• 제목/요약/키워드: Visitor Service

검색결과 129건 처리시간 0.034초

지각된 쇼핑가치차원이 점포태도, 쇼핑과정에서의 정서적 경험, 점포충성도에 미치는 영향에 관한 연구 (The Effect of Perceived Shopping Value Dimensions on Attitude toward Store, Emotional Response to Store Shopping, and Store Loyalty)

  • 안광호;이하늘
    • Asia Marketing Journal
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    • 제12권4호
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    • pp.137-164
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    • 2011
  • 본 연구는 경험가치척도(EVS; Experiential Value Scale)를 바탕으로 측정된 쇼핑가치차원이 쇼핑점포에 대한 소비자 반응에 미치는 효과를 분석하는데 그 목적이 있다. 또한 각 쇼핑가치차원이 쇼핑점포에 대한 소비자반응에 미치는 상대적 효과가 백화점과 할인점에 따라 다르게 나타나는지도 분석했다. 실증분석결과 점포에서 제공하는 실용적 쇼핑가치와 쾌락적 쇼핑가치는 점포에 대한 호의적 태도와 점포에 대한 감정적 반응에 긍정적인 영향을 미치는 것으로 나타났다. 구체적으로 실용적 쇼핑가치의 하위차원인 서비스우수성, 효율성, 경제적 가치가 증가할수록, 소비자들의 점포에 대한 호의적 태도가 증가하는 것으로 나타났다. 그리고 쾌락적 쇼핑가치의 하위차원인 시각적 매력, 오락적 가치, 일상탈출, 내재적 즐거움이 높은 것으로 지각할수록, 쇼핑과정에서 소비자들의 긍정적인 감정이 증가하는 것으로 나타났다. 또한 쾌락적 쇼핑가치는 소비자들이 점포에 대한 호의적 태도를 형성하는데 있어서 직접적 영향이 아닌 점포에 대한 소비자들의 감정적 반응을 통해 간접적으로 영향을 미치는 것으로 나타났으며, 점포에 대한 호의적 태도와 점포에 대한 긍정적 감정형성은 점포충성도에 긍정적인 영향을 미치는 것으로 나타났다. 흥미롭게도 쾌락적 쇼핑가치가 점포에 대한 긍정적 감정반응에 미치는 영향은 백화점보다 할인점에서 높게 나타났다.

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무등산도립공원 탐방객 수 추정 및 통행 패턴 (Estimation Number of Visitor's and Moving Pattern in Mudeungsan Provincial Park)

  • 오구균;김보현;김철의
    • 한국환경생태학회지
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    • 제25권2호
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    • pp.227-234
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    • 2011
  • 무등산도립공원 탐방객 수와 통행 패턴을 파악하기 위하여 증심사지구, 원효사지구, 중머리재 등 3개 지역, 16개지점에서 2008년 여름부터 2009년 봄까지 계절별로 각 3일씩 조사를 실시하였다. 조사결과 무등산도립공원의 연간탐방객 수는 총 2,789,924명으로 추정되었다. 조사지점을 통한 입장객 수는 1,864,623명, 차량을 이용한 공원구역 통과객 수는 832,070명, 조사지점 외 탐방객 수는 93,231명으로 추정되었다. 전체 입장객 중 증심사지구로 입장하는 탐방객 비율이 74%, 원효사지구로 입장하는 탐방객이 26%로서 양 지역간 약 2.8배의 차이가 있었다. 증심사지구와 원효사지구 입장객이 중머리재를 방문하는 비율은 34.1%로 나타났으며, 중머리재 방문자 중 30.3%가 정상부를 탐방하는 것으로 나타났다. 또한, 무등산도립공원 장불재, 입석대, 규봉 등 정상부를 방문하는 탐방객은 전체 입장객의 21.1%로 나타났다.

