• Journal of the Korean Operations Research and Management Science Society
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• v.37 no.3
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• pp.23-37
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• 2012

As Customer Relationship Management (CRM) strategy is becoming a core competence more recently, many companies want a reliable CRM assessment system which enables measuring and diagnosing corporate customer strategies for building an optimized CRM strategy. However, there has been short of researches on developing the CRM diagnosis methodology that is directly applicable to real practices. Drawing upon the theoretical framework of CRM scorecard, we developed and suggested a corporate CRM diagnosis methodology that can systematically understand and assess the corporate CRM capability and performance, guiding their future directions. Companies can search the important but weak areas among various CRM strategy subjects through the proposed diagnostic procedures. This framework has a hierarchical structure that has four evaluative domains each of which has several evaluative subjects consisting of many evaluative themes: the score of upper factor is the weighted average of its subordinate factor scores. And the score of each evaluative theme is the weighted average of quantitative and qualitative evaluative indexes. Quantitative indexes are calculated by analyzing customer and sales data and qualitative ones are derived from survey data. Each evaluative index has more than one measure and its score can be derived from its own formula consisting of the measures. To prove the concept, we applied this framework to a real company and concluded that it might be appropriate to understand the corporate CRM strategy situation, find the pain points, and resolve them for better CRM implementation.

• Geomechanics and Engineering
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• v.21 no.1
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• pp.11-21
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• 2020

The traditional formulations for estimation of bearing capacity in rock mechanics assume a homogeneous and isotropic rock mass. However, it is common that the rock mass consists of different layers of different rock properties or of the same rock matrix with distinct geotechnical quality levels. The bearing capacity of a heterogeneous rock is estimated traditionally through the weighted average. In this paper, the solution of the weighted average is compared to the finite difference method applied to a bilayer rock mass. The influence of different parameters such as the thickness of the layers, the rock type, the uniaxial compressive strength and the overall geotechnical quality of the rock mass on the bearing capacity of a bilayer rock mass is analyzed. A parametric study by finite difference method is carried out to develop a bearing capacity factor in function of the layer thickness and the rock mass quality expressed in terms of the geological strength index, which is presented in a form of a chart. Therefore, this correlation factor allows estimating the bearing capacity of a rock mass that is formed by two layers with distinct GSI, depending on the bearing capacity of the rock mass formed only by the upper layer and considered by that way as homogenous and isotropic rock mass.

• Mass Spectrometry Letters
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• v.13 no.1
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• pp.11-19
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• 2022

Although translational research is referred to clinical chemistry measures, correct weighting factors for linear and quadratic calibration curves with least-squares regression algorithm have not been carefully considered in bioanalytical assays yet. The objective of this study was to identify steroidogenic roles in preeclampsia and verify accuracy of quantitative results by comparing two different linear regression models with weighting factor of 1 and 1/x². A liquid chromatography-mass spectrometry (LC-MS)-based adrenal steroid assay was conducted to reveal metabolic signatures of preeclampsia in both serum and placenta samples obtained 15 preeclamptic patients and 17 age-matched control pregnant women (33.9 ± 4.2 vs. 32.8 ± 5.6 yr, respectively) at 34~36 gestational weeks. Percent biases in the unweighted model (w_i = 1) were inversely proportional to concentrations (-739.4 ~ 852.9%) while those of weighted regression (w_i = 1/x²) were < 18% for all variables. The optimized LC-MS combined with the weighted linear regression resulted in significantly increased maternal serum levels of pregnenolone, 21-deoxycortisol, and tetrahydrocortisone (P < 0.05 for all) in preeclampsia. Serum metabolic ratio of (tetrahydrocortisol + allo-tetrahydrocortisol) / tetrahydrocortisone indicating 11β-hydroxysteroid dehydrogenase type 2 was decreased (P < 0.005) in patients. In placenta, local concentrations of androstenedione were changed while its metabolic ratio to 17α-hydroxyprogesterone responsible for 17,20-lyase activity was significantly decreased in patients (P = 0.002). The current bioanalytical LC-MS assay with corrected weighting factor of 1/x² may provide reliable and accurate quantitative outcomes, suggesting altered steroidogenesis in preeclampsia patients at late gestational weeks in the third trimester.

• Journal of Korean Society of Rural Planning
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• v.20 no.1
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• pp.27-36
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• 2014

The purposes of this study are to identify assessment items to evaluate riverfront for amenity and recreation and to analyze the relative importance of the items using Analytic Hierarchy Process(AHP). Total 15 items of 5 categories were identified through literature review and panel discussion. Based on the AHP analysis results, a weighted value was set for each of the layers in the hierachy. 'Ecological Characteristics' (0.333) was rated with the highest weighted value. followed by 'Landscape Characteristics'(0.190) and 'Physical Characteristics'(0.166). Among the assessment items, 'Water Quality' (0.152) and 'River Naturality'(0.118) had higher weighted values. With the set of assessment items field assessments were carried out for Gyung-An Stream of Gyeonggi-Do to exam its applicability. Total 6 segments and 31 reaches out of the 22.5 km long river were evaluated and the mean scores of the five categories were converted into a percentile score for comparison. Overall, the segments which had higher scores were located close to neighborhood areas and had better connections with other historical and cultural amenities. Also, existing facilities was an important factor and needs to be considered for waterfront development.

