• Title/Summary/Keyword: airport security

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A study for improving passenger service level at the airport security checks by using simulation (시뮬레이션을 이용한 공항 보안검색 시스템 개선으로 이용객 서비스 수준제고 방안 연구)

  • Choi, Sanggyun;Lee, Chulung
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.3
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    • pp.59-68
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    • 2013
  • In this study, airport security check process is analyzed to modeling a simulation. Simulation is compared with real security system to verify. Utilizing verified simulation, spends time in the current security check is calculated and suggests alternatives. Considering the movement of passengers and security check system of all four cases the results yielded by the experiment. The results show that security check time decreased significantly to 20.8%. The simulation was developed in this study; including the introduction of a new security system at security check can be used as a decision support tool is expected.

Study on Improving Airport Security to Prevent Air Terrorism (항공테러 방지를 위한 공항보안 개선대책 연구)

  • Kim, Kwanho
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.21 no.4
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    • pp.90-105
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    • 2013
  • As witnessed in September 11 attacks, air terrorism is often the most effective means to achieve their goals, and thereby requires a sophisticated level of security measures. Moreover, considering the nature of air transportation, the prevention of air terrorism demands a wide range of international cooperation and joint efforts such as timely sharing of information related to air terrorism (such as latest terror techniques and list of terrorists) between nations, International Air Transport Association (IATA) and International Civil Aviation Organization (ICAO) As most air terrorism can be effectively prevented through security and search activities in airports, this study has focused on researching security measures and issues in major airports around the world, along with the potential measures to improve them. To achieve this effect, this paper offers solutions to preventing air terrorism by exploring appropriate responses to various type of air terrorism, deployment of advanced security and search equipment, techniques to identify terrorists, R&D on equipments to physically take down terrorists and systematic improvements on airport security search process.

A Study on Measures of Air Terrorism: Focused on Security (항공테러 대응에 관한 소고: 경비를 중심으로)

  • Kwon, Jeonghoon
    • Journal of the Society of Disaster Information
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    • v.8 no.1
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    • pp.10-17
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    • 2012
  • The purpose of this study is to make people acknowledge the danger of the air terror and provide measures to prevent a recurrence of the accident and find required security. Also, the air terror is categorized into aircraft and airport and take steps to come up with preventive measures against the air terror by finding a countermeasure and precaution. The following steps should be checked to take precautionary measures against the air terror. major security crackdown and the need for a further security check should be conducted to prevent terrorists from boarding the aircraft, security around the airport needs to be tightened up by training the airport workers and promoting emergency situations, airport sheriffs and armed guards should be on patrol for the safety of the cabin, new measures of efficient security for in and around the airport and its facilities should be set up to tighten up security of baggage.

Relationship between Internal Service Quality and Internal Customer Satisfaction, Management Outcome in Airport Private Security Agents (공항 특수경비조직의 내부서비스품질과 내부고객만족 및 경영성과의 관계)

  • Kim, Chan-Sun;Lee, Ji-Eun;Jo, Byung-Hae
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.426-437
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    • 2012
  • The purpose of this study is to investigate the relationship between internal service quality, internal customer satisfaction and management outcome of airport security agents. This study had selected special securities from Incheon airport of October, 2011 for population. Using judgment sampling method, 282 samples were drawn and were used for the final analysis. Questionnaire used in study is composed of total 43 questions and using SPSSWIN 18.0, frequency analysis, factor analysis, reliability analysis, multiple regression analysis and path analysis were performed. Cronbach's ${\alpha}$ value which shows the reliability of the survey came out to be over .686. The conclusion is following: First, internal service quality of airport security agents affects internal customer satisfaction. That is, as corporality, responsiveness and empathy increase, internal supply satisfaction and job satisfaction also increase. Second, internal service quality of airport security agent affects job performance. That is, as corporality, reliability and responsiveness increase, non-financial performance and financial performance also increase. However, when empathy is not activated well, financial performance is decreased. Third, airport security agent…s internal customer satisfaction affects job performance. That is, as activation of internal supply satisfaction increases, nonfinancial performance and financial performance are increased. Fourth, airport special security agent…s inside quality of service exerts direction indirect effect in inside customers satisfaction and management result. That is, inside customers satisfaction is an important variable that mediate inside quality of service and management result.