한 대학병원 부속 건강검진센터 이용자의 만족도와 재이용 의사에 미치는 요인 (Factors Affecting the Satisfaction and Revisit Intension of Health Promotion Center In A University Hospital)

  • 김희경;류황건
    • 한국병원경영학회지
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    • 제6권3호
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    • pp.5-24
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    • 2001
  • The purpose of this study was to serve as a basis for providing quality medical service and mapping out consumer-centered marketing strategies to successfully cope with the rapidly changing medical environment and meet consumer needs, by examining what affected the satisfaction and revisit of health Promotion center Client. The subjects in this study were 186 of visitor to health Promotion center in a university hospital in the city of Busan. A survey was conducted with structured questionnaire from March 2 to 30, 2001. The collected data were analyzed with SPSS for Windows (ver10.0). For more statistical analysis, frequency analysis, component analysis, t-test, ANOVA and correlation analysis procedures were utilized. Results of the study can be summarized as follows: 1. Regarding demographic characteristics, 51.6% of the Client investigated were male, and 48.4% were female. The greatest number of them were in their 40s(38.9%). 86.5% were married, and 34.2% were self-employed. 44% were a high-school graduate, and the monthly mean income of 59.4% was one to three million Won. And, the residential area of 46.8%, the largest percentage, was a half-an-hour distance from health Promotion center. 2. The most common motivation of their selection of the health Promotion center was a recommendation by Staff and neighborhood(59.7%), followed by excellent facilities and services(17.2%), the tradition and reputation of the hospital(7.5%), and its publicity pamphlets(7.5%). 3. 45.9%, the largest percentage, acquired health-related information from their friends or acquaintances. 43.8%, the greatest percentage, visited there because they felt there's something wrong with their body. 53.4% worried about the possibility of being attacked by cancer, and 57.5% wanted to take a precise cancer examination. For health maintenance, 50.1% got regular exercise. Regular exercise was considered most crucial for health maintenance or promotion. 4. The largest reason they used that examination center again was the kindness of employees(52.7%), followed by the tradition and reputation of the hospital(21%) and excellent examination setting and equipment(10.8%). 5. By demographic factor, there was no significant difference between the man and women in satisfaction level with examination and expenses. The women expressed more satisfaction at facilities, and the high-school graduate group were more contented with expenses. 6. As a result of investigating their satisfaction level according to the motivation of selecting that examination center, the group that chose the center due to excellent facilities and services were more satisfied with examination and expenses. 7. As for the relationship of total examination satisfaction to revisit. intention, there was a higher correlational relationship between total health examination satisfaction and expense satisfaction. Especially, the more they were satisfied with examination, the more they were willing to revisit there for another examination.

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구글 애널리틱스를 활용한 웹 사이트의 개선방안 연구 : 앱팩토리를 대상으로 (Research in the Direction of Improvement of the Web Site Utilizing Google Analytics)

  • 김동림;임영환
    • 만화애니메이션 연구
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    • 통권36호
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    • pp.553-572
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    • 2014
  • 인터넷을 이용한 서비스와 정보제공이 활성화 되면서 사용자들은 서비스 품질 및 컨텐츠 품질에 대해 관심 갖기 시작했으며 이러한 변화에 따라 서비스 제공자 또한 사용자의 욕구를 만족 시키는 서비스 및 다수의 사용자가 참여하는 사이트 활성화를 목적으로 하게 되었다. 사용자에게 최상의 서비스를 제공하기 위해 대부분의 서비스 제공자는 이용자 피드백 분석 및 운영시스템 분석 등 자료 분석에 노력하지만 제한된 이용자와의 커뮤니케이션과 자료 수집 및 분석에 상당한 시간과 비용을 들임으로써 사용자들에게 개선된 서비스 제공까지 너무 많은 시간이 소요된다. 본 논문에서는 이러한 이유로 특정 웹 사이트(www.appbelt.net)의 운영현황 분석을 위해 웹 마이닝 기법을 적용한 로그 파일 분석 방식을 채택하였는데 로그 데이터를 가져와 분석하고 별도의 리포트를 만들어 판단하는 번거로움 없이 구글 애널리틱스 툴을 활용하여 정량평가를 시행하였다. 또한 웹 표준 평가(Coolcheck)서비스를 이용한 웹 사이트의 전반적인 품질평가를 통해 해당 웹 사이트의 문제점을 진단하고 개선 방안을 연구하였다. 로그분석이란 사용자가 웹 사이트 이용하면 이에 대한 기록이 로그라는 형태로 흔적이 남게 되는데 이 데이터를 기반으로 사용자가 웹 사이트를 방문하여 행동하는 다양한 정보를 추출해 내는 것이라 할 수 있다. 또한 로그 분석을 통하여 대다수 이용자의 전반적인 이용행태를 분석할 수 있으므로 로그 분석방법은 이용자 계층이 다양하고 이질적인 웹 검색 분야의 연구에 적합한 방법이라고 할 수 있다. 본 논문에서는 로그분석 방법으로 구글 애널리틱스 로그 추적 코드를 웹사이트에 직접 삽입하여 데이터를 수집, 데이터 평가, 리포트 분석 단계를 거쳐 전반적인 웹 사이트의 운영현황을 진단하고 평가한 후 웹 사이트에서 예상하는 사용자의 행동패턴과 실제 방문자의 경로가 일치 하는지 판단하여 문제점 및 개선사항을 도출하였다. 이 판단은 곧 기업의 목표 값 도달 경로의 우선순위(중요도)에 영향을 미치고 사용성이 너무 낮을 경우 경로 설정의 부적절함 등을 웹 사이트의 개선 요소에 포함시키게 된다. 이러한 연구방법은 기업에서 하고자 하는 비즈니스의 방향이 제대로 설정되었는지, 사용자의 요구 및 행태와 일치하는지 분석하여 향 후 비즈니스 방향 재설정 및 웹 사이트 개선에 도움이 될 것으로 보인다.

