• Title/Summary/Keyword: business process analysis

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Study on the Business Process Modeling scheme using the Context Analysis methodology (상황 분석 방법론을 적용한 효율적 비즈니스 프로세스 모델링 방안에 관한 연구)

  • You, Chi-Hyung;Sang, Sung-Kyung;Kim, Jung-Jae;Na, Won-Shik
    • Journal of Digital Contents Society
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    • v.9 no.4
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    • pp.661-667
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    • 2008
  • The dynamics of business cycles has been changed by the macroscopic economic forces because of the introduction of new technical know-how each year. These the dynamics of business has a significant influence on the investment of enterprise in the information communication field. Today, the most important goal of the IT investment is simply not to lower the production cost any more, but to improve the usefulness for the customers and partners in order to obtain the optimized mass products. Therefore, the enterprises have been concentrating their all abilities on the automation, integration, and optimization of business process using BPM. In addition, they are concentrating their efforts on the business expansion by approaching the technical aspect using RFID application system. However, in order to accomplish a successful enterprise ability, the technical view, business process view, and organization view must be considered together. We suggested the method considering organization view, via the technical element, i.e., RFID system for approaching the business process. Furthermore, we tried the optimization of assignment using Context Analysis methodology and proposed the method to reduce the element with respect to the time, human, and expense by applying the Case Study method that minimizes the iteration times through the transmitted processing procedure and type. The proposed method gave us the expectation that it will bring out the innovative improvement with respect to the time, expense, quality, and customer's satisfaction in the process from the analysis of business process to the analysis and design of system.

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A Strategic Alliance for e-Commerce Companies: Guidelines of Alliance Process (전자상거래 기업의 전략적 제휴에 관한 연구: 제휴과정의 가이드라인)

  • 권순범;김서형
    • The Journal of Society for e-Business Studies
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    • v.7 no.1
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    • pp.1-17
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    • 2002
  • Business environment for e-commerce companies have been rapidly changed for the last several yens and they have found out that strategic alliance as one of the important and practical means to cope with the dynamic environment. Despite the increasing number of e-commerce company's strategic alliances during last several years, there have been few studies made on strategic alliance which reflect the e-commerce company's uniqueness: dynamism, time to market, If-based business, etc. In order to reflect this uniqueness, we attempt to derive guidelines of alliance process for e-commerce companies in three aspects: 1) resource system analysis, 2) value chain analysis, and 3) If-based strategic alliance implementation and management. Finally, we propose the integrated process of strategic alliance for e-commerce companies including those proposed guidelines.

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Variability Dependency Analysis for Generating Business Process Models based on Variability Decisions (가변성 결정기반 BPM 생성을 위한 가변성 의존관계 분석)

  • Moon, Mi-Kyeong
    • The KIPS Transactions:PartD
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    • v.16D no.5
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    • pp.791-800
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    • 2009
  • Recently, the business process family model (BPFM), which is new approachfor assuring businessflexibility and enhancing reuse in application development with service oriented architecture (SOA), was proposed. The BPFM is a model which can explicitly represent the variabilities in business process family by using the variability analysis method of software product line. Many business process models (BPM) can be generated automatically through decision and pruning processes from BPFM. At this time, the variabilities tend to have inclusive or exclusive dependencies between them. This affects the decision and pruning processes. So far, little attention has been given to the binding information of variability dependency in the BPFM. In this paper, we propose an approach for analyzing various types of dependency relationships between variabilities and representing the variability and their relationships as a dependency analysis model. Additionally, a method which can trace the variabilities affected by a decision on the dependency analysis model is presented. The case study shows that the proposed approach helps to reduce the number of variability decision and to solve a disagreement of functions in BPM produced by incorrectly deciding the variability.

