부지원품질에 대한 지각은 컨설팅결과품질에 대한 지각에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 컨설턴트수행품질에 대한 지각은 컨설팅결과활용도에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 정부지원품질에 대한 지각은 컨설팅결과활용도에 영향을 미치지 않는 것으로 나타났다. 넷째, 컨설팅결과품질에 대한 지각은 컨설팅결과활용도에 정(+)의 영향을 미치는 것으로 나타났다. 다섯째, 컨설팅에 대한 비자발적 신청집단과 자발적 신청집단간의 경로에는 차이가 있는 것으로 나타났다. 본 연구 결과는 컨설턴트역량, 정부지원제도, 컨설팅에 대한 자발적 신청을 강화할 필요가 있음을 시사하고 있다.

• 한국융합학회논문지
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• 제9권10호
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• pp.285-291
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• 2018

이번 연구의 목적은 중소기업의 컨설팅성과 및 컨설팅 이해도에 대해 컨설팅 참여도, 전문성 및 컨설팅 능력의 효과를 확인하는 데 있다. 이번 연구는 AMOS 22.0와 같은 통계분석을 수행함으로써 컨설팅 참여 수준, 컨설팅 이해도 및 컨설팅 성과 간의 상호 관계를 파악하기 위해 탐구적 분석과 측정 모델을 실시하였다. 연구 결과는 다음과 같다. 첫째, 두번째 컨설팅 참여 수준, 컨설팅 전문성과 컨설턴트 능력은 컨설팅 성과 및 컨설팅 파악에 긍정적인 영향을 미친다. 세 번째로 컨설팅 이해도는 컨설팅 성과에 긍정적인 영향을 미치지는 않는다. 이번 설문조사에 따르면 컨설팅 참여 수준, 전문성과 능력을 통해 좋은 컨설팅 성과를 내는 것이 중요하다. 컨설팅 성과에 대한 컨설팅 이해도는 영향을 주지 않는다.

• 수산해양교육연구
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• 제29권3호
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• pp.847-856
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• 2017

The purpose of this study was to develop a teaching model to improve teaching demonstration competence of pre-service Fisheries and Marine teachers through class consulting. The results were as follows: First, the results of a survey on perception of 19 pre-service teachers showed that most of them did not know exactly about the teaching demonstration. Second, a teaching model through class consulting was developed in four stages: Preparation for class, doing lesson, watching lesson, reflecting class. Third, the developed lessons model was applied for 6 weeks, but it was hard to expect much change just for 6 weeks. If discussions about the content of the lesson plan are haven during prior class consulting, this will be helpful for pre-service teachers in making the real teaching plan. The class performer have to write a report on class analysis because it is necessary to try systematic analysis on teaching demonstration.

• 농촌계획
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• 제16권3호
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• pp.77-85
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• 2010

The objective of this study is to analyze demands and important level of rural amenity resources information in rural development consulting. For this study, the questionnaire survey was implemented to regional development consulting companies and organizations with three parts. The first part is about the methodologies in using for the rural development consulting, particularly, the collect processes of the amenity resources information and methods to establish development strategy are included in the questionnaire. In second part, essential factors for constructing the information system of rural amenity resources are investigated. Finally, the rural development project types were classified, and performed an analysis of important level for the rural amenity resources utilizing AHP technique. According to results of this study survey, the demands from residents are the most important factor for establishing rural development plan, and the relationship among neighboring regions and the amounts of rural amenity resources are also considered as important factors. The most important rural amenity resources are different as rural development project types.