Field and laboratory investigation of highly pathogenic avian influenza H5N6 and H5N8 in Quang Ninh province, Vietnam, 2020 to 2021

  • Trong Duc Tran;Suwicha Kasemsuwan;Manakorn Sukmak;Waraphon Phimpraphai;Tippawon Prarakamawongsa;Long Thanh Pham;Tuyet Bach Hoang;Phuong Thi Nguyen;Thang Minh Nguyen;Minh Van Truong;Tuan Pham Dao;Pawin Padungtod
    • Journal of Veterinary Science
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    • 제25권2호
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    • pp.20.1-20.15
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    • 2024
  • Background: Avian influenza (AI) is a contagious disease that causes illness and death in poultry and humans. High pathogenicity AI (HPAI) H5N6 outbreaks commonly occur in Quang Ninh province bordering China. In June 2021, the first HPAI H5N8 outbreak occurred at a Quang Ninh chicken farm. Objectives: This study examined the risk factors associated with HPAI H5N6 and H5N8 outbreaks in Quang Ninh. Methods: A retrospective case-control study was conducted in Quang Ninh from Nov 2021 to Jan 2022. The cases were households with susceptible poultry with two or more clinical signs and tested positive by real-time reverse transcription polymerase chain reaction. The controls were households in the same village as the cases but did not show clinical symptoms of the disease. Logistic regression models were constructed to assess the risk factors associated with HPAI outbreaks at the household level. Results: There were 38 cases with H5N6 clade 2.3.4.4h viruses (n = 35) and H5N8 clade 2.3.4.4b viruses (n = 3). Compared to the 112 controls, raising poultry in uncovered or partially covered ponds (odds ratio [OR], 7.52; 95% confidence interval [CI], 1.44-39.27), poultry traders visiting the farm (OR, 8.66; 95% CI, 2.7-27.69), farms with 50-2,000 birds (OR, 3.00; 95% CI, 1.06-8-51), and farms with ≥ 2,000 birds (OR, 11.35; 95% CI, 3.07-41.94) were significantly associated with HPAI outbreaks. Conclusions: Combining biosecurity measures, such as restricting visitor entry and vaccination in farms with more than 50 birds, can enhance the control and prevention of HPAI in Quang Ninh and its spread across borders.

