GOMS Analysis of Database Menu Structure for PC Communication Services

PC통신서비스를 위한 데이터베이스 메뉴 구조에 대한 GOMS 분석

This study reviews several database menu structure for pc communication services to examine the efficiency of database menu structure. Database menu systems of 5 major pc communication companies were analyzed by GOMS methodology, a description of the knowledge that a user must have in order to carry out tasks on system. Also, each database access time of 4 pc communication companies were measured with internet pc environment in laboratory. It is recommened that another menu design strategies (for example, broad-shallow rather than narrow-deep) should be adopted because current menu structures have inefficient procedures to access those database.