A Plan to Improve Core Job Skills through the Level Management System : Focusing on the X-ray Screening Rating System (수준관리체계를 통한 핵심 직무역량 향상 방안 - 보안검색요원 판독등급제 중심으로 -)

  • Kim, Dong Min;Baek, Jeong Seon
    • Journal of Korean Society for Quality Management
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    • v.51 no.4
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    • pp.677-689
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    • 2023
  • Purpose: The purpose of this study is to design a x-ray screening rating system to improve X-ray screening ability, which is a core job competency of security screener at Incheon International Airport, and to verify its effectiveness through empirical analysis to suggest ways to improve the level management system. Methods: In this study, the effectiveness of the research model was analyzed using T-test tests for effect analysis based on the empirical analysis results derived through the competency evaluation model, the screening rating system. Results: The results of this study are as follows. The average score for regular education before the implementation of the x-ray screening rating system was 94.1 points, but after the implementation of the x-ray screening rating system, the average score for regular education was 95.5 points, an average of 1.4 points increased. In addition, the proportion of those with 95 or more points classified as high scorers also increased significantly from 51.1% to 69.3%. Conclusion: The X-ray screening rating system of security inspectors will systematically manage the level of screening ability, which is a key job competency, and play a strong role in improving competency, while preventing security accidents through early identification and intensive training of level-lowers.

Risk Management and Strategies in Airport Security Check (공항 보안검색에 있어서의 위험관리와 대응과제)

  • Kim, Jae-Woon
    • Korean Security Journal
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    • no.34
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    • pp.89-113
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    • 2013
  • Travel by airplane using airport in globalized modern society is familiar to our life but such airport can be a target of terrorists who would threaten our safety. However, aviation terrorism which is represented by 9.11 terror gives horror beyond our imagination to modern people. Since the first airplane hijacking in Peru in 1931 happened, security organization in each nation has taken various prevention measures to block aviation terrorism. The most realistic measures to prevent aviation terrorism would be security check activity to control approach of terrorist that passengers on airplane and cargos are checked to find out dangerous article like explosive etc. But security check activity in Korea shifted to security check activity focused on private security for efficiency of airport operation differently from security check activity in advanced countries where public interests is strengthened according to risk of terror after 9.11 system. That is, since Incheon airport opened in March 2001, security check system focused on the police was changed. Now Incheon international airport Corporation instructs and supervises security check job and private security personnel are in charge of actual security check activity. But this check system has limitation in blocking terror activity by terrorists which is systematized and intelligent as time passes due to deteriorated job satisfaction of private security personnel and confusing supervising system. Accordingly, it is suggested to introduce risk management skill which is one of management strategy of private corporation for security check activity to prevent terror activity. With this skill, risk factors of aviation terror are identified and analyzed regularly, and each process such as setting of priority, activity to reduce risk, and assessment of security is carried out. And it would be necessary to do efforts, for example, to properly change level of security check according to threat of terror such as to place policeman at airport security in case threat of terror is severe. On the other hand, it is necessary to establish national police organization for good communication of security check activity in field and supervising function, which can encourage systematization and specialization of aviation security job.

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Ground Security Activities for Prevention of Aviation Terrorism -Centered on San Francisco International Airport of the U.S.A.- (항공테러방지를 위한 지상 보안활동 -미국 샌프란시스코국제공항을 중심으로-)

  • Kang, Maeng-Jin;Kang, Jae-Won
    • The Journal of the Korea Contents Association
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    • v.8 no.2
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    • pp.195-204
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    • 2008
  • With the growth of airline management, as well as computer and IT security, the international trade in this modern society has been rapidly increasing, Along with the advancing, airplanes have become a universal means of communication. However, the complications associated with airplane safety have also been brought up as a result, the most concerning of which is terrorism. One of the main counterplans for preventing terrorism is Ground security activities the core of Ground security activities is absolute safety for passengers in both passenger terminal and freight terminal. Subastral security refers to physical protection, proximity control and 100% security search and freight guarding of the passengers' possessions, and the personnel's duties to perform such jobs are be! coming more crucial. On the other hand, Airport security check has bee n gradually developing since the 1960's, when hijacking began to take place. Although the airports have been providing more safe and comfortable services to their customers, terrorism is still happening today. When Ground security activities is minute, the users feel displeasure and discomfort, yet considering solely their convenience can brings problems in achieving safety. Since the 9.11 terror in 2001, the idea of improving and strengthening airport security was reinforced and a considerable amount of estate is being spent today for invention and application of new technology. Various nations, including the United States, have been improving their systems of security through public services; public police department is actively carrying out their duties in airports as well. In San Francisco International Airport, private police department is in charge of collection of data, national events, VIP protection, law enforcement, cooperation within facilities, daily-based patrol and traffic control. Under guidance and supervision of national organizations, such as TSA, general police department interprets X-Rays, operates metal detectors, checks passports or IDs and observes reactions to explosives. Under these circumstances, studies about advancement of cooperation and duties of general police department and private police department necessitated: especially about private police department and their training for searching equipments, decrease in number of turn over rate, invention of technology and prior settlement in estate for security. The privacy of the public, who make up the major population of airport passengers, must also be minimized. In the following research, the activities of police departments in San Francisco International Airport will be analyzed in order to understand recent actions of the United States on airport security.