부산지역 양호교사의 업무분석에 관한 연구 (A Study on the analysis of activities of t?e 5.H.T. (5.H.T. in Pusan City))

  • 김이순;김복용
    • 지역사회간호학회지
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    • 제1권1호
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    • pp.465-502
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    • 1989
  • The purpose of this study was to find out the general characteristics of school health teachers, the status of school health resources and the degrees of self-confident performance for the 124 school health teachers in Pusan City. Data was collected by means of questionaires from Aug. 1986 to Mar. 1987. The data were analyzed by use of percentage, mean, standard deviation, t-test, ANOVA and Pearson-correlation coefficient. The results of this study were as follows: 1 . General Characteristics of School Health Teachers (SHT) 1) The average of age of the SHT was 32.8 years old and 39.5% of them were from 30 to 34 years old. 2) The average for school nursing experience of the SHT was 7.9 years and 37.9% of them were from 5 to 9 years. 3) The 45.2% of them have not the clinical experience. 4) The 74.2% of them were graduated from the 3 years college of nursing. 2. Status of school health resources and nursing activities. 1) The average of student number was 2497.3 and class number was 45.2. 2) The average of school health budget was 1039000 won and 27.7% of school health budget expended on examination cost. 3) Only 29.0% of all schools have organization for school health. 4) The 84.7% of all schools have health clinic separately and 69.1% of schools have less than $33m^2$ sized. 5) The average of clinic visitor number was 2111.8 for 1 year. 6) Major problem was on digestive system. And other problems were skin, respiratory, musculo-skeletal system and dental problem. 7) The number of literal message was 14.4 times for 1 year. 3. The degree of the school health teachers' self-confidence. The school health teachers' self-confidence was deviced into 6 and the maximum degree was 4. 1) Program planning & evaluation; 2.8 2) Clinic management; 2.9 3) Health education, 3.0 4) Management of school environment; 2.7 5) Health care services; 2.7 6) Operating of school health organization; 2.4 4. Significances to the degree of self-confidence on school health nursing activities. 1) There was significant difference between clinical management and Religion (t=2.15 p<.05) 2) There was significant difference between Operating of school health organization and level of school (F=3.588 p<.05) 3) Program planning & evaluation: expending time for clinical management (r=-0.184 p<.05) expending time for health care services (r=0.273 p<.01) 4) Clinical management: use of separate health clinic (r=0.151 p<.05) 5) Health education: use of separate health clinic (r=0.170 p<0.5) 6) Health care services: No. of student (r=-0.144 p<0.5) No. of class (r=-0.160 p<.05) 5. The degree of the school health teachers' self-discipline. The school health teachers' self-discipline was devided into 2 and the maximum degree was 2. 1) Program planning & evaluation:1.8 2) Clinic management: 1.9 3) Health education: 1.9 4) Management of school environment: 1.7 5) Health care services: 1.8 6) Operating of school health organization.: 1.3 6. Significances to the degree of self-discipline on school health nursing activities 1) Program planning & evaluation; Level of nursing education (F=4.309 p<.01) 2) Clinical management: Level of nursing education (F=3.587 p<.05) 3) Operating of school health organization: School health organization (t=-2.68 p<.01) 4) Health care services: School health organization (t=2,58 p<.05) 5) School health performance: School health organization (t=2.32 p<.05) 6) Program planning & evaluation: School health experience (r=0.239 p<.01) Expending time for program planning & evaluation (r=-0.172 p<.05) 7) Clinic management: School health experience (r=0.249 p<.01) Expending time for dinic management (r=0.181 p<.05) No. of student (r=-0.158 p<.05) Expending time of program planning & evaluation (r=-0.199 p<0.5) 8) Health education: School health experience (r=0.234 p<0.1) Expending time of program planning & evaluation (r=-0.193 p<.05) 9) Management of school environment: Age of school health teacher (r=0.142 p<.05) School health experience (r=0.255 p<.01) 10) Operating of school health organization: Medicine Purchase (r=-0.163 p<.05) 11) Health care services: School health experience (r=0.148 p<.05) Medicine purchase (r=-0.229 p<.01) 12) Total school health performance: School health experience (r=0.200 p<.05) Medicine purchase(r=-0.168 p<.05) Based on the above results, the suggestions are as follows: 1) As the SHT take charge of the reasonable number of student, the students will have benefit of the good health service in quality. 2) It is recommended to use the health clinic separately and to arrange adequate place for good school health service. 3) It is necessary that the SHT participate budget for school health. 4) It is required to enhance self-confidence on school health nursing activities through continuous educational programs.

