• 제목/요약/키워드: Third-Person Effect

검색결과 158건 처리시간 0.029초

백화점 고객이 가지는 관계가 고객만족과 신뢰 및 충성도에 미치는 영향에 관한 연구 (The Impact of Interpersonal Relationships on Department Stores Customer Satisfaction and Trust, Loyalty)

  • 이종근;배무언
    • 유통과학연구
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    • 제4권1호
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    • pp.27-51
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    • 2006
  • 본 연구는 기존의 관계마케팅 관련 연구에서 시장에서의 사회적 유대관계가 소비자 행동에 영향을 미친다는 결과들을 바탕으로, 고객이 가지는 관계를 판매자와 구매자의 관계에서 확장하였다. 즉 기존의 구매자와 판매자 사이의 관계에서 확장하여 구매자와 구매자 사이에 커뮤니티에서의 유대관계 친밀도가 고객관계의 질적 요소인 만족과 신뢰에 미치는 영향과 고객충성도에 유의한 영향을 미치는 가를 파악하고자 하였다. 본 연구의 결과는 다음과 같이 요약할 수 있다. 첫째, 고객-직원간의 유대관계 친밀도는 고객만족과 고객 충성도의 관계에서 유의한 영향을 미치는 것으로 나타났다. 둘째, 고객-고객간의 유대관계 친밀도는 고객만족과 고객 충성도에 유의한 영향을 미치는 것으로 나타났다. 셋째, 고객-고객의 유대관계와 고객-직원의 유대관계는 고객의 신뢰에는 직접적인 영향을 미치지 않는 것으로 나타났다. 이상의 결과를 바탕으로 다음과 같은 전략적 시사점을 제시해 주고 있다. 첫째, 고객이 직원과 가지는 유대관계는 고객이 다른 기업으로 이탈하는 것을 방지할 수 있는 전환장벽의 역할을 할 수 있다. 즉, 기업이 고객을 만족시키고자 하는 이유는 고객이 경쟁기업으로 전환하는 것을 감소시키기 위한 것이라고 할 수 있다. 둘째, 고객의 주변을 둘러싸고 있는 관계가 단순한 고객과 판매원의 관계를 넘어서, 고객과 고객 사이의 관계가 기업에 대한 충성도에 영향을 미친다는 것이다. 셋째, 기업은 고객과 보다 짜임새 있는 섬유조직과 같은 관계를 유지하여야 한다는 것이다.

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공감훈련프로그램 참여아동의 공감표현 변화과정 분석 (An Analysis on the Empathic Changing Process of the Members in Empathy Training Program)

  • 김미영
    • 초등상담연구
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    • 제7권1호
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    • pp.205-226
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    • 2008
  • The purpose of the study you have seen is to verify the effectiveness of existing quantitative research and to put the Empathy Training Program to practical use for participating children. From looking into this, the changes in empathic understanding that came to light in relationships between teacher and children and children and children are sure to have that effect. For this work, I established the following subject of inquiry: What kind of changing processes can be seen in the empathic understanding of participating children in the Empathy Training Program? To resolve the above line of inquiry, six female sixth grade elementary school students were chosen and they progressed through twelve sessions of the Empathy Training Program. The children were given a sentence completion exam, recognition work, neat writing exam and a school adaptation exam both before and after participation in the program, making data for analysis. To analyze, first, participants had one or two meetings of forty to fifty minutes each. Progress through the program's curriculum was recorded and through the repeating and copying method, to be sure participating children's empathic understanding was revealed, empathic language and behavior was routinely chosen. Next, according the above criteria I looked into visible changes of the participating children's empathic expressions, classifying and analyzing changes in empathic understanding and six instances of common changes in the emphatic understanding of the participants relationships were analyzed and put together. Next I will summarize the findings we have seen in this research: First, if we look into changes in common empathic understanding from the beginning, using the criteria of empathic language, each individual showed understanding at the beginning and passed and progressed through stages of care, insight and emotional expressions. Second, when we looked at the criteria of empathic behavior from the beginning to the end, one's line of vision and ability to concentrate one's attention was connected. Next, the act of nodding one's head looked like a brief nod at first but at the end, it was not just a simple nod but rather they could feel deep empathy. The condition and substance of the facial expression was seen to match and at the very end the child was expressive and stretched out arms to hold and pat the other person and the act of holding hands could also be seen. Among lots of empathic behavior the final stage was shown by half of the children. Third, from the first stage to the last stage there were many cases revealed. The more the children went the more complete their empathic language became. Their vocabulary increased and became more diverse with empathic actions. Also, when comparing actions and expressions from the beginning with the end, visible expressions became more natural and sincere at the end. The result of the research we have seen is that through receiving experience of empathic understanding, participating children showed a sense of self-confidence and they looked to make peaceful expressions while not being aggressive or defensive about problems. In addition, from understanding empathic expressions, participating children's relationships felt closer. This outcome within this group in this case will be applied and the formation of empathic understanding can be used by the children internally to solve their own problems, acquire close relationships with their teachers and others. It will also contribute to smooth classroom management.

