• 제목/요약/키워드: Service Contract

검색결과 446건 처리시간 0.04초

미국의 공공공사 설계변경조항 해석동향 연구 (A Study on the Interpretation for Change Order Clause of USA Government Contract)

  • 조영준
    • 한국건축시공학회지
    • /
    • 제9권5호
    • /
    • pp.103-110
    • /
    • 2009
  • 건설사업계약은 매우 다양한 계약으로 구성되어 있다. 그리고 이는 일의 완성을 필요로 하는 도급계약의 일종이다. 따라서 당사자들은 계약의 이행과정중에 항상 많은 분쟁에 봉착하게 된다. 실제로 발주자의 지시에 의한 설계변경으로 인해 많은 분쟁이 발생하고 있다. 이러한 분쟁을 해결하기 위해서는 계약의 해석이 수반되어야 하지만, 우리나라에서는 종국적으로 분쟁을 해결하게 하는 분쟁해결절차가 중재와 소송에 국한되어 있으므로 계약당사자들이 비효율성으로 인해 이를 꺼리게 되는 실정이다. 따라서 우리나라에서는 계약의 해석을 찾아보기는 쉽지 않은 반면, 미국의 경우 발주자별로 분쟁해결절차를 둠으로써 다양한 계약의 해석유형을 찾아볼 수 있다. 따라서 본 연구에서는 과업의 범위를 초과하는 변경, 수량의 변경, 이행기간의 변경, 이행방법과 태도의 변경, 정부제공물품이나 인도장소의 변경, 시공자의 변경절차 수용, 감액조정에 대한 사항에 대한 해석동향을 분석하여 제시하였다.

스마트 컨트랙트 기반의 프라이버시를 제공하는 스마트 팩토리 주문제작 서비스 프로토콜 (Privacy-preserving Custom Manufacturing Service Protocol based on Smart Contract in Smart Factory)

  • 이용주;우성희;이상호
    • 한국정보통신학회:학술대회논문집
    • /
    • 한국정보통신학회 2018년도 추계학술대회
    • /
    • pp.635-638
    • /
    • 2018
  • 4차 산업에 대한 꾸준한 투자와 기술 개발로 스마트 팩토리 기술이 더욱 안정화되고 3D 프린팅을 포함한 관련 기술개발이 더욱 활발해진다면, 스마트 팩토리 도입비용이 낮아지고 현재의 고가의 상품 제조에 집중되는 현상에서 벗어나 소량 맞춤형 주문 제작을 위한 서비스로 변화 될 것이라고 기대한다. 그러나 소량의 주문제작을 위해 제3자에게 개인정보를 제공해야 하고 복잡한 결제시스템을 거쳐야 한다면 발전되는 기술에 비해 활용도는 그에 미치지 못할 수 있다. 이 논문에서는 기존 사물인터넷의 한계를 극복하고 새로운 패러다임을 가져다 줄 것으로 기대하는 블록체인 기술 융합의 스마트 팩토리 환경에서 고객 맞춤형 제문제작을 위한 프로토콜을 제안한다. 제작자의 평판을 반영하여 고객 주문에 활용하고 주문 내용이 제작자 외에는 공개되지 않도록 프라이버시를 제공하는 고객 맞춤형 주문제작 방법을 제안하였다. 또한 제안하는 프로토콜의 요구사항을 검증하였고 관련연구와의 비교를 통하여 독창성을 확인하였다.

  • PDF

건강보험 의료행위의 비용구조 (Cost Structure of Medical Services in Korean National Health Insurance)

  • 오영숙;강길원
    • 보건행정학회지
    • /
    • 제20권2호
    • /
    • pp.40-52
    • /
    • 2010
  • Health insurance fees are set by relative value scales and conversion factors. Since 2008 the conversion factor has been classified into 7 according to the provider type, and a separate contract has been made respectively. As such classification of the conversion factor reflects only the different characteristics of providers, however, further classification to reflect the different cost structures of providers is proposed. Cost varies according to the type of not only providers but also services each provider supply. In fact different cost structures of providers are the result of their different services. This study analyzed the cost structure of medical services to propose a new approach to the classification of the conversion factor. This study analyzed the cost structure of medical services using cost data constructed in the revision study of relative value scales. The cost data consist of doctor's fee, support staff's fee, cost of medical equipments, cost of medical supplies and indirect cost. The proportion of each cost component to the total cost was analyzed in terms of service department and service type. 72 service groups are defined in terms of the combination of service department and service type. Through cluster analysis, 72 service groups were reduced into 7 clusters each of which has a similar cost structure. Conversion factor is contracted annually to reflect the change in the cost of providing medical services. So the classification of conversion factor has to be based on the cost structures of medical services, not the characteristics of providers. Service clusters derived in this study can be used as a new classification for health insurance fee contract.

