• 제목/요약/키워드: client importance

검색결과 106건 처리시간 0.027초

데이컴 (DACUM)기법을 이용한 의료급여관리사의 직무분석 (Job Analysis of Medical Care Client Managers based on DACUM)

  • 최정명
    • 한국직업건강간호학회지
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    • 제20권3호
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    • pp.299-307
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    • 2011
  • Purpose: The purpose of this study is to establish the standards for duty of Medical Care Client Managers and analyze the extent of accomplishment, importance, and difficulty according to the standards. Methods: The draft for duty of Medical Care Client Managers was formed by the method of developing a curriculum (DACUM) and data were collected from 185 Medical Aid Client Managers in 234 areas to evaluate the actual frequency of accomplishment, importance and difficulty in comparison with the standards for duties. Results: The standard duty draft for Medical Care Client Manager is composed of five separate groups of duties and thirty five tasks. The five duties are Case Management, Extension Approval, External Cause of Injury, Duplicate Claims and Other Administrations. Seven Tasks are allocated to each duty such as Case Management, Extension Approval and External Cause of Injury. Five tasks are allocated to 'Duplicate Claims' duty and nine tasks are allocated to 'Other Administrations' duty. Conclusion: From the results of analysis for duties, it was apprehensive about overburdened responsibilities and carelessness in professional duties. It was necessary to establish specific guidelines for duties because of redundent application or regional variation in frequency of accomplishing other administrative duties. It was necessary to relieve a regional disparity of business charge and also was necessary to propose an alternative plan to relieve the overburdened responsibilities.

클라이언트-서버 시스템에 대한 통제: 은행업체에 대한 사례연구 (The Controls of Client-Server System: Case Studies of Banks)

  • 이상재
    • 경영과학
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    • 제17권2호
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    • pp.97-113
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    • 2000
  • The introduction of client server systems raises some serious IS control concerns. Although client server systems increase system flexibility and compatibility, and facilitates system downsizing and process restructuring, multiple operating systems, database management systems, and platforms of client-server system increase th potential exposures and risks of the system. It is needed to recommend the effective control framework to mitigate risks. This paper suggests risks and control framework for client server system. The results of two case studies indicate that program and database management are important as program and data should be located and maintained in client and servers. It becomes difficult to manage divided programs and data logic that are distributed across clients and servers that have different platforms. The case studies of two banks show that the extent of distribution of program and data logic affects the importance of program and database management controls.

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원예치료에서 식물.자연 접촉이 지니는 치료적 요인 연구동향과 전망 (Research Analysis of the Therapeutic Factors in the Contact with Plant.Nature in Horticultural Therapy)

  • 최민희;조태동;서정근
    • 한국환경과학회지
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    • 제19권4호
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    • pp.517-525
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    • 2010
  • Horticultural therapy is a complementary therapy by trained professionals utilizing plant and horticultural activities as media to pursue the positive change of clients, which resulting from stimuli of plant nature, activities, and interaction with other people. Outdoor horticultural activities provide clients with the opportunities of the contact to nature such as fresh air and sunlight as well as plants. But the importance of plant nature to client's health has not been fully acknowledged compared to that of therapist's role and activities in horticultural therapy in Korea. In horticultural therapy it is possible for client to participate on the various levels from passive viewing to active gardening according to the client's ability. Therefore it is necessary for horticultural therapists to consider the therapeutic factors of plant nature to maximize the therapeutic effect of horticultural therapy. The purpose of the research is to clarify the therapeutic factors in the contact of client with plant nature and to emphasize those importance in horticultural therapy. From the review of the experimental researches five therapeutic factors were revealed: Natural light, plant natural view, natural sound, aroma(volatile oils of plants), and plant itself. This paper raises the importance of outdoor activities in horticultural therapy and the necessity for severely handicapped clients to the contact with plant nature, though passively.

Product Specification Management in Collaborative NPD: An Investigation of Problems and Good Practices in Electronics Industry

  • Lam, Ping-Kit;Chin, Kwai-Sang;Cheung, Wai-Ying
    • International Journal of Quality Innovation
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    • 제7권1호
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    • pp.35-47
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    • 2006
  • Client-supplier collaboration has been an imperative approach to new product development (NPD), in which a good product specification management system and practice is crucial to the assurance of product quality. This study investigates product specification management in client-supplier collaborative NPD. Based on the interviews and survey study, 12 problems and 13 good practices of product specification management are identified. It also compares the importance and degree of the implementation of the product specification practices in Hong Kong electronics industry. The results suggest that more intensive practices should be implemented for better product specification management.

