• Title/Summary/Keyword: Supervision Satisfaction

검색결과 123건 처리시간 0.019초

직무 유형에 따른 특급호텔 조리ㆍ식음료 종사원의 직무만족도가 이직의사 견해에 미치는 영향 분석 (The relationship between job satisfaction and intention to quit of employees in F&B department of hotels by job type)

  • 양일선;명미선;이소정;이해영
    • 한국식품조리과학회지
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    • 제20권2호
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    • pp.151-157
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    • 2004
  • This study was designed firstly to measure the job satisfaction levels of F&B (Food & Beverage) personnel in hotels by using JDI (Job Descriptive Index) and secondly to identify the effects of job satisfaction on intention to quit by job type. Of 498 respondents, there were 245 employees in the back of the house (eBOH) and 253 in the front of the house (eFOH). From an analysis on job satisfaction, total JDI, score was 136.57${\pm}$11.48 out of a maximum 210 and the payroll (14.79 out of 21, 70.4%) facet of JDI was the highest job satisfaction followed by co-workers (36.07 out of 54, 66.8%), supervision (35.37 out of 54, 65.5%), promotion (17.45 out of 27, 64.6%) and work itself (32.86 out of 54, 60.8%). In comparison between the job satisfaction of eBOH and eFOH, eFOH perceived significantly higher than eBOH for job itself (p<.001) and total job satisfaction (p<.01). No facets of JDI were significant by job level, but work itself (p<.05), payroll (p<.05), supervision (p<.01) and promotion (p<.05) were significant by work section in eFOH,. In addition, no facets except work itself were significant by either job level or work section in eFOH. Finally, among job satisfaction facets, payroll had a negative effect on intention to quit whereas supervision had a positive effect on it in eBOH. On the other, work itself affected intention to quit positively but promotion affected it negatively. The findings confirmed the necessity for internal marketing focusing on the lower level of job satisfaction facets and indicated that such a focus would improve organizational effectiveness.

대구.경북지역 병원영양사의 직무특성, 업무수행도 및 조직몰입도가 직무만족도에 미치는 영향 (Effects of Job Characteristics, Job Performance and Organizational Commitment on Job Satisfaction of Hospital Dietitians in the Taegu. Kyungpook Area)

  • 이민지;이연경
    • 대한지역사회영양학회지
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    • 제5권4호
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    • pp.672-682
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    • 2000
  • The purpose of this study was to identify the effect of job characteristics, job performance and organizational commitment on job satisfaction of hospital dietitians. The first survey was carried out on 74 hospital dietitians to determine their demographic characteristics, job characteristics, organizational commitment, and job satisfaction. The second survey was carried out on 47 hospital foodservice dietitians to determine their job performance. Thirty-two percent of the subjects were aged between 26 and 30, and 62.2% had Bachelor's degrees. The dietitians felt most satisfied by their co-workers, followed by the work-itself, supervision, pay, and promotion possibilities. Dietitians who had a higher education were satisfied with pay and supervision. The longer the length of employment, the more the satisfaction with the work-itself and pay, plus the higher the monthly wage the more the satisfaction with the work-itself, pay, supervision, and co-workers. lob satisfaction was high in the group that scored high on autonomy, feedback, task identity, and friendship of in the job characteristic inventory. The job performances of nutrition counseling(r= 0.469, p < 0.01), nutrition education(r= 0.446, p < 0.01) and management of therapeutic diet(r= 0.394, p < 0.01) were positively correlated with job satisfaction. The $R^2$for the multiple regression model was 0.677, indicating that 67.7% of the variance in job satisfaction could be accounted for by feedback, organizational commitment, nutrition counseling performance, and nutrition education performance. In conclusion, the level of job satisfaction for hospital dietitians would appear to improve with increased feedback, organizational commitment, and opportunity for nutrition counseling and nutrition education.

