• 농촌지도와개발
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• 제18권1호
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• pp.153-197
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• 2011

The purpose of this study is to look at the development and status of Danish Agricultural Advisory Service (DAAS) and to find some implications on Korean agricultural and rural extension. Agriculture is main industry contributed to economic growth in Denmark. Main factors of this success would be strong farmers' organizations, commercial co-operatives, farmers' active participation in training and education, and independent advisory service owned and managed by farmers. DAAS has unique developmental history. First service was started by local farmer's organization in 1871. Farmers themselves wanted to start advisory service in order to improve the quality of butter. National center of DAAS was established in 1971 in order to disseminate knowledge to local centers, to develop new activities and computer programs, and to deliver in-service training of local advisors. In 2010, one national center with 550 employees and 32 local centers with 2,900 employes are serving for 48,000 farms. The service covers almost all farmers' needs such as production, finance, tax, buildings, crops, livestock, organic production, environment, legal matter. DAAS Academy tries to offer relevant, just-in-time training activities in order to develop the competences of advisors effectively.

• 한국조리학회지
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• 제13권1호
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• pp.99-111
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• 2007

This study aims at inquiring into the effect of kitchen employees' conflict factors in deluxe hotels on turnover to present a improvement plan. For this, it made a survey of 292 kitchen employees in deluxe hotels from December 1 to 10, 2006. The results were as follows: First, it showed that the service welfare conflict had a positive effect on the compensational turnover, and high compensational turnover was caused by high conflict of welfare or benefits. Second, it showed that the cooking job conflict had a positive effect on the developmental turnover. Third, it showed that the colleague relationship conflict had a positive effect on the developmental turnover. Consequently, each factor of compensational and developmental turnover had significantly positive correlation to the cooking job conflict, service welfare conflict and colleague relationship conflict. Considering the above results, the employees' turnover produced results that are contrary to negative and positive effects traditionally discussed various effects or results on organization.

• 간호행정학회지
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• 제17권2호
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• pp.180-188
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• 2011

Purpose: This study was done to evaluate the operating status of community-based home health center for revitalization of the centers. Method: In this study performance data including organization plan and service utilization plan were evaluated according process theory. Target of evaluation was the community-based home health care center. Results: The vulnerable part of the organization was the information system and financial resources. The home health center introduced PDA (Personal Digital Assistants) in 2005, however home health care nurses did not make full use of it. This service received full support from Seoul city and local government and there were no other sources of income. The vulnerable part of service utilization was service expansion and standardization due to vulnerability of organizational aspects. Conclusions: The home health care center provides high quality services to underprivileged people. In the future, these services should be provided with equity for continuous health care for this population.

• 대한설비공학회:학술대회논문집
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• 대한설비공학회 2006년도 하계학술발표대회 논문집
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• pp.820-825
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• 2006

It is necessary to correspond to building users' claims rapidly as much as possible in order to satisfy user's need, because the final tarket of building maintenance service is user of building. This paper investigates the time taken for receiving users' claims and the time taken for the service organization to respond to the claims in the office building; types of claims and service responses are analysed, through which the response characteristics of the maintenance management organization are evaluated with respect to users' claims. Throughout extensive simulation analysis, important performance measures such as mean time to repair and utilization of maintenance personnels have been investigated.

• 한국사회복지학
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• 제61권1호
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• pp.239-262
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• 2009

본 연구는 고용관련 조직간 연계 활성화에 필요한 정책적 실천적 지침을 마련하기 위한 것이다. 이를 위해 전국 38개 고용지원센터 상담직원의 조직연계 상황을 실증분석 하였고, 이러한 조직연계에 대한 조직요인, 관리자요인, 개인요인의 영향을 위계적 회귀분석 방법으로 분석하였다. 분석결과를 통해서 고용관련조직과 연계를 강화하고 특히 지역에 따라 차이를 보이는 민간조직들과의 연계 활성화를 위해서는 구조적 혁신과 더불어 담당자들의 전문능력 향상, 자기 업무에 대한 이해를 높이기 위한 조치들이 필요함을 알 수 있다.

