International Journal of Quality Innovation

Korean Society for Quality Management (한국품질경영학회)
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Product Specification Management in Collaborative NPD: An Investigation of Problems and Good Practices in Electronics Industry

  • Lam, Ping-Kit (Department of Manufacturing Engineering & Engineering Management City University of Hong Kong) ;
  • Chin, Kwai-Sang (Department of Manufacturing Engineering & Engineering Management City University of Hong Kong) ;
  • Cheung, Wai-Ying (Department of Manufacturing Engineering & Engineering Management City University of Hong Kong)
  • Published : 2006.04.01
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Abstract

Client-supplier collaboration has been an imperative approach to new product development (NPD), in which a good product specification management system and practice is crucial to the assurance of product quality. This study investigates product specification management in client-supplier collaborative NPD. Based on the interviews and survey study, 12 problems and 13 good practices of product specification management are identified. It also compares the importance and degree of the implementation of the product specification practices in Hong Kong electronics industry. The results suggest that more intensive practices should be implemented for better product specification management.

Keywords

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