• 제목/요약/키워드: University Library Service Strategy

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Job satisfaction of emergency medical technicians and influencing factor: a literature review (응급구조사의 직무만족도와 영향요인에 대한 문헌고찰)

  • Shin, Yo-Han;Kook, Jong-Won;Kim, Bo-Kyun
    • The Korean Journal of Emergency Medical Services
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    • v.25 no.1
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    • pp.193-203
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    • 2021
  • Purpose: This study aimed to examine the degree of job satisfaction of emergency medical technicians and its influencing factors through systematic review of prior studies. Methods: Databases were searched including national assembly library, national digital science library, korea education research information service and korean studies information service system to conduct systematic literature review. Results: The included studies were published from 2004 to 2017. After applying the inclusion and exclusion criteria to the retrieved 92 studies, a total of 11 studies were included for the final analysis. The questionnaire developed by Slavitt, Stamps, Piedmont and Haase was the most common tool used from the included studies. In the study using 5 point Likert type scale, the average job satisfaction level of emergency medical technicians was 3.18. It was 2.86 based on 4 point scale. Conclusion: According to the study results, the satisfaction level of emergency medical technicians is around the medium level. Effective strategy should be developed to improve job satisfaction based on the findings of the influencing factors to emergency medical technicians' job satisfaction.

A Study on Management and Improvement of P University Libraries with Viewpoint of Five Laws of Library Science: Focused on the first law and the fifth law (도서관학 5법칙으로 본 P대학도서관 운영과 개선방안)

  • Sun-Gu Jeon;Yong-Jae Lee
    • Journal of Korean Library and Information Science Society
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    • v.54 no.3
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    • pp.57-80
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    • 2023
  • The purpose of this study is to examine the current status of university library operation through the five laws of library science and suggest ways to improve it. To this end, the operation status of four national and public university libraries was analyzed with the scope of the study as the Busan area. Furthermore, for an in-depth investigation, the P University library in Busan was examined as a case. The operation status of national and public university libraries in the Busan region was analyzed by dividing them into the categories of university library collection materials, facilities, staff, material purchase costs, and users from 2018 to 2022. In particular, there was a decrease in users and a shortage of librarians due to COVID-19. In the case study, the operation status of P University library was investigated focusing on the first and fifth laws of Ranganathan's five laws of library science. In the first law, the study was conducted on the aspects of access to and use of the collection, library location, usage time and book lending, and staff. In the fifth law, the investigation was divided into service improvement aspects according to changes in digital technology of P University library and library environment improvement aspects according to changes in user characteristics. As a result of the study, 'establishment of library space composition strategy', 'establishment of blue ocean strategy', and 'expansion of recruitment and deployment of librarians' were suggested as improvement plans.

A Study on the Provision of Preferential Services for Excellent Users to Promote the Use of Public Libraries (공공도서관 이용 증진을 위한 우수 이용자 우대서비스 제공에 관한 연구)

  • Nam, Jae Woo;Choi, Won Tae
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.1
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    • pp.305-321
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    • 2021
  • VIP marketing strategy is mainly applied to commercial companies. This study proposed a plan to provide preferential services to excellent users of public libraries by referring to VIP marketing strategies. For this purpose, we surveyed 210 university students in their 20s and measured their Reliability, Empathy, overall usefulness for preferential service. As a result, 'Issue special membership card', 'provide exclusive lounge', 'additional book loan' services had common effects on three measurement items. Through these research results, this practical study can be used as a reference when public libraries implement preferential services in the future.

