• 품질경영학회지
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• 제17권2호
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• pp.142-148
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• 1989

In order to determine the level of service which minimizes the total of expected cost of service and the expected cost of waiting for that service, the important considerations are to evaluate the distance traveled to and from a service facility (D) and the expected number of mechanics in queueing system (L). The travel-time models are very useful when the servers must travel to the customer from the service facility. Thus, in this paper we studied on the determination of the optimal service level by the travel-time models. In order to decide the optimal service level, (D) has been introduced as a uniform distribution and (L) has been introduced as M/M/S model of queueing theory.

• 보건행정학회지
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• 제13권4호
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• pp.84-98
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• 2003

This research objective is to determine the optimal price break points for n­block tariff, because comparing non­linear pricing with uniform pricing on the basis of profit, n­block tariff outperforms two­part tariff, all unit discount price schedule, and uniform pricing. Although the merits of non­linear pricing are well documented, the attempt to practice the non-linear pricing in medical service sector has been relatively rare. The determination of the parameters under n­block tariff is the interesting decision making agenda for marketers. Under n­block tariff, the marketers should decide the optimal price break points and the optimal marginal price for each price zone. The results can be summarized as follows: The researchers found that mixture model can be the feasible methodology for determining the optimal number of n­block tariff and identifying the optimal segmentation criteria. We demonstrate the feasibility and the superiority of the mixture model by applying it to the database of medical examination. The results appear that the number of patients per month can be the optimal segmentation variable. And 6­block tariff is the optimal price break for this medical service.

• International Journal of Quality Innovation
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• 제10권2호
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• pp.97-108
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• 2009

This paper is to develop a quality measure to evaluate the quality level of child care service in the regional level. By utilizing the biannual intensive child care statistical reports, ten variables are integrated and summarized as a quality measure for child care service in regional level by employing Principal Component Analysis (PCA). Conclusively, it is possible to get a comprehensive measure and the measure obtained from data between 2003 and 2008 illustrates the difference in child care service quality among regions over years. With the measure developed by this research, each region can also get very good insight into what kinds of factors of child care service should be paid more attention to in order to improve the quality of its child care service. Moreover, the measure obtained in this paper is proven reliable and robust in that it reflects the quality of child care service in each region and gives us statistically uniform quality scores with a different data set.

• 제어로봇시스템학회:학술대회논문집
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• 제어로봇시스템학회 1989년도 한국자동제어학술회의논문집; Seoul, Korea; 27-28 Oct. 1989
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• pp.524-529
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• 1989

In this paper, an approximate sojourn time distribution is obtained for cyclic service systems. We consider symmetric and limited service systems in which each queue has an infinite capacity. The combined service time is defined which consists of the frame service time and server waiting time that is approximated by two cases of the uniform and exponential distributions. The approximate sojourn time distribution is obtained from the Pollaczek-Khinchine formula where the combined service time is used for the service time in the M/G/I model. And some numerical examples are given to validate the suggested approximate analysis.

• 한국방송∙미디어공학회:학술대회논문집
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• 한국방송공학회 1998년도 Proceedings of International Workshop on Advanced Image Technology
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• pp.73-78
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• 1998

Our platform introduced in this paper is based on DAVIC specifications which define high quality multimedia services with some extensions to provide user friendly and uniform interface to its users. We designed and implemented an integrated service platform for high quality interactive multimedia services, swithed digital broadcasting, and Internet services. The integration in terms of a service provider system, a delivery system, and a service user system is taken into account. Our research results in the development of integrated high quality interactive and digital broadcasting multimedia services with web-based common user interface and its experience will be feedback to the field trial service which will be launched from next year.

• 디지털산업정보학회논문지
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• 제15권3호
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• pp.89-100
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• 2019

Uniform and integrated college desks and chairs have low efficiency of loading for transportation and delivery and low efficiency of storage for warehousing due to their simple uniform physical properties, thus increasing logistics costs for companies and decreasing their competitiveness. In an effort to overcome the limitations of previous studies, this study analyzed the stages of logistics for desks and chairs in college lecture rooms via the transportation route including the factory warehouses and local warehouses and via the delivery route from local warehouses by the region to the orderers including college lecture rooms. The study developed a model for the rationalization of corporate logistics by making a variable folding desk and chair capable of distance adjustment according to height to replace the uniform and integrated college desks and chairs in lecture rooms. A model was developed between the old uniform and integrated college desks and chairs and the new variable folding desks and chairs for three scenarios of cost development including product storage costs, transportation costs from the specialized factory warehouses to the local warehouses by the region, and delivery costs from the local warehouses to college lecture rooms as the orderer. For the generalization of the model, it was applied to each of the 90%, 95%, and 99% service levels.