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국내 제조기업의 ERP 시스템 도입의 정량적 성과에 관한 연구 (The Quantitative Effects of ERP Systems in Korean Manufacturing Industry)

  • 장활식;박광오;최우혁;한정희
    • 경영과정보연구
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    • 제26권
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    • pp.27-60
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    • 2008
  • Researches on the introduction of ERP system kept on examining the critical successful factors (CSFs) that focus on factors to achieve effectively successful projects, and trying to measuring the actual effectiveness of the introduction of ERP system. However, most of the preceding researches on the effectiveness of the introduction of ERP system that was searching devoted effects has been ceased, and actually even researches on the economical results have just done the basic cognitive evaluation of result indicators by many questionnaires instead of objective measuring values, because of the difficulty of measuring the evaluation of the result. Moreover, researches on positive effects of the introduction of ERP on enterprise results and researches that failed to give advantageous effects showed different results each other. And a part of researches reported that only a part of result indicators were partially affected. In this research, we investigated Korean large enterprises or middle-sized enterprises in manufacture industry that introduces SAP R/3 and Oracle package to compare their quantitative financial results after the introduction of ERP system, in order to measure the effects of the ERP system. First, we evaluated the difference of the quantitative financial results before and after the introduction of the ERP system. Second, we evaluated the opportunities shown by the effects after the introduction of the ERP system. Third, we removed the sample of the exchange crisis (IMF) and executed the additional analysis to reflect the average increasing and decreasing rate in the industry, so that pure evaluation can be achieved. Inherent limits of precedent researches are removed and practical effects of the pure introduction of the ERP system are evaluated, so the research of this research is significant. The result of this research is as follows. Because of the introduction of ERP, the rate of turnover of inventory property has increased and sales of preparation inventory property have decreased so that more effective inventory property management has been achieved. Moreover, preparation sales of labor costs and preparation sales of the number of employees have decreased to show the effect of the reduction of labor costs. However, it could no be concluded that we could increase the profit due to the introduction of ERP system. Due to the introduction of ERP, although we concluded that the return on assets (ROA) and the additional value of one-person employee statistically showed obvious differences and increased, the return on equity failed to show obvious differences after the process of introduction of ERP.

