• Title/Summary/Keyword: Survey-based User Studies

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A Study on Need Analysis for User-Customized Policy Information Services (이용자맞춤형정책정보서비스 수요분석 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Kim, Dong-Seok
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.75-109
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    • 2015
  • This study proposed to develop a model for user-customizable policy information services, based on an assessment of policy users' demands and a case analysis of customized services. To do this, we analyzed literature related to user customized services, performed case studies, and carried out a survey targeting policy information consumers. In this way, this study suggested that information retrieval and data offerings, reference information services, policy information network services, library marketing services, and personalized service are details which user-customizable policy information services must provide.

The Current Status of Use and the Difference of Awareness by User Groups in the Cheongryongsan Vegetable Garden Park (청룡산 텃밭공원의 이용실태와 이용주체간 의식 차이)

  • Son, Yong-Hoon;Lim, Jung-Eon
    • Journal of Korean Society of Rural Planning
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    • v.20 no.2
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    • pp.71-80
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    • 2014
  • This study intended for Cheongryongsan Community Garden in Gwanak-gu, one of the demonstration places for 'Community Garden' Project recently implemented by the Seoul Government. This study had two major purposes: investigating the current status of the management and usage and identifying its characteristics; investigating users' awareness to consider the construction and operation directions of sustainable community gardens. This study was conducted based on several surveys such as an investigation into the spatial configuration and the management system of parks through a field study, a use survey through a questionnaire survey for vegetable garden users and an awareness survey about the construction direction of gardens direction preferred by users through the analytical hierarchy process (AHP). As a result of a questionnaire survey for vegetable garden users, the usage status was summarized as follows: Considering the common trends in the 2012 and the 2013 user survey, women used Cheongryongsan Vegetable Garden more than men. Over fifties used it most of all users. Users were mostly neighborhood residents. They used to visit there three to five times a week and stayed for about 30 minutes to one hour. Users differently responded to the question related to the order of priority for the use of the garden in the 2012 and the 2013 survey. They had increasingly used it for individuals' production activities more than social exchanges. As a result of making an AHP analysis for general park users, vegetable garden users there were clear differences in the targets which each subject put emphasis on in relation to the construction and operation of vegetable gardens. General park users recognized a vegetable garden as a park where park functions and the functions of the vegetable garden coexisted. On the other hand, vegetable garden users viewed it as a space where they attached importance to the functions of the vegetable garden like an allotment. Last, this study contemplated subjects related to the construction and operation of vegetable gardens which had to be considered in the future. Vegetable gardens tended to be biased as personal hobby places. It was viewed that the main reason was insufficient support activities for vegetable garden education and exchange programs originally planned when vegetable gardens had been constructed. Vegetable garden users recognized vegetable gardens as places for individuals' farming activities like allotments. For the desirable operation of vegetable gardens, it would be necessary to give priority to the park management before the production activities in individuals' vegetable gardens. The important role of the government would be to build the base through the provision of education and opportunities so that a local resident organization could actively participate in the management of a vegetable garden after a vegetable garden was constructed. It would be necessary to make a use survey and an awareness survey for users conducted in this study on a regular basis because the surveys could be important basic data in the decision-making process for the sustainable operations of the vegetable garden.

Application of Research Paper Recommender System to Digital Library (연구논문 추천시스템의 전자도서관 적용방안)

  • Yeo, Woon-Dong;Park, Hyun-Woo;Kwon, Young-Il;Park, Young-Wook
    • The Journal of the Korea Contents Association
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    • v.10 no.11
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    • pp.10-19
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    • 2010
  • The progress of computers and Web has given rise to a rapid increase of the quantity of the useful information, which is making the demand of recommender systems widely expanding. Like in other domains, a recommender system in a digital library is important, but there are only a few studies about the recommender system of research papers, Moreover none is there in korea to our knowledge. In the paper, we seek for a way to develop the NDSL recommender system of research papers based on the survey of related studies. We conclude that NDSL needs to modify the way to collect user's interests from explicit to implicit method, and to use user-based and memory-based collaborative filtering mixed with contents-based filtering(CF). We also suggest the method to mix two filterings and the use of personal ontology to improve user satisfaction.