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상사의 비인격적 감독이 부하의 조직동일시와 조직일탈행동에 미치는 영향: 직무만족의 매개효과를 중심으로 (The Effects of Abusive Supervision on Subordinates' Organizational Identification and Workplace Deviance Behavior: The Mediating Role of Job Satisfaction)

  • 이정훈;문지영;허일무;이종호
    • 한국산학기술학회논문지
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    • 제15권5호
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    • pp.2806-2820
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    • 2014
  • 본 연구의 목적은 상사의 비인격적 감독이 부하들의 조직동일시와 조직일탈행동에 미치는 영향을 연구하는 데 있다. 구체적으로, 본 연구는 상사의 비인격적 감독과 부하들의 조직동일시 및 조직일탈행동 간의 관계에서 부하들의 직무만족이 매개역할을 하는지를 분석하는 것이다. 국내의 다양한 기업들에 종사하는 종업원들로부터 수집한 설문자료(n=281)를 이용하여 본 연구의 가설들을 구조방정식모형으로 검증하였다. 본 연구결과에 의하면, 상사의 비인격적 감독이 부하들의 직무만족에 부(-)적인 관계가 있고 결과적으로 조직동일시에 영향을 주는 것으로 밝혀졌다. 그리고 상사의 비인격적 감독은 직무만족을 매개로하여 간접적으로 조직일탈행동에 정(+)적으로 영향을 미칠 뿐만 아니라 직접적으로 조직일탈행동에도 영향을 준다는 것이 검증되었다. 특히 본 연구는 직무만족이 상사의 비인격적 감독과 부하들의 조직동일시 및 조직일탈행동 간의 관계에서 유의미한 매개역할을 한다는 것을 검증하였다.

학교급식 영양사의 성격유형이 직무만족 및 직무성과에 미치는 영향 (Effects of School Foodservice Dietitian's Personality Types on Job Satisfaction and Job Performance)

  • 박지혜;정유선;계승희
    • 한국식생활문화학회지
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    • 제39권1호
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    • pp.38-52
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    • 2024
  • This study investigated relationships between personality types and job satisfaction, and performance among school food service dietitians. An online survey was conducted on 200 school dietitians from March 1 to 31, 2022. Of the personality type factors, extraversion, openness, agreeableness, and conscientiousness were positively correlated with job satisfaction, whereas neuroticism was negatively correlated. Extraversion, openness, agreeableness, and conscientiousness were positively correlated with job performance, whereas neuroticism was negatively correlated. Regression analysis conducted to determine the effects of personality types on job satisfaction revealed conscientiousness predicted satisfaction with items of the job, agreeableness predicted satisfaction with supervisor's supervision, and extraversion predicted satisfaction with colleagues. On the other hand, neuroticism was a negative predictor of satisfaction with the job, supervisor's supervision, colleagues, and work environment items. Analysis of the effects of personality types on job performance established that openness was a positive predictor of satisfaction with roles of the organization and team, and of conscientiousness for the job, innovator, and organizational roles. In contrast, neuroticism negatively predicted satisfaction with job role items. Further studies are required to explore these relationships more closely by incorporating other major factors related to personality characteristics, job satisfaction, and job performance of dietitians working in various fields.

병원급식 조리종사원의 직무 특성과 직무 만족도 분석 (Job Satisfaction and its Relationship to Job Characteristcis of Hospital Foodservice Employees)

  • 양일선;이화진;강혜련;김성혜;이보숙
    • 한국식생활문화학회지
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    • 제9권5호
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    • pp.479-487
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    • 1995
  • The purposes of this study were to: 1) measure the levels of job satisfaction with five facets of a job: the work itself, promotion, pay, supervision and co-workers, 2) investigate the degree of job characteristics inventory which employees perceived, 3) investigate relationships between job characteristics and job satisfaction levels of the employees in hospital foodservice, 4) measure the levels of organizational commitment and investigate its relationships between job satisfaction and job characteristics, 5) investigate the relationships between job performance and job satisfaction, job characteristics of the employees in hospital foodservice. The questionnaire was developed based on modifying Job Descriptive Index developed by Smith, Kendall, Hulin and Job Characteristics Inventory developed by Sims, Szilagyi, Keller and Affective commitment Scale developed by Meyer and Allen. Subjects consisted of 76 employees in hospital foodservice. Data were analyzed for frequency, means, ANOVA, Duncan multiple range test, and pearson correlation using SAS PC Package. The results of this study were as follows. 1) Most of the respondents were 41 years up(39.5%) and married (92%). High school graduates were 59.2%. 10 years working experienced employees were 35%. 2) A majority of the respondents(44.7%) ranked work itself as the most important aspect. 3) They were the most satisfied with co-workers. 4) Satisfaction with work itself, wage, and supervision were found significantly related to age(p<0.05). 5) Task identify was the most prevalent job characteristics and then task identity. 6) Satisfaction with co-workers were found significantly related to job variety(p<0.05). Satisfaction with supervision and promotion were found significantly related to friendship(p<0.05). 7) Job satisfaction have not correlation with job performance. Satisfaction with supervision, co-workers were positively correlated with organizational commitment(p<0.01). 8) Job characteristics of dealing with others were positively correlated with job performance (p<0.05). Job characteristics of variety, autonomy, task identity were positively correlated with organizational commitment(p<0.05, p<0.01).