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단순간호활동에 관한 간호사 및 간호조무사의 태도조사연구 (A study on simple nursing activities for the registered nurses and nurse aides in the hospital)

  • 이정희
    • 한국보건간호학회지
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    • 제4권1호
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    • pp.37-55
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    • 1990
  • Every country in the world has been trying to expand the basic health right for the peoples as W.H.O has established the goal 'health for AU' by the year of 2000. Related to this goal, our government authority has establish the policy 'the insurance of health for all' into effect from July 198\). Recently hospitalshave been making a ceaseless effort for the plan for the rationalization of its management the academic World is making it a subject of discussion by doing the secure of manpower at a resonable level and the increase of productivity by the manpower. As a result of the efforts the study was established to secure the numbers of nursing manpower at a resonable level and use the unskilled persons at the utilizing field and seek the possible area of their activity for more efficient service through the investigation of ablity of simple nursing activities of regiestered nurses and nurse aides for rational function according to the educational levels and talents. The method of study was established by the registered nurses and nurse and nurse aides(R.N 229, N.A 226) who are working in 15 hospitals with over 200 beds. This surrey was conducted from Mar 29, 1989 to April 8, 1989. The method to test the degree of importance, difficulties, and the abillity of performance of a simple nursing activities was classified into 35 activities on the basis of references on this field. The degree of importance was composed from point l(Not so important) to 5(Very important). the degree of difficulties. was composed as follows; very easy - Point 1 very difficult and complicated - Point 5. and the ability of performance was composed from point 1 to 5. The materials gathered through the survey were analyzed with frequency, mean standard deviation, percentage. t-test, Anova, pearson's coefficient of correlation, stepwise multiple regression. factor analysis, discriminant analysis. The obtained results are summarized as follows: 1. The recognition values of the simple nursing activities of each group of registered nurse and nurse aides show; The degree of importance; 4.04 and 4.26 The degree of difficulties; 2.72 and 2.94 The ability of performance; 2.07 and 2.38 The brief summary shows there are little differences between who two groups the simple nursing activities turned out to be easy and simple work. 2. Regardless of the degree of importance, and difficulties, the ability of performance the important in fluencing of the degree of the simple nursing activities between the registered nurses and nurse aides was the order of educational level, hospital career, working career in wards and ages of the registered nurses and ages and hospital creer of nurse aides. The result was that the simple nursing activities could easily be familiar through the training of their working environment and period of experience. 3. Among the 35 simple nursing activities the items capable of resonable entrusting to the nurse aides are 5 that is helping bed-bathing, 8itz Bath, using bed pan, care while delivering patient, accompaying patient when visitor's check. There wasn't and differences between RN and nurse aides in performing the above 5 items. In anywhere. so we can say obviosuly that this nursing activities should be performed under the nursing system of which chief of nurse are supposed to supervise nurse aides as a possible function to be entrusted. In view of the above mentioned results, therefore, this partial functional job of the simple nursing activities can able be entrusted to the nurse aides through the regular training course. In case of these functional activities could be entrusted under, the responsibility of registered nurse, we can able suggest to for that there are the following advantages: 1.. In the nursing activities-affairs, the qualified guarantee of the nursing services can be kept and increased or promotoed with accommodation of the required nursing service and roles being expanded presently. 2. In the productivity of the hospital manpower, therefore, we have comt to view and consider in favourly that when an automational administration times would be come in the near future time to hospital affairs as a reality, to utilize the existing nures aides is better rather than investing so as to develop the other source manpowers or seek its for the efficient business management in the operational strategy or its policy.

