• 제목/요약/키워드: behavior intension

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온라인 Social Shopping 사이트 이용의도에 영향을 미치는 요인에 관한 연구 (Factors Influencing Acceptance of Online Social Shopping Site)

  • 강유리;박철
    • 한국IT서비스학회지
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    • 제10권1호
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    • pp.1-20
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    • 2011
  • The market structure and consumer characteristics are changing dynamically according to internet shopping industry developing based on Web 2.0. But, there is absent typical online service after 'Cyworld.' The social shopping sites based on social networking reflect to present phenomenon that collective intellect, information sharing, participate in making information. The social shopping sites are not limited in particular shopping sites but include all of sites in online. So, consumers can copy various products and display on their own blog provided from social shopping sites and make some purchase reviews and any comments about products can lead transactions among social shopping sites. So, it might be a one of meta-shopping mall like 'Naver.' As the social shopping sites are new form, we just applied to TAM theory to figure out acceptance factors using SEM. The perceived enjoyment affect to usefulness, ease of use and using intension. The perceived ease of use also affect to usefulness and the usefulness affect to using intension positively. But the perceived ease of use was for nothing in using intension. Finally, we provided managerial implications to activate domestic online shopping industry and theoritical meaning using extended TAM.

The Effect of Bakery Customers Product and Service Quality Factors on Value Perception, Customer Satisfaction and Behavioral Intentions: Focused on Famous Bakery Customers

  • HONG, Pil-Tae
    • 한국프랜차이즈경영연구
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    • 제11권3호
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    • pp.7-18
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    • 2020
  • Purpose: Recently, information on 'Delicious Restaurants (Mat-zip)' and 'Famous Bakeries' can be obtained through various media such as TV, Internet search, and SNS, and the culture of finding and sharing them has become a trend. Since PZB's SERVQUAL, there have been many studies measuring service quality, leading to hotels, restaurants and coffee shops. These studies of service quality include product quality in the service quality dimension. Hotels, restaurants, and coffee shops are provided with intangible services while customers visit and stay, but 'Delicious Restaurants (Mat-zip)' and 'Famous Bakeries' often stop by to buy products and return home. Therefore, the study on the effect of quality on customer behavior on 'Delicious Restaurants (Mat-zip)' should consider product quality separately. In this study, we want to study how each quality element affects the perceived value and response of customers by separating product quality and service quality. Research design, data, and methodology: This study tested the structural model of how the quality of products and services of famous bakeries affect customers' perceived value and response. As the quality factors, products, tangible services, and employee services were adopted, and perceived values adopted utilitarian and hedonic values, and customer responses adopted customer satisfaction and behavior intention. For this study, 203 survey data with experience using famous bakeries were analyzed using SPSS 22.0 and AMOS 22.0. Result: The research results are as follows. First, product quality positively influenced utilitarian value, hedonic value, and customer satisfaction, tangible service quality positively influenced utilitarian value, and employee service quality positively influenced hedonic value. Second, utilitarian value had a positive effect on behavioral intention, and hedonic value had a positive effect on customer satisfaction. Conclusions: In a famous bakery, it is basic that product quality should be given priority, and for customer satisfaction, employee service quality is half as important. In addition, for Behavior Intension (revisit by the customer), in addition to product quality, the quality of tangible services and employee services should be maintained at a quarter level.

계획된 행동이론(TPB)을 이용한 소비자의 대체육 구매의도에 관한 연구 (A Study of Consumers' Intentions to Purchase Alternative Meats Using the Theory of Planned Behavior)

  • 김원빈;안주영;엄지범
    • 농촌지도와개발
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    • 제30권3호
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    • pp.143-155
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    • 2023
  • Based on the theory of planned behavior, this study aims to examine the structural equation model among consumers' concerns and purchase intentions for alternative meats. Data were collected from 300 adults living in Kyeonggi Province. Results show that animal welfare, environmental concern, and health concern all have a direct and significant effect on purchase intention of alternative meat, and the mediation effect is also significant, indicating a partial mediation effect. The image of a company as caring about animal welfare and contributing to public causes can help sell alternative meats. Media publicity focusing on animal welfare for alternative meats can improve the attitudes of domestic consumers as well as their intention to purchase alternative meat products.

절개 창상 치유시 염증세포에 관한 연구

  • 한수부
    • 대한치과의사협회지
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    • 제20권7호통권158호
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    • pp.625-630
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    • 1982
  • The author observed the behavior of inflammatory cells in the primary intension of incisional wound on the Albino rat palate. The superficial wounds (0.5mm depth) were made anteroposterior lineally by surgical knife. They were sacrified on 4, 8, 12, 16, 24, 48, 72 and 120 hr after wounding. The specimens were fixed in 2.5% glutaraldehyde in 0.1 M cacodylate buffer and 1% osmic acid in 0.1M cacodylate buffer, and embeddd in Epon 812. Ultrathin sections were obtained by LKB 8800, and stained with uranyl acetate/lead citrate, and observed with Corynth 500 EM.

