• Title/Summary/Keyword: Social appropriateness

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The Effect of IT Department Service Quality on Appropriateness of Information System (IT관리부서의 서비스 품질이 정보시스템의 전유에 미치는 영향)

  • Lee, Woong-Kyu
    • The Journal of Information Systems
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    • v.16 no.1
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    • pp.159-178
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    • 2007
  • As generalization of using PC and the Internet information technology (IT) users in organizations are not passive clients but active producers of information services. One of the reasons for the change of users' role is social interactions with other users and IT department staffs. That is, users can find and develop new functions and usefulness of IT, especially, Web-based ones through communication with other users or IT department staffs. The objective of this study is to investigate the relationship between IT department service quality and social interactions with other users. For this purpose, we suggest a research model based on adaptive structuration theory (AST), which is to explain the changes in social structure (rules and resources) of IT by social interactions, as well as service quality theory. Our model's exogenous variable is service quality which is a second-order factor consisting of reliability, responsiveness, assurance, and empathy. As endogenous variables, we adopt two variables for appropriateness of using IT, faithfulness of appropriation and consensus on appropriation. Finally, dependent variables of ow model are usefulness and ease of use which can be considered as attitude on IT as well as other variables for appropriateness. For empirical test our model is applied to users of groupware and ERP in organizations and analyzed by partial least square. In result, all hypotheses suggested in our model are supported statistically.

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Influence of Service Environments on Service Quality, Social Interaction, and Emotional Commitment -Moderating Effects of OSL and Social Appropriateness- (서비스 환경이 서비스 품질과 사회적 상호작용, 그리고 정서적 몰입에 미치는 영향 -최적자극수준과 사회적 적합성향의 조절효과-)

  • Peng, Peng;Jeong, Yong-Gil
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.390-400
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    • 2012
  • The satisfaction of customers, who are in a servicescape, will be subject to many environmental stimulations. In particularly, the servicescapes of the store and the customer characteristics are important factors that affecting the emotional commitment of consumers. In this study, the servicescape that consumers evaluated can be divided into physical and social factors. Furthermore, how these factors can affect the emotional commitment through perceived service quality and social interaction will be studied as well. In addition, the moderating effects of the individual characteristics at the perception of servicescape, such as optimum stimulation level and social appropriateness will be studied together. The results show that the physical factor of servicescape is one of the most important elements that affect "emotional commitment" and under this process; the perceived service quality is performed as a parameter. Besides, the social factor of servicescape, such as the other customer and companion affect can also affect emotional commitment through social interaction. On the other hand, through the analysis of optimum stimulation level and social appropriateness, we found that the higher the social appropriateness, the greater the effect of servicescape. Overall, in order to enhance the customer's emotional commitment, we must build high quality servicescape, meanwhile; the management of other customers and the companion are needed at the same time.

Factors Influencing Cooperation between Nurses and Social Workers (간호사와 사회복지사의 상호 협력에 영향을 미치는 요인)

  • Kim, Hee-Jeong;Bae, Jin-Hee;Park, Sun-Young
    • Journal of Korean Public Health Nursing
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    • v.25 no.2
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    • pp.209-220
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    • 2011
  • Purpose: The study investigated the level of mutual cooperation among those engaged in public and private nursing and social welfare to understand contributing factors. Method: The subjects were 289 nurses and 279 social workers. The level of mutual cooperation between nurses and social workers was evaluated. taking into account related personal factors and organizational environmental factors. Results: The level of mutual cooperation between nursing and social welfare organizations showed the following sequence, in decreasing order; public nursing, public social welfare, private nursing and private social welfare personnel. The factors affecting nurses' cooperation with social welfare personnel were expected duties, understanding of social workers' service, service autonomy, service appropriateness, and the training environment of the organization. Factors influencing the level of cooperation of social workers with nurses included understanding of nursing service, understanding of the efficiency gained by cooperation, service appropriateness and the training environment of the organization. Conclusion: The development of training programs to increase the level of cooperation between the nursing and social welfare fields is strongly recommended.