A Colored Workflow Model for Business Process Analysis (비즈니스 프로세스 분석을 위한 색채형 워크플로우 모델)

  • Jeong, Woo-Jin;Kim, Kwang-Hoon
    • Journal of Internet Computing and Services
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    • v.10 no.3
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    • pp.113-129
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    • 2009
  • Abstract Corporate activities are composed of numerous working processes and during the working flow, various business processes are being created and completed simultaneously. Enterprise Resources Planning (ERP) makes the working process simple, yet creates more complicated work structure and therefore, there is an absolute need of efficient management for business processes. The workflow literature has been looking for efficient and effective ways of rediscovering and mining workflow intelligence and knowledge from their enactment histories and event logs. As part of studies to analyze and improve the process, the concepts of 'Process Mining', 'Process re-discovery', 'BPR (Business Process Reengineering)' have appeared and the studies for practical implementation are proactively being done. However, these studies normally follow the approach throughout data warehousing for log data of process instances. It is very hard for these approaches to reflect user's intention to the rediscovering and mining activities. The process instances designed based on the consideration of analysis can make groupings effectively and when the analysis demand of user changes within the analysis domain can also reduce the cost of analysis. Therefore, the thesis proposes a special type of workflow model, which is called a colored workflow model, that is extended from the ICN (information control net) modeling methodology by reinforcing the concept of colored token. The colored tokens represent the conceptual types of constraints and criteria that can be used to classifying and grouping the workflow intelligence and knowledge extracted from the corresponding workflow models' enactment histories and event logs. Through the runtime information of process instances, it makes possible to analyze proactive and user-oriented process with the goal of deriving business knowledge from the beginning of process definition.

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Web-base integrated BPM system framework for the new product development of automotive suppliers (자동차 부품업체를 위한 웹 기반 통합 신제품 개발 BPM 시스템 Framework)

  • 유석규;최병규;황현철;사공극
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2003.06a
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    • pp.34-37
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    • 2003
  • This paper proposes a BPM(Business Process Management) system framework for the NPD(New Product Development) of automotive suppliers. Recently many enterprises change their organization from function-oriented to process-oriented through BPR (Business Process Reengineering). Especially, based on quality systems like QS9000, it is required to documented business processes and continuously improve these processes for customer satisfaction. NPD, the most significant function for industrial competition, is reinforced by the best practices business process to satisfy the requirements of quality systems. The main objective of the paper is the development of the information system that supports the best practices process management. For this, first, we define the requirements of BPM system for NPD based on the viewpoint analysis, and then propose a DES (Design Execution System) framework based on dynamic workflow engine. The DES is addressed in the characteristics of a NPD business process, integrated project management, and process execution. A prototype DES system has been developed in the web environment. Its validity is demonstrated by applying it to an automotive supplier.

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Analysis of Social Relations Among Organizational Units Derived from Process Models and Redesign of Organization Structure (프로세스 모델에서 도출한 조직간 사회관계에 대한 분석과 조직 재설계)

  • Choi, Injun;Song, Minseok;Kim, Kwangmyeong;Lee, Yong-Hyuk
    • Journal of Korean Institute of Industrial Engineers
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    • v.33 no.1
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    • pp.11-25
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    • 2007
  • Despite surging interests in analyzing business processes, there are few scientific approaches to analysis and redesign of organizational structures which can greatly affect the performance of business processes. This paper presents a method for deriving and analyzing organizational relations from process models using social network analysis techniques. Process models contain information on who performs which processes and activities, along with the assignment of organizational units such as departments and roles to related activities. To derive social relations between organizational units from process models, three types of metrics are formally defined: transfer of work metrics, subcontracting metrics, and cooperation metrics. By applying these metrics, various relations among organizational units can be derived and analyzed. To verify the proposed method and metrics, they are applied to standard process models of the semiconductor and electronic, and automotive industry in Korea. This paper presents a taxonomy for diagnosing organization structure based on the presented approach. The paper also discusses how to combine analyses in the taxonomy for redesign of organizational structures.

An Object-Oriented Process Modeling for the Development of the Integrated Logistics Support (민간부문에서의 ILS 개발에 관한 연구 - 객체지향 물류 프로세스 모델링의 응용을 중심으로)

  • 고일상;김재전
    • The Journal of Society for e-Business Studies
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    • v.3 no.2
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    • pp.179-202
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    • 1998
  • This study reviews the concept of Integrated Logistic Support(ILS), ILS standards, ILS elements, and the processes of developing ILS elements and Logistics Support Analysis(LSA). It also examines the potentials of applying ILS development process to building CALS systems in commercial sectors in order to accomplish business process innovation and achieve life-cycle cost savings in product and equipment management. In order to utilize the ILS approach for commercial industries, we need customizing the process of Logistics Support Analysis defined in MIL-STD-1388-lA. The success of ILS implementation depends on the determination of the range of ILS elements in relation with the application environment, and the appropriate development of those elements. During the development process, in order to analyze and design logistics flow processes and supporting activities, we suggest the object-oriented logistics process modeling approach with basic concepts and constructs embedded in objects. Several diagrams including Class Diagram, Class-Instance Diagram, and Integrated Instance Diagram, are provided. Simple Steps to follow are suggested for the analysis and design of inter-organizational logistics flow and support processes. The outcomes of the study are expected to contribute to stimulating the utilization of ILS concepts and development process during building commercial CALS systems.

