• Title/Summary/Keyword: communication skill

Search Result 488, Processing Time 0.026 seconds

Current Status and Improvement Plan for Foreign Construction Laborer (외국인 건설 근로자 현황 및 개선방안)

  • Park, Hee-Sung
    • The Journal of the Korea Contents Association
    • /
    • v.15 no.9
    • /
    • pp.555-561
    • /
    • 2015
  • The construction industry is a labor-oriented and quality, cost, and schedule performance is effected by technicians. However, the construction industry have faced a labor shortage problem. Therefore, technician graying and no new workers inflow cause labor shortage and decline of worker's skill level. The utilization of foreign technicians instead of domestic technicians has been increased in the construction industry. This paper performed questionnaire survey for 43 managers on 14 project fields to determine the current status and problems of construction technicians and to propose a improvement plan. As a result, most foreign technicians are carpenters and iron workers, but the skill levels are generally lower than domestics. The major problems for foreign technicians are communication and non-skilled. Then, labor productivity and accident rates of foreign technicians are higher than domestics. This paper proposes that skill training programs, language lessons, and multi-cultural programs are effective to improve foreign workers' problems.

A Study of Leadership Training Program Demands of First-Line Nurse Managers in University Hospitals (일선 간호관리자의 리더쉽 프로그램 요구 조사)

  • Go, Myeong-Suk
    • The Korean Nurse
    • /
    • v.37 no.1
    • /
    • pp.107-115
    • /
    • 1998
  • There is an important concern regarding the First-line nurse manager's leadership because of the recognition that effectiveness of Leadership in this position results in benefits for the whole health care organization. So knowledge and practice of effective leadership behavior are now more essential to nursing than ever before. First-line Nurse Managers must be effective leaders to meet today's challenge because staff nurse, patient are affected by them. So the purpose of this study was to identify and to analyse the need for Leadership program of First-Line nurse managers in university hospitals. There were three major purposes of this study. First, identify First-line nurse managers general characteristic, second, identify their experience of leadership training, third, identify and analysis their demands for leadership training program. The subjects for this study was 167 First-line nurse manager randomly from 18 university hospitals in Korea. The data were collected through questionnaires from Oct. 13th to Nov. 20th, 1997, data was analysed using frequencies and percentages. Especially the steps of analysis of descriptions were as follows: Initial analysis centered on the identification of the demands of first-line nurse managers. Later analysis collapsed the demands into broad categories. From the collect data, 283 demands of first-line nurse managers were identified. These demands were then sorted into 3 broad categories that included : Self development as first-line nurse managers, relationship with others, and practice. The result of the study were as follows ; 1) Most of nurse managers(79.6%) had leadership training course and had good experience to improve self leadership. 2) Their demands of leadership training course are as follows First, for self as first-line nurse managers, they want to learn leadership theory, identify their leadership style and then develop their leadership skill. Second, for others as first-line nurse managers, they want to improve their communication skill, empowering others, relationship with others. Third, for patients as first-line nurse managers, improve their knowledge of practice. From the above finding, this study can be suggested the following; 1. Develope a leadership training course to improve first- line nurse manager's leadership skill according to their demands, so they will be better able to lead staff nurses for organization purposes. 2. When develope leadership training program, it must be contained the factors which first-line nurse managers want to learn.

  • PDF

A Study on Relative Importance and Priority of the Competency of B2B Salesperson Using AHP : Gap in Perception between Suppliers and Buyers (AHP 분석을 활용한 B2B 영업사원 역량의 상대적 중요도와 우선순위 연구 : 공급사와 구매사 간의 인식차이)