Analysis of Reliability by Factors in Developing Tools to Measure Social Support and Stressors in Organizational Culture of Radiological Technologists (방사선사의 사회적 지원과 조직문화의 스트레스 측정도구 개발을 위한 요인별 신뢰도 분석)

  • Lim, Cheong-Hwan;Jung, Hong-Ryang;Lee, Man-Koo
    • Korea Journal of Hospital Management
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    • v.11 no.3
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    • pp.42-55
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    • 2006
  • The present study is designed to develop surveying tools to measure stressors of and social supports for Radiological Technologists which may play a role to alleviate their stresses caused from their job environments. For this purpose, an analysis of reliability by factors of personal stressors was conducted on 890 radiologists who are working at 44 general hospitals in 16 cities and provinces across the country. The results of the analysis may be summed up as follows: Six factors in 2 concerned fields turned out to be major tools for use as items of questionnaires to measure social supports for and organizational culture of Radiological Technologists. The factors determined to be applicable for survey with reliability coefficient of more than 0.7 measured by factors for internal coherence included social supports on the job(0.90), off-the-job social supports(0.81), job satisfaction(0.80), devotion for job by length of service(0.81) and emotional devotion for job(0.80), all deemed to be appropriate as survey items. In the verifying process of the results, it was found that normative devotion for job(0.61) showed lower reliability as its statistical coefficient was analyzed to be less than 0.7. It seemed, therefore, necessary to reconstruct items or re-select such ones only that can maintain internal coherence in order to analyze appropriateness of related measuring tools, or to develop new measuring tools. Although the outcomes of this study can be used to verify reliability and appropriateness of concerned concepts to assess stresses caused during the job performance of Radiological Technologists, it may be improper to adopt them to measure all types of social supports and stresses that occur generally under the job environment. It is desired, however, to compare and analyze the findings of the present study with others and to utilize them as basic data for further development of tools that can maintain internal coherence in terms of reliability and appropriateness in spite of changing social environments.

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Affecting variables on brand preference and performance of domestic and imported cosmetics brands (국내 및 해외 유명 화장품 브랜드의 선호도와 성과에 미치는 영향요인)

  • Park, Hye-Sun
    • Korean Journal of Human Ecology
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    • v.18 no.2
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    • pp.523-534
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    • 2009
  • The purposes of this study were to identify brand equity factors influencing on brand preference and to investigate the effects of preference, price acceptability, distribution proximity, and appropriateness on brand performance of domestic and imported cosmetics brands. A total of 300 women aged between 20 and 49 years were surveyed on two domestic brands and two imported brands that were well-known to consumers during the month of September, 2006, in Seoul, Daejeon, Gyeonggi-do, and Chungcheong-do. The data were analyzed with factorial analysis, multiple regression analysis, ANOVA, Cronbach's ${\alpha}$, etc., using the SPSS 12.0. The result of the study included: 1) Four factors of brand equity were identified: brand image, social reputation, quality, and brand awareness. 2) Brand image, quality, appropriateness, and brand performance of the domestic brands were higher than those of the imported brands. But brand awareness of the imported brands was higher than that of the domestic brands. 3) Brand preference of the domestic brands was affected by social reputation, quality, brand image, and brand awareness in order of significance. And brand performance of the domestic brands was affected by brand preference, appropriateness, price acceptability and distribution proximity in order of significance. 4) Brand preference of the imported brands was affected by brand image, social reputation, brand awareness, and quality in order of significance. And brand performance of the imported brands was affected by appropriateness, price acceptability, brand preference, and distribution proximity in order of significance.

Effects of social distance and mood on moral judgment - focusing on moral dilemmas (사회적 거리와 정서가 도덕 판단에 미치는 영향)

  • Hyun, Ju-Ha;Eom, Ki-Min;Han, Kwang-Hee
    • Science of Emotion and Sensibility
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    • v.12 no.4
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    • pp.411-424
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    • 2009
  • Morality is one of the references when people judge the world. In two studies we addressed the impact of social distance and mood on moral judgment. Participants judged the people who kill one person to save the many by moral and action appropriateness. In study 1 Social distance was induced in best friends and strangers condition. We hypothesized that judgments rely on deontology depends on social distance. Study 1 showed that same actions in moral dilemmas are judged more severely when the people are more socially distant(strangers). But this effect of social distant was found only judgment of moral appropriateness. Study 2 examined how mood can affect moral judgment. There have been many work investigated the role of mood in determining the kind of cognitive processing. Results from study 2 showed participants in positive mood condition are judged more severely. This difference between positive and negative mood was found only judgment of action appropriateness in contrast with study 1. These results suggested that moral judgment can be affected by social distance and mood. We also found that these factors have selected impact on moral and action appropriateness.

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A Closeness Centrality Analysis Algorithm for Workflow-supported Social Networks (워크플로우 소셜 네트워크 근접중심성 분석 알고리즘)

  • Park, Sungjoo;Kim, Kwanghoon Pio
    • Journal of Internet Computing and Services
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    • v.14 no.5
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    • pp.77-85
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    • 2013
  • This paper proposes a closeness centrality analysis algorithm for workflow-supported social networks that represent the collaborative relationships among the performers who are involved in a specific workflow model. The proposed algorithm uses the social network analysis techniques, particularly closeness centrality equations, to analyze the closeness centrality of the workflow-supported social network. Additionally, through an example we try to verify the accuracy and appropriateness of the proposed algorithm.