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비콘을 활용한 위치기반 지역축제 모바일 애플리케이션과 데이터 분석 시스템 개발 (Developments of Local Festival Mobile Application and Data Analysis System Applying Beacon)

  • 김송이;김원표;정철
    • 한국과학예술포럼
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    • 제31권
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    • pp.21-32
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    • 2017
  • 지역축제는 문화를 형성하는 소통의 장으로 국내 관광 사업의 수요를 증가시키고, 지역의 이미지 창출, 전통 문화의 보존, 관광객 유입, 일자리 창출, 지역문화의 콘텐츠 개발, 지역특산품 판매 촉진 등 지역경제에 많은 파급효과와 지역경제 활성화에 중요한 가치를 지니고 있다. 무선통신 기술인 사물인터넷(IoT, Internet of Thing) 요소기술은 점차적으로 발전하고 있고, 특히 사물인터넷 서비스 중 하나인 비콘은 국내·외에서 다양한 서비스 형태로 활용되고 있다. 그러나 이러한 사물인터넷 서비스, 디지털 및 모바일 기술의 확산에도 불구하고, 수 없이 많은 지역축제에 대한 정보를 개인이 하나하나 찾기란 쉽지 않고, 기존에 개발된 축제 관련 애플리케이션은 단순 정보전달 수준에 국한되어 있거나 일회성인 축제 정보제공, 축제장 내의 정보제공 방식, 개발 축제마다 별도의 애플리케이션 형태제공, 단발성 사용 등의 문제점을 안고 있다. 이러한 배경 하에 본 연구는 비콘을 활용한 위치기반 지역축제 모바일 애플리케이션과 데이터 분석 시스템 개발하여 축제 방문객에게 맞춤형 정보를 제공하는데 그 목적이 있다. 본 연구의 기술개발을 통해 '축제장 혼잡도 알고리즘', '방문객 통계분석 알고리즘', '맞춤형 정보 알고리즘'의 총 3개의 알고리즘 및 데이터분석 시스템을 개발했고, 개발된 애플리케이션과 데이터 분석 시스템을 통해 실제 축제장에서 베타테스트를 실시했다. 그 결과, 방문객 행태 DB 구축, 지역축제 방문객에게 Hot place 기능, 대기시간 기능, 맞춤형 정보제공의 서비스와 기능을 제공할 수 있었다. 또한, 출시 3개월 간 1만 3천 건 이상의 다운로드 실적 달성, 구글플레이스토어에 '축제' 관련 애플리케이션 중 노출 1위를 달성하는 등 지역 관광 축제 플랫폼으로서의 시장성과 우수성을 인정받았다. 본 연구는 다음과 같은 순서로 기술한다. 2장에서는 본 연구의 기술개발과 관련된 지역축제, 사물인터넷, 비콘 서비스, 축제 관련 애플리케이션의 선행연구를 살펴보고, 3장에서는 지역축제 모바일 애플리케이션 설계와 데이터 분석 시스템의 구현환경을 상세히 기술한다. 4장에서는 본 연구에서 개발한 모바일 애플리케이션과 데이터 분석 시스템이 제대로 적용되지는 실험하기 위해 베타테스를 실시하여 제품의 성능평가를 기술하고, 마지막으로 5장에서는 결론과 향후 연구과제에 대해 기술한다.

U-마켓에서의 사용자 정보보호를 위한 매장 추천방법 (A Store Recommendation Procedure in Ubiquitous Market for User Privacy)

