• 제목/요약/키워드: Work Satisfaction

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품질 관점에서 가상 데스크탑 인프라(VDI)의 만족과 성과, 그리고 업무 상호의존성의 조절효과 (Exploring the Moderating Effect of Interdependence on Performance and Satisfaction in Virtual Work Environment)

  • 이혜정;이정우;박준기;이윤건
    • 한국IT서비스학회지
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    • 제13권3호
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    • pp.93-110
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    • 2014
  • With the explosive proliferation of smart devices that may be connected to the fast Internet, virtual desktop interfaces(VDI) are being implemented in enterprises allowing employees to work anywhere anytime in the same technological environment. As this kind of systems are intended to raise the work performance, a research model is constructed from the review of research literature on service quality and work design. The model consists of VDI system service quality (ubiquity, availability, compatibility, security and ease of use), system satisfaction, task performance and job satisfaction. As VDI is designed as a support system for cooperative work, the task interdependence adopted from the work design theory is postulated here as moderating the effect of user satisfaction on task performance and job satisfaction. 147 data points were collected by a survey of VDI users in a global firm and subjected to PLS analysis. Interestingly, ubiquity and compatibility seem to be not statistically significant for user satisfaction while availability, security and ease of use of VDI system are statistically significant. Task interdependence is found to be a relatively strong mediator between system user satisfaction and task performance, however, interestingly, the coefficient come out as negative. This may indicate that the influence of VDI user satisfaction on task performance would not be high in highly interdependent tasks. Considering that VDI is intended for supporting 'interdependence' in cooperative work, this finding is a bit surprising. In-depth discussions are made in the discussion followed by future research directions.

소비자상담사의 업무수행, 만족도 및 업무지속의사에 대한 연구 (Study on Consumer Counselors' Work Performance, Satisfaction and Willingness to Sustain the Work)

  • 허경옥
    • 한국생활과학회지
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    • 제12권5호
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    • pp.669-685
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    • 2003
  • This research examined the work performance by consumer counselors, evaluations of their counseling work, the level of their satisfaction, and willingness to sustain consumer counseling work among Consumer Agencies and also identified the variables influencing the evaluation scores on those. The results were summarized as follows. First, the evaluation scores on the work performance of consumer counseling were generally high and they turned out to be generally satisfied with their work. On the other hand, most counselors responded that they would continue their counseling work. Second, there were differences in evaluation scores about speed and specialized area of counseling among Consumer Agencies. Counselors who worked for the Korea Consumer Protection Board recorded high scores in those both criteria. There were differences in the willingness of counselors to continue their counseling work among Consumer Agencies, too. Third, the evaluation scores in six areas of counseling tasks were high when the degree of satisfaction of counselors were high or when agencies treated the counseling important. Fourth, when counselors earned more salaries and owned the experience of in-firm training and when the Consumer Agencies highly valued counseling as consumer tasks, the degree of satisfaction among counselors increased. Finally, when counselors were old, major in consumer science, and held regular work-schedule, they exhibited high degree of satisfaction in their counseling work and they showed greater willingness to sustain their counseling work.

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Study on the Relationship Among Perception Changes to Pre COVID-19, Leisure Satisfaction, Work-Family Conflict, and Life Satisfaction of Married Working Women

  • Shin, Hyo-Jin
    • International Journal of Advanced Culture Technology
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    • 제11권4호
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    • pp.9-15
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    • 2023
  • The outbreak of COVID-19 has significantly impacted various facets of individuals' lives, including perceptions, leisure activities, work-family balance, and overall life satisfaction. This study aims to explore the intricate relationships among changes in perceptions due to COVID-19, leisure activity satisfaction, work-family conflict, and life satisfaction of married working women. Employing path analysis, we examined a dataset of 1,973 married working women drawn from the 8th Korean Women and Families Panel Survey. The findings indicate that while changes in perception associated with COVID-19 did not directly affect leisure activity satisfaction and life satisfaction, they did significantly decrease work-family conflict, indirectly leading to heightened life satisfaction. Additionally, leisure activity satisfaction emerged as a mitigating factor for work-family conflict, contributing to enhanced life satisfaction. These results emphasize the importance of understanding the interplay between external factors, individual perceptions, and well-being, offering insights for devising tailored strategies. The study holds significance in guiding policies and interventions to enhance the quality of life for married working women in the context of evolving pandemic challenges.