분산 컴퓨팅 환경하에서의 데이타 자원 관리 (Data Resource Management under Distributed Computing Environment)

  • 조희경;안중호
    • 한국데이타베이스학회:학술대회논문집
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    • 한국데이타베이스학회 1994년도 DB산업기술 활성화를 위한 학술대회 및 기술 심포지움
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    • pp.105-129
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    • 1994
  • The information system of corporations are facing a new environment expressed by miniaturization, decentralization and Open System. It is therefore of utmost importance for corporations to adapt flexibly th such new environment by providing for corresponding changes to their existing information systems. The objectives of this study are to identify this new environment faced by today′s information system and develop effective methods for data resource management under this new environment. In this study, it is assumed that the new environment faced by information systems can be specified as Distributed Computing Environment, and in order to achieve such system, presents Client/server architecture as its representative computing structure, This study defines Client/server architecture as a computing architecture which specialize the fuctionality of the client system and the server system in order to have an application distribute and perform cooperative processing at the best platform. Furthermore, from among the five structures utilized in Client/server architecture for distribution and cooperative processing of application between server and client this study presents two different data management methods under the Client/server environment; one is "Remote Data Management Method" which uses file server or database server and. the other is "Distributed Data Management Method" using distributed database management system. The result of this study leads to the conclusion that in the client/server environment although distributed application is assumed, the data could become centralized (in the case of file server or database server) or decentralized (in the case of distributed database system) and the data management method through a distributed database system where complete responsibility and powers with respect to control of data used by the user are given not only is it more adaptable to modern flexible corporate environment, but in terms of system operation, it presents a more efficient data management alternative compared to existing data management methods in terms of cutting costs.

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Potential Complementary Knowledge, Collaborative Elaboration, and Synergistic Knowledge

  • Kim, Kyung Kyu;Shin, Ho Kyoung;Kong, Young Il
    • Asia pacific journal of information systems
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    • 제23권1호
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    • pp.107-132
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    • 2013
  • Despite the importance of knowledge complementarities (KC) to firm performance, very little is known about exactly what constitutes KC and how synergistic knowledge is created in KC. This research looks into the dimensionality of KC and how synergistic knowledge as an essential component of KC is generated in a process innovation (PI) project. We propose that KC consists of potential complementary knowledge, collaborative elaboration (CE) process, and synergistic knowledge. The model is investigated quantitatively, using a sample of 26 matched-pairs of client and consultant who participated in a PI project, and then qualitatively using interviews of a sub-sample of 7 matched-pairs of client and consultant. Data were collected in a longitudinal way at four different points during the four month project period. Results show that consultant's learning about the client's business occurs first and then client learning about IT capabilities follows through CE. With this enhanced clients' knowledge about IT capabilities, clients play an initiative role in designing the To-Be business processes, while consultants play a supporting role by introducing best practices or making suggestions based on their experiences. Future research implications as well as practical implications are also discussed.

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클라이언트 중심 가정방문 일상생활훈련이 인지지원등급, 노인의 인지기능, 작업수행, 일상생활수행도에 미치는 영향 (The Effects of Instrument-Activities Daily Living Training through Client-Centered Home Visitation on Cognitive Functions, Occupational Performance, and Instrument-Activities Daily Living among Elderly at the Cognitive Support Grade)

  • 손보영;방요순
    • 대한통합의학회지
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    • 제8권4호
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    • pp.143-154
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    • 2020
  • Purpose : This study aims to investigate the effect of instrument-activities daily living training through client-centered home visitation on the cognitive functions, occupational performance, and instrument-activities daily living of elderly at the cognitive support grade(Grade6). Methods : The subject of this study was a 66-year-old woman living in G Metropolitan City, who has been diagnosed with Alzheimer's and mild dementia. The study period was from March 17, 2020 through June 12, 2020, and the A-B-A' design, among the individual case experiments, was adopted as the study design. For the data analysis, descriptive statistic and visual analysis using graph were used for the change of cognitive functions, occupational performance, and instrument-activities daily living. Results : The instrument-activities daily living provided through client-centered home visitation improved the subject's cognitive functions, occupational performance(performance, satisfaction) and instrument-activities daily living. Conclusion : This study showed that daily life training through client-centered home visitation can help elderly people at the cognitive support grade select for themselves the problems of daily life caused by cognitive decline and practice specific action plans, thereby enabling them to maintain and improve the cognitive functions necessary for the performance of activities, such as comprehension, memory, and thinking skills. In addition, it is thought that the activities based on the subject's preferences, performance, and sense of importance assured the subject of feelings of motivation and the possibility of participation, and had a positive effect on the subject's performance speed and rate. With the above in mind, Instrument-activities daily living client-centered home visitation is proposed as a potential practical intervention program for individuals. It can help elderly people at cognitive support grade to maintain and improve their functions, thereby delaying the progress of their condition to severe dementia.