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다구찌 기법을 적용한 강의만족도 향상 사례 연구 (A Study on Improving Lecture Satisfaction using Taguchi Method)

  • 이상복
    • 품질경영학회지
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    • 제42권1호
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    • pp.63-70
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    • 2014
  • Purpose: This article introduces a case study of using Taguchi Method to improve lecture satisfaction. Developed by Taguchi Genichi, this method has its strength in finding the control factor that is robust against noise factor. Finding the condition for such control factor has an effect of reducing the dispersion of the Lecture satisfaction. Methods: There are various factors in university classrooms. The factors which influenced the Lecture Satisfaction are analyzed by control factors and noise factors, control factors which is controllable are lecture completeness and thoroughly test the degree of supervision and noise factors which is not controllable is degree of physical and psychological Lecturer tired, then the experiment is conducted as guided by Taguchi's experimental design, one semester are experimented by eight professor with 2 classes, after discussion of the results the optimal lecture condition is suggested. Results: To improve Lecture Satisfaction under noise factor of physical and psychological Lecturer tired, optimal condition are that lecture completeness have scenario note during lecture and thoroughly test the degree of supervision have two proctors during test. Conclusion: In this paper, we have succession case by applying Taguchi methods in Lecture Satisfaction. We can apply to improve service by applying the Taguchi methods. In the future we hope to have many succession cases.

Influence of public-private cooperation awareness and organizational commitment among social welfare public officials -Verification of the moderating effect of supervision-

  • Jung Hye Youn;Hyun Jin Kwon;Soo Young Kim
    • International Journal of Advanced Culture Technology
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    • 제12권2호
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    • pp.144-150
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    • 2024
  • There is no prior research on organizational commitment and supervision for social welfare public officials in charge of public-private cooperation in public welfare fields. Therefore we are designed to determine the impact of social welfare public officials' public-private cooperation awareness on organizational commitment to verify the moderating effect of supervision on the effect between public-private cooperation awareness and organizational commitment. The analysis data is 242 questionnaires collected from Incheon public health and welfare officials visiting towns, villages, and villages in 10 counties. Using the SPSS 22.0 program, descriptive statistics and relationships between variables were analyzed, regression analysis was performed to analyze the influence between variables, and hierarchical regression analysis was performed to verify supervision control. As a result of the study, it was confirmed that the perception of public-private cooperation affects organizational commitment, interacts with supervision satisfaction, and has a moderating effect. Based on this, in order to improve the organizational commitment of social welfare public officials during public-private cooperation work, specific measures were proposed for sharing awareness and understanding between the public and private sectors, establishing an official system, and establishing a supervision system.

음악치료 전공생들의 실습교육 및 슈퍼비전에 대한 만족도 분석연구 (Survey of Music Therapy Students' Satisfaction on the Clinical Practicum Training and Supervision)