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진당(晋唐) 이후 인신(人神)의 운행과 침약총신의기(鍼藥叢辰宜忌)에 관한 연구(硏究) (The explanations of the circulative system of the self-guarding energy and demon since Jin and Tang Dynasty can be summarized as follows)

  • 김규만;김기욱;박현국;이병욱
    • 한국의사학회지
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    • 제15권1호
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    • pp.11-24
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    • 2002
  • First, during Jin and Sui dynasty, It is possible that the theory of the contraindications of needling according to whereabouts of the self-guarding energy and demon, affected considerably to the practise of acupuncture and moxibustion, but the detailed situations are unknown. Only, there are some records of the process about circulation of the self-guarding energy and demon by a periodicity of 30 days in the "The prescriptions of Fan-Wang" by Fan-Wang in Jin dynasty and "Hua Tuo Fa" by a nameless person. But the theory differs form the theory of "Huang Di Xia Mo Jing" in some respect. Also, there is the contraindications of needling to abscesses according to whereabouts of the self-guarding energy and demon by every year in the "Liu Juan Zi Gui Yi Fang". but the book has no specific rule in use. Second, during Tang dynasty there were a vasty development on the contraindications of needling according to whereabouts of the self-guarding energy and demon. In the medical works in Tang dynasty, the contents of the contraindications of needling are included in various periodicities and directions such as 12 regions according to the year, 9 regions according to the year, 9 palaces in the body according to the year, whereabouts of the self-guarding energy and demon according the four seasons, every 10 days, every 12 days, every 30 days, and every dozen hours. Also, during Tang dynasty period, the contraindications of needling according to whereabouts of the self-guarding energy and demon were formulated through several adjustments and modifications by many medical scholars. Third, the period between Jin and Tang dynasty, because of historical situations, the documentary data are insufficient in the study of the recommendations and contraindications on the acupuncture, moxibution, and herb medicine according to the specific days and times. And the detailed informations are unknown. Only but once in Tang dynasty the considerable and theoretical adjustments were performed in the "Qian Jin Yao Fang". In Song dynasty, there were also much theoretical fluctuations in the study of the choice of the favorable or the injurious days and times or directions in the acupuncture, moxibustion and the prescription and processing of herbs. Fourth, contraindications on the acupuncture, moxibution, and herb medicine did not include acute and serious disease among the effect province, only include chronic and not serious disease. If the doctors had treated a surgical patients and abscess patients with deeply attached contraindications on the acupuncture, moxibution, and herb medicine, the patients would have became more serious. So the theory was not used for treatment by doctor.

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어버이살이 (Parenthood)

  • 조두영
    • 정신신체의학
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    • 제5권1호
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    • pp.3-11
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    • 1997
  • In becoming parents, the marital partners enter into a new developmental phase. The conception of the child is an act of mutual creativity during which the boundaries between the self and another were temporarily obliterated more completely than at any time since infancy. The infant is a physical fusion of the parents, and their personalities unite within the child. for many women, creativity as a mother becomes a central matter that provides meaning and balance to their lives. The husband usually has strong desires for an offspring and can be transformed by it. The child can profoundly affect one or both parents, and the influences are reciprocal-a child's needs or specific difficulties uncover a parent's inadequacy. following the child's development, each transition into a new developmental phase requires an adaptation by the parents, and one or another of these required adaptations may disturb a parent's equilibirium. And the personality changes, emotional difficulties, and regressions of a spouse that occur in response to some phase of parenthood can upset the marriage. Not only do children identify with parents, but parents also identify with their children. The parents take pleasure in child's joy and suffer with the child's pain more than in almost any other relationship. certain respects e parents lives again in the child. Through the process of identification the child can also provide one of the two parents with the opportunity to experience intimately the way in which a person of the opposite gender grows up. Parenthood also provides the opportunity to be loved, admired, and needed simply because one is a parent and, as such, a central and necessary object in the young child's life. The many potentialities for emotional satisfactions from parenthood manage to outweigh the tribulations and sacrifices that are required. The child also exerts an indirect effect through changing the parent's position in the society, for new sets of relationships are established as the parents are drawn to other couples with children of the same age, and for a new impetus toward economic and social mobility often possesses the parents. frequently the couple's relatedness to their own parents improves and grows firmer once again. Parenthood, the satisfactions it provides and the demands it makes, varies as life progresses : and changes with the parent's interests, needs, and age as well as with the children's maturation. There are phases in the child's life that the parents are reluctant to have pass, whereas they tolerate others largely through knowing that they will soon be over. The changing lives of the children provide many satisfactions that offset the tribulations, uncertainties, and regrets. The parents change. The young father, who was just starting on his carrier whom the first child was born, settles into a life pattern. He becomes secure with increasing achievement and interacts differently with the youngest child and provides a different model for him than for the oldest. The mother may have less time for a second or third child than for her first, but she may also be more assured in her handling of them. The birth of a baby when the parents art in their late thirties will find them Less capable of physical exertion with the child and less tolerant of annoyances, but they are less apt to be annoyed. Eventually the children min and leave home, but the couple do not cease to be parents.