MPEG-IoMT 내 스마트 계약을 위한 미디어 사물의 Service Description 데이터 포맷 및 온톨로지 제안 (Proposal of Service Description Data format and Ontology of Media Thing for Smart Contract in MPEG-IoMT)

  • 김신;윤경로
    • 한국방송∙미디어공학회:학술대회논문집
    • /
    • 한국방송∙미디어공학회 2019년도 추계학술대회
    • /
    • pp.35-37
    • /
    • 2019
  • MPEG-IoMT(Internet of Media Thing) 국제 표준은 미디어 사물 인터넷 간 프로세싱된 데이터를 주고 받기 위한 표준이다. 미디어 사물 간 주고 받기 위한 표준화된 데이터 표준은 제정되었으나, 미디어 사물에 연결하기 위한 미디어 사물의 서비스 조건에 대한 서술 표준은 존재하지 않는다. 본 논문에서는 미디어 사물을 연결하기 이전에 서비스 정보를 제공하기 위한 Service Description 온톨로지를 제안하며 제안된 온톨로지를 통해 미디어 사물의 자동화된 스마트 계약이 수월해질 것으로 예상된다.

  • PDF

Analysis of the ordering factors influencing the awarding price ratio of service contract in KONEPS

  • Jung-Sung Ha;Tae-Hong Choi;Wan-Sup Cho
    • 한국컴퓨터정보학회논문지
    • /
    • 제28권12호
    • /
    • pp.239-248
    • /
    • 2023
  • 본 연구는 낙찰가율에 영향을 미치는 용역계약에 대한 요인을 나라장터의 사례를 중심으로 분석하는 것을 목적으로 한다. 연구에서 발주기관과 입찰자가 광범위한 나라장터에서 낙찰가율에 영향을 주는 용역계약을 분석함으로써 기존 연구와의 차별성을 살펴보았다. 분석모형으로 낙찰가율 영향 요인으로 예산액, 계약 방법, 공고 일수, 낙찰 방법, 낙찰 하한률 등 5개의 독립변수를 활용하였다. 조사분석은 지난 18년간 나라장터 용역입찰건에 대한 데이터를 텍스트 마이닝을 이용하여 빅데이터를 수집하고 다차원적인 방법으로 데이터를 분석하였다. 분석 결과 첫째, 예산액은 낙찰가율을 결정하지 않는다. 다만 소액의 경우에는 그러하지 아니하였다. 둘째, 계약 방법은 낙찰가율에 영향을 미치는 것으로 나타났다. 셋째, 공고 일수가 길어질수록 낙찰가율이 감소하고 있다. 넷째, 낙찰 방법은 낙찰가율에 영향을 미치고 있다. 다섯째, 낙찰 하한률은 낙찰가율을 결정하고 있다. 본 연구는 낙찰가율에 영향을 미치는 요인에 대한 실증분석 결과를 토대로 정책적 시사점을 찾고자 하였다.

서울 시내 위탁운영 중학교 급식의 운영현황 및 메뉴 기호도 조사 (A Study of the Operation of Contract Food Service Management and Menu Preferences of Middle School Students in Seoul)

  • 한경수;홍숙현
    • 대한지역사회영양학회지
    • /
    • 제7권4호
    • /
    • pp.559-570
    • /
    • 2002
  • This research was to investigate the operation of contracted food service management and menu preferences of middle school students in Seoul. Questionnaires were distributed between Dec. 1 and 20,2000 in 10 middle schools. Statistical data analyses were completed using the SAS package, including the mean, standard deviation and frequency analysis. The results can be summarized as follows: The average number of meals per middle school was 1,000 and only lunch was served in each school. In terms of facilities and equipment, low rates of the possession of cooking equipment and food carts were the major hindrance to work and production efficiency. The students' main demands were taste, sanitation, variety of food, the introduction of brand foods, the price of foods, and the speed of reaction to their dissatisfaction. Most of the schools provided rice for lunch, while the students preferred noodles, mandu and bread. beef-rib soup was preferred to broth. for side dishes, fish, roasted meat and fried foods were highly favored, along with processed foods, with low preferences for vegetables. The middle school students favored fruits. Lastly, they requested that the quality of school meals be improved through the development and supply of various desserts.