  • 김재경;채경희;구자철
    • Asia pacific journal of information systems
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    • 제18권3호
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    • pp.123-145
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    • 2008
  • Recently, as the information communication technology develops, the discussion regarding the ubiquitous environment is occurring in diverse perspectives. Ubiquitous environment is an environment that could transfer data through networks regardless of the physical space, virtual space, time or location. In order to realize the ubiquitous environment, the Pervasive Sensing technology that enables the recognition of users' data without the border between physical and virtual space is required. In addition, the latest and diversified technologies such as Context-Awareness technology are necessary to construct the context around the user by sharing the data accessed through the Pervasive Sensing technology and linkage technology that is to prevent information loss through the wired, wireless networking and database. Especially, Pervasive Sensing technology is taken as an essential technology that enables user oriented services by recognizing the needs of the users even before the users inquire. There are lots of characteristics of ubiquitous environment through the technologies mentioned above such as ubiquity, abundance of data, mutuality, high information density, individualization and customization. Among them, information density directs the accessible amount and quality of the information and it is stored in bulk with ensured quality through Pervasive Sensing technology. Using this, in the companies, the personalized contents(or information) providing became possible for a target customer. Most of all, there are an increasing number of researches with respect to recommender systems that provide what customers need even when the customers do not explicitly ask something for their needs. Recommender systems are well renowned for its affirmative effect that enlarges the selling opportunities and reduces the searching cost of customers since it finds and provides information according to the customers' traits and preference in advance, in a commerce environment. Recommender systems have proved its usability through several methodologies and experiments conducted upon many different fields from the mid-1990s. Most of the researches related with the recommender systems until now take the products or information of internet or mobile context as its object, but there is not enough research concerned with recommending adequate store to customers in a ubiquitous environment. It is possible to track customers' behaviors in a ubiquitous environment, the same way it is implemented in an online market space even when customers are purchasing in an offline marketplace. Unlike existing internet space, in ubiquitous environment, the interest toward the stores is increasing that provides information according to the traffic line of the customers. In other words, the same product can be purchased in several different stores and the preferred store can be different from the customers by personal preference such as traffic line between stores, location, atmosphere, quality, and price. Krulwich(1997) has developed Lifestyle Finder which recommends a product and a store by using the demographical information and purchasing information generated in the internet commerce. Also, Fano(1998) has created a Shopper's Eye which is an information proving system. The information regarding the closest store from the customers' present location is shown when the customer has sent a to-buy list, Sadeh(2003) developed MyCampus that recommends appropriate information and a store in accordance with the schedule saved in a customers' mobile. Moreover, Keegan and O'Hare(2004) came up with EasiShop that provides the suitable tore information including price, after service, and accessibility after analyzing the to-buy list and the current location of customers. However, Krulwich(1997) does not indicate the characteristics of physical space based on the online commerce context and Keegan and O'Hare(2004) only provides information about store related to a product, while Fano(1998) does not fully consider the relationship between the preference toward the stores and the store itself. The most recent research by Sedah(2003), experimented on campus by suggesting recommender systems that reflect situation and preference information besides the characteristics of the physical space. Yet, there is a potential problem since the researches are based on location and preference information of customers which is connected to the invasion of privacy. The primary beginning point of controversy is an invasion of privacy and individual information in a ubiquitous environment according to researches conducted by Al-Muhtadi(2002), Beresford and Stajano(2003), and Ren(2006). Additionally, individuals want to be left anonymous to protect their own personal information, mentioned in Srivastava(2000). Therefore, in this paper, we suggest a methodology to recommend stores in U-market on the basis of ubiquitous environment not using personal information in order to protect individual information and privacy. The main idea behind our suggested methodology is based on Feature Matrices model (FM model, Shahabi and Banaei-Kashani, 2003) that uses clusters of customers' similar transaction data, which is similar to the Collaborative Filtering. However unlike Collaborative Filtering, this methodology overcomes the problems of personal information and privacy since it is not aware of the customer, exactly who they are, The methodology is compared with single trait model(vector model) such as visitor logs, while looking at the actual improvements of the recommendation when the context information is used. It is not easy to find real U-market data, so we experimented with factual data from a real department store with context information. The recommendation procedure of U-market proposed in this paper is divided into four major phases. First phase is collecting and preprocessing data for analysis of shopping patterns of customers. The traits of shopping patterns are expressed as feature matrices of N dimension. On second phase, the similar shopping patterns are grouped into clusters and the representative pattern of each cluster is derived. The distance between shopping patterns is calculated by Projected Pure Euclidean Distance (Shahabi and Banaei-Kashani, 2003). Third phase finds a representative pattern that is similar to a target customer, and at the same time, the shopping information of the customer is traced and saved dynamically. Fourth, the next store is recommended based on the physical distance between stores of representative patterns and the present location of target customer. In this research, we have evaluated the accuracy of recommendation method based on a factual data derived from a department store. There are technological difficulties of tracking on a real-time basis so we extracted purchasing related information and we added on context information on each transaction. As a result, recommendation based on FM model that applies purchasing and context information is more stable and accurate compared to that of vector model. Additionally, we could find more precise recommendation result as more shopping information is accumulated. Realistically, because of the limitation of ubiquitous environment realization, we were not able to reflect on all different kinds of context but more explicit analysis is expected to be attainable in the future after practical system is embodied.