• Journal of the Korea Convergence Society
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• v.8 no.5
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• pp.193-200
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• 2017

This study analyzed the effects that service convergence factors in the public sector have upon corporate performance via the parameter of overall satisfaction, targeting corporations that have received corporate support service under the auspices of regional industry promotion policies. The results of the analysis indicated that corporate support service quality factors pertaining to support processes and outcomes, excluding quality, have significant influence on overall satisfaction, and overall satisfaction also affects corporate performance. Thus, the study is significant in that it provides a sound basis for judging which aspects of corporate support convergence service quality need to be supplemented in order to improve overall satisfaction and corporate performance.

• Journal of Information Science Theory and Practice
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• v.10 no.spc
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• pp.1-11
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• 2022

As data-based research activities and outcomes increase and ontact or non-face-to-face activities become common, the demand for easy utilization of resources, tools, functions, and easily accessible information required for research in the R&D sector has increased accordingly. With the rapid increase in the demand for collaborative research based on online platforms, research support institutions strive to provide venues for research activities that merge various information and functions. ScienceON, an integrated science & technology (S&T) knowledge infrastructure service developed and operated by the Korea Institute of S&T Information (KISTI), supports open collaboration by connecting and merging all the information, functions, and infrastructure required for research activities. This paper describes the online research activity support tool provided by ScienceON and the remarkable results achieved through this activity. Specifically, the excellent creation of the following flow of meta-material research activities in the ontact space is elucidated. First, the papers required for a meta-material analysis are retrieved, virtual simulation is conducted with the experimental data extracted from the papers, and research data are accumulated. ScienceON's tools for supporting ontact research activity will play a role as an important service in the era of digital transformation and open science.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2008.05a
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• pp.647-650
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• 2008

네트워크 환경이 컨버젼스(convergence)되면서 하나의 단말에서 제공하는 서비스 역시 다양화되고 있다. 개인용 휴대 단말들도 기존에 개별 기능만을 주로 다루던 형태에서 다양한 융복합 서비스를 하나의 단말에서 제공하는 형태로 발전하고 있다. 따라서 본 논문에서는 컨버젼스 네트워크 환경에서 제공되는 여러 서비스를 동시에 지원하는 단말을 "복합단말(All-in-one Mobile Device)"이라 정의한다. 복합단말은 기능, 성능, 네트워크 인터페이스 측면에서 다양한 컨버젼스가 제공되고 있는데, 이 중에서 다양한 네트워크 인터페이스의 제공으로 인터페이스간 교차로 인해 기존에 존재하지 않았던 새로운 형태의 보안 위협인 Cross-service 공격이 등장하고 있다. 기존 모바일 디바이스와는 달리 복합단말에서의 Cross-service 공격은 사용자에게 과금이나 배터리 소모와 같은 치명적인 문제점을 발생시킨다. 본 논문에서는 Cross-service 공격으로부터 복합단말을 보호하기 위한 탐지 메커니즘 및 보안 요구사항을 제시한다.

• Journal of Broadcast Engineering
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• v.14 no.3
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• pp.332-341
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• 2009

Terrestrial digital multimedia broadcasting(T-DMB) is one of mobile broadcasting services, and the commercial service was started in December 2005 in Korea. The performance targets of T-DMB are providing VCD(video CD) quality video and FM radio quality audio. In recent years, the researches for providing high quality video or audio service on T-DMB environments have been being carried out. To provide high-quality video or audio service, some additional data should be transmitted to the receiver as well as T-DMB video and audio data. Since the data rate for one T-DMB program is low, it is important to transmit the additional data at a low bit rate. In this paper, we propose a packetizing method for efficient transmission of the additional data to provide multichannel audio service on T-DMB environment.

• Annual Conference of KIPS
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• 2020.11a
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• pp.702-704
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• 2020

연구자의 R&D활동은 연구기획에서부터 과제제안, 과제수행 및 실험, 연구자간 공유와 협업, 결과해석, 성과확산 및 성과관리 등에 이르기까지 다양한 영역에서 이루어지고 있다. 그러나 이러한 활동을 지원하는 통합서비스가 존재하지 않아 각각의 서비스를 찾아서 융·복합적으로 활용하기는 쉽지 않다. 본 연구에서는 R&D활동에 필요한 정보와 데이터, 서비스, 고성능 컴퓨팅 인프라를 연계·융합 활용할 수 있는 통합서비스 개발을 위한 방법을 제시한다. 그리고 통합서비스 개발 사례로 ScienceON을 소개한다.

