• Journal of Information Technology Services
• /
• v.20 no.5
• /
• pp.55-71
• /
• 2021

Technostress management is increasingly getting important as ICT advances and infiltrates every job and task. Especially with the advent of COVID-19, workers had to switch to teleworking utilizing ICT extensively. In this study, we developed a research model explaining antecedents and their impacts on technostress in telecommuting context, especially under the COVID-19 situation. The result revealed that techno-complexity, techno-invasion, and techno-overload are the dominant factors that affect the negative psychological responses in the COVID-19 situation. Among them, we found that techno-overload maintain the most significant influence. It is due to the lack of instant feedback on workload allocations in telework and the lack of adjustment period with the sudden shift to telecommuting. In the case of techno-complexity, employees seem to experience difficulty acquiring new technical skills. Finally, the techno-invasion came out significant, signifying the infiltration of working space by home-related activities. The emotion-focused coping strategy had a moderating effect. In contrast, the problem-focused coping strategy had no significant effect, indicating that an appropriate emotional coping strategy is more important for workers undergoing extreme changes in the work environment. Subsequently, practical and theoretical implications, limitations, and future research directions are discussed.

• The Journal of Information Systems
• /
• v.28 no.3
• /
• pp.123-139
• /
• 2019

Purpose With the development of information and communication technologies. fintech industry is rapidly growing as a major financial service. Previous research literatures mainly focused on overall characteristics and technical aspects of fintech including security issues. Therefore, this study investigated the effect of individual features influencing the resistance of adopting a fintech service. Moreover, this paper included the guidelines in practical development of fintech mechanism. Design/methodology/approach For research purposes, this study developed research hypotheses in order to empirically examine the effect of the factors that might have a significant effect on the resistance of the wearable device. The empirical research was based on a survey which carried through 359 participants. Research hypotheses were evaluated via SPSS Statistics 21.0 and AMOS 19 statistical package program. Findings Results showed that self-efficacy and individual innovation had a significant effect on the technostress and switching cost. In addition, technostress, security and switching cost had a significant effect on the resistance of adopting a fintech service. However, more factors are needed to including in research model to generalize these results.

• Journal of Digital Contents Society
• /
• v.18 no.6
• /
• pp.1079-1089
• /
• 2017

As a result of the development of information and communication technology and the negative phenomenon of using smart devices including smart phones, many people are stressed. In this paper, we examine the effect of independent variables(mobile use ability, technical limit, speed of change, popularity) and control variables(manual service) on technostresses, which is derived from previous studies conducted from the negative viewpoint of existing information technology. For empirical analysis, empirical data were collected from a total of 206 individuals, and hypothesis tests were conducted using AMOS 22.0. In addition, by the qualitative research, we have examined smartphone usage and the technostress of smartphone usage. Focus group interviews were conducted with 24 ordinary people who purchased and used smartphones in order to verify the user's response to the smartphone user manual service.

• Journal of Practical Engineering Education
• /
• v.15 no.3
• /
• pp.711-720
• /
• 2023

This study was collected from June 8, 2023 to June 23, 2023 from 230 nursing students at a university to identify the factors affecting nursing students' adaptation to college. Data was analyzed by frequency analysis, descriptive statistics, correlation, and multiple regression analysis using SPSS 24.0 Program. As a result of the study, whether the adaptation to college according to general characteristics has been heard about new technologies(t=2.830, p=.018) showed a statistically significant difference. Nursing students' adaptation to college showed a strong positive correlation with grit and negative correlation with self-control. It was found that nursing students' grit affects the adaptation to college(F=117.48, p<.001), and the explanatory power was 33.7%. It is necessary to develop and apply irregular programs to enhance grit for students' adaptation to college, and repetitive research is needed in consideration of the relationship between technostress and self-control.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
• /
• v.17 no.3
• /
• pp.215-227
• /
• 2022

In the digital transformation paradigm, IT employee work as a key human resource to accept new technologies and to lead their organization to be settled them efficiently. However, due to relatively short term of their job life and high turnover rate, the companies and the organizations are still experiencing problem the lack of IT manpower or turnover. In this study, it attempted to analyze the relationship between IT employee's technostress factors such as techno-overload, techno-complexity, techno-uncertainty, techno-invasion, and techno-insecurity and job burnout through stress coping. To reveal the structural relationship between main variables, the survey was conducted on 318 IT employees. An EFA, CFA, and reliability analysis were performed to confirm reliability and validity, and the structural equation model was conducted to testify research hypotheses. The main results are as follows. First, it was found that techno-uncertainty and techno-insecurity had the significant positive effect on problem focused coping(PFC). And, techno-complexity, techno-uncertainty, and techno-insecurity were found to have a significant positive effect on emotion focused coping(EFC). Second, in the relationship between stress coping and job burnout, it was found that EFC had a significant positive effect on burnout. Third, in the relationship between technostress and burnout, techno-uncertainty and techno-invasion were found to have a significant positive effect on burnout. In addition, it was found that the mediator effect of stress coping between techno-overload and techno-complexity through EFC. Therefore, these outputs are expected to suggest how to motivate IT employees who work as key role in efficient management on IT assets and strengthen competitiveness in digital transformation paradigm.

