• 한국임상약학회지
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• 제27권1호
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• pp.38-43
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• 2017

Objective: Seoul City has implemented the Safe Pharmacy in 2013. This study aimed to ascertain the success factors of the smoking cessation service of the Safe Pharmacy. Methods: The data for the smoking cessation registration cards were obtained from the pharmacies which participated in 2014 Safe Pharmacy. The sample included 289 smokers in 6 districts who participated at least one sessions of smoking cessation service. the service included both behavioral intervention and nicotine replacement therapy. In order to identify the effectiveness of the smoking cessation service, logistic regression analysis was used. The dependent variable was the success of quitting smoking at the 4th week. The independent variables included age, sex, employment, chronic disease, district, smoking amount, registration path, supporters for quitting smoking and number of service sessions. Results: Fifty eight point eight percent of the sample successfully quit smoking at the 4th week. Unemployment, higher smoking amount, and less service sessions were negatively related to the success of quitting smoking. There were differences in the success rate across districts. Age, sex, chronic disease, registration path, and anti-smoking supporters were not related to the success rate. Conclusion: Pharmacy can be an effective community resource for smoking cessation. Factors that could increase the effectiveness of smoking cessation service of the Safe Pharmacy and possible ways to enhance the participation of pharmacies in smoking cessation services were also discussed.

• 한국시스템다이내믹스연구
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• 제13권2호
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• pp.73-91
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• 2012

This study aims to comprehensively understand the dynamics between the factors related to service quality, satisfaction and reuse intention. The contents of the study are as follows. First, it draws the limitations of the existing studies by reviewing the literature related to the relationships between service quality, satisfaction and reuse intention. Second, it highlights the characteristics of System Dynamics as a means of overcoming their shortcomings as well as examining the dynamic mechanism of the relevant factors. Third, it explores the feedback loops of the relevant key variables and the feedback structure of the system. Lastly, it concludes with the suggestions and implications of the key research findings. This study is expected to emphasize the importance of the feedback mechanism operating around the service quality, satisfaction, and reuse intention. Further, the causal loop diagram developed can be a basic material for the diverse levels of governments as well as service providers to refer to for improving the service quality of Community Social Service Investment Program.

• 한국사회정책
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• 제25권1호
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• pp.125-159
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• 2018

본 연구는 중고령 장애인의 장기요양서비스 이용의향 영향요인을 찾아내고, 각 연령집단의 특성과 영향요인을 규명하는데 목적이 있다. 중고령 장애인을 연령집단으로 구분하여 50-64세 장애인집단과 65세 이상 장애인집단 대상으로 확률효과 패널 로짓 종단분석을 실시하였다. 분석결과, 50-64세 장애인집단과 65세 이상 장애인집단별로 각각 영향요인에 차이가 있는 것으로 나타났다. 요인별로 살펴보면, 소인성 요인에서 연령, 거주지역, 교육수준, 배우자유무가 각 집단의 장기요양서비스 이용의향에 유의한 영향을 주는 것으로 나타났다. 자원요인에서 노인장기요양보험 제도인지여부, 저축유무, 근로소득유무, 주택소유여부가 각 집단의 장기요양서비스 이용의향에 유의한 영향을 주는 것으로 나타났다. 욕구요인에서 만성질환유무, 심리적 건강상태, IADL이 각 집단의 장기요양서비스 이용의향에 유의한 영향을 주는 것으로 나타났다. 이러한 연구결과를 바탕으로 중고령 장애인을 위한 장기요양서비스 제도개선에 대한 학술적, 정책적 함의를 제시하였다.