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조직문화 유형이 직무만족과 이직의사에 미치는 영향 - 국립병원 조직구성원을 대상으로 - (The Effect of Organizational Culture Types on Job Satisfaction and Intension of Turnover Perceived by National Hospital Employees)

  • 박재산
    • 한국병원경영학회지
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    • 제10권1호
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    • pp.1-24
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    • 2005
  • Organizational culture has been very important in the field of organizational behavior research for the past decade. Although there has been a growing interest in the organizational culture and organizational performance, there was few research in healthcare organizations. The objective of this study is to identify the relationship of organizational culture based on the Quinn's competing values approach, with job satisfaction and intention of turnover perceived by national hospital employees. The study setting was the national hospital. Data were collected by self-administered questionnaires. The study sample consisted of 555 hospital employees. Structural Equation Modeling(SEM) analysis was conducted to find the causal relationship of organizational culture, job satisfaction and intention of turnover.The major results of this study are as follows: the consensual culture, rational culture, and developmental culture in national hospital showed a strong relationship with job satisfaction and intention of turnover in contrast to other previous studies. This finding showed that task oriented and human related climate is more effective on job satisfaction than hierarchical culture in national hospital settings.

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The Impact of Japanese Electronic Products' Perceived Risk on Avoidance Intention

  • NAM, Gyu-Bin;YANG, Jae-Jang
    • 산경연구논집
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    • 제13권11호
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    • pp.47-64
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    • 2022
  • Purpose: This study's goal is to investigate how perceived risk of Japanese electronic product affect the negative emotion and the avoidance intentions. In addition, this is difference in the effect of perceived risk on negative emotions and avoidance intentions according to the presence or absence of substitutes. Research design, data and methodology: Perceived risks of Japan products are decided by four dimensions, they are economic risk, social risk, psychological risk and physical risk. The reach model is made by the theory of risk-avoid. We requested this survey to 5808 customers by panel and web site, received 559 replied. We used 528 questionnaires excluding unreliable data. For the analysis, smart PLS is used. Results: Psychological risk has influence on negative emotion and avoidance intension. Social risk and physical risk affected negative emotion, but did not directly affect avoidance intention. Economic risk affects avoidance intension, but it has no effect of negative emotion. The existence of Japanese products' substitute only effects the relationship of economic risk and avoidance intention. Conclusions: Korean consumers behavior their buying and using of Japan product as financial benefit and satisfaction, not only risk. It is suggested that Korean company should make and develop unique product with good price.

호텔레스토랑의 식공간 연출이 고객감정반응과 행동의도에 미치는 영향에 관한 연구 (Effect of the Creating of Hotel Restaurant's Dinning Place on the Customers Emotional Response and Behavior Intension)

  • 안형상;조용범
    • 한국조리학회지
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    • 제21권1호
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    • pp.116-128
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    • 2015
  • 본 연구는 부산 경남권의 호텔레스토랑을 방문하여 이용 중인 고객을 대상으로 식공간 연출이 고객감정반응을 통해 고객 행동의도를 높이는지의 간접효과 및 고객감정반응의 매개효과를 검증하여, 지속적으로 호텔 레스토랑을 방문할 수 있는 마케팅 전략의 기초 자료를 제시하고자 하였으며, 식공간 연출은 고객감정반응을 통해 행동 의도에 긍정적인 효과를 미쳤으며, 식공간 연출과 행동의도 간의 관계에서 고객감정반응은 부분매개효과를 가지는 것으로 나타났다. 이를 통해 파악할 수 있는 시사점은 다음과 같다. 첫째, 호텔 레스토랑을 찾는 고객이 다시 찾거나, 다른 사람에게 홍보할 수 있는 행동을 유도하기 위해서는 기본적으로 레스토랑의 식공간이 미각적, 시각적, 청각적, 촉각적, 후각적으로 좋은 연출이 이루어질 수 있도록 전략을 수립하여야 할 것이다. 둘째, 호텔 레스토랑의 식공간이 미각적, 시각적, 청각적, 촉각적, 후각적으로 좋은 연출이 이루어질 수 있기 위해서는 고객의 감정이 즐겁고, 설레이며, 분위기에 끌려야 하고, 분위기에 압도 당하는 기분이 들어 놀라움을 느낄 수 있도록 해야 한다. 셋째, 고객의 긍정적인 감정 반응을 끌어올리는 식공간 연출은 호텔레스토랑을 다시 찾고, 홍보하는 행동 유도를 극대화 할 수 있다.