Analysis of Research Trends on Social Network Service: focusing on the Studies of Twitter (소셜 네트워크 서비스의 연구경향 분석: Twitter관련 연구 중심)

  • Ha, Ilkyu
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.567-581
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    • 2014
  • Recently, with the introduction of social network services, studies that try to make use of them for the various purposes have been actively developed. In order to proceed with the research that takes advantage of social network services, it is necessary to review the relevant literature and to identify trends in researches. However, the researches of social network service since 2007 are massive amount, so to review the huge amount of relevant research literature is a very difficult task. Therefore, in this study, we analyze systematically the tendency of research related to social network service focusing on Twitter. Especially, we use the SLR(Systematic Literature Review) technique for systematic literature survey and analysis. For the literature survey, we select five well-known literature resource sites and 128 studies of literature that are surveyed. In order to identify various research trends, we conduct the survey with two research groups: researches since 2007 and researches since 2011. As a result of the investigation, since 2007, the researches associated with "Application", "User Activity" and "User Content Analysis" main study topics have been mostly carried out. In addition to the result, the trend of secondary study topics in a main study topic, trends in research based on the number of citations and the scale of the experimental data and characteristics of the author are analyzed from a variety of perspectives.

A Study on the Factors Affecting the Use and Satisfaction of Internet Ticketing Systems (인터넷 티켓팅 시스템의 사용과 만족에 영향을 미치는 요인)

  • Woo, Sung-Hwa;Kim, Kyung-Kyu;Chang, Hang-Bae;Shin, Ho-Kyoung
    • Asia pacific journal of information systems
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    • v.17 no.3
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    • pp.1-24
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    • 2007
  • With the development of information technology (IT), various information systems (IS) such as Web-based systems and mobile systems have appeared utilizing different technologies. However, recent studies on IS use and user satisfaction rarely account for technological differences among IS and environmental characteristics where IS are intended to be used. The purpose of this research is to investigate the determinants of the use of Web-based ticketing systems for cultural activities and to empirically validate their relationships. Environmental psychology suggests that human beings respond to external stimuli from environments with their emotions, and their emotional states influence human actions, e.g., IS use in this research. Applying environmental psychology to the use of Web-based systems in the culture and entertainment industry, we propose that web site characteristics first influence a user's internal state of mind (i.e., flow) and then the flow state influences the IS use. Studies related to the state of flow collectively affirm the key role played by the flow construct in shaping individual attitudes and behaviors toward IS. Users' flow states are captured by their shopping enjoyment, perceived behavioral control, and the level of concentration on the IS use. Referring to social presence theory, we have included such web site characteristics as content quality, context of web site, and community quality. In our research model, a second order construct is utilized to represent web site quality, because flow theory suggests that holistic experiences with web-based systems (rather than individual characteristics of the web site) are important in explaining the IS use. Further, we have included trust as another important factor influencing the IS use since business transactions on the web encompass higher uncertainty comparing to offline transactions. In order to test our hypotheses, we have conducted an online survey which results in 1,141 valid responses in the final sample. The data were collected from respondents who have experiences in Internet ticketing systems. Although it was a convenient sample, the sample represents a wide variety of user demographics. Validity and reliability of the research instrument were tested and research hypotheses were examined using PLS Graph 3.0. The results indicate that web site characteristics significantly influence the level of user concentration, user's enjoyment in shopping, and perceived behavioral control. Further, the use of Internet ticketing systems is influenced by users' flow states and trust in the web channel. User satisfaction is turned out to be affected by the use of Internet ticketing systems. Unlike extant research on the relationship between web site characteristics and its use, our study has found that, in the culture and entertainment industry, the impact of web site characteristics on IS use is mediated by a user's flow state. This finding has a practical implication that web site design should include as many features that enhance shopping enjoyment and concentration. Other practical implications of these findings and future research implications are also discussed.

UX Analysis based on TR and UTAUT of Sports Smart Wearable Devices

  • Seol, Suhwang;Ko, Daesun;Yeo, Insung
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.8
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    • pp.4162-4179
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    • 2017
  • The main purpose of this research is to investigate relationships between the significant control factors on acceptance intention to User Experience (UX) sports smart wearable devices by applying Technology Readiness (TR) and Unified Theory of Technology (UTAUT). Research survey targeted on users of golf smart devices in Seoul. A total 534 questionnaires were collected and used for testing hypotheses. Methods to analyze the data included frequency analysis, reliability analysis, confirmatory factor analysis, correlation analysis, and structural equation modeling in accordance with the purpose of the study by using SPSS and AMOS. The results are as follows; First, positive TR had a significantly positive effect on social influence, effort expectancy, facilitating conditions, perceived enjoyment, performance expectancy. Second, negative TR had a significant negative effect on performance expectancy, social influence, facilitating conditions, perceived enjoyment. Third, TR had a no significantly effect on behavioral intention. Fourth, performance expectancy, perceived enjoyment and facilitating conditions had a significantly positive effect on behavioral intention. Fifth, behavioral intention had a significantly positive effect on use behavior. Thus it became crucial to identify the difference in acceptance intention models per each products are as follows. Positive TR of golf-related mobile application users has a positive effect on both technology acceptance belief and acceptance intention, whereas negative TR has no statistically significant effect on technology acceptance belief nor acceptance intention.

