• Journal of Korean Society for Quality Management
• /
• v.36 no.1
• /
• pp.62-71
• /
• 2008

Since the Six Sigma strategy was first introduced to Motorola in 1987, it has been taken as an important business strategy to strengthen the competitiveness of leading companies in the global competitive environment. To keep growing and thriving, modern companies need to develop new businesses and find new applications while keeping existing ones on track. This situation necessitates a more effective way of discovering an optimal scenario in a business. In this paper, we propose a Business for Six Sigma (BFSS) road-map to create new businesses. BFSS consists of five macro phases: define, identify, analyze, evaluate, and implement. We also provide an example of F electronics, a Korean electronics component manufacturer, which actually applied the BFSS road-map to analyze marketability, technological plausibility and economic potential/success in connection with its new product development.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.7 no.2
• /
• pp.101-106
• /
• 2006

The optimum design of turbine blade at minimized fatigue life can be derived by the statistical fatigue analysis in this study, The optimum value of positions in the axes of X and Y at turbine blade can be found by design of experiments on the condition that the value of fillet radius is fixed to minimize the fatigue life. The degree of uncertainty about process at the factors in the axes of X and Y can be calculated by six sigma analysis. The optimum value of fillet radius is determined by utilizing the robust design at uncertain condition. It is concluded that maximum von Mises stress can decreased by 20% and the fatigue life can be double.

• Journal of the Korea Safety Management & Science
• /
• v.14 no.4
• /
• pp.281-289
• /
• 2012

Recently, creative innovation has become a major topic in management innovation and due to this, various researches on its need and methodologies are being performed. According to previous studies on ambidexterity, explorative innovation is closer to divergent and right-sided brain, while exploitative innovation is closer to convergent and left-sided brain. Five attributes of the questionnaires were developed based on right-sided and left-sided brain theory. Also, 25 problem solving tools were selected according to previous studies. QC 7 Tools and new QC 7 Tools were frequently used in Six Sigma projects. Other 11 problem solving tools were selected with consideration on its usage frequency. Survey questionnaires were distributed to 25 Six Sigma consultants and 22 were retrieved for this study's use. As a result, 14 tools were identified to hold exploitative attribute while 11 tools were identified to hold explorative attributes.

• Journal of Korean Society for Quality Management
• /
• v.38 no.3
• /
• pp.340-353
• /
• 2010

Properly designed and well-executed services enable e-commerce companies to capture the unique needs and preferences of customers, help them build customer loyalty, and thereby, strengthen their competitiveness in the marketplace. An object of this study is the new open-market company and it has only 3 percent of the market share. Therefore, it is needed to raise the market share by improving the service qualities. This article presents a six sigma project for service quality improvement in the open-market company. This study was carried out based on five steps of DMAIC which is six sigma technique. First, a defect rate was defined as unsatisfaction rate. In addition, 50-people data was analyzed and it was shown that the defect level was 2.5 sigma level. In this study, in order to raise the sigma level, novel eight action items were determined based on SIPOC, FDPM, cause and effect diagram, matrix chart, Pareto chart and statistical analysis.

• Journal of Korean Society for Quality Management
• /
• v.44 no.3
• /
• pp.639-648
• /
• 2016

