• 제목/요약/키워드: Use and Satisfaction

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임상간호사의 감성지능과 대인관계능력, 직무만족도의 관계 (The Relationships among Emotional Intelligence, Interpersonal Relationship, and Job Satisfaction of Clinical Nurses)

  • 고현록;김정희
    • 한국간호교육학회지
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    • 제20권3호
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    • pp.413-423
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    • 2014
  • Purpose: The purpose of this study was to investigate the relations among emotional intelligence, interpersonal relationship, and job satisfaction among clinical nurses. Methods: Data were collected from 315 nurses who had worked for more than 6 months at five general hospitals by a self-reported questionnaire. The collected data were analyzed with descriptive statistics, t-test, ANOVA, Scheffe-test, Pearson's correlation, and hierarchial regression using SPSS 18.0 program. Results: The mean score of emotional intelligence was 3.42 and the score of self emotional appraisal was the highest. The mean score of interpersonal relationship was 3.44 and the score of intimacy was the highest. The mean score of job satisfaction was 3.04. Emotional intelligence and interpersonal relationship were positively correlated with the job satisfaction. Hierarchial multiple regression analysis showed that use of emotion was the main factor of affecting job satisfaction, which explained 30.8% of the variance for the nurses' job satisfaction together with intimacy, regulation of emotion, position, and monthly salary. Conclusion: These findings indicated that emotional intelligence and interpersonal relationship, especially use and control of emotion and intimacy contributed to nurses' job satisfaction. It is necessary to develop and implement the program for increasing emotional intelligence and interpersonal relationship for improving job satisfaction.

The Hedonic Effects of Smartphone Vibrations in Mobile Gaming for Male Users

  • Choe, Pilsung;Liao, Chen;Schumacher, Dennis
    • 대한인간공학회지
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    • 제32권4호
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    • pp.363-370
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    • 2013
  • Objective: This study investigates the influences of vibrations on hedonic satisfaction based on four kinds of perceptions (perceived ease of use, perceived usefulness, perceived enjoyment, cognitive concentration) when mobile gaming. Background: As mobile gaming is becoming more and more popular for smartphone users, they might want to have more hedonic satisfaction instead of focusing on traditional usability criteria such as efficiency, effectiveness, and satisfaction. Method: We conducted a human-factors experiment with 35 male subjects to evaluate hedonic satisfaction in the mobile game configured by 7 vibration types having different levels of intensity and length. Results: The results revealed that the use of vibration significantly increases the perceived ease of use, perceived usefulness, and cognitive concentration. In addition, the intensity of vibration makes differences of perceived usefulness and cognitive concentration. Conclusion: Vibration can be effectively used to improve hedonic satisfaction of smartphone users in mobile gaming when they are not allowed to turn the sound effects on. Application: This study helps game designers effectively provide vibration feedback of mobile games for smartphone users.

스키장 이용실태 및 이용자 만족도에 관한 연구 -도시근교형과 리 조트형의 비교- (A Comparative Study on Current Use and Satisfaction of Skiers between 'Suburban type' and 'Resort type' Ski Resort)

  • 김지현;노정실;김한도;김유일
    • 한국조경학회지
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    • 제22권3호
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    • pp.151-162
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    • 1994
  • This is a comparative study on the use pattern and satisfaction of skiers between the suburban skiing ground and the resort one. The purpose of this study is to provide basic data for the planning and the management of skiing ground. The sites of case study are Yong Pyung Ski Resort (Resort type) and Bears Town(Suburban type). Data were collected from questionaire. A total of 420 questionaires were completed. And data were subjected to following analysis: First, the descriptive statistics(mean, chi-square analysis etc.) were used to compare the characteristics of the users and the use pattern of two sites. Second, factor analysis was utilized to reduce 22 satisfaction items into the smaller number of factors. Third, regression analysis was used to find the factors affecting users' overall satisfaction in each skiing ground. The findings of this study are as follows: First, it was proved that the characteristics of users between tow sites were different in terms of age, income, and skill level. Second, it was proved that the use pattern between two sites were different in terms of travel distance from home, traffic mode, length of stay, accommodation type, and the money spent per day. Third, By a principal component factor analysis several factors of satisfaction are found: In physical terms, they are 'slope and life facilities', 'recreation and lodge facilities', 'accessibility', 'crowding', and 'landscape'. In psychological terms, they are 'skiing skills and thrills', and 'relaxation and freedom'. Forth, As the result of the stepwise regression analysis, it was yielded that 'relaxation/and freedom' was most important factor to predict the overall satisfaction in both skiing ground. And it was proved that not only physical factors but also phychological(need gratifying) factors were important sources of the satisfaction.