  • Ahn, Byeonghoon;Kim, Seung-chul;Lee, Taewon
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.43 no.3
    • /
    • pp.191-203
    • /
    • 2020
  • This study aims to present the differentiating factors of B2B salesperson competency through comparing the suppliers and buyers in Korean steel industry in their perception on the importance and priority of B2B salesperson competency. Based on previous studies, analysis on B2B salesperson competency has been analyzed using the B2B salesperson performance competency measure factors and appropriately reorganizing them for better application to the steel industry. The required performance competencies of B2B salesperson can be categorized into 3 different types, namely social exchange competency, advisory sales competency, and skill & knowledge competency. AHP analysis was performed for analyzing the relative importance of B2B salesperson competency based on the factors of previous studies, in which categorization of the aforementioned types had been done. As the result, first, it has been confirmed that there is a difference in 1st layer main factors between the supplier group and buyer group. The supplier group valued the advisory sales competency, while the buyer group valued skill & knowledge competency. Second, it has been proved that there is same result of relative importance in 2nd detailed factors between the supplier group and buyer group. Both group confirmed that customer member, identify customer needs and communication skill are very important factors. Third, as the result of analysis on the gap between B2B salesperson competency of the suppliers and buyers, the gap in the product knowledge and sales team member need improvement for buyer's satisfaction according to overall results of relative importance and priority. The steel supplier was able to develop B2B salesperson competency according to the buyers' needs based on the result of this study, and furthermore it is expected that this study will be able to contribute to increase in buyer competitiveness through differentiation in B2B salesperson competency.

Study on application of information and communication technology in special education (특수교사들의 정보통신기술 활용에 관한 실태 및 인식)

  • Han, Dong-Wook;Kang, Min-Chae
    • Journal of the Korean Data and Information Science Society
    • /
    • v.23 no.5
    • /
    • pp.927-937
    • /
    • 2012
  • We conducted a survey methodology to study current state of Information & Communication Technology (ICT) application for teachers in special education. The analysis of 103 sample data shows the media type and usage frequency, the reason of ICT application, the awareness of ICT training program necessity and the detail training program. We divided two groups by work experience in education based on time when ICT curriculum adapted in special education department. The several differences of ICT usage and skill levels in managing ICT of two groups are statistically significant.

A Study on the Characteristics of Airline's CRM (Crew Resource Management) Training Programs and Flight Crews' Satisfaction (항공사 CRM 훈련과정 특성에 따른 승무원 훈련만족도 연구)

  • Yeom, Kwang Yul;Kim, Kee Woong;Park, Sung Sik
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.22 no.3
    • /
    • pp.50-59
    • /
    • 2014
  • It has been focused on that the major reasons of aircraft accidents resulted not from human error but from the failure of teamwork or communication in 1980's. Such opinions were suggested in the workshop, so called, "Resource Management on the Flight Deck" by NASA in 1979. The researchers agreed the fact the source of human error was originated from the failure in teamwork, communication or even in leadership of captain. Due to the rapid development of aircraft technologies, the reasons for aircraft accident could be easily found out. According to the analysis results of the technology, most of reasons for the accident might directly be connected not to human error or stick-Rudder skill but to situational awareness, communication, leadership or decision making in the aircraft. This paper has tried to research empirically the satisfaction of flight crews who have gone thorugh CRM training in the commercial airline. Based on the quantitative scale by J. Ford et al. (2014), this paper has proved which characteristics of CRM training has a positive impact on the overall satisfaction of CRM training. It was proven that the teamwork and decision making programs among CRM training have a major effect to the satisfaction level of flight crews.

Study of Nurse's Interpersonal Conflict and Communication (간호사의 인간관계 갈등과 의사소통에 관한 조사연구)

  • Cho, Nam-Ok;Hong, Yeo-Shin;Kim, Hyun-Sook
    • The Journal of Korean Academic Society of Nursing Education
    • /
    • v.7 no.2
    • /
    • pp.369-378
    • /
    • 2001
  • It is important for nurses to try to improve their interpersonal relationship and communication skill. The purpose of this study was to examine the nurse's inerpersonal conflict and expression with physicians, other nurses and patients & their caregivers. A convenient sample of 62 RN-BSN students were recruited. The data collection was done from August, 2001 to September, 2001. Nurses experienced the most conflicts with high-positioned nurses, then doctors, patients and their families, administrators, nurse-aid, nurse colleagues and lower-positioned nurses. There was a significant correlation between nurse's interpersonal conflict with doctors and nurse's age & career, between with high-positioned nurses and region of hospitals & nurse's position. The expression that nurses least-like from physicians was 'Do it as order'. From other nurses was 'manner of speech such like order'. And from patients and their family was 'naming such like young lady or sisters'. The other side, the expression that nurses most like expression from physicians and ohter nurses was 'You are excellent'. From patients and their family was 'You are kindness'. In conclusion, it is necessary to improve nurse's communication skills and interpersonal relationships.