고령근로자의 직무만족도에 직무특성이 미치는 영향: 성별에 따른 차이를 중심으로 (Influences of Work Characteristics on Older Workers' Job Satisfaction: Focusing on Gender Differences)

  • 정윤경
    • 한국지역사회생활과학회지
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    • 제24권1호
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    • pp.119-132
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    • 2013
  • This study aims to understand potential gender differences in the association between job characteristics and job satisfaction among older workers. The data are from 506 males and 202 females older than 55 from the first wave of the Korean Longitudinal Study of Ageing(KLoSA). Analyses focused on examining gender differences in the influences of subjective evaluation of work characteristics measured with education and skill fits of the work, work demands, customary early retirement, as well as more objective job conditions assessed with insurances by the employer, work hours, and salary on job satisfaction. Regression analyses revealed that female workers showed higher job satisfaction while job characteristics worked differently between genders to affect job satisfaction. For males, fitting the job with education and job demands were determining factors of job satisfaction, while the job with skills and work hours appeared to be significant factors for females. Results suggest that opportunities to utilize older workers' human capital and flexible working hours, especially for females workers would be helpful in promoting older adults' employment and satisfaction about their work.

취업기혼여성의 일-가정갈등과 직업 및 생활만족도 - 생산직과 사무직 기혼여성을 중심으로 - (The Relationship between Work-Family Conflict and Job-Life Satisfaction of Married Female Workers - Focused on Clerical and Production Workers -)

  • 조희금
    • 대한가정학회지
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    • 제37권2호
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    • pp.145-158
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    • 1999
  • The purpose of this study is to investigate the relationship between work-family conflict and job-life satisfaction of married female workers. Two data sets were used in this study. Both data sets were gathered from structured questionnaires and time dairies. The first data set was collected from 370 married female production workers in 1995 and the second set was collected from 143 married female clerical workers in 1996. Job and life satisfaction were measured on 5-point Likert scale where 5= very unsatisfied and 5= very satisfied. The overact means for both groups were 2.97, 3.09 for job and life satisfaction respectively The findings of this study are; 1) Clerical workers have significantely higher job and life satisfaction than production workers. 2) Multivariate analysis reveal that work-family conflict is negatively related to job satisfaction while income is positively related to job satisfaction. 3) In the path analysis model, work-family conflict has a negative direct effect and indirect negative effect mediated through job satisfaction on life satisfaction. Job satisfaction and husband's division of housework have a positive direct effect on life satisfaction. However, total labor time has a negative indirect effect mediated through work-family conflict on life satisfaction and income huts a positive indirect effect mediated through job satisfaction on life satisfaction.

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어선원의 직업만족과 이직의도에 영향을 미치는 제요인에 관한 연구 (A Study on the Determinants of Fishermen's Work Satisfaction and Turnover Intention)