• 한국정보통신학회논문지
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• 제20권3호
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• pp.543-548
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• 2016

공인인증서는 본인 확인을 위한 중요한 수단으로 금융거래, 전자정부, 전자상거래 등 주요 경제활동에서 사용되고 있다. 그러나 공인인증서의 부정 발급 및 해킹 등으로 피해 사례가 증가하고 있으나, 사용자는 자신의 공인인증서가 언제, 어디서 사용되었는지 확인하기가 어려운 현실이다. 따라서 제안하는 시스템은 OCSP 서비스 과정에서 공인인증서를 이용하는 기관에 대한 기관코드를 사전에 부여하고, 이용기관에서 공인인증기관에 인증서 검증 요청 시 기관코드를 OCSP Request의 Extensions 부분에 삽입하여 메시지를 전송하며, OCSP 서버는 기관코드를 추출하여 요청기관을 확인하고 해당 결과를 데이터베이스의 이력관리 테이블에 기록하게 된다. 본 논문에서는 인증서 검증 서비스인 OCSP를 사용하여 사용자가 공인인증서 사용이력을 확인할 수 있는 시스템을 제안하고 구현하여 금융사고 등을 방지하고 대처할 수 있도록 한다.

• 간호행정학회지
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• 제11권1호
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• pp.59-66
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• 2005

Purpose: The purpose of this study was to identify the effects images about medical organizations and the quality of service on customer satisfaction of obs and gyn patients. Method: The subjects of this study were selected conveniently 220 women among obstetrics and gynecology outpatients( who visited H- doctor's office of the first medical organ, P- hospital of the second medical organization, Chospital of the third medical organization). The data were collected from August, 20th 2004 using structured questionaires which included modified form of SERVPERF and customer's satisfaction scale by oliver & swan(1989), and modified form of image scale by kang(1997). Results: Image of hospital(45.3%), visiting frequencies(9.3%), service provider (3.9%) and convenient use(1.2%) of the quality of medical service were significant predictors to explain customer's satisfaction. Conclusion: To increase customer's satisfaction of obs and gyn patients, it is required to developed strategies that improve image of hospital and the quality of service to service provider and convenient use of hospital.

• Journal of Radiation Protection and Research
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• 제37권4호
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• pp.173-176
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• 2012

Quality Management is a recent phenomenon. This is applied to products or services, with an objective to deliver high quality, reliable, worthy, enduring, product or service. The process is considered to have four main components: quality planning, quality control, quality assurance and quality improvement. Focusing on quality control and quality assurance leads to achieving quality management or ensures that an organization or product is consistent. In this paper, the applicable international standard for learning services and for the organization for education and training (learning service provider) is discussed and also the procedure to implement the management system.

• 한국콘텐츠학회논문지
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• 제5권5호
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• pp.211-218
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• 2005

호텔기업은 양질의 서비스를 제공하기 위해 종사원의 행위에 보다 많은 관심을 가져야 한다. 호텔의 특성상 서비스품질은 종사원들이 어떻게 서비스를 수행하는 가에 달려있다. 즉 호텔종사원이 서비스 현장에서 신속하게 의사결정을 할 수 있는 시스템이 절실히 요구된다. 그렇게 하기 위해서는 종사원의 임파워먼트가 대단히 중요하다. 따라서 본 연구는 호텔종사원의 임파워먼트와 서비스제공수준의 관계를 분석하고 이들의 관계에서 직무만족과 조직몰입이 매개역할을 하는 가를 파악하려고 하였다. 매개효과의 조건충족에 대한 분석은 Baron 과 Kenny(1986)가 제시한 삼 단계의 매개효과 분석과정을 이용하였다. 235명의 호텔종사원을 대상으로 한 분석결과 설정된 가설은 모두 지지되는 것으로 판명되었다. 분석결과에 따르면, 임파워먼트는 직무만족, 조직몰입, 서비스제공수준에 영향을 미치는 것으로 나타났다. 또한 임파워먼트와 서비스제공수준의 관계에서 직무만족, 조직몰입 각각은 매개의 역할을 하는 것으로 검증되었다.

• 농촌지도와개발
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• 제1권1호
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• pp.11-13
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• 1994

This study surveys recent development in the service in Korea agricultural extension, including organization, human resource, budgeting, major works. The study, then, reviews the direction of new agricultural policy and the problems in extension service to present the optimal reform for the Agricultural Extension Service.