• Title/Summary/Keyword: Structural Equation Model (SEM)

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Students' Satisfaction and University Reputation through Service Quality in Private Higher Educational Institutions in Bangladesh

  • ALAM, Mohammad Manjur;ALAUDDIN, Md.;SHARIF, Mohd Yasin;DOOTY, Evana Nusrat;AHSAN, Syed Md. Hasib;CHOWDHURY, Mustafa Manir
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.91-100
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    • 2021
  • Educational institutions play a critical role in national development through the advancement of skilled human resources and intellectual society. The number of higher educational institutions (HEIs) is increasing significantly in Bangladesh. Students have a number of options from which to select their preferred educational institutions. Hence, HEIs should think about the quality of services they provide to students. The objective of this study is to measure students' satisfaction and university reputation through service quality (SQ) in a private higher educational institution (PriHEI) in Bangladesh. Primary data was collected from 270 students of International Islamic University Chittagong (IIUC), Bangladesh, through a simple random sampling technique. In this study, data was analyzed through descriptive statistics, correlation, measurement model using confirmatory factor analyses, and structural equation modeling (SEM). The results showed that transport services have indirect but medical and physical facilities have both direct and indirect significant effects on overall students' satisfaction. Further, the administrative services and research facilities have significant indirect effects on overall students' satisfaction. Finally, the results of structural equation modeling (SEM) confirm that the reputation of the university is directly associated with overall students' satisfaction.

Dynamic Structural Equation Models of Activity Participation and Travel Behavior using Puget Sound Transportation Panel (Puget Sound Transportation Panel을 이용한 활동참여와 통행행동의 Dynamic SEM)

  • 최연숙;정진혁
    • Journal of Korean Society of Transportation
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    • v.20 no.6
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    • pp.129-140
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    • 2002
  • This paper develops a dynamic structural equation model, which captures relationships among socio-demographics, activity participation(i.e., time use) and travel behavior in consideration with time variation effects. The data used in developing the model are two waves(the year 1991 and 1992) from Puget Sound Transportation Panel (PSTP). which is surveyed in Puget Sound Region in United States. The PSTP is widely used in transportation behavior analysis and includes various information of traveler's socio-economic, travel patterns, and activity participation. In the model, we use 10 endogenous variables including activity participations and travel behaviors and 10 exogenous variables composed of time variant and invariant traveler's socio-demographic variables. The empirical model shows that strong relationships exist not only between socio-demographics and travel behavior, but between waves. We also confirm needs of panel data set to identify and understand time variation effects and travel behaviors.

A Study on the Factors affecting Cyber-Career-Counseling-Activation based on Structural Equation Model(SEM) (구조방정식 모형을 이용한 사이버진로상담 활성화 영향요인에 관한 연구)

  • Lee, Young-Ja;Baek, Hyeon-Gi
    • Journal of Digital Contents Society
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    • v.9 no.3
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    • pp.379-388
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    • 2008
  • This paper is to redefine the concept of Cyber Career Counseling Activation(=C-C-C-A) and verify the effects of the factors affecting the C-C-C-A at Korean academic high school level in Kyunggi Province. In this research, we hypothesize that the three independent variables increase the effects of Cyber Career Counseling Activation.. To discuss the hypothesis, we analyzed survey data of 322 students who had taken Cyber Career Counseling in December 2007 based on Structural Equation Model. The results are as follows: First, the three crucial factors(Expanding C-C-C Opportunities, Improving C-C-C Service, Establishing C-C-C Service System) increase the C-C-C-A effectiveness. Second, as a result of Confirmatory Factor Analysis(CFA), the goodness of fit indices(GFI, AGFI, CFI, RMSEA) demonstrate statistical significance and fitness of the C-C-C-A Model. Therefore, the outcomes show that the three factors are the significant ones of Cyber Career Counseling Activation Model.