• Journal of Institute of Control, Robotics and Systems
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• v.6 no.3
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• pp.273-283
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• 2000

In this paper we suggest an optimal design method of Fuzzy-Neural Networks(FNN) model for complex and nonlinear systems. The FNNs use the simplified inference as fuzzy inference method and Error Back Propagation Algorithm as learning rule. And we use a HCM(Hard C-Means) Clustering Algorithm to find initial parameters of the membership function. The parameters such as parameters of membership functions learning rates and momentum weighted value is proposed to achieve a sound balance between approximation and generalization abilities of the model. According to selection and adjustment of a weighting factor of an aggregate objective function which depends on the number of data and a certain degree of nonlinearity (distribution of I/O data we show that it is available and effective to design and optimal FNN model structure with a mutual balance and dependency between approximation and generalization abilities. This methodology sheds light on the role and impact of different parameters of the model on its performance (especially the mapping and predicting capabilities of the rule based computing). To evaluate the performance of the proposed model we use the time series data for gas furnace the data of sewage treatment process and traffic route choice process.

• Journal of the Korean Society for Precision Engineering
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• v.31 no.2
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• pp.105-112
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• 2014

This paper proposes a novel $H{\infty}$ T-S Fuzzy controller with a weighted integral action for Interior Permanent Magnet Synchronous Motor(IPMSM) which have nonlinear dynamics. The $H{\infty}$ T-S Fuzzy controller is used for the robustness of nonlinear systems and the weighted integral action is used for the tracking problem and the improvement of control performance. A T-S Fuzzy controller is designed by combining the local controllers with the overall stability, and LMI(Linear Matrix Inequality)is used to determine the gains of linear controllers. The tracking problem of IPMSM is changed into regulator problem by introducing the integral action and the weighting factor gives flexibility to a $H{\infty}$ fuzzy controller.

• Journal of the Korean Geotechnical Society
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• v.20 no.4
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• pp.5-13
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• 2004

Strength and compressibility characteristics of Light-Weighted Foam Soil (LWFS) are experimentally investigated in the paper. LWFS is composed of the dredged soils, cement and air foam to reduce unit-weight and to increase compressive strength. For these purposes, both unconfined compression tests and triaxial compression tests are carried out fer artficially prepared specimens of LWFS with various initial water contents, cement contents, mixing ratio of silty dredged soils and different confining stresses. The experimental results of LWFS indicate that the stress-strain relationship and the compressive strength are strongly influenced by cement contents rather than intial water contents of the edged soils. In this paper, the normalizing scheme considering the ratio of initial water contents, cement contents, and air foam contents has been proposed to evaluate the relationship between compressive strength of LWFS and a normalized factor.

• Structural Engineering and Mechanics
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• v.54 no.3
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• pp.561-577
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• 2015

The main objective of this paper is to study the dynamic load allowance (DLA) calculation methods for bridges according to the dynamic response curve. A simply-supported concrete bridge with a smooth road surface was taken as an example. A half-vehicle model was employed to calculate the dynamic response of deflection and bending moment in the mid-span section under different vehicle speeds using the vehicle-bridge coupling method. Firstly, DLAs from the conventional methods and code provisions were analyzed and critically evaluated. Then, two improved computing approaches for DLA were proposed. In the first approach, the maximum dynamic response and its corresponding static response or its corresponding minimum response were selected to calculate DLA. The second approach utilized weighted average method to take account of multi-local DLAs. Finally, the DLAs from two approaches were compared with those from other methods. The results show that DLAs obtained from the proposed approaches are greater than those from the conventional methods, which indicate that the current conventional methods underestimate the dynamic response of the structure. The authors recommend that the weighted average method based on experiments be used to compute DLAs because it can reflect the vehicle's whole impact on the bridge.

• Proceedings of the KIEE Conference
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• 2007.07a
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• pp.1640-1641
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• 2007

In this paper, an experiment of weighted robust least squares frequency estimation for the Gaussian envelope chirp signal which is used in the time-frequency domain reflectometry system was carried out. By incorporating the forgetting factor to the frequency estimator, the weighted robust least squares filter achieved good enough frequency estimation performance for the chirp signal and it can be adopted to implement not only low cost time-frequency domain reflectometry but also real-time time-frequency domain reflectometry implementation.

• Journal of the Korean Society of Clothing and Textiles
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• v.20 no.2
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• pp.362-372
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• 1996

Recently, need for the development of the quantification of subjective evaluation is growing for the production of high-touch and high-tech textile products. In this study, Fuzzy theory is utilized for the evaluation of the wear comfort of the various blouses. Result of a new evaluation method and factor scores, validity of the new evalution technique adopted fuzzy theory was crosschecked with the results of fator analysis and factor scores. As results, fuzzy theory was proved to be adequate methodology to objectify the subjective evaluation of the adequacy of clothing which is worn. When DUNCAN'S multiple comparion among median of the fuzzy composite score were compared with the results of factor score, the sensitivity of the test methods tends to increase. Therefore, it is suggested that fuzzy weighted checklist is an alternative evaluation scale for the subjective comparison of the textile products. In addition, individual median of fuzzy composite score value should be treated by statistical for the sensitive analysis of subjective evalution.