  • PDF

Prototyping a NFC based TCG and its Convenience Analysis (NFC 기반의 TCG 프로토타입 개발과 편의성 분석)

  • Ha, Joung-Min;Cho, Sung Hyun;Kang, Sin-Jin
    • Journal of Korea Game Society
    • /
    • v.15 no.4
    • /
    • pp.39-48
    • /
    • 2015
  • In this paper, we developed a board game prototype, which is a trading card game (TCG) based on near field communication (NFC), in order to compare the convenience between an analog style board game and its corresponding digitalized board game based on NFC. Especially we try to maintain the advantages of an analog style board game such as social fellowship and communication skill in developing its corresponding digitalized TCG game. 20 players participated in our experiments, and each team consists of 2 payers. After they play an analog card game and its corresponding digitalized card game, they answer our survey questionnaires. We can confirm that the NFC TCG offers more convenience to players than its corresponding analog card game according to survey results.

Comparison of Ideas of Dental Hygiene Education Programs between Korea and America (한국과 미국의 치위생 교육이념의 비교)

  • Kim, Nam-Hee;Jang, Sun-Ok;Jun, Hyun-Sun;Kim, Young-Nam;Chung, Won-Gyun
    • Journal of dental hygiene science
    • /
    • v.6 no.3
    • /
    • pp.193-199
    • /
    • 2006
  • The purpose of this study was to compare the ideas of dental hygiene education programs between Korea and America. The America dental hygiene education program aimed at development capacity such as comprehensive dental hygiene care, critical thinking and problem solving, self-assessment skill to prepare for and engage in life-long learning, effective interpersonal and communication skill which evidence-based approach to dental hygiene process.

  • PDF

Survey of Awareness of Chinese Tourists on Korean Medical Tourism (한국 한방의료관광에 대한 중국 관광객 인식도 조사연구)

  • Lee, Jeong-Man;Moon, Kyung-Won;Lee, Jeong-Yeol;Kim, Eung-Suk;Son, Chang-Gue
    • The Journal of Internal Korean Medicine
    • /
    • v.33 no.1
    • /
    • pp.54-61
    • /
    • 2012
  • Objectives : This study aimed to obtain general information for the design of a medical tourism plan toward Chinese using Korean medicine (KM). Methods : A questionnaire was asked of Chinese tourists regarding of Korea traditional medical tourism. 148 valid responses were obtained and their awareness of KM, and preferred subject and decision factors for their participation in Korea traditional medical tourism were analyzed using SPSS version 12.0. Results : 72% of respondents showed over a moderate degree of interest in medical tourism of KM. The most preferred subject was skin aesthetics, followed by medical check-ups and rehabilitation. Medical skill level, communication, and medical cost were indicated as the important factors for participants' decisions about KM-based medical tourism. Conclusions : Medical tourism could be a potential avenue for development by the KM-based Korean medical industry. Cosmetic-associated medical services are recommended, and enhanced public relations about KM-medical skill levels are strongly suggested for Chinese tourists.

Clinical Nurses' Interpretation of the Experiences of Breast Cancer Women after Breast Conservative Operation (유방암 여성의 유방보존술 후 경험에 대한 임상 간호사의 인지)

  • Jun, Myung-Hee
    • The Journal of Korean Academic Society of Nursing Education
    • /
    • v.13 no.2
    • /
    • pp.284-291
    • /
    • 2007
  • Purpose: Even though the breast is not removed, women with a breast conservative operation(BCO) are suffering from the psychosocial distress comparable with mastectomies. The purpose of this study was to identify how clinical nurses view essential nursing problems and nursing approaches to post operative breast cancer experiences. Method: To identify the clinical nurses's interpretation, they were asked to respond to a case involving a woman struggling with breast cancer. The nurses' responses were analyzed using a manifest content analysis strategy to determine themes in problem identification and nursing care strategies. Result: The clinical nurses recognized that most of the patient's experiences originated from a psycho-social problem. Fifteen nurses(83%) interpreted the breast cancer woman's experience derived from her psychosocial problem. They identified the most effective nursing approaches for breast cancer women following surgery as counseling and providing information. Conclusion: In conclusion, the results revealed that a psychosocial skill including an empathic communication skill is essential for excellent nursing in post operative patient care.

  • PDF