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사회경제적 박탈 경험이 노인의 자살생각에 미치는 영향: 6가지 박탈 유형을 중심으로 (The Effects of Elderly's Socio-economic Deprivation Experience on Suicidal Ideation)

  • 강동훈;김윤태
    • 한국노년학
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    • 제38권2호
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    • pp.271-290
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    • 2018
  • 이 연구는 사회경제적 박탈 경험이 노인의 자살 생각에 미치는 영향을 분석하는 것을 목적으로 한다. 분석 자료는 한국복지패널 9차년도 자료를 사용하였으며, SPSS를 활용하여 빈도분석, 평균차이분석, 상관분석, 로지스틱 회귀분석 등을 실시하였다. 주요 분석결과는 다음과 같다. 첫째, 공적연금을 받지 못했던 경험, 근로능력이 있으나 실업 상태였던 경험, 경제적 어려움으로 균형 있는 식사를 할 수 없었던 경험, 먹을 것이 떨어졌는데도 더 살 돈이 없었던 경험 등의 순으로 박탈 빈도가 높았다. 둘째, 배우자가 없는 경우, 학력과 소득수준이 낮을수록 자살 생각이 높은 것으로 나타났다. 셋째, 돈이 없어서 본인이나 가족이 병원에 갈수 없었던 경험, 2달 이상 집세가 밀렸거나 집세를 낼 수 없어 집을 옮긴 경험, 먹을 것을 살 돈이 없어 균형 있는 식사를 할 수 없었던 경험, 공과금을 기한 내 납부하지 못한 경험, 근로능력이 있으나 직업을 갖지 못한 경험, 경제적인 어려움 때문에 먹을 것이 떨어졌는데도 더 살 돈이 없었던 경험 등이 노인의 자살 생각에 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 이러한 연구 결과를 토대로 이 논문은 의료급여 사례관리 확대, 노인 주거급여 및 정주 여건 개선, 노인 식생활실태 조사 강화, 노인 공과금 지원 방안 확대 등의 정책 방안을 제시하였다.

프로젝트 기반 수업이 과학개념 및 과학학습 동기에 미치는 효과 (The Effect of Project-Based Learning on Science Concepts and Science Learning Motivation)

  • 이용섭
    • 대한지구과학교육학회지
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    • 제11권3호
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    • pp.203-211
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    • 2018
  • 본 연구의 목적은 프로젝트 기반 수업을 활용한 과학수업이 과학개념 습득 및 과학학습동기에 미치는 효과를 알아보는 것이다. 본 연구는 S초등학교에서 4학년 학생을 대상으로 하였으며 연구반 선정을 위해 담임교사에게 동의를 구하였다. 그리고 학생들에게는 본 연구의 목적과 취지를 설명하고 연구에 대한 동의를 받았다. 연구자가 직접 내방하여 연구반 1개반을 선정하였다. 연구반에 대해서는 담임교사를 실험처치자로 선정하여 프로젝트 기반 수업을 활용한 과학수업을 진행하였다. 연구기간을 설정하여 40분 단위 수업을 12주 동안 실시하였다. 실험처치 수업 후에는 사후 과학개념 검사, 과학학습동기 검사를 실시하고 자료를 수집 분석하여 정리하는 단계로 진행하였다. 이에 대한 연구결과는 다음과 같다. 첫째, 프로젝트 기반 수업을 활용한 과학수업이 과학개념 습득 향상에 긍정적인 효과가 있었다. 둘째, 프로젝트 기반 수업를 활용한 과학수업이 과학학습동기 함양에 긍정적인 효과가 있었다. 셋째, 프로젝트 기반 수업 후 연구집단의 학습자들 인식 반응에서도 긍정적인 효과가 있었다.