Purpose: Existing precedent studies include success factors of individual management innovation activities constantly. However, those studies have limitations about the common key success factors of individual management innovation activities. Methods: For this study, we investigate the key success factors using literature research of the most typical management innovation activities adopted and implemented by many companies in Korea, such as 6sigma, TQM, Lean 6sigma, ERP, TPM, BPR, Project Management, System Engineering. Factors emerging repeatedly was combined into common factors and inherent factors that are necessary for the success of individual management innovation activities are designated to essential factors. Results: 'Essential factors for Six Sigma' consist of 5 items. Black belt operating system, personnel management system linkage, the correct management of the data, perform improvement projects associated with financial performance financial result, linked to financial performance improvement project, project progress management. 'Essential factors of TQM' are arranged 4 items. Quality team's independence and role, goal-setting, Quality Information System, corporate's philosophy of quality first. 'Essential factors of Lean Six Sigma' are the selection of value stream which is based on the customer needs and the value creation and identify the project based on the selected value in the company. 'Essential factors of ERP' are investigated 6 items. Ongoing system maintenance and upgrades, the measurement and support of user satisfaction, the operating systems and the policies for the maintenance, IT infrastructure, change adaption condition monitoring, focusing on improving business performance. 'Essential factors for TPM' are arranged 4 items. Motivated and energetic Bottom-Up, CEO's recognition of the importance facility management, long-term perspective of necessity and ongoing patience. 'Essential factors for BPR' are the pursuit of change process and the staff's sense of crisis management. 'Essential factors for Project Management' are the strategy that reduce the risk management skills through risk management and the understanding and organized management for the project participant's needs. 'Essential factors for System Engineering' consist of 2 items. The first is the design for the best balanced system with pre-analysis about the compromise the cost, schedule and the performance. The second is the analysis of large problem into small problems which can solved. We have found the solution considering components of the interface through the systematic perspective. Conclusion: Common factors and essential factors presented in this study will properly help to introduce the individual management innovation activities for the each business sector and implement management innovation. After this study, new literature research that reflect new studies should accomplish steadily.

• Journal of Korean Institute of Industrial Engineers
• /
• v.32 no.4
• /
• pp.358-368
• /
• 2006

The significance of intellectual property in the knowledge-based society has been increasing and as a result, the patent customer's demand for a top quality patent administration service has increased as well. Therefore, Korean Intellectual Property Office(KIPO) adopted 6 sigma as a tool for KIPO's innovation to improve the quality of patent administration and enhance customer satisfaction. KIPO's steadfast promotion of 6 sigma resulted in many successful outcomes such as improvement of policy and service process from customer's point view, streamlining the administrative procedures, increased work efficiency, capability enhancement of core personnel, and so on. Since 6 sigma has proved itself to be equipped with features suitable for innovation in public sector, it can be used as an extensible innovation tool to meet the challenges in rapidly changing administration environment and to achieve a competitive edge.

• Journal of Korean Society for Quality Management
• /
• v.40 no.2
• /
• pp.166-175
• /
• 2012

Enterprises are continuously trying management innovation activities for survival. Among representative management innovation activities in domestic manufacture enterprise, which are TPS, 6 sigma, Lean 6 sigma etc. Many enterprises through these reform activity have gotten good result. However, these techniques have merits and demerits according to circumstance of enterprise. Specially, there are a lot of difficulties in medium and small size enterprises. In this research, We introduce Lean-SMAIS Method for medium and small size enterprises that is consists of the merit of lean 6 sigma and software(which is called ProEye). We prove Lean-SMAIS method is useful by applying medium and small size enterprise A company.

• Journal of the Korean Society of Manufacturing Process Engineers
• /
• v.16 no.6
• /
• pp.117-124
• /
• 2017

In this study, we investigated the optimization of process conditions by using the Six Sigma process, design of experiment (DOE) method and response surface method (RSM) to resolve dimensional deviation and appearance problems arising from the shortened process time of the mobile phone rear cover. The analysis of the trivial many was performed by 2-sample T-test and cooling time, and mold temperature and packing pressure were selected as the vital fews affecting the overall width of the product. The optimal conditions of the process were then studied using the DOE and the RSM. We analyzed the improvement effects by applying the selected optimal conditions to the production process and the results showed that the difference between the mean value and target value of the overall width stood at 0.01 mm, an improvement of 88.89% compared to current process that fell within the range of standard dimension. The short-term process capability stood at $4.77{\sigma}$, which implied an excellent technology level despite a decrease by $0.22{\sigma}$ compared to the current process. The difference in process capability decreased by $2.44{\sigma}$ to $0.41{\sigma}$, showing a significant improvement in management capability. Ultimately, the process time of the product was shortened from 18.3 seconds in the current process to 13.65 seconds, resulting in a 34.07% improvement in production yield.

• Journal of the Korean hospital association
• /
• v.30 no.5 s.273
• /
• pp.100-109
• /
• 2001

• Proceedings of the Korean Society of Health Policy and Administration Conference
• /
• 2005.06a
• /
• pp.83-117
• /
• 2005