Research on the correlation between public design and user experience (공공디자인과 사용자 경험의 상관관계에 관한 연구)

  • Kwak, GiHea;Kim, BoYeun
    • Journal of Digital Convergence
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    • v.15 no.6
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    • pp.353-359
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    • 2017
  • Diverse public institutions from Republic of Korea currently hold various policies regarding public design with close attentions. Thus, the primary goal of this study relies on analyzing relation between public design and user experience. In accordance with comprehensive understanding from literature researches, and the evaluation criteria of public design could be identified through diverse pilot researches and existing relative researches. Analysis regarding Shedroff's experiential elements and user-experience factors had been conducted based on an instance mentioned by Korea Association of Public Design. The field test was conducted among experienced users (100 individuals) through survey. The research could detect significant correlation between public design(accessibility, regionalism) and user experience(pleasurable, meaningful). The overall user satisfaction level has been remarked as 2.64 out of 5.0 despite vigorous policies. Even though the importance of esthetic aspects should not be disregarded, the priority of study should rely on identifying 'who' are the actual users and 'the way' they understand.

A Study of User Perception on Features Used in Behavior-Based Authentication (행위 기반 인증을 위한 사용자 중심의 인증 요소 분석 연구)

  • Lee, Youngjoo;Ku, Yeeun;Kwon, Taekyoung
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.29 no.1
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    • pp.127-137
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    • 2019
  • The growth in smartphone service has given rise to an increase in frequency and importance of authentication. Existing smartphone authentication mechanisms such as passwords, pattern lock and fingerprint recognition require a high level of awareness and authenticate users temporarily with a point-of-entry techniques. To overcome these disadvantages, there have been active researches in behavior-based authentication. However, previous studies focused on enhancing the accuracy of the authentication. Since authentication is directly used by people, it is necessary to reflect actual users' perception. This paper proposes user perception on behavior-based authentication with feature analysis. We conduct user survey to empirically understand user perception regarding behavioral authentication with selected authentication features. Then, we analyze acceptance of the behavioral authentication to provide continuous authentication with minimal awareness while using the device.

Influence of Big Data Based Majib Apps' Service Quality on Use Satisfaction and Reuse Intention of Majib Apps - Moderating Effect of Review Informativity - (빅데이터 기반 맛집 어플리케이션의 서비스품질이 앱 이용만족과 재이용의도에 미치는 영향 - 사용후기 정보성의 조절효과 -)

  • Lee, Shin-Woo;Jeon, Hyeon-Mo
    • Culinary science and hospitality research
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    • v.22 no.5
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    • pp.64-81
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    • 2016
  • The study, based on existing studies, explored influencing relationship, suggesting app service quality and user reviews as previous elements to affect use satisfaction about users' comments based on big data and reuse intention. The study includes a comparative analysis of existing studies. Based on such analysis results, the authors looked into app service quality elements perceived by gourmet restaurant app users and the role of user reviews, and suggested practical implications that can help the development and operation of gourmet restaurant app contents. The study subjects were male and female consumers who over 20 years old throughout Korea who had not a searched smartphone gourmet restaurant app in the three months preceding the survey. The subjects were selected from consumers who search the restaurantsby using restaurant apps like Mango plate, Dining code, Hot place, and selecting restaurants. Among them, consumers with experience using restaurants were finally selected for the survey. According to the results, reliability, informativity, and system capability, among service quality, had positive influences on app use satisfaction, while design and mobility had no effect. App use satisfaction had positive influences on app reuse intention. User comment informativity played a controlling role. The study explored the importance of app service quality and user review informativity as elements that affect continued use of gourmet restaurant apps by dining-out consumers.

A Study on the Information Use Behaviors of Researchers in the Field of Business Administration for Improving Information Services (정보서비스 개선을 위한 경영학분야 연구자의 정보이용행태에 관한 연구)

  • Lee, Lan-Ju;Kim, Su-Jin
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.26 no.1
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    • pp.279-302
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    • 2015
  • The purpose of this study is to analyze researchers' information use behaviors in the field of business administration in order to provide library services based on user information needs. The methods of this study targeted the members of K Society in the business administration field, and employed user survey using a web-based questionnaire. A total of 202 users answered the questionnaire. The questionnaire focused on items such as by age and status, general information use, electronic resources use, SNS and mobile services information use, library and information center use, and specialized business administration library use. The results of this study suggested improving several library services.