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The Impact of Interactivity on user Acceptance of e-learning Site (상호작용성 구성요인이 e-learning 사이트 수용의도에 미치는 영향)

  • Gu, Ja-Chul;Shin, Byung-Ho;Suh, Yung-Ho;Lee, Sang-Chul
    • Korean Management Science Review
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    • v.26 no.2
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    • pp.71-89
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    • 2009
  • The purpose of this research is to identify the factors affecting user acceptance of e-learning site. To more precisely explain an individual's behavior of accepting e-learning site, Perceived Interactivity is divided into four components; User Control, Responsiveness, Personalization and Connectedness. This research investigates the causal relationship among four components and basic factors of TAM. This research uses structural equation modeling (SEM) to confirm the validity and analyzes the causal relationship of the suggested model. The results indicates strong support for the validity of proposed model with 54.8% of the variance in behavioral intention to e-learning site. The result finds that all the basic casuality of TAM are significant and most components of Perceived Interactivity are significant. However the path Connectedness to Perceived Ease of Use and User Control to Perceived Playfulness is not significant. Among components of Perceived Interactivity, Personalization is the strongest antecedent of TAM. Perceived Usefulness is the strongest antecedent of behavioral intention of e-learning site.

A Study of Factors Influencing Customer Satisfaction and Loyalty of MP3-Player (MP3-Player 고객 만족 및 충성에 미치는 요인에 관한 연구)

  • Kim, Sang-Hyun;Kim, Tae-Hoon;Kim, Pan-Soo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.30 no.2
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    • pp.15-22
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    • 2007
  • By the early 20 century, "workman" introduced by SONY was the leading portable analog sounder. However, at the same century, workman was pushed out from the portable sounder by iRiver developed by MPMAN.COM. This portable digital sounder is called MP3-Player (MP3P), and has become the most popular portable digital sounder in the current market. This study combined two customer satisfaction models, mobile internet customer satisfaction model (Yu, 2002), and portable communication customer satisfaction model (Bae, 2003), in order to empirically test consumption of MP3P and its satisfaction. The proposed model tested four constructs, company's image, product price, product design and product function, influencing customer satisfaction, which leads to affect customer loyalty. 267 survey responses were analyzed by using structural equation modeling (SEM). The results show that all constructs had significant impact. This study suggests a good understanding of consumer satisfaction and loyalty of MP3P and the future direction of MP3P research regarding to consumer satisfaction.

How Managers React to Crisis?: A Planned Behavior Theory Approach

  • Cinar, Gokhan;Isin, Ferruh;Hushmat, Adnan
    • Asian Journal of Business Environment
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    • v.6 no.4
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    • pp.5-12
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    • 2016
  • Purpose - Not all firms are able to completely eliminate the risk arising out of the crisis. Success hides in the ability to perceive the market expectations accurately and take correct decisions. This study aims to analyze the firms' decisions at gross-root level. Research Design, Data, and Methodology - Primary data is obtained with the help of specially designed questionnaires from the agriproducts export firms that are members of export union of Turkey. The study is based on four theoretical structures: general planned behavior theory model, perception-leading behavior control and subjective norm model, perceived-behavioral-control leading perception and subjective norm models, and perceptions and subjective norms leading behavior control model. Structural Equation Models (SEM) is used to conduct the empirical analysis. Results - The findings show perceptions and subjective norms leading behavior control model as the best one, concluding that the environmental pressures and positive perceptions have significant effect on the strategic decisions of the agriproducts export firms. Conclusion - Policy tools like creating positive perception in the markets, providing sufficient information and financial support to the firms and increasing market competition can be used effectively to achieve the said objective.