후기기술수용모형(PAM)과 플로우(Flow)이론을 기반으로 한 유튜브 커버음악 채널의 성공 요인에 대한 탐색적 연구 (Exploratory Research on the Success Factors of YouTube Music Cover Channel Based on the Post Acceptance Model(PAM) and Flow Theory)

  • 이진형;채명신;장준근
    • 한국엔터테인먼트산업학회논문지
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    • 제14권6호
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    • pp.91-107
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    • 2020
  • 본 연구는 유튜브 커버음악 채널의 성공 요인에 대하여 정량적 연구를 하고자 하는 데 목적을 가지고 있다. 그 과정에서 기존의 정성적 연구 결과를 바탕으로 커버음악 채널의 특성을 측정하는 측정도구를 구성하고 검정하는 것이 두 번째 목적이다. 이를 위해 최근 사례연구에서 제시한 커버음악 채널의 성공 요인을 후기기술수용모형과 융합하였다. 커버음악 채널의 콘텐츠, 영상, 크리에이터, 상호작용성, 홍보라는 5가지 특성을 중심으로 척도화하여 신뢰성과 타당성 검증을 거치면서 정량화 가능성을 탐색하고 이 결과물과 후기기술수용모형에서 제시하는 중요 변인들과의 인과관계를 검증하였다. 본 연구 결과 첫째, 콘텐츠 특성은 이용자들의 정서적 즐거움에 영향을 주지 않는 것으로 밝혀졌다. 또한, 기존 사례에서 제시된 채널 특성 요인 5가지 중에서 크리에이터 특성이 정서적 즐거움에 가장 큰 영향을 미치는 요인으로 확인되었다. 둘째, 요인분석 과정에서 유튜브 커버음악 채널 특성 중 콘텐츠 특성과 영상 특성이 한 요인으로 적재되어 통합되었다. 셋째, 만족과 지속사용의도 또한 한 요인으로 통합되었다. 이러한 연구 결과를 바탕으로 커버음악 채널 운영자들은 크리에이터의 매력을 돋보이게 하는 영상콘텐츠 제작이 필요하다. 아울러 이용자들과의 상호작용과 홍보에 노력해야 한다는 것을 제시한다.

The effect of long working hours on developing type 2 diabetes in adults with prediabetes: The Kangbuk Samsung Cohort Study

