• Journal of Korean Society of Industrial and Systems Engineering
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• v.33 no.1
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• pp.98-107
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• 2010

This paper reviews a case study of the use of eCRM weblog analysis for understanding of customer information and Customer-specific marketing Strategy by Korea's leading insurance company with the changing situation of the business environment due to the introduction of e-Business. This study examines how eCRM Solution is introduced and how range used in the insurance industry, and discuss the business performance and operational effectiveness of eCRM Solution.

• Journal of Information Science Theory and Practice
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• v.9 no.1
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• pp.68-78
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• 2021

Political weblogs are as diverse as political viewpoints are. In the period of Prime Minister Yingluck Shinawatra, several political crises occurred, such as opposition to the Amnesty Act, the constitutional amendment, and the anti-government protests. Remarkably, during this time, social media were used as a platform for political expressions. This study employed a content analysis method to explore twenty-nine Thai political weblogs established during the period of Prime Minister Yingluck Shinawatra's administration. At the time, the most prominent Thai political weblogger was Nidhi Eawsriwong. Not surprisingly, the Pheu Thai Party and the Democrat Party were the most frequently appearing political parties in these weblog's posts. Most contents in these posts were related to government protesters by the People's Democratic Reform Committee (PDRC) and the coup d'état. The purposes of writing such weblogs were to express feelings and thoughts about Thai politics and to provide political information to the general public. The findings from this investigation revealed two significant uses of Thai political weblogs: the communication media for political expressions and viewpoints (a safe online space for political engagement and participation), and vital sources for Thai political information and news (social narratives).

• Journal of the Korean Society for information Management
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• v.25 no.1
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• pp.5-17
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• 2008

The purpose of this paper is to identify the usefulness of Weblog genre analysis in knowledge creation within an organization where communications are occurred frequently among the employees with information and communication technologies (ICTs). Knowledge creation is essential to achieve competitive advantage in today's knowledge-oriented working environments. There has been huge investment on knowledge management systems to achieve such advantages. It is, however, widely recognized that distributed knowledge management systems often fail due to the different social contexts across the sub-organizations where the local information systems are deployed. It is important to coordinate such social gaps across the sub-organizations to achieve better advantages. Given that Weblogs users often feel a shared social norm. Weblogs playa positive role of narrowing the social gaps. This paper argues that the genre analysis of Web logs could provide important clues to narrow the social gaps existed across the sub-organizations within an organization. Hence, such taxonomical practice may be a solution for the high rate of failure in knowledge management system implementations in an organization. This paper uses the theory of organizational knowledge creation (Nonaka & Takeuchi. 1995) and social construction of technology (SCOT) approach (Bijker, 1995) to compare the socialized with the non-socialized integration of distributed information systems. The findings of this research provide a useful framework for better implementing knowledge management practices especially in distributed working environments.

• Journal of Practical Engineering Education
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• v.16 no.1_spc
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• pp.95-103
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• 2024

With the rapid decline of the school-age population, the competition for admissions has increased and marketing through digital channels has become more important, so universities are investing more resources in online promotion and communication to recruit new students. This study uses Google Analytics, a web log analysis tool, to track the visitor behavior of a university admissions website and establish a digital marketing strategy based on it. The analysis period was set from July 1, 2023, when Google Analytics 4(GA4) was integrated, to January 10, 2024, when the college admissions process was completed. The analysis revealed interesting patterns such as geographical information based on visitors' access location, devices(operating systems) and browsers used by visitors, acquisition channels through visitors traffic, conversions on pages and screens that visitors engaged with and visitor flow. Based on this study, we expect universities to find ways to strengthen their admission promotion through digital marketing and effectively communicate with applicants to gain a competitive edge.

• 한국IT서비스학회:학술대회논문집
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• 2010.05a
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• pp.291-295
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• 2010

최근 급격한 하드웨어 기술과 데이터베이스 시스템의 발전은 우리 주변에서 발생하는 다양한 분야의 데이터를 자동으로 수집하는 것을 가능하게 하였다. 흔히 데이터 스트림(data stream)이라고 언급되는 끊임없이 생산되는 대용량의 데이터를 효율적으로 처리하여 유용한 정보를 얻어내는 기술은 이미 많은 응용 분야에서 광범위하게 연구되고 있다. 인터넷은 이러한 데이터 스트림을 양산해 내는 주요 원천 중의 하나이다. 인터넷 비즈니스의 활성화와 더불어 웹로그 데이터 스트림은 마케팅, 전략 수립, 고객관리 등 여러 부분에 광범위하게 활용되기 시작했으며, 보다 정확하고 효율적인 분석에 대한 요구사항도 점점 늘어나고 있다. 데이터 웨어하우스(Data Warehouse)는 수집된 데이터를 주제 기반으로 통합하여 시계열 형태로 적재하는 저장소서 유용한 분석이나 의사결정에 많이 사용되어 왔다. 데이터웨어하우스는 데이터를 요약하고 통합 및 정제하는 기능을 제공하여 대용량의 데이터 처리에 적합하고 데이터의 품질을 향상시키기 때문에 데이터 마이닝 분야에서 전처리 과정으로도 많이 이용되어 왔다. 본 논문에서는 웹로그 데이터 스트림에 대한 데이터 웨어하우스를 구축하여 보다 고품질의 유용한 정보를 효율적으로 얻어내는 시스템을 제안한다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.11
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• pp.777-787
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• 2020