A Study on Job Search Plan of Polytech College based on Structural Equation Model (구조방정식 모형을 이용한 기능대학의 취업지도 활성화 방안에 관한 연구)

  • Son, Eui-Young;Baek, Hyeon-Gi
    • Journal of Digital Contents Society
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    • v.9 no.2
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    • pp.193-202
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    • 2008
  • This paper is a research of job search plan of polytech college based on SEM. We did a through research of factors on the motivation of job seeking and those of job search scheme which are independent variables. We also verified the effects of factors of stable job composition, job seeking surroundings and job selection which are dependent variables. Hence we conducted a survey among polytech college students, studying relationship between factors of dependent variable and independent one. We also analyzed whether motivation of career seeking affects job search plot by utilizing SEM based on AMOS 5.0. The consequence of the research is that stable job and job selection factor were rejected, for they do not highly affect motivation of job seeking. And the factors of job seeking environment (establishment of collaboration between businesses and colleges, hands-on guidance at workplace and the guidance for enhancement of vocational capability), which are dependent variables, were chosen because they are the affirmative factors of motivation of job seeking. After all, they are the crucial factors of job search plan.

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Effects of External Factors on Corruption in Government Society (공직사회의 외부요인이 공직부패에 미치는 영향)

  • Bae, Young-Min;Han, Seung-Jo
    • Journal of Digital Convergence
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    • v.18 no.10
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    • pp.129-136
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    • 2020
  • The purpose of this study is to identify the influence of external-social and cultural factors on the perception of corruption in the public society through the Structural Equation Model(SEM) and to seek ways to reduce corruption in the public society. Currently the level of corruption in public sectors that people think is still large, and it is necessary to continuously reduce corruption in public sectors in order to improve national competitiveness. Since one society is a part of a country in system theory and social network theory, public society needs quantitative research in order to find the causes of corruption and solve them. The model was built and the variables were defined in SEM based on 600 questionnaires. As a result of analysis, corruption in public offices has decreased since the implementation of the solicitation and graft law, and socio-cultural factors have had a direct impact on corruption in public offices. The further research area is to seek detailed ways for transforming the education and awareness of civil society across the country in addition to the efforts of the public officials themselves in order to reduce corruption in public offices.

The factors of SNS Characteristics and Organizational Culture Affecting Military Morale (SNS의 특성과 조직 커뮤니케이션 문화가 군의 사기에 미치는 요인)

  • Kang, Seoung-Yun;Yun, Seok-Yong;Han, Kyeong-seok
    • Journal of Digital Convergence
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    • v.16 no.7
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    • pp.79-88
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    • 2018
  • Previously, there have been many studies on the fraud of employees, internal customers of the company, but there have been a lot of studies on military affairs that are closely related to the improvement of army's combat power. Therefore, this study investigates how communication satisfaction is influenced by the characteristics of SNS. For empirical verification, 240 soldiers were surveyed in this study. The analysis method was to investigate the correlation between each variable using the Structural Equation Model (SEM). The results of this study show that the SNS characteristics have a positive effect on the overall model related to organizational communication satisfaction. Organizational communication satisfaction has a positive impact on military fraud and organizational communication satisfaction has been shown to mediate between army and SNS traits. Through this research, we intend to promote the morale of soldiers by activating communication among group members using appropriate level of social networking.

Factor Analysis on the Performance of Hospital Customer Relationship Management (HCRM) System (병원고객관계관리시스템의 성과요인 분석)

  • Chun, Je-Ran
    • Journal of the Korea Convergence Society
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    • v.12 no.5
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    • pp.79-84
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    • 2021
  • The objective of this paper is to find out the factors for the performance of the Hospital Customer Relationship Management (HCRM) system. Furthermore, the relationships between these factors have been analyzed. In order to analyze the performance of the HCRM system, factor analysis with several Key Performance Indicators (KPIs) was conducted. And also multiple regression analysis and Chi-square test were executed. In this study, several hypotheses were derived to analyze the relationships between factors of performance of HCRM system. These hypotheses were tested by using the Structural Equation Model (SEM). As the result of this study, we discovered the HCRM-Infrastructure has positive effects on the HCRM-Performance. And the HCRM-Performance has also positive influences on the hospital management performance. On the basis of the research result, we proposed some suggestions and guidelines for the successful implementation and improvement of HCRM system.