• Journal of Digital Convergence
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• v.10 no.10
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• pp.545-550
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• 2012

The size of global IT convergence market is expected to increase more and more and cloud computing in industrial convergence environment provides the useful solutions to support convergence environment between other industries. It is necessary and important to predict and develop integrated service structures and types of combining cloud computing and other application technologies. Therefore this paper presents technical factors to provide cloud service. In additions, the requirement and technical factors for various convergence service models are introduced and analyzed using use case which is efficient modelling methodology to construct many system. Using the research results, we performed the case study to develop a convergence cloud service. Eventually, this study is expected to use the basic researches to develop the various the multidisplinary cloud service models based on use case to create the new values.

• Journal of Information Technology Services
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• v.12 no.2
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• pp.387-410
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• 2013

Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

• Journal of Distribution Science
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• v.10 no.11
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• pp.89-99
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• 2012

Purpose - Mobile devices, especially mobile terminals capable of telecommunication and wireless connectivity, are leading the advancements in consumer electronics. Digital convergence drives the functions of various devices, such as cellular phones, MP3 players, personal digital assistants, and gaming, into a single device. This trend would continue and applications such as digital audio and video streaming (including personalized content delivery mechanisms) would soon be on a handheld device. As customers want mobile convergence devices, manufacturers are driving new initiatives in the emerging mobile device market. Given the roles played by device design and service content in user satisfaction of a mobile convergence device, this study focuses on identifying and measuring the constructs for the process by which user satisfaction is achieved. This study synthesizes the expectation-disconfirmation paradigm with empirical theories in user satisfaction. Device and service levels are separated, and nine key constructs for user satisfaction of mobile convergence devices are proposed. Insight into this process could help web-based businesses to improve user satisfaction, thus enhancing the effectiveness of e-commerce for sellers and buyers. Research design, data, methodology - This study draws on three users of mobile convergence devices as examples. To test there search model and hypotheses, survey questionnaires were sent to 607 mobile device users. Mobile device users were initially identified from several members, and subjects were randomly drawn. Data from 577 survey responses were finally analyzed. The unit of measurement and analysis in this research study is at a personal level. Results - The measurements for the constructs were developed and tested in a two-phase study. In the first phase, the device and service dimensions were identified, and instruments for measuring them were developed and tested. In the second phase, using the salient dimensions of the device and service as the formulating first-order factors, instruments were developed and empirically tested to measure satisfaction of the device and service. In measuring satisfaction of mobile convergence devices, the critical tasks are to identify the key constructs of such user satisfaction and to develop validated instruments to measure them. Hence, the results of this study have immediate implications for businesses and for research in user satisfaction of mobile convergence devices. Conclusions - This study provides reliable instruments for operationalizing key constructs in the analysis of user satisfaction of mobile convergence devices within the expectation-disconfirmation paradigm. Hence, convergence device makers will be able to examine whether their websites meet their customers' expectations by examining the device aspect of the mobile convergence device customers, and the service aspect expectations and disconfirmation. Moreover, the introduction of expectation and disconfirmation constructs brings the marketing aspect of convergence devices into focus for such retailers, an aspect crucial to the effective design of websites for online businesses. In addition,this study provides the metrics required to initiate future studies on user satisfaction of mobile convergence devices.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.358-373
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• 2007

In this paper, we proposed the next generation mobile convergence service business model creation methodology. In order to establish such a business model creation methodology framework, we first introduce the service model based on our previous research results on next generation mobile convergence services. The service model contains several components such as infrastructures, operations, and provision of services that are indispensible for providing the next generation mobile services. Finally, by adding service and value flows to the developed service model, we propose the next generation mobile services business model creation methodology. To achieve this objective, we first derive necessary components of business model including actors, their relationships, and roles. In addition, we propose service composition methodology for creating new mobile services and its corresponding business models.

• The Journal of Society for e-Business Studies
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• v.18 no.2
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• pp.205-222
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• 2013

One of the recent important issues in IT fields is the convergence. It had been simply focused on functional convergence of technologyies. However the convergence in terms of businesses or services also has been made in recent years. The convergence between broadcasting and telecommunication industries can be possible because the e-transformation of broadcasting industry based on digital technology such as multimedia and multi-channel, can be combined with the high speed telecommunication network. It is giving a birth of various convergence services such as IPTV. IPTV is a kind of new service that is combined with the convergence of network, contents, and device. Nevertheless the controversy about the scope and the value of this new convergence service has constantly been raised; for example, what is the difference between IPTV and Internet TV? or what are the benefits that customers can have? This study measured the expectation level and the cognitive level of users before and after using the service and analyzed the gap between the importance and the satisfaction of the service. From this study, we proposed the priority of each function by analysing Importance-Performance Analysis(IPA) method to suggest required functions of IPTV service based on N-Screen technology. This study will identify the gap of awareness level between service providers and end users for the functions of broadcasting and telecommunications convergence service and suggest a solution enhancing user satisfaction.