Effects of Airport Special Guard's Security Service Value on Customers' Satisfaction and Customers' Loyalty (공항특수경비원들의 보안서비스가치가 고객만족 및 고객충성도에 미치는 영향)

  • Lee, Ji Eun;Kim, Chan Sun
    • Convergence Security Journal
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    • v.15 no.1
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    • pp.37-47
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    • 2015
  • This study aims at exploring effects of airport special guard's security service value on customers' satisfaction and customers' loyalty. Users of airport facilities located in Incheon were selected as the population in Jun. 2013 and the sample was extracted using cluster random sampling and 460 people were used for a final analysis. The questionnaire used for the study was composed of total 22 items including 6 items of socio-demographical characteristics, 6 items of security service value, 6 items of customers' satisfaction and 4 items of customers' loyalty etc. and using SPSSWIN 18.0, factor analysis, reliability analysis, multiple regression analysis, path analysis etc. were used. The credibility of the questionnaire was indicated to be over ${\alpha}$=.809. The findings are as follows. First, security service value has an effect on customers' satisfaction. if monetary value is enhanced, satisfaction with service composition is high. second, security service value has an effect on customers' loyalty. If monetary value and time value are enhanced, will of continuous use and will of recommendation of others are high. Third, customers' satisfaction has an effect on customers' loyalty. If satisfaction with service composition and satisfaction with use decision are increased, will of continuous use and will of recommendation of others are high. Fourth, airport special guard's security service value has a direct and indirect effect on customers' satisfaction and customers' loyalty. That is, it means customers' satisfaction is an important variable to mediate security service value and customers' loyalty.

How to enhance the security and operation of Self Bag Drop systems (SBD(Self Bag Drop) Systems의 보안 및 운영 개선 방안에 대한 연구)

  • Kim, Ha-na;Kwon, Pilje;Lee, Kang-seok
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.26 no.3
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    • pp.55-65
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    • 2018
  • The SBD systems have made it possible that all boarding procedures are completed by passengers. With the SBD, air tickets can be issued and baggage can be consigned without the help of airline officers. This way, the SBD can improve the passenger circulation speed as well as decrease the time for passengers to wait for check-in, which is connected to the reduction of airlines' operaitonal costs. However, given that the SBD is a new technology, it has potentials to be used as a tool for air terrorism. This study purposes to determine methods to enhance the security and operation of SBD systems. With the aim, this paper investigated the existing literature on SBDs, self-check-in, airport security, air terrorism, risk management, aviation accidents, and information security. In order to compile real-time information about the SBD operations, twelve airports in North America, Europe, and Asia were analyzed based on existing studies on international SBD trends.

Study on the development process and operations of aviation security screening (항공 보안검색의 발전과정과 운영실태에 관한 연구)

  • Kim, Yong-Wook
    • Korean Security Journal
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    • no.7
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    • pp.61-93
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    • 2004
  • The terrorism threat against aviation industry is increasing after 9/11 incidents. As the way of preventing the future threat, this study is to review current status and make practical suggestions on Incheon International Airport security screening. The Library research method is utilized for this study. Chapter 1 is an introduction part and describes the general instruction. Chapter 2 describes the importance of aviation security and cases of aviation terrorism. Screening history is described in chapter 3 detailing operations and equipment. Status of IIAC(Incheon International Airport Corporation) security screening and prevention measures are described in chapter 4 and chapter 5 describes the final conclusion. In conclusion, if the introduction of state-of-the-art security equipment and modification of inadequate regulations come in first, whatever the threat exists, aviation terrorism can be prevented with the positive prevention efforts.

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