  • 박혜미
    • 인간행동과 음악연구
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    • 제8권1호
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    • pp.61-81
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    • 2011
  • 본 연구는 음악치료전공 대학원생들의 효율적인 임상실습을 위한 토대를 마련하고, 학생들의 필요와 욕구를 반영할 수 있는 의견을 알아보고자 4개 대학원의 음악치료학과 학생들 중 실습경험이 있는 2학기 이상 5학기 이하의 학생 117명을 대상으로 설문조사를 실시하였다. 리커트 5점 척도에서 각각의 평균이 모두 3.5를 넘었다. 대상자들은 교과목 및 교과과정 만족도(3.78)에서 가장 높은 만족도를 보였으며 슈퍼비전 만족도(3.75), 임상실습 만족도 (3.65) 순의 만족도를 보였다. 전반적으로 학부전공이 비음악인 대상이 음악 전공자보다 만족도가 높았다. 실습단계가 낮은 학생들의 만족도는 대체적으로 높은 반면 실습단계가 높아질수록 만족도가 다소 떨어지는 것으로 나타났고, 인턴쉽 과정에서는 다소 높아지는 것으로 나타났다. 슈퍼비전 만족도와 임상실습 만족도에 영향을 미치는 요인분석을 한 결과 슈퍼바이저의 역할이 높은 영향을 미치는 것으로 나타났다. 교과목 및 교과과정 내용 중에서는 음악치료 요소가 높은 영향을 미치는 것으로 조사되었다. 이러한 결과들은 학교, 실습기관 학생 상호간의 효과적이고 만족스런 실습교육과 훈련을 할 수 있는 기초자료를 제공함으로써, 실습 학생들이 실습과정에서 어떤 자질과 특성을 계발하고 부각시켜야 할지에 대한 중요한 지도 방향과 지침을 제공하는데 그 의의가 있다.

남녀 고등학생의 부모통제 및 학교생활만족도와 교복만족도의 관계 연구 (A Study on the Relationship between the Student Satisfaction Level of School Uniforms Compared to the Amount of Parental Control and Their School Life Satisfaction)

  • 박한희;이명희;강승희
    • 복식
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    • 제64권2호
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    • pp.1-16
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    • 2014
  • The purpose of this study was to examine the differences of the satisfaction with school uniforms according to demographic variables and to investigate the causal relations of parental control, school life satisfaction, and demographic variables to the satisfaction with school uniform. The research method was a survey method using a questionnaire. The subjects were 407 high school students (191 male, and 216 female) residing in Seoul and the suburbs of Seoul. Students were very satisfied with the convenience of not having to choose what to wear every morning, but the satisfactions with uniform cost and design were lower. The aesthetic, psychological, and status symbol satisfaction of school uniforms were higher as parents and adolescents had more communication, and the psychological and status symbol satisfaction of school uniforms were higher as the level of parental supervision for adolescents was higher. The female students had higher psychological satisfaction with school uniforms than the male students were. The aesthetic satisfaction of school uniforms was lower as mother's education level was higher. The adolescents from upper class families had lower aesthetic, psychological, and status symbol satisfaction with school uniforms than the adolescents from middle and lower class families. The satisfaction with school uniform was influenced by school life satisfaction the most, and the next in the order by grade (-), the social class (-), and the communication with parents. The factors that influenced school life satisfaction for students were parental supervision, school records, the discipline consistency of parents, and their communication with their parents. Therefore, the 4 variables had indirect effect on the satisfaction with school uniform through school life satisfaction.

위탁급식전문업체 종사자와 직무만족도 분석 (The Analysis on Job Satisfaction of Personnel Engaged in Contract Food service Management Company)

  • 양일선;박문경;차진아;이해영
    • 대한지역사회영양학회지
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    • 제9권4호
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    • pp.519-527
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    • 2004
  • This study was designed firstly to measure the job satisfaction (JS) levels of personnel engaged in contract food-service management company (CFMC), secondly to compare the job satisfaction levels by personal and company-related characteristics, and thirdly to identify the effects of JS facets on overall job satisfaction. Of 1135 respondents, there were 712 employees in the headquarters and 423 in the branch office. From an analysis on job satisfaction, overall job satisfaction level was 3.22 out of a maximum 5 and the co-worker (3.71) facet of JS was the highest job satisfaction followed by supervision (3.32), work itself (3.26), working condition (3.15), promotion (2.95) and payroll (2.74). In comparison of job satisfaction by personal characteristics, the personnel who were male (p < .01), had associate degrees (p < .01) or long-term careers in foodservice field (p < .05), or were regular employees (p < .01) perceived significantly higher than others for overall JS. In comparison of the job satisfaction by company-related characteristics, overall JS was significant by company scale (p < .01) and by work place (p < .05), but it was not significant by operating group. Finally, on the regression analysis for the effects of JS facets on overall JS, adjusted R2 was 0.534 (p < .001) and all six JS facets, especially payroll, had a positive effect on overall JS significantly (p < .001). Considering that the goal of enterprise on profit-making through customer satisfaction (CS) and the role of personnel on CS at moment of thrust (MOT), the findings confirmed the necessity for continuous internal marketing and human relation management focusing on the lower level of JS facets.