• Title/Summary/Keyword: Users' convenience

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Impact of User Convenience on Appliance Scheduling of a Home Energy Management System

  • Shin, Je-Seok;Bae, In-Su;Kim, Jin-O
    • Journal of Electrical Engineering and Technology
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    • v.13 no.1
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    • pp.68-77
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    • 2018
  • Regarding demand response (DR) by residential users (R-users), the users try to reduce electricity costs by adjusting their power consumption in response to the time-varying price. However, their power consumption may be affected not only by the price, but also by user convenience for using appliances. This paper proposes a methodology for appliance scheduling (AS) that considers the user convenience based on historical data. The usage pattern for appliances is first modeled applying the copula function or clustering method to evaluate user convenience. As the modeling results, the comfort distribution or representative scenarios are obtained, and then used to formulate a discomfort index (DI) to assess the degree of the user convenience. An AS optimization problem is formulated in terms of cost and DI. In the case study, various AS tasks are performed depending on the weights for cost and DI. The results show that user convenience has significant impacts on AS. The proposed methodology can contribute to induce more DR participation from R-users by reflecting properly user convenience to AS problem.

A Comparative Study on User Experience of Contactless Retail Services between Chinese and Korean Users (비대면 소매 서비스에서 중국인과 한국인의 사용자 경험 비교 연구)

  • Yang, Chen-Yue;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.18 no.10
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    • pp.381-387
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    • 2020
  • In order to study the similarities and differences of user experience of contactless retail services between Chinese and Korean users, this study focuses on E-mart 24 Self Convenience Store Gimpo DC Branch, Conducted in-depth interviews with Chinese and Korean users who have experience. The interviews are based on the 7 principles of Peter Morville's Honeycomb Model. As a result, the satisfaction of Chinese users is higher than that of Korean users. Human touch, and the desire for a faster society made Korean users more resistant to E-mart 24 Self Convenience Store. Chinese users raised concerns about the inconvenience of the system with little consideration for foreign users. It is expected that this study will help E-mart 24 Self Convenience Store to satisfy users from more cultural backgrounds.

Evaluations of Convenience of Use and Image Preference of Bicycles to Develop Electric Bikes

  • Ko Young-Jun
    • Archives of design research
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    • v.19 no.3 s.65
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    • pp.19-30
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    • 2006
  • This study was carried out to present design guidelines for developing electric bikes which could be used for more users regardless of gender and age. Through a survey with 336 male and female respondents in Seoul aged between 10s and 70 years or older, the convenience of bicycle use and image preference by gender and age were investigated. To evaluate convenience of bicycle use, the 7 principles of universal design made by Universal Design Center were customized to fit for accessing bicycles. The following are results of statistical analysis on 301 valid data: (1) of the 7 principles, conventional bicycles were identified to be the most inconvenient in principle 6(low physical effort), followed by in principle 5(tolerance for error) and 7(size and space for approach and use). Women appeared to feel more inconvenience than men in all evaluation criteria while using bicycles. The relation between the convenience of use and users' age was not identified. (2) Preferred images by bicycle users turned out to be those of 'simple' and 'light.' By gender, male preferred more 'technical' and 'dynamic' images than female. By age, users in their 10s-20s preferred more 'individual' image than 70 years or older.

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The Effect of Food Online-to-Offline (O2O) Service Characteristics on Customer Beliefs using the Technology Acceptance Model (기술수용모델을 이용한 외식 O2O 서비스 특성이 고객신념에 미치는 영향 연구)

