• Title/Summary/Keyword: Welfare Service Information

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A Study on Reform Case of the Citizen Service Delivery System by using IT : Focused on the Implementation of Public Utility Charges Depreciation Simplification and its Implications (정보기술을 활용한 주민서비스 전달체계 개선사례 연구 : "공공요금 감면절차 간소화" 구현 및 성공요인 중심)

  • Kim, Wan Pyong
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.6 no.3
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    • pp.221-230
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    • 2010
  • Citizens' demand, which has been previously focused on welfare, is now expanding to include elements for higher quality of life such as employment, housing, culture, and sports. Accordingly, the government, with an aim of effectively delivering resident services that satisfy various demands, is committed to transforming the central government-oriented service system into the integrated service system based on public-private partnership. The government is also dedicated to expanding services to 8 areas including not only welfare but also healthcare, employment, housing, education, sports, culture, and tourism, which are directly related to everyday lives of residents. This project is designed to support such reforms in the citizen service delivery system in order to enhance quality of life of local residents. This study is to draw implications from analysis for implementing the citizen service integrated information system in order to reform the citizen service delivery system effectively through examinations and analyses of citizen services provided by the central government. Especially focus on public utility charges depreciation simplification citizen service. Its implications are expected to offer a real contribution for central and local Governments that want to increase the productivity of implementing eGovernment service.

Impact of Net-Based Customer Service on Firm Profits and Consumer Welfare

  • Kim, Eun-Jin;Lee, Byeong-Tae
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.141-146
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    • 2007
  • The importance of the net-based customer service in delivering supplementary after-sale services associated with product has been well documented. The strategic advantages of a well-implemented the net-based customer service are enhanced customer loyalty and higher lock-in of customers, and the resulting reduction in competition and the consequent increase in profits. However, not all customers utilize such the net-based customer service. This is partly due to the e-commerce divide, and partly due to privacy and security concerns of the customer for sharing personal information with firms. The limited level of customer adoption of the net-based customer service affects the firm profits and the customers' welfare. We use a game-theoretic model in which we model the net-based customer service system as a mechanism to enhance customers' loyalty. We find that an increase in adoption of the net-based customer service by the customer base is not always desirable for firms. and that customers who utilize such services are better off only when the overall adoption is limited.

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Measuring the social effects of the origin labeling of beef in the Korean food service sector

  • Kim, Sounghun;Han, Jae-Hwan
    • Korean Journal of Agricultural Science
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    • v.46 no.2
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    • pp.323-333
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    • 2019
  • In Korea, origin labeling is one of the main issues in the food service sector. Many restaurants presented the incorrect or no origin of the food material, and Korean consumers have kept complaining about it. Even though the origin labeling program was welcomed by consumers, the food service sector has claimed that there is an increasing cost due to the origin labeling program. It is an important issue to determine whether the origin labeling program is good for the social welfare; however, the specific effects of the origin labeling program have rarely been measured. The purpose of this study was to measure the effect of origin labeling of beef in the Korean food service sector. Through survey and model analyses, a few findings are presented. First, Korean consumers showed a positive willingness-to-pay for the origin labeling of beef. Especially, consumers without information on the origin of the beef showed a larger willingness-to-pay for the origin labeling. Second, the origin labeling of beef changed the price and quantity of beef, and this change became larger when the consumers had no information on the origin of the beef. The change in the marketing margin due to the origin labeling program also affected the changes in the price and quantity of the beef. Third, the origin labeling of beef increased the social welfare, which is the sum of the consumer surplus and producer surplus. And this increase of the social welfare became larger when the consumers had no information about the origin.

Problems and Improvements of the welfare service for the in-home elderly (재가노인복지서비스의 문제점 및 개선방안)

  • Cho, Woo-Hong
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2010.07a
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    • pp.357-360
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    • 2010
  • 본 연구의 논의의 전개는 오늘날 산업사회의 발달로 인해 고도의 경제성장과 의료기술의 발달로 평균 수명이 늘어나고 이로 인한 인구 고령화 현상이 급속히 진행되고 있다. 이러한 논의를 토대로 고령화 사회에서 재가노인복지서비스가 제대로 이루어지기 위해서 본 연구는 재가노인복지서비스가 전문적인 서비스 수준으로 이어져야 한다고 보고 있다. 이에 따라 재가노인복지서비스의 필요성, 재가노인복지 사업, 문제점 등에 대해서 개괄적으로 살펴보고 우리나라 재가노인복지서비스의 과제와 개선방안을 모색해보고자 한다.

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A Study on Policy Priorities for Implementing Big Data Analytics in the Social Security Sector : Adopting AHP Methodology (AHP분석을 활용한 사회보장부문 빅 데이터 활용가능 영역 탐색 연구)

  • Ham, Young-Jin;Ahn, Chang-Won;Kim, Ki-Ho;Park, Gyu-Beom;Kim, Kyoung-June;Lee, Dae-Young;Park, Sun-Mi
    • Journal of Digital Convergence
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    • v.12 no.8
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    • pp.49-60
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    • 2014
  • The primary purpose of this paper is to find out what issues are important in the Social Security sector, and then, through AHP methodology, this study analyzes what kind of big data methodologies and projects can be implemented to solves these issues. To the aim, this paper first confirmed 8 big data projects from reviewing all issues in the Social Security sector such as administrative works and social policies. After the result of pairwise comparison, policy validity is most important factors rather then effectiveness and practicability. With regard to the priorities among sub-big data projects, the project about preventing improper recipients has come out the most important project in terms of validity, effectiveness and practicability. And the results showed that the project about outreaching and reducing a blind spot on the welfare sector is weighed as a significant project. The results of this paper, in particular 8 sub-big data projects, will be useful to anyone who is interested in using big data and its methodologies for the social welfare sector.