The Effect of Perceiver's Attitude on Male Impressions. (관찰자의 의복태도가 의복착용자의 인상에 미치는 영향)

  • 남미우;강혜원
    • Journal of the Korean Society of Clothing and Textiles
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    • v.20 no.2
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    • pp.241-256
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    • 1996
  • The purposee of this study was to identify the effect of perceiver's clothing attitude on male impressions created by the clothing cues and contexts. In addition, the effect of perceiver's evaluations of clothing appropriateness on male impressions. The subjects consisted of 256 male undergraduate students and 256 middle aged men. The experimental materials developed for this study were a set of stimuli and response scales. The stimuli were 8 color Photographs of drawings of a male figure in clothing which were minipulated in two levels, each of three clothing cues including type, style and color. The experimental design was full factorial design of 2(contexts$\times$clothing types$\times$clothing style$\times$clothing color). Each of the 16 sub-samples includes 16 subjects from the two perceiver group. Questionnaires used to measure perceivers responses to the stimuli were 7-point semantic differential scales composed of 37 bipolar adjectives representing personal traits. Four aspects of clothing attitude(fashion interest, status symbols consiousness, clothing conformity, practicality & comfort)were used to classify subjects into groups of 20 five-point likers type questionnaires adapted from the previous research. Clothing appropriateness were developed 5 point likest scales for evaluation of a stimulus person in each context. The data was processed by factor analysis, ANOVA, multiple classification analysis, Duncan's multiple range test, cluster analysis, MANOVA and pearson's product moment correlations. The major findings drawn from this study were as follows: 1. Perceiver's clothing attitude influenced impression formed by the social contexts and clothing crises. In three groups classified by their clothing attitude, the status symbol-oriented group was most affected by the social contexts and clothing cues. 2. Perceiver's evaluation of clothing appropriateness was related with impressions by a stimulus person. In summary the effect of contexts and clothing cues on impression formation varied according to perceiver's clothing attitude and clothing approopiateness.

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An Analysis on Appropriateness of Environmental Education Materials (환경교육 교재의 적합성 분석)

  • Yang, Jae-Sik;Nam, Sang-Joon
    • Hwankyungkyoyuk
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    • v.16 no.2
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    • pp.65-73
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    • 2003
  • This study has an aim to construct a reference frame to analyze the appropriateness of environmental education(EE) materials of elementary schools, and to search the basic direction of the scheme for analysis. In addition, this study has an aim to induce what the results of this analysis suggests for the development and reconstruction of EE materials. It was analyzed how truly EE materials reflected contents selected as an analysis scheme, after grasping practical use and features of textbooks, audio-visual materials, and a web-site that are typical materials in EE of elementary schools. The results in textbook analysis were that there were a human-centered environmentalism in the EE unit ("Environmentally Sound National Development", 5th Grade) of Social Studies. The result in analysis of audio-visual materials "Environmental Warrior, Zentaforce" of EBS, were that there are unhealthy environmentalism in that material. In other words, technology itself is considered as a almighty means to solve environmental problems. Finally, the result in web-site analysis were that the "Environmental Class" of Ministry of Environment did not have sound environmentalism. The above result of study shows us that the most important thing in developing and using the environmental education materials is to have sound environmental values and EE perspective, to evaluate EE material with various point of view, to judge its result, and to use it.

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A Study of Estimation of Social-Economic Impacts Caused by Development of A Golf Course in Rural Area (골프장개발이 농촌지역에 미치는 사회경제적 영향에 대한 예측연구 - 거창군 신원면 감악산 골프장개발 모델을 대상으로 -)

  • Joo, Woo-Il
    • Journal of the Korean Institute of Rural Architecture
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    • v.8 no.2
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    • pp.19-26
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    • 2006
  • This study is purposed to a ripple effects of development of a golf course in rural area analyzed to site suitability, social impact of public opinions, and economical impact. And for study, it is setting up development model of gamaksan golf course in geochang-gun will be constructed. It is carried out those as follows;(1) it is, first of all, examined site suitability considering act and site factors, opinion of residence's, and development planning of geochang-gun;(2) it is, secondly, suggested to analyzed social-economic impacts in rual area;(3) it is, finally, established an alternative proposal for development of a golf course considering it's merits and faults. The result of study, A appropriateness of development planning in golf course is focused to 'regional planning integrated', 'educational program for It's', and 'development council committee' considering harmony of a specialist, residents, government employee, businessman for a identity of interests.

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