  • Won, Junyeon;Kang, Hyungchul;Kim, Byeongyong
    • Culinary science and hospitality research
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    • v.23 no.7
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    • pp.97-111
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    • 2017
  • As a single-person household emerges as an important consumer group, an Online-to-Offline or Offlineto-Online(O2O) service market is rapidly growing. This study attempted to verify the effects of convenience and webrooming characteristics of O2O service using the Technology Acceptance Model (TAM). The purpose of this study was to investigate the effects of the convenience and webrooming of food O2O service on users' perceived ease of use and perceived usefulness, and the effects of perceived ease of use and perceived usefulness on purchase intention of O2O services. Using a convenience sampling technique, an online survey was conducted through Google survey from April 16 to April 30, 2017 and was distributed to 447 O2O service users. A total of 320 questionnaires were included in the final analysis. The results showed that convenience had a significant effect on users' perceived ease of use as well as perceived usefulness. In addition, users' perceived ease of use had a significant impact on users' perceived usefulness. Finally, both perceived ease of use and perceived usefulness positively affected users' purchase intention of O2O services. These findings suggest that differentiated events, promotions, and store information should be provided when launching O2O service because webrooming is a more important factor in enhancing perceived usefulness than the perceived ease of use.

Evaluation of Escape Safety Depending on the Number of Users of Residential Convenience Facilities in the Apartment Complex and the Kind of Elevators

  • Cho, Seong-Suk;Kong, Ha-Sung
    • International Journal of Advanced Culture Technology
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    • v.9 no.4
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    • pp.376-384
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    • 2021
  • This study wants to provide basic data on effective escape safety plans when residents of apartment complex use residential convenience facilities. The findings of the analysis are as follows. First, when this study applied the actual number of users (No=54) of those facilities, the existence of elevator for escape reduced the escape time by 189.0 seconds. Second, when the number of users was calculated on the standard of the number of people who can be accommodated for performance based design (No=316), the existence of the elevator for escape reduced the escape time by 173.5 seconds. Finally, when the number of users was calculated on the standard of installing fire-fighting facilities (No=122), the existence of the elevator for escape reduced the escape time by 159.2 seconds. As a result, it was found that elevator for escape reduces the escape time from fire. Accordingly, it is necessary to revise the construction law to make it obligatory for residential convenience facilities to be equipped with elevator for escape. Currently, apartment buildings lower than 30 stories have either elevator for passengers or elevator for escape. Thus, in future studies, it is necessary to compare escape times in fire depending on the kinds of elevator, and identify the usefulness of elevator for escape.

Effects of Service Convenience on Customer Satisfaction and Reuse Intention by Korail Talk App Users among Korail Passengers (코레일 앱 이용자의 서비스편의성이 코레일 앱 고객만족과 재이용의도에 미치는 영향에 관한 연구)

  • Seo, Ju-Hwan;Kim, Young-Taek
    • Journal of the Korean Society for Railway
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    • v.16 no.5
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    • pp.410-417
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    • 2013
  • The purpose of this study was to analyze the effect of service convenience on customer satisfaction and reuse intention by 200 passengers using a Korail talk app. The result of the analysis showed that service convenience was positively correlated with satisfaction in Korail customers using the Korail talk app. Also, customer satisfaction with service convenience had a positive effect on reuse intention in these users. However, service convenience was not significantly correlated with customer's reuse intention. The results of this study suggest that it is important for Korail to offer improved service convenience for Korail talk app users consistently in order to improve customer satisfaction and reuse intention by Korail passengers.

Relationships Between Ecological and Utilizational Effectiveness of Green Roof Sites (옥상녹화지의 생태적 효과와 이용 효과의 상관성)

  • Kim, Hyun;Lee, Gwan-Gyu
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.11 no.2
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    • pp.114-122
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    • 2008
  • Roof greening recently emerged to be an important issue of environmental policies in a city. To cover roofs of buildings with green vegetation gives chances not only to improve urban environmental function but also provides the opportunities of environmental learning and convenience for users in the building. This study aimed to give directions for roof greening plan to designers by acknowledging the relationships between ecological and utilizational effectiveness. 10 sites and 15 variables were adopted to measure the relationships. As a result, no positive correlations was found between them. One of the results in correlation analysis among variables, however, showed that the roof gardens have high utilizational effectiveness only when a green roof was made by focusing on ecological functions in addition to the concepts that will guarantee user's convenience such as accessibility, entrance and exit, facilities for convenience and learning. The results implies that a green roof has to be designed considering multi-functional effects. Correlation between species of vegetation and the number of daily users, average staying hours, and attending level for environment educational programs were not significant. These findings imply that when a green roof has to be take high utilizational effectiveness, both plentiful vegetation species and design concepts for users' convenience are should be considered.

