Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)
- Volume 29
- /
- Pages.305-343
- /
- 1995
- /
- 1225-598X(pISSN)
Unobtrusive Performance Evaluation of Reference Librarians in Academic Libraries of Korea
비 통보식 조사를 통한 참고사서 업무능력 평가
- Kim Youngshin (Library & Information Science, Han Nam University)
- 김영신 (한남대학교 문헌정보학과)
- Published : 1995.12.01
Abstract
The purposes of this study are to confirm the applicability of the unobtrusive evaluation to Korean libraries, to develop survey forms, check lists and evaluation criteria appropriate for Korean libraries, to analyze the relationship between the test variables and the performance level, to find out the causes of poor service if any, and to propose measures for improving the quality of reference services. The main results of the analyses are as follows :
Keywords