• Science of Emotion and Sensibility
• /
• v.12 no.4
• /
• pp.433-442
• /
• 2009

People are tending to buy products through the Internet rather than purchasing them from the store. Some of the consumers give their feedback on line such as reviews, replies, comments, and blogs after they purchased the products. People are also likely to get some information through the Internet. Therefore, companies and public institutes have been facing this situation where they need to collect and analyze reviews or public opinions for them because many consumers are interested in other's opinions when they are about to make a purchase. However, most of the people's reviews on web site are too numerous, short and redundant. Under these circumstances, the emotion scanning system of text documents on the web is rising to the surface. Extracting writer's opinions or subjective ideas from text exists labeled words like GI(General Inquirer) and LKB(Lexical Knowledge base of near synonym difference) in English, however Korean language is not provided yet. In this paper, we labeled positive, negative, and neutral attribute at 4 POS(part of speech) which are noun, adjective, verb, and adverb in Korean dictionary. We extract construction patterns of emotional words and relationships among words in sentences from a large training set, and learned them. Based on this knowledge, comments and reviews regarding products are classified into two classes polarities with positive and negative using SO-PMI, which found the optimal condition from a combination of 4 POS. Lastly, in the design of the system, a flexible user interface is designed to add or edit the emotional words, the construction patterns related to emotions, and relationships among the words.

• Electronics and Telecommunications Trends
• /
• v.35 no.5
• /
• pp.57-68
• /
• 2020

This paper reviews the recent trends in optical access technologies and their future directions. As the number of hyper-connected, ultra-low-latency, and hyper-realistic services increases, the wireless path has become shorter and the optical access network has become deeply penetrated into the end user. The optical access network continues to evolve through endless innovation via high-speed, ultra-low-latency, and abstraction/virtualization technologies.

• Journal of the Ergonomics Society of Korea
• /
• v.17 no.2
• /
• pp.97-104
• /
• 1998

This study reviews usability of PC communication softwares with different dialogue types of user interface. Usability test was conducted to evaluate usability of 3 PC communition softwares which are currently utilized in Korea. Learnability was adopted as an index of usability evaluation, so learning time, testing time and scores were measured as dependent variables. It is suggested that softwares with mixing dialogue type(menu, icon, command) which were implemented in window systems environment were not superior to that with command dialogue type.

• Journal of the Korea Convergence Society
• /
• v.12 no.7
• /
• pp.193-205
• /
• 2021

The AI speaker market is growing steadily. However, the satisfaction of actual users is only 42%. Therefore, in this paper, we collected reviews on Amazon Echo Dot 3rd and 4th generation models to analyze what hinders the user experience through the topic changes and emotional changes of each generation of AI speakers. By using topic modeling analysis techniques, we found changes in topics and topics that make up reviews for each generation, and examined how user sentiment on topics changed according to generation through deep learning-based sentiment analysis. As a result of topic modeling, five topics were derived for each generation. In the case of the 3rd generation, the topic representing general features of the speaker acted as a positive factor for the product, while user convenience features acted as negative factor. Conversely, in the 4^th generation, general features were negatively, and convenience features were positively derived. This analysis is significant in that it can present analysis results that take into account not only lexical features but also contextual features of the entire sentence in terms of methodology.

• Journal of Digital Convergence
• /
• v.10 no.8
• /
• pp.45-52
• /
• 2012

The purpose of this study is to investigate the perceived quality toward user performance and corporate performance in production information systems. For this purpose, a research model and hypotheses are developed based on the relevant literature reviews. Data have been collected from 132 enterprises which have implemented production information systems, and the research hypotheses were tested by covariance structural model analysis. The results of this empirical study are summarized as follows. First, production information quality and support service quality are confirmed to have a positive effect on user's satisfaction, however, I found no evidence of a statistically significant relationship between system quality and user's satisfaction. Second, all of three quality factors which are production information quality, system quality, and support service quality have positive influence on system usage. Third, user's satisfaction has positive influence on system usage, and both of user's satisfaction and system usage have positive influence on performance improvement. Based on these findings, this study suggested the implications, as well as limitations and further research directions.