• International Journal of Computer Science & Network Security
• /
• v.22 no.7
• /
• pp.320-326
• /
• 2022

The main purpose of the article is to determine the role of the digitalization phenomenon (its positive and negative sides) as a means of anti-corruption policy in the healthcare sector of Ukraine and provide practical recommendations for transforming the domestic healthcare sector based on digitalization through the implementation of organizational and legal measures. The definitions of such concepts as: corruption in the healthcare sector; digitalization; digitalization of the healthcare sector; e-medicine. A typology of reasons for promoting the development of corruption in the healthcare sector of modern Ukraine is given. As a result of the study, a number of scientific tasks were implemented. The negative side of the introduction of digitalization in the healthcare sector has been identified and illustrated. The types of e-services in the healthcare sector are systematized, each of them is characterized and the fundamental directions of their development are indicated. The existing problems of technostress are characterized (techno-overload; techno-invasion; techno-complexity; techno-insecurity; techno-uncertainty). In the context of considering digitalization as a means of anti-corruption policy in the healthcare sector, practical organizational and legal measures are proposed for implementation.

• Journal of Smart Tourism
• /
• v.3 no.2
• /
• pp.23-36
• /
• 2023

Due to the phenomenon of aging, a new consumer segment known as the "new-silver generation" is emerging. Unlike the previous silver generation, this generation possesses significant economic power and consuming willingness, attracting attention from consumer goods companies. However, both the new-silver generation and the elderly face challenges in adopting contactless or self-service technologies such as self-order kiosks, resulting in negative reactions. Therefore, this study aims to investigate the attitude and response of the newsilver generation towards kiosks, as well as the factors influencing their resistance to such technology. By applying theoretical perspectives from the innovation resistance model, technostress theory, and the value-based model, this study identifies influencing factors for innovation resistance among the new-silver generation when using contactless technologies implemented in fast-food restaurants. The findings indicate that a lower awareness of new technologies and services corresponds to decreased adoption resistance, while a higher perceived value leads to more positive behaviors and attitudes among the new-silver generation utilizing kiosks at fast-food restaurants.

• Journal of the Korea Convergence Society
• /
• v.6 no.4
• /
• pp.41-46
• /
• 2015

Utilization of IS is increasing in businesses: many organizations have established information systems(IS) and are using it as a means to innovate and communicate their businesses. But the expansion of IS utilization lead to the negative influence of ICT-induced stress on information system users. This study suggests IS utilization ability, IS self-efficacy, and pace of change as precedence factors of ICT-induced stress, and explains that ICT-induced stress influences Employee Productivity. The result shows self-efficacy and Pace of Change had significant effects on ICT-induced Stress. Also it had negative effects on Employee Productivity. In conclusion the study proposed that information system users' Performance decreases by ICT-induced stress.

• Journal of the Korea Convergence Society
• /
• v.8 no.3
• /
• pp.1-13
• /
• 2017

The aim of this study is to investigate the demographical differences in technostressors(cause technological stresses). Although previous studies have been conducted to investigate the factors that affect technostress, little studies have examined the differences in demographic factors. Therefore, this study empirically attempts to investigate how level of technostressors differ by demographic factors. Independent sample t-test was used to identify differences after dividing sample into two groups. The technostressors used in this work are work overload, life invasion, complexity of technology, job insecurity, pace of technological change. We found that, sex and position show a significant difference in pace of technological change. In the educational level, there is a difference between work overload. Work overload, life invasion, complexity of technology, and pace of change show differences in age group. In computer knowledge, there are differences in complexity technology, job insecurity, and pace of change. On the other hand, there is no difference in computer using hours. Conclusions and implications are discussed in final section.

• Journal of Digital Convergence
• /
• v.13 no.1
• /
• pp.37-47
• /
• 2015

What follows in this research is the examination of the consumer motives that lead to the usage of smartphones, how the consumers can be categorized by such motives, and how each category of consumers behave differently when using their smartphones. The finding of this research is as follows. First, the result of factor analysis showed that there are four underlying dimensions in consumers. Second, The result showed that consumer can be categorized into three different types, "Other conscious consumers", "Consumers with no specific motives", and "Function pursuing consumers". Third, multi-regression analyses were performed to identify variables that impacted consumers' satisfaction and technostress in the use of smartphone consumers.