Study about Library and Information Center's Image of Library and Information Science Students as Workplace (문헌정보학과 학생의 직장으로서의 도서관·정보센터 이미지 분석)

  • Cho, Jane;Lee, Jiwon
    • Journal of the Korean Society for Library and Information Science
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    • v.50 no.3
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    • pp.113-132
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    • 2016
  • Positioning technique which has been widely used for making marketing strategy by analyzing customer's image also has been used for public and test-taker's image analysis about public facilities, entrepreneurs, universities. This study analyze image of library and Information science students who trying to find a job in library fields about diverse types of library and information centers by Positioning technique. As a result of Similarity cognition analysis by multidimensional Scaling and K-means clustering, it was found that students recognize that public, national, university, school library are similar, on the other hand, portal company and special library are different from those types. In the jobs, user service jobs and technical service jobs are recognized as separated clusters, and cultural program job is also recognized dissimilarly from those clusters. By the way, images about work satisfaction and stability of employment shows high in national library; high wage shows high in portal company; employee's growth potential shows high in special library; job importance shows high in reference service jobs; difficulty shows high in content's job. Anyway, in the workplace selection, almost students regard stability of employment as top priorities, accordingly they prefers public library at most. Such a preference concentration tendency is strongly appeared in local university students than in metropolitan area students as a result of Pearson's chi-square test.

A Study on the Online Media Usage Strategies of Anyang Municipal Library for the Post-Covid-19 Era (포스트 코로나 시대 안양시 도서관의 온라인 미디어 활용 방안 연구)

  • Song, Min Sun
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.499-512
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    • 2022
  • The purpose of this study is to propose effective plans for Anyang municipal library to use online media in preparation for the post-covid-19 era. For this purpose, the main implications were summarized by analyzing the operation cases of 5 excellent libraries that received government awards in the libraries' operation evaluation in 2021. And based on the analysis, strategies that can help Anyang municipal library use online media to operate library effectively even after COVID-19 were derived. This study is meaningful in that it is an empirical study that summarizes the online media usage strategy of the Anyang municipal library in preparation for the post-COVID-19 era based on actual cases of excellent libraries in the COVID-19 period.

Unobtrusive Performance Evaluation of Reference Librarians in Academic Libraries of Korea (비 통보식 조사를 통한 참고사서 업무능력 평가)

  • Kim Youngshin
    • Journal of the Korean Society for Library and Information Science
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    • v.29
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    • pp.305-343
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    • 1995
  • The purposes of this study are to confirm the applicability of the unobtrusive evaluation to Korean libraries, to develop survey forms, check lists and evaluation criteria appropriate for Korean libraries, to analyze the relationship between the test variables and the performance level, to find out the causes of poor service if any, and to propose measures for improving the quality of reference services. The main results of the analyses are as follows : $\cdot$ The accuracy of answers was correlated to appropriateness of search process, way of providing answer, usage of language, approachability and use of second materials in the order named. That is, there was a strong correlation between accuracy and the variables related to librarian's behavior. $\cdot$ There was no statistically significant relationship between accuracy and the environmental aspects of reference department such as number of professional librarians, self-evaluation of reference collection, etc. $\cdot$ The main reasons for failing to give accurate answers were found to be weaknesses in understanding questions. developing search strategy logically and relating the querries to available information sources.

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A Study on the Management Improving Plan for Graduate School Library (대학원대학 도서관 운영 개선방안에 관한 연구)

  • Chung, Jin-Sik;Oh, Mi-Seong
    • Journal of Information Management
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    • v.39 no.4
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    • pp.21-46
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    • 2008
  • The Result of this study (1)In the case of KDI school of public policy and management, since it makes up a very interesting and diversified racial environment that shapes the multinational global community, there must be careful considerations for foreign students together with wide publicity about Korea on the side of the school headquarters. (2)The library must become familiar with the ways to utilize outside organizations in order to provide user education to the foreign students. (3)In order to make it perfectly sure for them to provide not only the secondary materials such as bibliography, index, and abstract, but also the necessary full-text from the preparatory stage of the students' studies. (4)The library must grasp the students' needs through communication and must promote the efficiency of library operation by introducing an information service strategy measure similar to that of FISP so they can acknowledge and provide necessary information to fulfill the students' academic needs in advance.