  • Eunhye Seo;Yesung Lee;Eunchan Mun;Dae Hoon Kim;Youshik Jeong;Jaehong Lee;Jinsook Jeong;Woncheol Lee
    • Annals of Occupational and Environmental Medicine
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    • 제34권
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    • pp.4.1-4.11
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    • 2022
  • Background: Long working hours are known to account for approximately one-third of the total expected work-related diseases, and much interest and research on long working hours have recently been conducted. Additionally, as the prevalence of prediabetes and the high-risk group for diabetes are increasing worldwide, interest in prediabetes is also rising. However, few studies have addressed the development of type 2 diabetes and long working hours in prediabetes. Therefore, the aim of this longitudinal study was to evaluate the relationship between long working hours and the development of diabetes in prediabetes. Methods: We included 14,258 prediabetes participants with hemoglobinA1c (HbA1c) level of 5.7 to 6.4 in the Kangbuk Samsung Cohort Study. According to a self-reported questionnaire, we evaluated weekly working hours, which were categorized into 35-40, 41-52, and > 52 hours. Development of diabetes was defined as an HbA1c level ≥ 6.5%. Hazard ratios (HRs) and 95% confidence intervals (CIs) for the development of diabetes were estimated using Cox proportional hazards analyses with weekly working 35-40 hours as the reference. Results: During a median follow-up of 3.0 years, 776 participants developed diabetes (incidence density, 1.66 per 100 person-years). Multivariable-adjusted HRs of development of diabetes for weekly working > 52 hours compared with working 35-40 hours were 2.00 (95% CI: 1.50-2.67). In subgroup analyses by age (< 40 years old, ≥ 40 years old), sex (men, women), and household income (< 6 million KRW, ≥ 6 million KRW), consistent and significant positive associations were observed in all groups. Conclusions: In our large-scale longitudinal study, long working hours increases the risk of developing diabetes in prediabetes patients.

창업가역량이 창업만족도와 삶의 만족도에 미치는 영향: 직무적합도의 조절효과 검증 (Effects of Entrepreneurial Competencies on Entrepreneurial Satisfaction and Life Satisfaction: Moderator Effect of Person-Job Fit)

  • 이성호;남정민
    • 벤처창업연구
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    • 제16권4호
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    • pp.85-99
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    • 2021
  • 지속적인 취업난으로 인해 일자리 수는 점진적으로 감소하고 있으며, 이에 창업이 그 대안으로 나타나고 있다. 정부에서는 창업친화적 문화를 구축하기 위해 다양한 창업지원프로그램을 운영하고 있음에도 불구하고 청년창업자는 죽음의 계곡을 견디지 못하고 사라지고 있다. 따라서 본 연구에서는 창업을 지속적으로 영위하기에 필수적인 창업만족도와 사회적 인식으로 작용할 수 있는 삶의 만족도를 분석하여 시사점을 제공하고자 한다. 본 연구는 한국고용정보원이 제공하고 있는 '대졸자직업이동경로조사(이하 GOMS)' 설문 참여자 비임금근로자 중 창업자 573명을 대상으로 진행했다. 창업가역량과 창업만족도, 삶의 만족도의 관계 그리고 직무적합도의 조절효과를 분석하기 위해 SPSS 23.0 프로그램을 사용하여 분석을 진행하였다. 연구결과를 요약하면 다음과 같다. 첫째, 창업가역량은 창업만족도와 삶의 만족도에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 창업가역량과 창업만족도 간의 관계에 있어 직무적합도는 조절역할을 하는 것으로 나타났다. 셋째, 창업만족도는 창업가역량과 삶의 만족도 간의 관계에 있어 부분매개역할을 하는 것으로 나타났다. 넷째, 창업유형(단독/동업)에 따른 집단 간 차이를 분석한 결과, 동업한 집단이 창업만족도와 삶의 만족도가 더 높은 것으로 나타났다. 본 연구의 주요 시사점으로는 첫째, 연구대상인 대학졸업자들의 창업만족도와 삶의 만족도를 높이기 위해서 대학 차원에서 학생들의 창업가역량을 진단하고 높여줄 수 있는 프로그램 설계가 필요할 것이다. 둘째, 창업가역량은 창업자가 갖추어야 할 기본적인 내재적 요인이며, 창업자는 물론이고 창업지원기관의 지원프로그램 창업자 선발시 중요한 평가요소로서 작용되어야 한다. 셋째, 공동창업에 있어 발생될 문제(직책, 임금, 경영권, 수익금배분, 결재방식 등)에 대하여 객관적인 자료로 문서화함으로서 상호간 신뢰를 지속할 필요가 있다. 넷째, MZ세대의 도전 정신과 창의력으로 무장한 세대가 실패를 하더라도 지속적으로 도전할 수 있는 환경을 구축할 필요가 있다.