Concept and Policy Developments on Eco-welfare of National Parks based on Ecosystem Service (생태계서비스 기반 국립공원 생태복지 개념정립 및 정책방향 설정)

  • Park, Eun-ha;Choi, Su-Jung;Oh, Hyeon-Choong;Jung, Boo Hee;Lee, Na-yeon
    • Korean Journal of Environment and Ecology
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    • v.30 no.2
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    • pp.261-270
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    • 2016
  • The concept of Eco-welfare emerged in the process of discovering the relationship between a healthy ecosystem and human wellbeing. The objective of this study is to offer basic data for eco-welfare policy realization by conceptualizing the 'National Park Eco-welfare' since national parks are appropriate places for eco-welfare to be optimally implemented. A pre-workshop and two rounds of Delphi surveys were conducted to determine the concept of the 'National Park Eco-welfare ' and the main elements to be included in ecosystem service. Through this study, the concept of 'National Park Eco-welfare' was defined as efforts to conserve the biodiversity and sustainability of the ecosystem and create harmony between 'National Park Ecosystem Welfare' and 'National Park Human Welfare'. To establish the direction of the National Park Eco-welfare policy, we identified the main elements of ecosystem services which are appropriate for the National Park. These are comprised of 3 elements (food, fresh water and genetic resources) from supply service, all elements from regulating service and supporting/habitat service and 4 elements (aesthetic information, recreation-based ecotourism, healing, and knowledge systems with educational values) from culture service. In this study, the concept of National Park Eco-welfare was established, and its policy objectives and scope were suggested. However, further studies are necessary to develop action plans areand thereby realize the policy.

A Model on Data Mining Technique in Society Indicator Survey on Social Service (사회복지 지표조사 자료의 데이터 마이닝 기법 적용 방안 모델)

  • Kim, Chang Gi;Yun, Eui Jeong;Lee, Sang Do;Seo, Jeong Min
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2015.01a
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    • pp.299-302
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    • 2015
  • 사회복지 지표조사는 주민들의 사회복지에 관한 다양한 상태를 전체적으로 파악할 수 있는 조사로 다양한 복지정책 개발에 있어 지역 주민들의 욕구를 반영할 수 있는 장점이 있다. 따라서 사회복지 지표조사는 복지 욕구를 알 수 있는 중요한 척도의 기준이라 할 수 있어 많은 지자체 및 정부기관에서 예산과 시간을 들여 조사를 실시하고 있다. 그러나 조사에 대한 분석 결과가 기초적인 통계 분석 위주로 되어 있어 실제 자료를 제대로 할용하지 못하고 있는 것이 현실이다. 이에 본 논문에서는 데이터 마이닝 기법을 이용한 분석 방법론을 제시한다. 또한 이를 충청북도의 중장기 사회복지 정책을 위한 지표조사에 적용하였다.

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A Study on the Space Composition of the Community Welfare Center in Small City (소도시 지역사회복지관의 공간구성에 관한 연구)

  • Chai, Hee-Jai;Han, In-Woong
    • Journal of the Korean Institute of Rural Architecture
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    • v.4 no.2
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    • pp.63-77
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    • 2002
  • Recently the change of social environment has influence on the conditions of space for the community welfare center. And so the relation of space and function required the change. The important role of the social welfare center is family welfare, domiciliary and community care, community organization etc. In this sence, this study explore the condition of space planning for the community welfare center. For this study, it was reviewed the role and function, the service program, the usage characteristics. In sum, the useful data were collected, analyzed, and synthesized through case study and could be used in the guidelines as reference information for the future centers.

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The Effects of Information Literacy of Social Service Users' on Service Quality and Satisfaction: Based on Elderly Home Care Services (사회서비스 이용자 정보가용성이 서비스 품질 및 만족에 미치는 영향: 재가노인복지서비스를 대상으로)

  • Cho, Han-Ra;Yeo, Yeong Hun
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.7 no.11
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    • pp.717-725
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    • 2017
  • The purposes of this study are to find the difference in information literacy among the elderly home care service users and to identify the impact of information literacy on service quality and satisfaction among service users. To achieve the goals, this study used 466 responses from the elderly home care service recipients in Jeollabukdo providence, and conducted t-tests, ANOVA and a series of regression analyses. The results showed that there were significant differences in information literacy by gender, household type, residence area, education level and subjective health status among service users. The study also found that service users information literacy had a significant impact on service quality and satisfaction, and it confirms the importance of customized service. This study suggests that information literacy inequality exists among the elderly home care service users, therefore, the way to improve information delivery strategy should be developed for the information-poor elderly.

The Effects of Informatization on the Social Welfare Sector: with a focus on the Integrated Social Welfare Management System (복지부문 정보화의 효과에 대한 시론적 논의 : 사회복지통합관리망을 중심으로)

  • Ham, Young-Jin
    • Journal of Digital Convergence
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    • v.11 no.8
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    • pp.11-21
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    • 2013
  • Integrated Social Welfare Management System is an information system that comprehensively manages information and services regarding diverse welfare benefits provided by the government. It is designed to improve efficiency of social welfare administration and the service delivery system. The system is found to have significantly contributed to efficiency of the welfare delivery system by reducing the workload of public officials who are responsible for welfare administration in local governments and changing the way they work for the better. This study analyzes the costs and benefits of the Integrated Social Welfare Management System and describes what it has achieved for the provider and recipients. The system has enhanced efficiency of the welfare delivery system and enabled case management, the function social welfare public officials are supposed to do. Ultimately, the system will play a key role in building a consumer-centered welfare administration environment in the future.