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기술수용모델의 확장을 통한 ChatGPT 이용의도 영향요인 탐색연구 (A Study on the Influence Factors of ChatGPT Intention to Use by Extended Technology Acceptance Model)

  • 문수지
    • 한국전자통신학회논문지
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    • 제19권2호
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    • pp.371-382
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    • 2024
  • 본 연구는 성인남녀를 대상으로 ChatGPT 이용의도에 영향을 미치는 요인을 탐색하였다. 가설을 중심으로 결과를 요약, 제시하면 다음과 같다. 첫째, 인지된 용이성은 인지된 유용성에 정적 영향을 미친 것으로 나타났다. 둘째, 정보 신뢰성은 인지된 유용성에 유의한 영향을 미치지 못하였다. 셋째, 정보제공 신속성은 인지된 유용성에 정적 영향을 미친 것으로 나타났다. 넷째, 인지된 용이성은 이용자 만족에 정적 영향을 미치는 것으로 나타났다. 다섯째, 인지된 유용성은 이용자 만족에 정적 영향을 미치는 것으로 나타났다. 여섯째, 정보 신뢰성은 이용자 만족에 유의한 영향을 미치지 못하였다. 일곱째, 정보제공 신속성은 이용자 만족에 정적 영향을 미친 것으로 나타났다. 여덟째, 이용자 만족은 이용의도에 정적 영향을 미친 것으로 나타났다.

인터넷의 지속적 사용의도에서 주관적 안녕감에 대한 탐색적 분석 (The Exploratory Analysis of Subjective Well Bing in Internet Continuance to Use)

  • 권순재
    • 한국IT서비스학회지
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    • 제8권4호
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    • pp.1-16
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    • 2009
  • Although the Internet has been a important communication tool in modern societies, researchers did not pay attention to its' positive impacts on individual's psychological process. The Internet provides users with a unique environment such as visual isolation, non face-to-face communication, and easiness to escape from social influences. This environment enables people to take free action according to their personality and disclose themselves. The findings indicate that individuals' social use of the Internet may reflect their personality. To fill the research void like this, this study proposes a new research model in which well bing as well as perceived value are positively linked to satisfaction and continuance to use. The statistical results obtained by applying PLS to the valid 150 questionnaires showed that the well bing has stronger positive influence on satisfaction and continuance to use. Therefore, a practical implication is suggested that the web site need to be designed in a way of arousing users' well bing more strongly.

공원잔디공간의 "레크레이션"수용능력에 관한 연구(III) -혼잡도 지각과 만족도에 근거한 심리적 수용능력의 추정- (A Study on the Recreation Carrying Capacity of Lawn Areas in Parks(III) -Estimation of Psychological Carrying Capacity-)

  • 엄붕훈
    • 한국조경학회지
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    • 제20권3호
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    • pp.93-102
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    • 1992
  • This study was carried out to estimate the recreation carrying capacity of lawn areas in parks. Recreation carrying capacity in this study is composed of two parts, ecological carrying capacity. This part deals with the psychological carrying capacity, based on the perception of crowding level and recreation satisfaction of users. The survey was conducted at the lawn areas of Doturag World and Seorabul Plaza in Bomun Resort Complex in Kyungju. The major results are as follows: 1. As the result of regression of regression analysis between use density of lawn area and level of perceived crowding, the capacity was estimated as 60.0㎡ man. 2. As the result of regression analysis between use density of lawn areas and total recreation satisfaction, the capacity was estimated as 48.5㎡/man. 3. As the result of regression analysis between use density of lawn areas and satisfaction to use density, the capacity was estimated as 63.2㎡/man. 4. As a conclusion, the psychological carrying capacity was estimated as 60.0㎡/man. And this value is based on user's perception of crowding and recreation satisfaction level for each use densities.

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모바일 간편결제 서비스의 지속이용의도에 영향을 미치는 요인에 관한 연구 : 정보시스템 후기수용모델과 가치모델의 통합 (A Study on Factors Influencing the Continuous Use Intention of Mobile Easy Payment Service: Integration of information system Post Acceptance Model and value model)

  • ;김은희
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권1호
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    • pp.155-181
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    • 2019
  • Purpose As the mobile easy payment service grows fast, competition in the payment service market is getting stronger. On the other hand, there are few studies on the users' utilization results. Therefore, this study explains the continuous use intention of mobile easy payment Services based on PAM and value model. Design/methodology/approach This study proposed an extended model by integrating PAM, which is a representative model of continuous use intention in IS field, and value model of mobile field. Also this study empirically tested 298 users who have experience of mobile easy Payment service. The structural equation model was used to verify the research model and hypotheses. Findings According to the empirical analysis result, this study verifies that perceived usefulness and satisfaction were determinants of continuous use intention in mobile easy Payment services. Expectation confirmation has been proved to be a positive predictor of satisfaction and perceived usefulness. Also, among the value factors, perceived ease was not a valid predictor of satisfaction, and the remaining factors were positive predictors of satisfaction.

