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Product Specification Management in Collaborative NPD: An Investigation of Problems and Good Practices in Electronics Industry  

Lam, Ping-Kit (Department of Manufacturing Engineering & Engineering Management City University of Hong Kong)
Chin, Kwai-Sang (Department of Manufacturing Engineering & Engineering Management City University of Hong Kong)
Cheung, Wai-Ying (Department of Manufacturing Engineering & Engineering Management City University of Hong Kong)
Publication Information
International Journal of Quality Innovation / v.7, no.1, 2006 , pp. 35-47 More about this Journal
Abstract
Client-supplier collaboration has been an imperative approach to new product development (NPD), in which a good product specification management system and practice is crucial to the assurance of product quality. This study investigates product specification management in client-supplier collaborative NPD. Based on the interviews and survey study, 12 problems and 13 good practices of product specification management are identified. It also compares the importance and degree of the implementation of the product specification practices in Hong Kong electronics industry. The results suggest that more intensive practices should be implemented for better product specification management.
Keywords
Product Specification; Client-Supplier Collaboration; New Product Development; Hong Kong Electronics Industry;
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