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A BPM Activity-Performer Correspondence Analysis Method (BPM 기반의 업무-수행자 대응분석 기법)

  • Ahn, Hyun;Park, Chungun;Kim, Kwanghoon
    • Journal of Internet Computing and Services
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    • v.14 no.4
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    • pp.63-72
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    • 2013
  • Business Process Intelligence (BPI) is one of the emerging technologies in the knowledge discovery and analysis area. BPI deals with a series of techniques from discovering knowledge to analyzing the discovered knowledge in BPM-supported organizations. By means of the BPI technology, we are able to provide the full functionality of control, monitoring, prediction, and optimization of process-supported organizational knowledge. Particularly, we focus on the focal organizational knowledge, which is so-called the BPM activity-performer affiliation networking knowledge that represents the affiliated relationships between performers and activities in enacting a specific business process model. That is, in this paper we devise a statistical analysis method to be applied to the BPM activity-performer affiliation networking knowledge, and dubbed it the activity-performer correspondence analysis method. The devised method consists of a series of pipelined phases from the generation of a bipartite matrix to the visualization of the analysis result, and through the method we are eventually able to analyze the degree of correspondences between a group of performers and a group of activities involved in a business process model or a package of business process models. Conclusively, we strongly expect the effectiveness and efficiency of the human resources allotments, and the improvement of the correlational degree between business activities and performers, in planning and designing business process models and packages for the BPM-supported organization, through the activity-performer correspondence analysis method.

Analysis of Startup Process based on Process Mining Techniques: ICT Service Cases (프로세스 마이닝 기반 창업 프로세스 분석: ICT 서비스 창업 사례를 중심으로)

  • Min Woo Park;Hyun Sil Moon;Jae Kyeong Kim
    • Information Systems Review
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    • v.21 no.1
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    • pp.135-152
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    • 2019
  • Recently there are many development and support policies for start-up companies because of successful venture companies related to ICT services. However, as these policies have focused on the support for the initial stage of start-up, many start-up companies have difficulties to continuously grow up. The main reason for these difficulties is that they recognize start-up tasks as independent activities. However, many experts or related articles say that start-up tasks are composed of related processes from the initial stage to the stable stage of start-up firms. In this study, we models the start-up processes based on the survey collected by the start-up companies, and analyze the start-up process of ICT service companies with process mining techniques. Through process mining analysis, we can draw a sequential flow of tasks for start-ups and the characteristics of them. The analysis of start-up businessman, idea derivation, creating business model, business diversification processes are resulted as important processes, but marketing activity and managing investment funds are not. This result means that marketing activity and managing investment funds are activities that need ongoing attention. Moreover, we can find temporal and complementary tasks which could not be captured by independent individual-level activity analysis. Our process analysis results are expected to be used in simulation-based web-intelligent system to support start-up business, and more cumulated start-up business cases will be helpful to give more detailed individual-level personalization service. And our proposed process model and analyzing results can be used to solve many difficulties for start-up companies.

Business Activity Monitoring Using Process-based Event Analysis (프로세스 기반 이벤트 분석을 이용한 비즈니스 활동 모니터링)

  • Son, Sung-Ho;Jung, Jae-Yoon;Kang, Suk-Ho;Cho, Nam-Wook
    • The Journal of Society for e-Business Studies
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    • v.12 no.2
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    • pp.219-231
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    • 2007
  • Based on a complex event processing technique, an event analysis method for Business Activity Monitoring(BAM) is developed to provide an early warning for on-going events so that process managers effectively detect and monitor potential risks prior to the completion of the events. In this study, process-based event monitoring procedures to extract events with significant risks are presented; Complex event patterns are defined from historical event log data and risks of events are evaluated based on the patterns. A process-based event monitoring architecture for BAM is also presented. The proposed method has been applied to a service process of a home shopping company.

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