  • 황순철;최정윤
    • 수산경영론집
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    • 제27권1호
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    • pp.15-45
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    • 1996
  • The sustained economic growth cannot be expected without the balanced development in all the realms of industries. Korea has recorded the continuous high growth rate of economy, but it is now facing some difficulties in keeping the normal economic growth, because industrial workers do not like to work in some fields, the typical one of which is the fishery works. This thesis aims at studying the determinants of fishermen's job satisfaction(FJS) and the determinants of affecting the fishermen's trunover intention(FTI) to obtain and maintain the man power for fishing boats. This study assumes that the determinants which affact FJS are fishermen's work values, job characteristics, the attitude of accepting their fishery work, and that the determinants which affect FTI are FJS and their perceptions of labor market. This study concerns two kinds of Job satisfaction : one is an intrinsic satisfaction which comes directly from the work itself, and the other is an extrinsic satisfaction comes from the compensation for the work, but in this study “Pollnac's work satisfaction factor” is added as an additional determinant of FJS. There is a difference in job satisfactions between the individuals who have different work values. Some feel more satisfacttion than the others, which can be explained by the internal work values which assume the work is only a means for another objective of life. This study applies Hackman and 014ham's studies to the job characteristics that a worker's job satisfaction is positively related to the core job characteristis of the job. In addition, this study transformed their studies into variables. A job enrichment to reduce the simplicity of a work and make it more valueable can increase a job satisfaction, but an existing organization has limitation in redesigning the job for its enrichment. A reasonable answer about this matter can be obtained from the workers' subjective perceptins to highly regard the objective job characteristics. Worker's previews of fishery work also affect their job satisfaction because they are already informed of the details and charcteristics of the job that they have to carry out. A Job dissatisfaction causes their intention to leave jobs owing to general perceptions prevailing in labor markets.

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The Effect of Police Officers' Participatory Decision-making, Supervisory Quality and Attitude and Organizational Justice on Job Satisfaction: Focused on Mediating Effect of Work-Life Conflict

  • Jang, Cheolyeung
    • International Journal of Advanced Culture Technology
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    • 제8권2호
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    • pp.68-75
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    • 2020
  • The purpose of this study was to investigate the effect of police officers' participatory decision-making, supervisory quality and attitude, organizational justice on job satisfaction focused on mediating effect of work-life conflict. As a result of analysis of 185 police officers, the results were as follows. The causal relationships between participatory decision-making, organizational justice and work-life conflict, the ones between supervisory qualities and attitude, organizational justice, work-life conflict and job satisfaction, all of them reached the significance levels, not the causal relationship between supervisory qualityand attitude work-life conflict. Thus, the results for the interaction have shown, participatory decision-making and organizational justice and work-life conflict have negative influences on work-life conflict respectively, and supervisory qualities and attitude conflict, organizational justice conflict, work-life conflict have effect on job satisfaction with positive and negative effect. The Sobel-test showed that the Sobel-test statistic of the mediating effect of work-life conflict on causal relationships between organizational justice and job satisfaction is significant, but not in the mediating effect of work-life conflict on causal relationships between supervisory qualities and attitude and job satisfaction. According to the analytical results, work-life conflict is an important factor that can improve police officers' job satisfaction in the public organizational context with an open-oriented- system and culture for employees' participation in the process of decision making and equality and fairness for organizational management. It is also noted that work-life harmony for employees may be incompatible with the supervisor's perception of the work-oriented or prioritized-way in hierarchical organizations like police agencies.

해양경찰의 사회자본이 직무만족과 스트레스에 미치는 영향 (Effect of Social Capital of Coast Guard on Work Satisfaction and Stress)

  • 김종길
    • 해양환경안전학회지
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    • 제20권6호
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    • pp.704-711
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    • 2014
  • 본 연구는 해양경찰조직의 사회자본과 직무만족 및 직무스트레스영향관계를 파악하였다. 이를 위하여 이론적인 논의 선행연구를 통하여 사회자본의 구성요인으로 신뢰, 참여, 네트워크 설정하였으며 직무만족과 직무스트레스를 하위변인으로 설정하였다. 분석결과를 살펴보면 다음과 같다. 첫째, 해양경찰공무원의 사회자본과 직무만족도가 높으나 직무스트레스는 낮은 것으로 조사되었다. 둘째, 해양경찰공무원들의 사회자본이 직무만족에 정적인 영향을 미치며, 구체적으로 살펴보면 신뢰, 네트워크, 참여 순으로 직무만족에 영향력을 미친다. 셋째, 사회자본과 직무스트레스관계를 살펴보면 참여는 직무스트레스를 감소시키나, 네트워크는 오히려 직무스트레스를 증가시키는 원인인 것으로 조사되었다. 이러한 조사를 근거로 해양경찰은 구성원의 직무만족과 스트레스에 영향을 미치는 사회자본을 구축할 필요가 있다.