중국소비자의 'K-POP' 선호도가 한국상품 구매의도에 미치는 영향 (The Effects of 'K-POP' Preference of Chinese Consumers on Purchase Intention for Korean Products)

  • 박종철;강지원;임지원
    • 한국산업정보학회논문지
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    • 제20권1호
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    • pp.79-90
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    • 2015
  • 본 연구는 'K-POP' 선호도가 한국 상품의 구매의도에 미치는 효과를 고찰하고 있으며, 특히 이들 관계를 매개하는 한국문화이벤트 참여의도와 한국문화제품 구매의도의 매개효과를 고찰하였다. 그리고 나아가 이들 경로관계에서 한류 콘텐츠 이용행태별 차이에 따라 경로효과가 차이가 있는지를 확인하였다. 분석결과, 'K-POP' 선호도는 한국문화이벤트 참여의도에 긍정적인 영향을 미치는 것으로 나타났으나, 일반제품 구매의도에 유의한 영향을 미치지 않는 것으로 나타났다. 그리고 한국문화이벤트 참여는 한국문화제품 구매의도와 일반제품 구매의도에 모두 유의한 영향을 미치는 것으로 나타났다. 하지만 한국문화제품 구매의도는 일반제품 구매의도에 유의한 영향을 미치지 않는 것으로 나타났다. 결과적으로 본 연구자들은 본 연구결과를 통해 'K-POP' 선호도가 높아진다고 해서 일반제품 구매의도가 높아지는 것이 아니라, 'K-POP' 선호도가 높아지게 되면 이로 인하여 한국문화이벤트 참여의도가 높아지고, 그 결과 일반제품 구매의도가 높아진다는 새로운 사실을 확인할 수 있었다. 또한, 한류 콘텐츠 이용행태(정보이용빈도, 정보원천, 관심분야)별 차이를 분석하였다. 분석 결과에 따르면, 매체이용 행태별 차이의 경우 인터넷을 사용하는 중국소비자들은 'K-POP' 선호도가 일반제품 구매의도에도 긍정적인 영향을 미쳤으며, 한국문화제품에 대한 구매의도도 일반제품 구매의도에 긍정적인 영향을 미치는 것으로 나타났다. 반면, 정보원천이 TV, 라디오, 신문 등을 주로 이용하는 중국소비자들의 경우에는, 'K-POP' 선호도가 일반제품 구매의도에 유의한 영향을 미치지 않는 것으로 나타났다.

요양병원 간병 인력의 손 위생 이행의도에 영향을 미치는 요인 (Factors Influencing Care workers' Intention of Implementing Hand Hygiene in Long-term Care Hospitals)

  • 한미희;최소은
    • 지역사회간호학회지
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    • 제31권3호
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    • pp.375-383
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    • 2020
  • Purpose: The purpose of this study was to investigate factors influencing care workers' intention of hand hygiene implementation in long-term care hospitals. Methods: A total of 180 care workers working at long-term care hospitals were recruited. Data collection was done from July 22 to September 7, 2018. Results: The significant TPB variables influencing the intention of hand hygiene implementation were perceived behavior control (β=.41, p<.001), normative belief (β=.28, p<.001) and attitude toward behavior (β=.15, p=.014). These factors explain 39% of care workers' intension of implementing hand hygiene in long-term care hospitals. Conclusion: In order to strengthen the commitment of hand hygiene, it is necessary to have a positive attitude toward hand hygiene by eliminating the obstacles to hand hygiene.

일부 지역 대학생들의 전신건강증진행위의 주요 요인들이 구강건강증진행위에 미치는 효과 (The Effect of Major Factors in General Health Promotion Behavior Upon Oral Health Promotion Behavior in Some Area Collegian)

  • 김정술;이병호
    • 치위생과학회지
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    • 제11권6호
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    • pp.563-571
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    • 2011
  • 본 연구는 울산지역에 위치하는 2개 대학의 학생들 330명을 대상으로 건강증진행위를 하는데 있어 중요한 변수로 인식된 기존의 변수들을 모아 구강건강증진 행위에 대한 경로를 분석한 결과 다음과 같은 결론을 얻었다. 1. 최종모형의 적합도는 ${\chi}^2$ 값은 39.06, 유의확률은 0.152, GFI= .982, AGFI= .948, NFI=.967, NNFI= .982, RMSR= .028로 나타나 자료와 잘 부합되는 것으로 나타났다. 2. 가설모형에서 선정된 39개의 경로중 27개의 경로가 통계적으로 직접효과와 총효과가 유의하였으며, 2개 경로는 간접효과와 총효과가 유의하여 총 27개의 경로가 유의한 것으로 나타났다. 3. 현재의 구강건강증진행위에 영향을 미치는 변수로는 과거구강건강경험(총효과=.805), 주관적 구강건강(총효과=.717), 지각된 장애성(총효과=-.226), 자기효능감(총효과=.179), 사회적지지(총효과=.192), 구강건강통제위(총효과=.120), 의도(총효과=.167)로 나타났다(P<.05). 4. 현재의 구강건강증진행위에 긍정적으로 영향을 미치는 변수로는 과거구강건강경험, 주관적 구강건강, 사회적지지, 자기효능감, 의도, 구강건강통제위의 순으로 긍정적인 영향을 미치는 것으로 나타났고, 지각된 장애성은 부정적인 의미로 영향을 미치는 것 으로 나타났다.