With the development of the Internet and the spread of mobile devices, the online market is growing rapidly. As the number of customers using online shopping malls explodes, research is being conducted on the analysis of usage behavior from customer data, personalized product recommendations, and service development. Thus, this paper seeks to analyze the overall process of online shopping malls through process mining, and to identify the factors that influence users' purchases. The data used are from a large online shopping mall, and R was the analysis tool. The results show that customer activity was most prominent in categories with event elements, such as unconventional discounts and monthly giveaway events. On the other hand, searches, logins, and campaign activity were found to be less relevant than their importance. Those are very important, because they can provide clues to a customer's information and needs. Therefore, it is necessary to refine the recommendations from related search words, and to manage activity, such as coupons provided when customers log in. In addition to the previous discussion, this paper proposes various business strategies to enhance the competitiveness of online shopping malls and to increase profits.

• The Journal of Information Technology
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• v.7 no.4
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• pp.9-20
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• 2004

Result Dos that materialization KNU Virus Wall to solve serious problem Hurtfulness Virus is present network chiefly in this research to do not become and do correct disposal in situation such as internet and Multiple Protocol that is done intelligence anger for ESM, CIS and MIS side as secondary to solve this problem about out log analysis system embody. As a result, could use comprehensively, and can click by Site Design, Packet transmission, and used to interior internet (GroupWare) in information protection aspect because intelligence enemy to face each other ESM's various hacking and virus uses Enterprise Security Management system and CIS, whole web through Smart View and relation of security could do monitoring.

• Information Systems Review
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• v.11 no.1
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• pp.133-144
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• 2009

Today, eCRM has been attention as an enterprise information system that systematically manages and utilizes the eCRM customer information visiting Internet home page. On this paper, the case study of N company Korea's leading manufacturers of the dairy industry is been application research in the practices of using optimization tools for analysis of customer information and marketing activities by the introduction of eCRM and doing weblogs analysis. This research is a case study on an introduction and the use of eCRM solutions in dairy industry company. In addition, of the scope and effectiveness for use introduced eCRM explain.

• Proceedings of the KIEE Conference
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• 2000.11d
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• pp.836-838
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• 2000

전자상거래에서 쇼핑몰의 개인화된 서비스를 제공하기 위해서는 소비자의 구매 패턴을 분석하는 것이 필요하다. 이러한 패턴을 효과적으로 분석하기 위해 웹사이트 상에서 사용자 행동 패턴 정보를 수집해야 한다. 본 논문에서는 사용자 패턴 수집 시스템으로 쇼핑몰 서버에 기능을 추가하고 지능형 웹로그 서버를 정의하며 이를 설계, 구현하였다. 전자상거래 쇼핑몰 서버에는 사용자 행위 정보를 로그에 포함시켜 지능형 웹로그 서버에 전송하는 기능을 추가하였다. 그리고 지능형 웹로그 서버는 쇼핑몰 서버로부터 받은 로그 데이터를 분석하고 데이터베이스화하여 저장한다. 이때 데이터베이스 저장 기술로 OLE DB Provider상에서 수행되는 ADO기술을 사용한다. 그리고 저장된 데이터베이스를 레코드셋 단위로 원격에서 제어 가능하게 한다. 또 생성된 데이터베이스에서 필요한 데이터를 선별하여 XML DB로 저장한다. 이와 같은 사용자 패턴 수집 시스템은 데이터베이스 접근 속도가 빠르고, 관계형이나 비관계형 둘 다의 데이터베이스 접근이 가능하다는 장정을 가지며, 원격 데이터 베이스 접근 시 서버의 부하를 줄일 수 있다는 장점이 있다.

• Journal of Digital Contents Society
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• v.14 no.4
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• pp.565-571
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• 2013

We need to study China, the country that's improving constantly, in perspective of economic, political, social integration, and area studies with expertise in some perspective. If we expand the range of view to studies at industry research, national organization, and academia, exact information and diversity with professional research information portal site is at the core of the region. Specialized information portal site in China through an analysis of Chinese studies at the research analyzes the usage of the content. Through the main advantage of the status and content attributes of a site visitor analysis, it has shown a relatively high user loyalty through last 10 years operating as a single topic of professional information website. Through the CSF, the national level with expertise in design construction information portal site can be used as a more efficient way to build the foundation planning. Furthermore, through the effective use of information in China, the two countries, South Korea and China laid the foundation for the economic development of area studies which is expected to contribute to the establishment of information systems.