위탁급식 업체선정에 영향 미치는 요인에 대한 고객사의 중요도 인식 조사 (A Study of the Client′s Importance Perception on the Factors Affecting the Foodservice Management Contract)

  • 김현아;양일선;이보숙;박진영
    • Journal of Nutrition and Health
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    • 제37권5호
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    • pp.406-414
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    • 2004
  • The purposes of this study were 1) to investigate the importance level on factors affecting the foodservice management contract perceived by the clients in the office building, government and public offices and manufacturing company in Seoul and Kyungi 2) to compare the perceived importance levels of the present contract and future contract 3) to compare the perceived importance levels of the competitive bid with those of the private contract. To collect the data on the perceived importance level on the affecting the foodservice management contract, the questionnaires were developed by the delphi technique and modified by the pilot test. The questionnaires consisted of 4 categories and 19 items on the factors affecting the foodservice management contract and the importance level on the factors were measured by 5-likert scale. From March 12 to April 13 in 2003, the self-administrative questionnaires were mailed to 280 clients. The questionnaires were responded from the 50 clients (respondent rate: 25%). On the factors affecting the present contract and the future contract, among the 4 categories (the appropriateness of foodservice operation plan, the evaluation of the foodservice company, sales ability, the conditions of the cost in the contract), the importance level of the appropriateness of foodservice operation plan was higher than those of the other categories. In the comparison of the perceived importance level between the present contract and the future contract, the importance level of 4 items (sanitation and safety management plan, menu management plan, service management plan, food cost per meal) in the future contract were significantly higher than those in the present contract (p<.01, p<.05, p<.05, p<.01). There were the significant differences between the private contract and competitive bid on the factors affecting the present contract in the 3 items, which were $\ulcorner$renewal plan for interior and environment$\lrcorner$, $\ulcorner$strategic alliance with the contractor$\lrcorner$, $\ulcorner$lobby of the foodservice company$\lrcorner$ (p<.05, p<.05, p<.05). And on the factors affecting the future contract, there were significant differences in the 2 items, which were $\ulcorner$renewal plan for interior and environment$\lrcorner$and $\ulcorner$cost per meal$\lrcorner$in comparing the competitive bid and private contract (p<.05, p<.01). The clients perceived the appropriateness of foodservice operation plan was more important than the other categories in the future foodservice management contract. It was proposed that the foodservice management contract company should focus on the foodservice operation to satisfy the customers and clients in order to get more contract in the future.

경호${\cdot}$경비업체의 서비스 품질과 고객만족 (Service Quality and Client's Satisfaction of Security-Guard Company)

  • 강민완;장예진;이영선
    • 시큐리티연구
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    • 제10호
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    • pp.1-14
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    • 2005
  • 세계적으로 개인과 사회의 안전에 대한 관심은 1970년대 후반과 1980년대 초반에 점점 늘어난 국제적 테러와 국내 폭력 범죄들 때문에 나날이 깊어져가고 있다. 특히, 지난 2001년 9.11 테라를 기점으로 경호산업은 전 세계적으로 급속하게 성장하고 있다. 그에 따라 우리나라 보안 서비스의 수요와 공급 또한 폭발적으로 증가하고 있다. 그 중 요인 경호서비스 보다는 시설 경호서비스가 더욱 활발해지고 있는 추세이다. 현재 우리나라 대부분의 경호${\cdot}$경비업체 역시 시설경비를 주로하고 있다. 이처럼 기계장비, 시스템 등 시설서비스 품질의 중요성이 대두되고 있음에도 불구하고 정작 경호${\cdot}$경비학 연구 영역에서는 서비스 품질과 고객 만족의 관계에 대한 연구가 매우 미흡한 실정이다. 연구목적을 달성하기 위하여 경호${\cdot}$경비업체의 시설서비스를 이용하는 고객에 있어 사회인구학적 특성에 따라 서비스 품질이 고객의 만족도에 미치는 차이점을 비교${\cdot}$분석하고 서비스 품질이 고객만족도에 미치는 영향을 규명하고 우리나라의 경호${\cdot}$경비업체의 앞으로의 발전 방향을 제시하고자 한다. 첫째, 경호${\cdot}$경비업체 서비스 품질이 사회인구학적 특성에 따라 어떠한 영향을 미치는가. 둘째, 경호${\cdot}$경비업체의 사회인구학적 특성에 대한 고객만족에 미치는 영향. 셋째, 서비스의 품질이 고객만족에 어떠한 영향을 미치는가.

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고객지향행정을 위한 도시정보시스템의 발전방안 (Constructing an Urban Information System for Client-oriented Public Administration)

  • 김광주
    • 한국지리정보학회지
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    • 제3권4호
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    • pp.50-62
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    • 2000
  • 이 연구는 고객지향행정의 시각에서 지방자치단체에서의 도시정보시스템(UIS)을 재조명하고 있다. 이 연구는 먼저 도시정보시스템의 기본구조를 제시하고, 광역자치단체의 UIS 사례를 분석하여 도시정보시스템의 구축과 활용과 관련된 문제점들을 도출한다. 사례분석의 결과에 따르면, 지방자치단체의 GIS는 실무부서의 필요에 따라 추진되고 있으므로 실무자용 GIS에 초점을 두고 있다. 반면 GIS에 대한 시민의 수요조사에는 미흡했으며, UIS를 통한 시민의 도시행정수요를 예측하는데 필요한 행정구역도와 기초행정통계체제에 대한 관심이 낮았다. 결론으로 이 연구는 고객지향행정을 위한 도시정보시스템의 발전방안으로 시민의 UIS 수요조사의 실시, 생활GIS의 구축, 인터넷 GIS의 모색, 행정구역도와 정부통계체제의 정비 등을 제시하고 있다.

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