• Journal of the Ergonomics Society of Korea
• /
• v.19 no.1
• /
• pp.101-107
• /
• 2000

This study reviews several database menu structure for pc communication services to examine the efficiency of database menu structure. Database menu systems of 5 major pc communication companies were analyzed by GOMS methodology, a description of the knowledge that a user must have in order to carry out tasks on system. Also, each database access time of 4 pc communication companies were measured with internet pc environment in laboratory. It is recommened that another menu design strategies (for example, broad-shallow rather than narrow-deep) should be adopted because current menu structures have inefficient procedures to access those database.

• Journal of the Korea Furniture Society
• /
• v.19 no.1
• /
• pp.66-74
• /
• 2008

This paper reviews a new kitchen space by analyzing the user life style and their house environment where ubiquitous system is considered. The kitchen space where ubiquitous system is applied was differ in their house atmosphere and the role of kitchen area. Those changes under ubiquitous system has the kitchen becomes the central space of the house and the furnishings including home appliances and furnitures. This furniture and built-in machine will get a communication ability with user in the living and kitchen space. And it will include a high technology like as RFID, home network and so on.

• Journal of Information Technology Applications and Management
• /
• v.17 no.2
• /
• pp.175-185
• /
• 2010

The primary objective of this paper is to examine post acceptance behavior model in UCC services. Based on the relevant literature reviews, this study posits six characteristics, that is, expectation confirmation, perceived usefulness, perceived enjoyment, satisfaction, and continuance intention as key variables to describe the post acceptance behavior model in UCC services. Then we constructed a research model and hypotheses about relationship between these variables. A total 286 usable survey responses of UCC service users have been employed in the analysis. The empirical results of this study are summarized as follows. Firstly, expectation confirmation has a positive effect on the perceived usefulness, perceived enjoyment, and satisfaction. Secondly, perceived enjoyment has a positive effect on the satisfaction. Lastly, perceived usefulness, perceived enjoyment, and satisfaction have a positive effect on the continuance intention. These results will be helpful for the UCC services sector to further develop service delivery strategies for strengthening the ongoing relationship with customers. Finally, some possible limits of the present research and future directions for such research were discussed.

• The Journal of Information Systems
• /
• v.28 no.1
• /
• pp.97-114
• /
• 2019

Purpose The purpose of this study is to deduct the factors for explaining the economic behavior of an Internet user who provides personal information notwithstanding the concern about an invasion of privacy based on the Information Privacy Calculus Theory and Communication Privacy Management Theory. Design/methodology/approach This study made a design of the research model by integrating the factors deducted from the computation theory of information privacy with the factors deducted from the management theory of communication privacy on the basis of the Dual-Process Theory. Findings According to the empirical analysis result, this study confirmed that the Privacy Concern about forms through the Perceived Privacy Risk derived from the Disposition to value Privacy. In addition, this study confirmed that the behavior of an Internet user involved in personal information offering occurs due to the Perceived Benefits contradicting the Privacy Concern.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• v.17 no.3
• /
• pp.721-739
• /
• 2023

Rating prediction is an important issue in recommender systems, and its accuracy affects the experience of the user and the revenue of the company. Traditional recommender systems use Factorization Machinesfor rating predictions and each feature is selected with the same weight. Thus, there are problems with inaccurate ratings and limited data representation. This study proposes a deep recommendation model based on self-attention Factorization (SAFMR) to solve these problems. This model uses Convolutional Neural Networks to extract features from user and item reviews. The obtained features are fed into self-attention mechanism Factorization Machines, where the self-attention network automatically learns the dependencies of the features and distinguishes the weights of the different features, thereby reducing the prediction error. The model was experimentally evaluated using six classes of dataset. We compared MSE, NDCG and time for several real datasets. The experiment demonstrated that the SAFMR model achieved excellent rating prediction results and recommendation correlations, thereby verifying the effectiveness of the model.