• Journal of Positioning, Navigation, and Timing
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• 제12권1호
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• pp.43-49
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• 2023

In modern wireless communication systems including beamformers or location-based services (LBS), which employ multiple antenna elements, estimating the number of signals is essential for accurately determining the quality of the communication service. Representative signal number estimation algorithms including the Akaike information criterion (AIC) and minimum description length (MDL) algorithms, which are information theoretical criterion models, determine the number of signals based on a reference value that minimizes each criterion. In general, increasing the number of elements mounted onto the array antenna enhances the performance of estimating the number of signals; however, it increases the computational complexity of the estimation algorithm. In addition, various configurations of array antennas for the increased number of antenna elements should be considered to efficiently utilize them in a limited location. In this paper, we introduce an efficient signal number estimation algorithm based on the beamspace based AIC and MDL techniques that reduce the computational complexity by reducing the dimension of a uniform circular array antenna. Since this algorithm is based on a uniform circular array antenna, it presents the advantages of a circular array antenna. The performance of the proposed signal number estimation algorithm is evaluated through computer simulation examples.

• 한국경영과학회지
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• 제24권2호
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• pp.31-39
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• 1999

A new approximation method for finding the steady-state probabilities of the number of customers present in queueing systems with Poisson arrivals and two servers with different deterministic service times with infinite waiting room capacity is developed. The major assumption made for the approximation is that the residual service times of the servers have mutually independent uniform distributions with densities equal to the reciprocals of the respective service times. The method reflects the heterogeneity of the servers only through the ratio of their service times, irrespective of the actual magnitudes and difference. The transition probability matrix is established and the steady-state probabilities are found for a variety of traffic intensities and ratios of the two service times; also the mean number of customers present in the system and in the queue, and server utilizations are found and tabulated. The method was validated by simulation and turned out to be very sharp.

• Journal of information and communication convergence engineering
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• 제8권3호
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• pp.245-250
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• 2010

To support various bandwidth requirements for many kinds of devices such as PC, notebook, PDA, cellular phone, a transcoding proxy is usually necessary to provide not only adapting multimedia streams to the client by transcoding, but also caching them for later use. Due to huge size of streaming media, we proposed the 3 kinds of segmentation - PT-2, uniform, bitrate-based segmentation. And to reduce the CPU cost of transcoding video, we proposed the DQS service policy. In this paper, we simulate the combined our previous two researches that are bitrate-based segmentation and DQS(Degraded Quality Service) policy. Experimental results show that the combined policy outperforms companion schemes in terms of the byte-hit ratios and delay saving ratios.

• 한국유기농업학회지
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• 제18권3호
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• pp.315-329
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• 2010

This study focused on analysis of the satisfaction level of specialty shops for environment-friendly agricultural products (EFAP). To analyze the satisfaction level of EF AP, a series of household surveys were conducted. Questionnaire was prepared on the basis of the SERVQUAL model and the structural equation modeling was made on the basis of the contents surveyed. The main results of this study are summarized as follows. Firstly, tangibles structured with store clearance, neat uniform, information and others is the factor of service quality satisfaction. Secondly, reliability structured with service practice, problem solving, and service in accurate time is the factor of service quality satisfaction. Thirdly, assurance structured with the reliability of employees, sufficient knowledge of employees, courteous and good manner is the factor of service quality satisfaction. Fourthly, responsiveness structured with prompt service, voluntary help, customer response service and the like is the factor of service quality satisfaction. Fifthly, the sympathy structured in interest for each customer, provision of service in time convenient to use, encountering the customers with genuine feeling are the factors of service quality satisfaction. And sixthly, the service satisfaction factors would influence on the consumer behavior factors.