절차공정성과 직무중요성이 조직구성원의 직무만족에 미치는 영향에 대한 일가치감과 심리적 주인의식의 매개효과 검증: 간호사를 대상으로 (The Mediating Effects of Perceived Value of Work and Psychological Ownership for Effects of Procedural Justice and Job Significance on the Employees' Job Satisfaction: Focused on Hospital Nurses)

  • 송정수
    • 대한안전경영과학회지
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    • 제16권3호
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    • pp.399-409
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    • 2014
  • The purpose of this study includes: Firstly, to examine the effects of procedural justice and job significance on value of work, psychological ownership, and job satisfaction. Secondly, to examine the mediating effect of the value of work, psychological ownership on the relationship between procedural justice, job significance and job satisfaction. For the study, the data was collected from convenient sample of 273 nurses at university hospital in a city to test theoretical model and its hypotheses. All data collected from the survey were analyzed using with SPSS 18.0 and AMOS 18.0. This study reports findings as followed: first, the relationship between the procedural justice and the value of work is positively related. Second, there was also a positive correlation between the procedural justice and the psychological ownership. Third, there was also a positive correlation between the job significance and the value of work. Fourth, the relationship between the job significance and the psychological ownership is positively related. Fifth, there was also a positive correlation between the value of work and the psychological ownership. Sixth, there was also a positive correlation between the procedural justice and the job satisfaction. Seventh, the relationship between the job significance and the job satisfaction is positively related. Eighth, there was also a positive correlation between the value of work and the job satisfaction. Ninth, there was also a positive correlation between the psychological ownership and the job satisfaction. Finally, the value of work and psychological ownership played as a partial mediator on the relationship between procedural justice and job satisfaction. Also, the value of work and psychological ownership played as a partial mediator on the relationship between job significance and job satisfaction. Based on these findings, the limitations of the study and some directions for future studies were presented.

공직사회 유연근무제 활용 만족도의 선행요인과 결과요인에 관한 연구: 조직문화와 조직효과성 관련 요인 및 삶의 질을 중심으로 (Examining the Antecedents and Consequences of Public Officials' Satisfaction with the Flexible Work System)

  • 김주윤;손지연
    • Human Ecology Research
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    • 제61권4호
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    • pp.521-541
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    • 2023
  • The purpose of this study is to demonstrate the antecedent and consequential factors of satisfaction with the flexible working system. Organizational culture was examined as an antecedent factor, while job satisfaction, work performance, organizational commitment, turnover intention, and quality of life were examined as outcome factors. The data of 2,785 public officials who used the flexible work system in the Korea Institute of Public Administration (2022) data set were analyzed using SPSS 28.0. and PROCESS macro's Model 4. The main research findings are as follows. First, organizational cultures that respect individuality and cooperation, supports management, and aims for work autonomy all positively and significantly affect satisfaction with the flexible working system. When ranking the size of influence by the type of organizational culture, work autonomy, respect for individuality, and a cooperative organizational culture had a positive impact in that order, with work autonomy being the most influential factor. In addition, the public officials' age, job preparation period, self-evaluation of workload, and overtime working hours are significant antecedents of satisfaction with the flexible work system. Second, when examining consequential factors, a high level of satisfaction with the flexible working system affects job satisfaction (+), work performance (+), organizational commitment (+), turnover intention (-), and quality of life (+). Job satisfaction was an especially valid mediator between satisfaction with the flexible working system and other consequential factors, including work performance, organizational commitment, turnover intention, and quality of life.