병원 영양부서의 급식 및 임상영양 서비스의 중점관리 요인 (Task Analysis on Foodservice , Clinical Nutrition Service in Hospital Dietetic Departments)

  • 홍완수;김혜진;장은재
    • 대한영양사협회학술지
    • /
    • 제6권2호
    • /
    • pp.148-160
    • /
    • 2000
  • The purpose of this research was to analyze the tasks on foodservice ․ clinical nutrition service in hospital dietetic departments. A survey of 30 hospital food and nutrition service departments was undertaken and detailed informations were collected from each, including surveys of 176 dietitians and 30 foodservice managers. Statistical data analysis was completed using the SAS/win 6.11 package for descriptive analysis and t-test. The results of this study can be summarized as follows : Regarding dietitian's training period, 38.6% dietitians answered that they spent 1~2 years in mastering food service management. 28.4% dietitians replied that they needed 2~3 years in learning clinical nutrition management. It was shown that 48.9% dietitians were engaged in food service management, while 26.7% were engaged in clinical nutrition and 26.7% were engaged in both. The 13 elements of food service management showed low performance level. These elements were food temperature, food intake, menu selection, contaminated substances and serving mistake and reliance on hospital food. These should be controlled with caution. The average score of dietitian's life satisfaction within the work place was 3.42 out of 5. The most dissatisfactory element was physical environment of the workplace. 5 elements for improving nutrition service activities showed low performance level with high importance score. Problem analysis showed low difference score between importance and performance level. Hospitals under contract foodservice management received higher points on clinical nutrition performance(P<.05) than hospitals under self-operated foodservice management.

  • PDF

항공사승무원의 고용불안정이 심리적계약 위반과 직무만족에 미치는 영향 (The Effect of Job Insecurity of Airline Crew Members on Their Psychological Contract Violation and Job Satisfaction)

  • 고선희
    • 한국융합학회논문지
    • /
    • 제13권2호
    • /
    • pp.263-272
    • /
    • 2022
  • 본 연구는 항공사 승무원의 고용불안이 심리적계약위반과 직무에 어떠한 영향을 미치는지 파악하기 위하여 가설을 설정하였다. 항공사 승무원이 느끼는 고용불안을 감소시키는데 유의미한 시사점을 제공하고자하였으며, 심리적계약위반을 완화시킬 수 있는 방안을 검토하여 항공사의 인적자원관리에 이론적 실무적 시사점을 제공하고자 하였다. 실증분석결과는 아래와 같다. 먼저 "항공사승무원이 지각하는 고용불안정은 거래 심리적 계약위반에 정의 영향을 미칠 것이다"는 가설 1-1은 채택되었다. 둘째, "항공사승무원이 지각하는 고용불안정은 관계 심리적 계약위반에 정의 영향을 미칠 것이다" 는 가설 1-2는 채택되었다. 셋째, "항공사승무원이 지각하는 거래 심리적 계약위반은 직무만족에 부의 영향을 미칠 것이다" 는 H 2-1는 채택되었다. 반면 충분한 교육훈련이나 경력계발기회 등의 관계 심리적 계약위반을 높게 지각할수록 직무만족에는 영향을 미치지 않는 것으로 나타나 가설 2-2는 기각 되었다. 마지막으로 "항공사승무원이 지각하는 고용불안정은 직무만족에 부의 영향을 미칠 것이다"는 가설 3은 채택되었다. 즉 위협적인 상황으로 인해 자신의 직무가 없어질 지도 모른다는 무력감을 느낄수록 직무만족은 저하되는 것으로 나타났다.

심리적 계약 위반이 OS이용자의 배신 행동에 미치는 영향: 윈도우 XP 기술적 지원서비스 중단 사례 (The Effects of Psychological Contract Violation on OS User's Betrayal Behaviors: Window XP Technical Support Ending Case)