• 한국조리학회지
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• 제23권4호
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• pp.203-215
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• 2017

The purpose of this study is to investigate the effect of educational service quality on educational satisfaction and job usability. The results of the analysis are as follows. First, based on the theoretical background, factor analysis and reliability analysis were conducted. Five factors of tangibility, responsibility, reactivity, assurance, and empathy were found in the educational service quality. In addition, it was confirmed that there was no problem as a single factor in educational satisfaction and job availability, and these factors showed high reliability and validity. Second, in the relationship between educational service quality and educational satisfaction, all five factors which education service quality factors were found to affect educational satisfaction. The higher the factor of educational service quality, the students will be able to increase their satisfaction with education, which was a degree of satisfaction with the education of contract department. Third, in the effects of educational service quality factors on job availability, tangibility, responsibility, reactivity, and assurance have no effect and empathy affects job availability. In this study, although the factors of education service quality is high except empathy, it is not possible to increase the job availability that leads to successful business results. Fourth, job availability affects educational satisfaction. Therefore, the higher the level of job availability, educational satisfaction will also increase. The following are implications of this study. First, high-quality lectures, hands-on training, and educational programs are needed and values that students pursue must continuously increase. Second, there is a need for measures to improve job availability such as the formation of curriculum related to jobs and the demand for the training courses of restaurants.

• Journal of Preventive Medicine and Public Health
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• 제30권2호
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• pp.413-427
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• 1997

This research is based on the Consumption Values Theory proposed by Sheth(1991). The purpose of this research is finding the factors related to the process of hospital choice. The expectation of six hospital outpatients 600 was analyzed by six consumption values categories: functional value, social value, emotional value, rarity value, condition value, health related values. The main results of this research is as following; 1. In the result of factor analysis 22 consumption value factors which affect the hospital preference were extracted; kindness/clearness, service speed, comfort of space, technical competence in functional values, high income/active social life, low income/blue collar unmarried/man, middle aged/big family, woman/married, introvert in social values, high-class, comfort, reliability in emotional value, newness, classiness in rarity value, social relationship, close to residence, social reputation in conditional values, priority on health, health behavior, active sense of value on health in health related values. 2. The difference of consumption values among hospital types were analyzed. The critical factors in reference for corporate hospitals newly established were kindness/clearness, service speed, convenience, classiness, comfort, and newness. University hospitals were preferred by the factors of reliability, and social reputation. In general hospital, convenience and close to residence were critical factor. 3. In logistic regression, age, marital status, education level and income as socio-demographic variables were significantly related to general hospital choice. Also service speed and close to residence were positively and high income/active social life and high class value were negatively related to general hospital choice. On university hospital choice, age and marital status, education show posive relationship whereas income showing negative relationship. Kindness/clearness, service speed, comfort of space, unmarried/man, comfortable feeling, newness and close to residence showed negative relationship with university hospital selection whereas technical competence, reliability in emotional value, classiness in rarity value, social relationship in functional values showed positive relationship. Lastly kindness/clearness, comfort of space, high income/active social life, unmarried/man, high-class, comfort and newness were positively related to corporate hospitals newly established choice in contrast to negative relationship in reliability in emotional value and classiness. In summary, we found that hospital user also choose to hospital in base of various consumption value. Further studies to investigate the hospital consumer behavior will be needed.

• 디지털산업정보학회논문지
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• 제6권4호
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• pp.279-295
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• 2010

Technology development has reshaped not only the business environment but also financial service. The purpose of this study is to investigate the factors affecting customer's attitude and usage of Internet banking. Based on prior studies, this study identifies usefulness, ease of use, innovativeness, social influence, quality, cost as affecting factors of customer's attitude and usage of Internet banking. This study intends to do a comparison analysis the relationship between customer's attitude and usage of Internet banking by classifying Internet banking service into inquiry, transfer, and other service. Result shows that usefulness, quality, and cost are significantly related to the customer's attitude toward Internet banking service, but ease of use, innovativeness, and social influence are not. Even though customer's attitude was found to be significantly related to the use of Internet banking, the degree of it was different by service types inquiry, transfer, and other service in a row. It implicates that usage of Internet banking still centered on inquiry service.