A Study on the effects of Career Development Center Website Users' recognition on Contents Characteristics on User Responses (취업정보센터 웹사이트 이용자의 컨텐츠 특성에 대한 지각이 이용자 반응에 미치는 영향)

  • Seo, Da-hye;Kang, Hye-young
    • Journal of Practical Engineering Education
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    • v.6 no.2
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    • pp.111-117
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    • 2014
  • The purpose of this study aims to examine the effects of Career Development Center website users' recognition on contents characteristics (User Convenience, Information, Customer Service) on user responses (User Satisfaction, User Loyalty). According to the research result, first, Career Development Center of website contents characteristics explained 36.4% User satisfaction, it was affected significantly Information, User Convenience, and Customer Service in order. Second, Career Development Center of website contents characteristics explained 36.2% User loyalty, it was affected significantly Information, Customer Service, and User Convenience in order. Thus, it was important that Web site contents was improved the Users satisfaction and loyalty of Career Development Center Web site.

A Study on the Mediating Effect of Perceived Usefulness in the Acceptance of Airport Service Technology

  • PARK, Hyeyoon
    • The Journal of Economics, Marketing and Management
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    • v.8 no.1
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    • pp.1-11
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    • 2020
  • Purpose - In the aviation industry, we will investigate the impact of users' acceptance of technology on their usage behavior and find out the factors that affect their acceptance of technology. We will expand the prior study to find out the impact of the self-service technology of Incheon Airport. Research design, data, and Methodology - The thesis was conducted on people using self-service technology at Incheon International Airport from July to August 2019. Part 307 of the valid questionnaires were used for this final analysis. The collected data were used to perform frequency, factor, reliability, and multiple regression analyses using the SPSS statistical package. Result - Individual aspects of external variables, service aspects, and systems aspects have been shown to affect usability and perceived ease of use. Usability and convenience have been shown to serve as intermediaries for users' technological acceptance. Conclusion - The perceived convenience and usefulness of Incheon International Airport has been shown to affect self-service users, while convenience and usefulness have been shown to serve as intermediaries for technology acceptance purposes. In other words, raising expectations for convenience, rapid processing, benefits and so on will have a positive impact on the intent to accept.

A study on design of Internet shopping mall to enhance usability -Focused on Navigation Design (사용편의성이 강화된 인터넷 종합 쇼핑몰 디자인에 관한 연구-내비게이션 디자인을 중심으로)

  • Bae, Yoon-Sun
    • Journal of Digital Contents Society
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    • v.10 no.4
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    • pp.587-595
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    • 2009
  • Domestic competition of Internet shopping malls is becoming more intense everyday. Users prefer an convenient and reliable shopping mall. Thus the design of Internet shopping malls with a strengthened convenience in usage will not only increase the desire of users to purchase, but will also encourage the users to revisit to the website, and it will increase the competitive power of the shopping mall. In this paper, I examined the interface design which users can use conveniently to purchase products, and proposed a design for an Internet shopping mall in which product information is conveniently provided to the user and the convenience in usage for guiding product selection and purchase is strengthened. The results of this study show that the navigation designs which allowed users to conveniently find products on Internet shopping malls included a roll-over menu in which a subdirectory was presented with a large area. If the navigation that guides products to users were designed more conveniently, users would be able to find and purchase products more easily. Since a web interface design with strengthened convenience in usage helps users to satisfactorily select and purchase products on an Internet shopping mall, it would increase the reliability of the shopping mall.

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