AI 챗봇 타입과 이용동기에 따른 사용만족도 및 지속사용의도 :자기결정이론을 중심으로 (AI Chatbot Users' Satisfaction and Intention for Continued Use : Moderating Effects of Chatbot Type and Motivations)

  • ;임소혜
    • 한국콘텐츠학회논문지
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    • 제20권10호
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    • pp.630-640
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    • 2020
  • 최근 인공지능 기술을 이용한 챗봇 서비스가 다양한 플랫폼에 적용되면서 그 이용자의 수도 급증하고 있다. 이에 본 연구에서는 자기결정성이론(Self Determination Theory)을 적용해 이용자의 세 가지 심리욕구(인지된 자율성, 인지된 유능성, 인지된 관계성)가 사용 만족도 및 지속사용의도에 미치는 영향을 살펴보고자 한다. 또한, 챗봇의 타입을 음성 기반 인공지능 비서, 텍스트 기반 모바일 메신저의 두 가지로 구성하고, 챗봇 이용동기는 실용적 동기, 유희적 동기, 사회 및 관계적 동기의 세 가지 차원으로 구성하여 이들간의 관계도 규명하고자 하였다. 본 연구는 챗봇 사용 경험이 있는 이용자들을 대상으로 설문조사 실시하였다. 분석 결과, 자기결정성 요인인 인지된 자율성, 유능성, 관계성이 모두 사용 만족도 및 지속사용의도에 긍정적인 효과를 보였다. 또한 챗봇 이용자의 사용만족도는 지속사용의도에 긍정적인 영향을 미치고 있었다. 또한, 사회 및 관계적 동기가 인지된 자율성과 사용만족도간의 관계를 조절하는 것으로 나타났다. 본 연구는 자기결정성이론을 적용해 이용자 심리적인 특성의 중심으로 이용자 심리욕구가 챗봇 사용 만족도 및 지속사용의도에 어떠한 영향을 미치는지 설명함으로써 다양한 분야의 인공지능 관련 연구의 확장을 도모하고, 급속도로 성장하고 있는 챗봇 시장에 유용한 실무 전략을 제공한다는 점에서 의의가 있다.

온라인 수업 만족도 및 사용 의도에 미치는 요인들 연구 (Factors Affecting Students' Satisfaction with Online Learning and Intention to Use Online Learning)

  • 엄남현
    • 한국융합학회논문지
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    • 제13권4호
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    • pp.203-211
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    • 2022
  • 코로나 19 팬데믹으로 인해 온라인 교육 시장은 전세계적으로 성장했으며, 온라인 교육은 미래 교육을 지배할 것이라는 예상이다. 본 연구는 온라인 수업 만족도 및 온라인 수업 사용 행동 의도에 영향을 줄 수 있는 인간적 요인으로 자기효능감, 시스템 요인들로 인지된 사회적 실재감 및 인지된 교수 실재감의 효과를 살펴보고 있다. 본 연구에는 수업에서 추가 점수를 받은 조건으로 236명의 학생들이 온라인 서베이에 참여했다. 연구결과, 사회적 실재감과 교수 실재감이 높은 사람들은 사회적 실재감과 교수 실재감이 낮은 사람들보다 온라인 수업 만족 및 온라인 수업 행동 의도가 높은 것으로 나타났다. 또한, 본 연구는 자기 효능감이 높은 사람들은 자기 효능감이 낮은 사람들보다 더 높은 온라인 수업 만족 및 온라인 수업 행동 의도를 보인다는 결과를 밝혀냈다. 본 연구는 온라인 수업에서 학생들의 만족도 및 온라인 교육 사용 의도를 높이는데 있어 이론적 그리고 실무적 시사점을 제공한다.)

농촌주민의 정주여건 인식과 생활만족도의 관계 분석 - 전라북도 농촌지역을 대상으로 - (Relation Analysis between the Settlement Condition and Life Satisfaction for Rural Residents - Focusing on Jeollabukdo -)

  • 지남석;이창우
    • 농촌계획
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    • 제19권4호
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    • pp.55-71
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    • 2013
  • This study of the living environment for rural residents to identify the relationship between perception and satisfaction are as. Jeollabukdo rural residents survey and SPSS 18.0 statistical program utilizes improvement of rural environment and living conditions were discussed. The main analysis results are summarized as follows. First, rural residents use the facility convenience and accessibility, economic burden, there was a tendency to recognize the important, good natural environment or their children / relatives for the distance was a low awareness. Second, the location and land a job for men, the women have a higher awareness of the use of public transportation inclination showed less than 50 age group showed higher awareness. Third, the rural living environment of residents' satisfaction with 3.544, and overall satisfaction with village life showed a high propensity men have higher satisfaction than women. Finally, the living environment for the perception and satisfaction with the relationship between residential stability and economic awareness of a higher living environment was found that high satisfaction. These findings further improve the rural environment, improve satisfaction in that you can plan the basis for an effective strategy can be. More sustainable in the future, including the analysis of various parameters in progress by being linked to policy measures that will be provided.