  • 이은곤
    • Asia pacific journal of information systems
    • /
    • 제24권3호
    • /
    • pp.325-344
    • /
    • 2014
  • Technical support of Window XP ended in March, 8, 2014, and it makes OS(Operating System) users fall in a state of confusion. Sudden decision making of OS upgrade and replacement is not a simple problem. Firms need to change the long term capacity plan in enterprise IS management, but they are pressed for time and cost to complete it. Individuals can not help selecting the second best plan, because the following OSs of Window XP are below expectations in performances, new PC sales as the opportunities of OS upgrade decrease, and the potential risk of OS technical support ending had not announced to OS users at the point of purchase. Microsoft as the OS vendors had not presented precaution or remedy for this confusion. Rather, Microsoft announced that the technical support of the other following OSs of Wndow XP such as Window 7 would ended in two years. This conflict between OS vendor and OS users could not happen in one time, but could recur in recent future. Although studies on the ways of OS user protection policy would be needed to escape from this conflict, few prior studies had conducted this issue. This study had challenge to cautiously investigate in such OS user's reactions as the confirmation with OS user's expectation in the point of purchase, three types of justice perception on the treatment of OS vendor, psychological contract violation, satisfaction and the other betrayal behavioral intention in the case of Window XP technical support ending. By adopting the justice perception on this research, and by empirically validating the impact on OS user's reactions, I could suggest the direction of establishing OS user protection policy of OS vendor. Based on the expectation-confirmation theory, the theory of justice, literatures about psychological contract violation, and studies about consumer betrayal behaviors in the perspective of Herzberg(1968)'s dual factor theory, I developed the research model and hypothesis. Expectation-confirmation theory explain that consumers had expectation on the performance of product in the point of sale, and they could satisfied with their purchase behaviors, when the expectation could have confirmed in the point of consumption. The theory of justice in social exchange argues that treatee could be willing to accept the treatment by treater when the three types of justice as distributive, procedural, and interactional justice could be established in treatment. Literatures about psychological contract violation in human behaviors explains that contracter in a side could have the implied contract (also called 'psychological contract') which the contracter in the other side would sincerely execute the contract, and that they are willing to do vengeance behaviors when their contract had unfairly been broken. When the psychological contract of consumers had been broken, consumers feel distrust with the vendors and are willing to decrease such beneficial attitude and behavior as satisfaction, loyalty and repurchase intention. At the same time, consumers feel betrayal and are willing to increase such retributive attitude and behavior as negative word-of-mouth, complain to the vendors, complain to the third parties for consumer protection. We conducted a scenario survey in order to validate our research model at March, 2013, when is the point of news released firstly and when is the point of one year before the acture Window XP technical support ending. We collected the valid data from 238 voluntary participants who are the OS users but had not yet exposed the news of Window OSs technical support ending schedule. The subject had been allocated into two groups and one of two groups had been exposed this news. The data had been analyzed by the MANOVA and PLS. MANOVA results indicate that the OSs technical support ending could significantly decrease all three types of justice perception. PLS results indicated that it could significantly increase psychological contract violation and that this increased psychological contract violation could significantly reduce the trust and increase the perceived betrayal. Then, it could significantly reduce satisfaction, loyalty, and repurchase intention, and it also could significantly increase negative word-of-month intention, complain to the vendor intention, and complain to the third party intention. All hypothesis had been significantly approved. Consequently, OS users feel that the OSs technical support ending is not natural value added service ending, but the violation of the core OS purchase contract, that it could be the posteriori prohibition of OS user's OS usage right, and that it could induce the psychological contract violation of OS users. This study would contributions to introduce the psychological contract violation of the OS users from the OSs technical support ending in IS field, to introduce three types of justice as the antecedents of psychological contract violation, and to empirically validate the impact of psychological contract violation both on the beneficial and retributive behavioral intentions of OS users. For practice, the results of this study could contribute to make more comprehensive OS user protection policy and consumer relationship management practices of OS vendor.

On Scheduling Real-Time Traffic under Controlled Load Service in an Integrated Services Internet

  • Shi, Hongyuan;Sethu, Harish
    • Journal of Communications and Networks
    • /
    • 제5권1호
    • /
    • pp.73-81
    • /
    • 2003
  • The controlled load service defined within the IETF's Integrated Services architecture for quality-of-service (QoS) in the Internet requires source nodes to regulate their traffic while the network, in combination with an admission control strategy, provides a guarantee of performance equivalent to that achieved in a lightly loaded network. Packets sent in violation of the traffic contract are marked so that the network may assign them a lower priority in the use of bandwidth and buffer resources. In this paper, we define the requirements of a scheduler serving packets belonging to the controlled load service and present a novel scheduler that exactly achieves these requirements. In this set of requirements, besides efficiency and throughput, we include an additional important requirement to bound the additional delay of unmarked packets caused due to the transmission of marked packets while dropping as few marked packets as possible. Without such a bound, unmarked packets that are in compliance with the traffic contract are not likely to experience delays consistent with that in al lightly loaded network. For any given desired bound ${\alpha}$ on this additional delay, we present the CL(${\alpha}$) scheduler which achieves the bound while also achieving a per-packet work complexity of O(1) with respect to the number of flows. We provide an analytical proof of these properties of the CL(${\alpha}$) scheduler, and we also verify this with simulation using real traces of video traffic. The scheduler presented here may be readily adapted for use in scheduling flows with multi-level priorities such as in some real-time video streams, as well as in other emerging service models of the Internet that mark packets to identify drop precedences.