• 디지털산업정보학회논문지
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• 제10권1호
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• pp.169-179
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• 2014

Customer loyalty in on-line context could be determined not only by voluntary factors but also by involuntary factors. Even though customer doesn't satisfy with certain technology and service, customer loyalty could be fostered by involuntary factors such as network effect, bonds, and switching cost. The purpose of this study is to investigate the determinants of customer loyalty on SNS in terms of voluntary and in voluntary factors. Based on prior studies on satisfaction and customer loyalty, usability and familiarity were identified as voluntary factors and network effect, bonds, and switching cost were identified as involuntary factors. Through the empirical study of 199 survey of SNS users, voluntary factors are found to be significantly related to the satisfaction and customer loyalty. Among involuntary factors, bonds are not found to be significantly related to customer loyalty.

• 디지털융복합연구
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• 제11권5호
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• pp.429-436
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• 2013

상황인지 환경의 유헬스 서비스는 환자가 실생활에 접촉할 수 있는 여러 상황에 대해 컴퓨터가 인지하여 건강 서비스를 제공하는 것이다. 상황인지 환경의 서비스를 추천하기 위해서는 상황 데이터의 정의와 서비스 추천 요인과 관련이 있는지를 식별해야 한다. 본 논문에서는 상황인지 환경의 유헬스 서비스를 제공하기 위해 상황 데이터에 대한 추천 요인들을 다변량 분석기법을 이용하여 식별하며, 의사결정 트리 및 연관성 규칙 기반의 의사결정 모델을 생성한다. 추천 요인의 식별을 통해서 건강 서비스 제공에 유의한 상황 데이터를 판별할 수 있다. 또한 선호도 의사결정 모델을 통해 환자의 상황 데이터에 따라 선호 요인을 알 수 있다.

• 한방비만학회지
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• 제18권2호
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• pp.115-127
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• 2018

Objectives: People often fail to reduce or maintain their weight despite trying to lose weight. The purpose of this study was to review previously published study results of the predictive factors associated with weight loss in obesity treatment. Methods: Authors searched for the articles related to weight loss, published from 2007 to 2017 found on PubMed, Scopus, Research Information Sharing Service (RISS), and Koreanstudies Information Service System (KISS). A total of 43 articles were finally selected. From the study results, unchangeable and changeable predictors were extracted, and these predictors were examined according to detailed categories. Results: Predictors of weight loss in obesity treatment included genetic and physiological factors, demographic factors, history of treatment on obesity related factors, behavioral factors, psychological factors and treatment process related factors. The main factors of weight loss were unchangeable predictors such as high initial degree of obesity and younger age, and changeable predictors such as dietary restraint, regular exercise, self-efficacy, initial weight loss and attendance. Especially dietary restraint, regular exercise, successful initial weight loss and high attendance were considered to be dominant factors for weight loss treatments. Conclusions: Our review results suggest that unchangeable and changeable predictors of weight loss should be carefully examined during treatments of obesity.

• 아동학회지
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• 제34권6호
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• pp.159-175
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• 2013

The purpose of this study was to explore how the number of network organizations, network continuity and service continuity of community child centers were affected by the charge factors, organizational factors and environmental factors of community child centers. To better understand this, we researched 107 community child centers in Chonbuk Province. The key results are as follows. The interpersonal connections of the charge factors had a strong effect on the number of network organizations, but organizational factors and environmental factors appeared to have no effect on the number of network organizations. The operational type(religious group), organizational support level of the organizational factors and public-private cooperation, regular consultative group operation(no) of the environmental factors appeared to have an effect on the level of network continuity. The region(local), regular consultative group operation(yes) and public-private cooperation of the environmental factors appeared to have an effect on the level of service continuity. It was hoped that the results would enable us to explore how factors related to a network had an effect on the service continuity, the number of network organizations and clients referral network continuity, and they appeared to have an effect on the service continuity.