A Study on IT Service Management Based on ITIL with Consideration of IT Governance Structures : Focused on A Case Study of Manufacturing Company (IT 거버넌스 체계를 고려한 ITIL 기반의 IT 서비스 관리에 관한 연구 : 제조업 사례 중심으로)

  • Oh, Hwa-Seog;Cho, Chi-Woon
    • Journal of the Korea Safety Management & Science
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    • v.12 no.1
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    • pp.149-159
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    • 2010
  • Unknowingly, the relationship between IT departments and their internal customers becomes that of client-supplier based on the mechanisms of marketing and competition. In addition, due to enhanced focus on the customer in the planning, development, and delivery of information service, IT service management(ITSM) has become increasingly important. These days IT management is focusing particularly on the 'de-facto' standard ITIL (IT Infrastructure Library) for implementing ITSM. It is linked as a part of CobiT’s 'deliver and support' domain, which is a framework of IT governance, and ISO/IEC 20000 is a unique international certification standards on the ITSM. This paper proposes the strategy and procedure for ITSM implementation based on ITIL with consideration of IT governance structure for manufacturing industries. It also presents a case study to share the lessons learned and results of an ITSM project.

Indoor 3D Dynamic Reconstruction Fingerprint Matching Algorithm in 5G Ultra-Dense Network

  • Zhang, Yuexia;Jin, Jiacheng;Liu, Chong;Jia, Pengfei
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.1
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    • pp.343-364
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    • 2021
  • In the 5G era, the communication networks tend to be ultra-densified, which will improve the accuracy of indoor positioning and further improve the quality of positioning service. In this study, we propose an indoor three-dimensional (3D) dynamic reconstruction fingerprint matching algorithm (DSR-FP) in a 5G ultra-dense network. The first step of the algorithm is to construct a local fingerprint matrix having low-rank characteristics using partial fingerprint data, and then reconstruct the local matrix as a complete fingerprint library using the FPCA reconstruction algorithm. In the second step of the algorithm, a dynamic base station matching strategy is used to screen out the best quality service base stations and multiple sub-optimal service base stations. Then, the fingerprints of the other base station numbers are eliminated from the fingerprint database to simplify the fingerprint database. Finally, the 3D estimated coordinates of the point to be located are obtained through the K-nearest neighbor matching algorithm. The analysis of the simulation results demonstrates that the average relative error between the reconstructed fingerprint database by the DSR-FP algorithm and the original fingerprint database is 1.21%, indicating that the accuracy of the reconstruction fingerprint database is high, and the influence of the location error can be ignored. The positioning error of the DSR-FP algorithm is less than 0.31 m. Furthermore, at the same signal-to-noise ratio, the positioning error of the DSR-FP algorithm is lesser than that of the traditional fingerprint matching algorithm, while its positioning accuracy is higher.

A Study on the Measure for Improving the Website of ScienceON

  • Younghee Noh
    • International Journal of Knowledge Content Development & Technology
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    • v.14 no.3
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    • pp.93-113
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    • 2024
  • This study was conducted for the purpose of deriving the existing ScienceON elements and reorganizing them to increase user convenience and utilization. Towards this end, implications were derived by analyzing the current status of the ScienceON's website, case studies and analysis of major similar institution websites, and user satisfaction surveys. Based on the derived contents, key terms were analyzed and redefined, the menu system was reorganized, and the menu names were redefined, and the menu system was reorganized to match the direction and identity of the redefined ScienceON. The study results based on such are as follows. First, the ScienceON's brand selection criteria and direction were based on service sustainability, service inclusiveness, recognition of portal characteristics, user friendliness and intuitiveness. Considering the meaning of branding, branding strategy, and selection criteria for ScienceON branding, ScienceON, Ontong ScienceON, ScienceONPlatform, science information portal, ScienceON, Mecca of science and technology information, and 5 brand names such as ScienceON were proposed. Second, to improve accessibility, usability, and satisfaction, it would be necessary to redefine current terms. Towards this end, it would be necessary to change the terminology of knowledge infrastructure search and to unify and organize the terminology. Third, in the current menu, the services provided as analysis services and curation services are organized in the beta service menu, and data such as papers, patents, reports, and trends are also serviced only through integrated search, and hence, each data type and service type classification must be improved.